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MY BOOK DUO USER MANUAL 6 Locking and Unlocking the Device 47 Password Protecting the Device 47 Unlocking the Device 49 With the WD Security or WD Drive Utilities Software 49 With the WD SmartWare Software 50 With the WD Drive Unlock Utility 50 Changing Your Password ...Windows Vista or Windows 7 71 Uninstalling on Windows 8 71 9 Replacing a Drive 72 Determining Which Drive Failed 72 Obtaining a Replacement Drive 72 Removing and Replacing the Drive 73 10 Using the Device with a Mac 81 Reformatting the Device Drives 81 Restoring the WD Software and Disk Image 81 TABLE OF CONTENTS...
MY BOOK DUO USER MANUAL 6 Locking and Unlocking the Device 47 Password Protecting the Device 47 Unlocking the Device 49 With the WD Security or WD Drive Utilities Software 49 With the WD SmartWare Software 50 With the WD Drive Unlock Utility 50 Changing Your Password ...Windows Vista or Windows 7 71 Uninstalling on Windows 8 71 9 Replacing a Drive 72 Determining Which Drive Failed 72 Obtaining a Replacement Drive 72 Removing and Replacing the Drive 73 10 Using the Device with a Mac 81 Reformatting the Device Drives 81 Restoring the WD Software and Disk Image 81 TABLE OF CONTENTS...
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... New Drive Online Rebuilding Signifies that . . . The drive has failed. You could not be part of smaller capacity by performing a new RAID configuration, but your password. Click Configuration and reconfigure the RAID disk array. MANAGING AND CUSTOMIZING THE DEVICE - 61 MY BOOK DUO USER... use a password to create a new RAID disk array or reinstall the original drives. Replace this drive immediately. Your data is not installed. Drive 1 and Drive 2 Status where: This status indication . . . The drive model is the target disk of the rebuild operation and that would erase all...
... New Drive Online Rebuilding Signifies that . . . The drive has failed. You could not be part of smaller capacity by performing a new RAID configuration, but your password. Click Configuration and reconfigure the RAID disk array. MANAGING AND CUSTOMIZING THE DEVICE - 61 MY BOOK DUO USER... use a password to create a new RAID disk array or reinstall the original drives. Replace this drive immediately. Your data is not installed. Drive 1 and Drive 2 Status where: This status indication . . . The drive model is the target disk of the rebuild operation and that would erase all...
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... All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 2. Click Sleep Timer to install the new drives. b. Click Set Timer. Use steps 10 through 9 of "Removing and Replacing the Drive" on page 73 to remove both drives. 2. If you have erased or reformatted the drives, go to http...the device to another computer and install the software there, you want to turn off the power to your My Book Duo device by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you want to set. 3. Setting the Device Sleep Timer The...
... All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 2. Click Sleep Timer to install the new drives. b. Click Set Timer. Use steps 10 through 9 of "Removing and Replacing the Drive" on page 73 to remove both drives. 2. If you have erased or reformatted the drives, go to http...the device to another computer and install the software there, you want to turn off the power to your My Book Duo device by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you want to set. 3. Setting the Device Sleep Timer The...
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... the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 3. If one supported device connected to replace REPLACING A DRIVE - 72 Click RAID Management > RAID Status and check the status indications: If the status of one of the device. If you need to your My Book Duo drives. When contacting Technical Support, have...
... the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 3. If one supported device connected to replace REPLACING A DRIVE - 72 Click RAID Management > RAID Status and check the status indications: If the status of one of the device. If you need to your My Book Duo drives. When contacting Technical Support, have...
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... your password to release the latch and open the top cover: 1 2 3 REPLACING A DRIVE - 73 The RAID configurations require both drives to replace the drives in your My Book Duo device enclosure. Removing and Replacing the Drive Your My Book Duo dual-drive storage device is password protected, remove your computer. 3. MY BOOK DUO USER MANUAL See steps 1 through 9 of the device enclosure. 5. Important: Only...
... your password to release the latch and open the top cover: 1 2 3 REPLACING A DRIVE - 73 The RAID configurations require both drives to replace the drives in your My Book Duo device enclosure. Removing and Replacing the Drive Your My Book Duo dual-drive storage device is password protected, remove your computer. 3. MY BOOK DUO USER MANUAL See steps 1 through 9 of the device enclosure. 5. Important: Only...
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... that, just remember that regardless of the label on the drive, the status and configuration of: "Drive 1" refers to the drive in the right enclosure slot REPLACING A DRIVE - 74 Using the pull tab, carefully lift the faulty drive out of your My Book Duo device or the WD Drive Utilities software. Lift and loosen the thumbscrew that determine the...
... that, just remember that regardless of the label on the drive, the status and configuration of: "Drive 1" refers to the drive in the right enclosure slot REPLACING A DRIVE - 74 Using the pull tab, carefully lift the faulty drive out of your My Book Duo device or the WD Drive Utilities software. Lift and loosen the thumbscrew that determine the...
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Using a Phillips screwdriver, loosen and remove the two guide screws and the pull tab from the drive you removed and install them on the new drive: 11. Apply a new drive label to the replacement drive: REPLACING A DRIVE - 75 MY BOOK DUO USER MANUAL 10.
