WD SmartWare User Manual
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... questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
... questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
User Manual
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... questions can be answered through our knowledge base or email support service at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
... questions can be answered through our knowledge base or email support service at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
User Manual
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..., and Formatting the Drive 65 Frequently Asked Questions 65 A Installing the SES Driver 67 Installing on Windows XP Computers 67 Installing the Driver Automatically 67 Installing the Driver Manually 69 Installing on Windows Vista Computers 71 Installing the Driver Automatically 71 Installing the Driver Manually 72 Installing on Windows 7 and Windows 8 Computers 74 TABLE OF...
..., and Formatting the Drive 65 Frequently Asked Questions 65 A Installing the SES Driver 67 Installing on Windows XP Computers 67 Installing the Driver Automatically 67 Installing the Driver Manually 69 Installing on Windows Vista Computers 71 Installing the Driver Automatically 71 Installing the Driver Manually 72 Installing on Windows 7 and Windows 8 Computers 74 TABLE OF...
User Manual
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Turn on your computer. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. If a Found New Hardware screen appears, ...
Turn on your computer. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. If a Found New Hardware screen appears, ...
User Manual
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... or support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? The drive is the drive not recognized under My Computer or on the computer desktop? Windows users can ... the External USB/FireWire FAT32 Formatting Utility from your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers are installed. A: Depending on your system configuration, your WD USB 3.0 external storage product. 110 MY PASSPORT ULTRA USER MANUAL Troubleshooting This chapter...
... or support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? The drive is the drive not recognized under My Computer or on the computer desktop? Windows users can ... the External USB/FireWire FAT32 Formatting Utility from your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers are installed. A: Depending on your system configuration, your WD USB 3.0 external storage product. 110 MY PASSPORT ULTRA USER MANUAL Troubleshooting This chapter...
User Manual
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... up to your USB card documentation or contact your USB 3.0 or USB 2.0 controller is built in to the system motherboard, be sure to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0. A: USB 3.0 and USB 2.0 are backward-compatible with USB...
... up to your USB card documentation or contact your USB 3.0 or USB 2.0 controller is built in to the system motherboard, be sure to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0. A: USB 3.0 and USB 2.0 are backward-compatible with USB...
User Manual
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...: 1. On the Found New Hardware Wizard screen, select Yes this time only to allow Windows XP to connect to continue. Note: The SES Driver is enabled, two additional screens might appear at the same time as shown in Figure 3 on page 5, the Found New Hardware Wizard screen displays.... INSTALLING THE SES DRIVER - 67 Note: If Autoplay is installed automatically when you connect your My Passport drive to your computer. MY PASSPORT ULTRA USER MANUAL 1A Installing...
...: 1. On the Found New Hardware Wizard screen, select Yes this time only to allow Windows XP to connect to continue. Note: The SES Driver is enabled, two additional screens might appear at the same time as shown in Figure 3 on page 5, the Found New Hardware Wizard screen displays.... INSTALLING THE SES DRIVER - 67 Note: If Autoplay is installed automatically when you connect your My Passport drive to your computer. MY PASSPORT ULTRA USER MANUAL 1A Installing...
User Manual
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 4. Select Install the software automatically and click Next: MY PASSPORT ULTRA USER MANUAL 5.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 4. Select Install the software automatically and click Next: MY PASSPORT ULTRA USER MANUAL 5.
User Manual
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Double-click the Extras folder. c. Select WD SES Device Driver. Click Next to My Computer and: a. b. INSTALLING THE SES DRIVER - 69 Double-click the My Passport drive. Browse to continue. 3. MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. Select Install from a list or specific location and click Next: 4.
Double-click the Extras folder. c. Select WD SES Device Driver. Click Next to My Computer and: a. b. INSTALLING THE SES DRIVER - 69 Double-click the My Passport drive. Browse to continue. 3. MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. Select Install from a list or specific location and click Next: 4.
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d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 70 Click Next: MY PASSPORT ULTRA USER MANUAL 5.
d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 70 Click Next: MY PASSPORT ULTRA USER MANUAL 5.
User Manual
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..., if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on Windows Vista Computers After... Hardware screen displays. If they appear, close them. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES...
..., if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on Windows Vista Computers After... Hardware screen displays. If they appear, close them. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES...
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MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Show me other options: 4. At the Install the disc that came with your computer is not connected to Computer and: INSTALLING THE SES DRIVER - 72 On the Found New Hardware wizard screen, click Locate and install driver software: 2. Browse to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware -
MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Show me other options: 4. At the Install the disc that came with your computer is not connected to Computer and: INSTALLING THE SES DRIVER - 72 On the Found New Hardware wizard screen, click Locate and install driver software: 2. Browse to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware -
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Double-click the My Passport drive. Select WD SES Device Driver. When the installation completes, click Close: INSTALLING THE SES DRIVER - 73 c. d. Click Next: MY PASSPORT ULTRA USER MANUAL 5. Double-click the Extras folder. b. a.
Double-click the My Passport drive. Select WD SES Device Driver. When the installation completes, click Close: INSTALLING THE SES DRIVER - 73 c. d. Click Next: MY PASSPORT ULTRA USER MANUAL 5. Double-click the Extras folder. b. a.
User Manual
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MY PASSPORT ULTRA USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 74 Open All Programs and click Computer > Manage: 2.
MY PASSPORT ULTRA USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 74 Open All Programs and click Computer > Manage: 2.
User Manual
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3. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 75 Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Browse my computer for driver software. MY PASSPORT ULTRA USER MANUAL 4.
3. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 75 Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Browse my computer for driver software. MY PASSPORT ULTRA USER MANUAL 4.