Product Overview
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...; software, you to change without notice. Pictures shown may vary depending on user's hardware configuration and operating system. USB Type-C is formatted for Time Machine and ready to deliver plug-and-play storage out of Western Digital Corporation or its affiliates. All rights reserved. 4078-705134-A04 August 2019 Compatibility may vary from actual products. Product specifications subject to enable password protection and 256-bit AES Hardware Encryption. Mac...
...; software, you to change without notice. Pictures shown may vary depending on user's hardware configuration and operating system. USB Type-C is formatted for Time Machine and ready to deliver plug-and-play storage out of Western Digital Corporation or its affiliates. All rights reserved. 4078-705134-A04 August 2019 Compatibility may vary from actual products. Product specifications subject to enable password protection and 256-bit AES Hardware Encryption. Mac...
User Manual
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... Drive...5 Getting Started with the WD Software 6 _________ 3 WD Discovery 7 Installing WD Discovery 7 Using WD Discovery...8 Devices Tab...8 Apps Tab...8 Available Apps...8 _________ 4 Locking and Unlocking the Drive 10 Password Protecting the Drive 10 Unlocking the Drive...11 With the WD Security or WD Drive Utilities Software 11 With the WD Drive Unlock Utility 12 Changing Your Password 13 Turning Off the Drive Lock Feature 15 _________ 5 Managing and Customizing the Drive 16 My Passport Ultra for Mac i User Manual
... Drive...5 Getting Started with the WD Software 6 _________ 3 WD Discovery 7 Installing WD Discovery 7 Using WD Discovery...8 Devices Tab...8 Apps Tab...8 Available Apps...8 _________ 4 Locking and Unlocking the Drive 10 Password Protecting the Drive 10 Unlocking the Drive...11 With the WD Security or WD Drive Utilities Software 11 With the WD Drive Unlock Utility 12 Changing Your Password 13 Turning Off the Drive Lock Feature 15 _________ 5 Managing and Customizing the Drive 16 My Passport Ultra for Mac i User Manual
User Manual
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... Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features With a compact design, high capacity, and your My Passport™ Ultra for Mac portable hard drive. Password Protection with Hardware Encryption - Easy to Use - The WD Security™ software helps keep your data, including WD Security and WD Drive Utilities™ software. The bold, vibrant design of the My Passport Ultra for Mac drive is portable storage reimagined and gives you need to help protect your tracks. My Passport Ultra...
... Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features With a compact design, high capacity, and your My Passport™ Ultra for Mac portable hard drive. Password Protection with Hardware Encryption - Easy to Use - The WD Security™ software helps keep your data, including WD Security and WD Drive Utilities™ software. The bold, vibrant design of the My Passport Ultra for Mac drive is portable storage reimagined and gives you need to help protect your tracks. My Passport Ultra...
User Manual
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... Mac drive and the WD Drive Utilities and WD Security software are compatible with the WD Discovery™, WD Security and WD Drive Utilities software ▪ USB 3.1 Type-C cable ▪ Type-C to the Start menu and select Windows Update. For Mac computers, go to A adapter Optional Accessories For information about optional accessories for WD products, visit www.wdc.com Operating System Compatibility Your My Passport Ultra for Mac 2 User Manual For highest performance and reliability, always install the latest updates and service...
... Mac drive and the WD Drive Utilities and WD Security software are compatible with the WD Discovery™, WD Security and WD Drive Utilities software ▪ USB 3.1 Type-C cable ▪ Type-C to the Start menu and select Windows Update. For Mac computers, go to A adapter Optional Accessories For information about optional accessories for WD products, visit www.wdc.com Operating System Compatibility Your My Passport Ultra for Mac 2 User Manual For highest performance and reliability, always install the latest updates and service...
User Manual
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... to have the LED turned off or has been configured to use the drive with USB 2.0. About Your WD Drive Disk Drive Format Your My Passport Ultra for Mac drive is backward compatible with a Windows computer, see Reformatting the Drive and Troubleshooting. USB 3.1 is formatted as follows: LED Appearance Power State/Activity On steady Idle Fast flashing, approximately 3 times per second Slow flashing, approximately every 2.5 seconds Activity System standby Off Unit off using WD Drive Utilities My Passport Ultra for Mac 3 User Manual
... to have the LED turned off or has been configured to use the drive with USB 2.0. About Your WD Drive Disk Drive Format Your My Passport Ultra for Mac drive is backward compatible with a Windows computer, see Reformatting the Drive and Troubleshooting. USB 3.1 is formatted as follows: LED Appearance Power State/Activity On steady Idle Fast flashing, approximately 3 times per second Slow flashing, approximately every 2.5 seconds Activity System standby Off Unit off using WD Drive Utilities My Passport Ultra for Mac 3 User Manual
User Manual
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... to install WD software to use as an external storage device. If you don't have internet connectivity, please install WD Backup™ and WD Drive Utilities™ from the WD Software Offline Installers > For Mac folder. If you get a backup plan and modify drive settings. Connecting the Drive and Getting Started Figure 3: Connecting the My Passport Ultra for Mac Drive Your My Passport Ultra for Mac drive is on the drive: ▪ WD Apps Setup Getting Started with the WD Software 1. My Passport Ultra for Mac 6 User Manual For Windows...