Using a Phillips screwdriver, loosen and remove the two guide screws and the pull tab from the drive you removed and install them on the new drive: 11. Apply a new drive label to the replacement drive: REPLACING A DRIVE - 75 MY BOOK DUO USER MANUAL 10.
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Engage the alignment tab on the back of the drive hold-down plate with the alignment slot on the enclosure chassis, lower the cover into the enclosure until it with the thumbscrew: Note: Do not overtighten the thumbscrew. MY BOOK DUO USER MANUAL 12. REPLACING A DRIVE - 76 Gently slide the replacement drive assembly into place and secure it is fully inserted: 13.
Engage the alignment tab on the back of the drive hold-down plate with the alignment slot on the enclosure chassis, lower the cover into the enclosure until it with the thumbscrew: Note: Do not overtighten the thumbscrew. MY BOOK DUO USER MANUAL 12. REPLACING A DRIVE - 76 Gently slide the replacement drive assembly into place and secure it is fully inserted: 13.
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If the WD Drive Utilities software is not already running, start it snaps into place: 1 2 15. Reconnect the AC adapter cable to the power connector on page 10. Reconnect the USB cables. 17. MY BOOK DUO USER MANUAL 14. REPLACING A DRIVE - 77 Close the top cover and firmly push down on the top cover button until it by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on the back of the device enclosure. 16.
If the WD Drive Utilities software is not already running, start it snaps into place: 1 2 15. Reconnect the AC adapter cable to the power connector on page 10. Reconnect the USB cables. 17. MY BOOK DUO USER MANUAL 14. REPLACING A DRIVE - 77 Close the top cover and firmly push down on the top cover button until it by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on the back of the device enclosure. 16.
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... striped RAID 0 disk array. f. Depending on the configuration of the one with the drive you must reconfigure your computer's file management utility listing. A striped RAID 0 disk array The My Book Duo device does not reappear in "Changing the Device Configuration," starting at step 5 on the... WD Drive Utilities screen and click RAID Management > RAID Status to display the volume dialog for your device is ready to use. (Continued) REPLACING A DRIVE - 78 In this...
... striped RAID 0 disk array. f. Depending on the configuration of the one with the drive you must reconfigure your computer's file management utility listing. A striped RAID 0 disk array The My Book Duo device does not reappear in "Changing the Device Configuration," starting at step 5 on the... WD Drive Utilities screen and click RAID Management > RAID Status to display the volume dialog for your device is ready to use. (Continued) REPLACING A DRIVE - 78 In this...
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...that the RAID Status display shows: Current Configuration: RAID 1 (Mirrored) RAID Status: Degraded Drive 1 Status and Drive 2 Status - As indicated, your data is configured as . . . Verify that the My Book Duo device reappears in your computer and continue rebuilding the array offline, safely remove the device, ... rapidly-The RAID 1 rebuild will power down the device. (Continued) REPLACING A DRIVE - 79 If you press and hold the reset button. MY BOOK DUO USER MANUAL If your device is available on the other drive and you can still access the device. f. Stops blinking and goes off...
...that the RAID Status display shows: Current Configuration: RAID 1 (Mirrored) RAID Status: Degraded Drive 1 Status and Drive 2 Status - As indicated, your data is configured as . . . Verify that the My Book Duo device reappears in your computer and continue rebuilding the array offline, safely remove the device, ... rapidly-The RAID 1 rebuild will power down the device. (Continued) REPLACING A DRIVE - 79 If you press and hold the reset button. MY BOOK DUO USER MANUAL If your device is available on the other drive and you can still access the device. f. Stops blinking and goes off...
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...RAID 1 (Mirrored) RAID Status: Healthy Drive 1 Status: Online Drive 2 Status: Online Your device is ready to use. 19. a. Verify that the My Book Duo drive that the file management utility listing for the replacement drive reappears. A mirrored RAID 1 disk array (continued) JBOD individual drives THEN . . . g. c. Go ...it . (See "Password Protecting the Device" on page 61). MY BOOK DUO USER MANUAL If your computer's file management utility listing. If you removed your password before replacing the drive, use . The listing for information about downloading and restoring the WD ...
...RAID 1 (Mirrored) RAID Status: Healthy Drive 1 Status: Online Drive 2 Status: Online Your device is ready to use. 19. a. Verify that the My Book Duo drive that the file management utility listing for the replacement drive reappears. A mirrored RAID 1 disk array (continued) JBOD individual drives THEN . . . g. c. Go ...it . (See "Password Protecting the Device" on page 61). MY BOOK DUO USER MANUAL If your computer's file management utility listing. If you removed your password before replacing the drive, use . The listing for information about downloading and restoring the WD ...
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... MY BOOK DUO USER MANUAL This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using either the Windows Disk Management utility or similar third-party software. Installing, Partitioning, and Formatting the Drive How to Recover from a "Password Mismatch" error condition after replacing drive Recover...