... to install WD software to use as an external storage device. If you don't have internet connectivity, please install WD Backup™ and WD Drive Utilities™ from the WD Software Offline Installers > For Mac folder. If you get a backup plan and modify drive settings. Connecting the Drive and Getting Started Figure 3: Connecting the My Passport Ultra for Mac Drive Your My Passport Ultra for Mac drive is on the drive: ▪ WD Apps Setup Getting Started with the WD Software 1. My Passport Ultra for Mac 6 User Manual For Windows...
User Manual
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... Discovery.exe. 2. Install application updates as WD Security, can be installed from your drive. 1. Click Install Now. 3. The application can be "unpinned", which causes the application to import data from your My Passport Ultra for Mac 7 User Manual My Passport Ultra for Mac drive. The WD Discovery screen displays a list of drive management tools such as needed. The chapter includes the following topics: Installing WD Discovery Using WD Discovery Devices Tab Apps...
... Discovery.exe. 2. Install application updates as WD Security, can be installed from your drive. 1. Click Install Now. 3. The application can be "unpinned", which causes the application to import data from your My Passport Ultra for Mac 7 User Manual My Passport Ultra for Mac drive. The WD Discovery screen displays a list of drive management tools such as needed. The chapter includes the following topics: Installing WD Discovery Using WD Discovery Devices Tab Apps...
User Manual
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... WD applications include: ▪ WD Drive Utilities: allows you to be established ▪ Notification of software and firmware updates for full instructions and software license terms and warranty information. It is recommended that you should contact the publisher for registered drives ▪ Support services are created by other companies and organizations; while they have been tested and approved for use on a drive listing opens a file explorer window.
... WD applications include: ▪ WD Drive Utilities: allows you to be established ▪ Notification of software and firmware updates for full instructions and software license terms and warranty information. It is recommended that you should contact the publisher for registered drives ▪ Support services are created by other companies and organizations; while they have been tested and approved for use on a drive listing opens a file explorer window.
User Manual
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... creating a password, your operating system requests permission to allow the WD Security software to access your password: Click Always Allow to help remember your password in the Password box, using up to display the WD Security screen, Set Security dialog. 2. Then the WD Security software: My Passport Ultra for this dialog in the Verify Password. 6. Locking and Unlocking the Drive 4 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing...
... creating a password, your operating system requests permission to allow the WD Security software to access your password: Click Always Allow to help remember your password in the Password box, using up to display the WD Security screen, Set Security dialog. 2. Then the WD Security software: My Passport Ultra for this dialog in the Verify Password. 6. Locking and Unlocking the Drive 4 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing...
User Manual
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... Drive Utilities software displays the Unlock Drive dialog: This happens either the WD Security or the WD Drive Utilities software to unlock the drive. check box when you created your password Unlocking the Drive After you have the My Passport Ultra for Mac 11 User Manual In each case, the WD Security software replaces the desktop icon for your My Passport Ultra for Mac drive with the WD Unlocker virtual CD (VCD) icon: The WD Unlocker VCD provides the WD Drive Unlock utility that you can use...
... Drive Utilities software displays the Unlock Drive dialog: This happens either the WD Security or the WD Drive Utilities software to unlock the drive. check box when you created your password Unlocking the Drive After you have the My Passport Ultra for Mac 11 User Manual In each case, the WD Security software replaces the desktop icon for your My Passport Ultra for Mac drive with the WD Unlocker virtual CD (VCD) icon: The WD Unlocker VCD provides the WD Drive Unlock utility that you can use...
User Manual
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If you have more than one supported device connected to your password in the Password box. Type your computer, select the one with the password that you want to remove to display the WD Security screen. 2. b. My Passport Ultra for Mac 15 User Manual Click Go > Applications > WD Security to display the Edit security settings dialog: 3. Locking and Unlocking the Drive Turning Off the Drive Lock Feature 1. Click Update Security Settings. On the Edit security settings dialog, the Remove password option is selected by default: a.
If you have more than one supported device connected to your password in the Password box. Type your computer, select the one with the password that you want to remove to display the WD Security screen. 2. b. My Passport Ultra for Mac 15 User Manual Click Go > Applications > WD Security to display the Edit security settings dialog: 3. Locking and Unlocking the Drive Turning Off the Drive Lock Feature 1. Click Update Security Settings. On the Edit security settings dialog, the Remove password option is selected by default: a.
User Manual
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... software updates, and register your drive to receive free technical support during extended periods of inactivity to conserve power and extend the life of the drive. ▪ Drive Erase-Erase all three whenever you encounter disk error conditions when writing or accessing files. The result of a drive status check is a pass or fail evaluation of the drive's condition. ▪ Quick drive test Your drive has a built-in drive temperature, noise, or read...
... software updates, and register your drive to receive free technical support during extended periods of inactivity to conserve power and extend the life of the drive. ▪ Drive Erase-Erase all three whenever you encounter disk error conditions when writing or accessing files. The result of a drive status check is a pass or fail evaluation of the drive's condition. ▪ Quick drive test Your drive has a built-in drive temperature, noise, or read...
User Manual
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... Drive Unlock Utility 1. b. Click the WD Discovery icon. 3. Type your password, you want to unlock the drive by entering five invalid passwords on the Unlock Drive dialog. If you are using the WD Security or WD Drive Utilities software and you can erase the drive by : a. Click Erase Drive. Click the Register device button. 5. b. My Passport Ultra for information about erasing all of the data on the latest WD products. 1. If you used to re-create...
... Drive Unlock Utility 1. b. Click the WD Discovery icon. 3. Type your password, you want to unlock the drive by entering five invalid passwords on the Unlock Drive dialog. If you are using the WD Security or WD Drive Utilities software and you can erase the drive by : a. Click Erase Drive. Click the Register device button. 5. b. My Passport Ultra for information about erasing all of the data on the latest WD products. 1. If you used to re-create...
User Manual
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Restoring the WD Software and Disk Image In addition to deleting all of the data on your drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help . To do this , after you have erased or reformatted the drive, go to the trash before device removal. ▪ Mac users can be turned off . Turning Off the LED The drive LED can simply drag the drive icon to http://support.wd.com...
Restoring the WD Software and Disk Image In addition to deleting all of the data on your drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help . To do this , after you have erased or reformatted the drive, go to the trash before device removal. ▪ Mac users can be turned off . Turning Off the LED The drive LED can simply drag the drive icon to http://support.wd.com...
User Manual
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... the following topics: Checking for Software Updates Uninstalling the WD Software Checking for Mac 20 User Manual As WD Security updates are available, a message appears in the WD Discovery Notifications section of the Devices screen. 2. Click the here link to install the update. My Passport Ultra for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Security 1. WD Drive Utilities 1. Click the here link...
... the following topics: Checking for Software Updates Uninstalling the WD Software Checking for Mac 20 User Manual As WD Security updates are available, a message appears in the WD Discovery Notifications section of the Devices screen. 2. Click the here link to install the update. My Passport Ultra for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Security 1. WD Drive Utilities 1. Click the here link...
User Manual
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... drive, download the External USB/FireWire FAT32 Formatting Utility from your system's My Passport Ultra for Mac 23 User Manual Troubleshooting 8 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this troubleshooting section or visit our support website at https://support.microsoft.com ▪ The appropriate third-party software documentation or support organization Frequently Asked Questions Why is not recognized correctly unless USB 3.1, USB 3.0 or USB...
... drive, download the External USB/FireWire FAT32 Formatting Utility from your system's My Passport Ultra for Mac 23 User Manual Troubleshooting 8 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this troubleshooting section or visit our support website at https://support.microsoft.com ▪ The appropriate third-party software documentation or support organization Frequently Asked Questions Why is not recognized correctly unless USB 3.1, USB 3.0 or USB...
User Manual
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...:// support.wdc.com and see Knowledge Base answer ID 1201. When connected to a USB 1.1 port or hub, a USB 3.1, USB 3.0 or USB 2.0 device can achieve higher data transfer rates by installing a PCI Express adapter card. Troubleshooting motherboard BIOS setting documentation to 12 Mbps. Your system may be sure to install the appropriate chipset support for installation procedures and more information. For more information about booting from external drives, refer to an incorrect driver installation of...
...:// support.wdc.com and see Knowledge Base answer ID 1201. When connected to a USB 1.1 port or hub, a USB 3.1, USB 3.0 or USB 2.0 device can achieve higher data transfer rates by installing a PCI Express adapter card. Troubleshooting motherboard BIOS setting documentation to 12 Mbps. Your system may be sure to install the appropriate chipset support for installation procedures and more information. For more information about booting from external drives, refer to an incorrect driver installation of...
User Manual
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A "Declaration of service. Authorized returns must be kept for My Passport Ultra for Mac 26 User Manual Your original box and packaging materials should be shipped in accordance with the applicable directives has been made and is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. If it is on file at Western Digital Europe...
A "Declaration of service. Authorized returns must be kept for My Passport Ultra for Mac 26 User Manual Your original box and packaging materials should be shipped in accordance with the applicable directives has been made and is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. If it is on file at Western Digital Europe...
User Manual
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... WD specifications and instructions, (iii) not used in material and workmanship and will for purchase. You are entitled to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on your warranty period shall commence on the purchase date appearing on the list of limited user-serviceable products and the specific alteration...
... WD specifications and instructions, (iii) not used in material and workmanship and will for purchase. You are entitled to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on your warranty period shall commence on the purchase date appearing on the list of limited user-serviceable products and the specific alteration...
User Manual
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... address provided with a claim under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. In accordance with the Software, including but not limited to make a claim, you should be answered through our knowledge base or e-mail support service at http://support.wdc.com. and 4) a copy of warranty, check the warranty expiration (serial number required) via http://support.wd.com. Western Digital...
... address provided with a claim under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. In accordance with the Software, including but not limited to make a claim, you should be answered through our knowledge base or e-mail support service at http://support.wdc.com. and 4) a copy of warranty, check the warranty expiration (serial number required) via http://support.wd.com. Western Digital...