... MY BOOK DUO USER MANUAL This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using either the Windows Disk Management utility or similar third-party software. Installing, Partitioning, and Formatting the Drive How to Recover from a "Password Mismatch" error condition after replacing drive Recover...
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...storing or shipping your WD product. The benefits provided to you under this Product. MY BOOK DUO USER MANUAL Obtaining Service WD values your business and always attempts to provide you originally ... is attributable to contact the dealer from an authorized distributor or authorized reseller. Western Digital Technologies, Inc. 3355 Michelson Drive, Suite 100 Irvine, California 92612 Email: [email protected] Warranty WD warrants..., (iii) not used for its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you...
...storing or shipping your WD product. The benefits provided to you under this Product. MY BOOK DUO USER MANUAL Obtaining Service WD values your business and always attempts to provide you originally ... is attributable to contact the dealer from an authorized distributor or authorized reseller. Western Digital Technologies, Inc. 3355 Michelson Drive, Suite 100 Irvine, California 92612 Email: [email protected] Warranty WD warrants..., (iii) not used for its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you...
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MY BOOK DUO USER MANUAL 6 Managing and Customizing the Device 47 Checking Device Health 47 Erasing the Device Drives 48 Managing the Device Configuration 49 Checking the Device Status 50 Changing the Device Configuration 51 Registering the ... on Windows Vista or Windows 7 61 Uninstalling on Windows 8 61 8 Replacing a Drive 62 Determining Which Drive Failed 62 Obtaining a Replacement Drive 62 Removing and Replacing the Drive 63 9 Using the Device with a Mac 71 Reformatting the Device Drives 71 Restoring the WD Software and Disk Image 71 10 Troubleshooting 72 Installing,...
MY BOOK DUO USER MANUAL 6 Managing and Customizing the Device 47 Checking Device Health 47 Erasing the Device Drives 48 Managing the Device Configuration 49 Checking the Device Status 50 Changing the Device Configuration 51 Registering the ... on Windows Vista or Windows 7 61 Uninstalling on Windows 8 61 8 Replacing a Drive 62 Determining Which Drive Failed 62 Obtaining a Replacement Drive 62 Removing and Replacing the Drive 63 9 Using the Device with a Mac 71 Reformatting the Device Drives 71 Restoring the WD Software and Disk Image 71 10 Troubleshooting 72 Installing,...
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... a warning message: Click OK to replace REPLACING A DRIVE - 62 If one that has configuration issues. 4. Check the drive status indicators on page 10. 3. Returning the drives to your My Book Duo drives. If you need to close the warning message and: 1. Obtaining a Replacement Drive After you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on the...
... a warning message: Click OK to replace REPLACING A DRIVE - 62 If one that has configuration issues. 4. Check the drive status indicators on page 10. 3. Returning the drives to your My Book Duo drives. If you need to close the warning message and: 1. Obtaining a Replacement Drive After you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on the...
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...the device on the top cover button to be new, and the same capacity as follows: 1. Removing and Replacing the Drive Your My Book Duo dual-drive storage device is a limited user-serviceable device. Safely dismount the device from the USB ports on the back of... Disconnect the AC adapter cable from the power connector. 5. After receiving the replacement drive, replace the failed drive as the drive that failed. MY BOOK DUO USER MANUAL See steps 1 through 8 of the device enclosure. 4. Also, replacement drives must be the same capacity. Important: Only use WD Red™ or ...
...the device on the top cover button to be new, and the same capacity as follows: 1. Removing and Replacing the Drive Your My Book Duo dual-drive storage device is a limited user-serviceable device. Safely dismount the device from the USB ports on the back of... Disconnect the AC adapter cable from the power connector. 5. After receiving the replacement drive, replace the failed drive as the drive that failed. MY BOOK DUO USER MANUAL See steps 1 through 8 of the device enclosure. 4. Also, replacement drives must be the same capacity. Important: Only use WD Red™ or ...
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MY BOOK DUO USER MANUAL 9. Using a Phillips screwdriver, loosen and remove the two guide screws and the pull tab from the drive you removed and install them on the new drive: 10. Apply a new drive label to the replacement drive: REPLACING A DRIVE - 65
MY BOOK DUO USER MANUAL 9. Using a Phillips screwdriver, loosen and remove the two guide screws and the pull tab from the drive you removed and install them on the new drive: 10. Apply a new drive label to the replacement drive: REPLACING A DRIVE - 65
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Engage the alignment tab on the back of the drive hold-down plate with the alignment slot on the enclosure chassis, lower the cover into the enclosure until it with the thumbscrew: Note: Do not overtighten the thumbscrew. REPLACING A DRIVE - 66 MY BOOK DUO USER MANUAL 11. Gently slide the replacement drive assembly into place and secure it is fully inserted: 12.
Engage the alignment tab on the back of the drive hold-down plate with the alignment slot on the enclosure chassis, lower the cover into the enclosure until it with the thumbscrew: Note: Do not overtighten the thumbscrew. REPLACING A DRIVE - 66 MY BOOK DUO USER MANUAL 11. Gently slide the replacement drive assembly into place and secure it is fully inserted: 12.
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... . When the rebuild operation completes, the device status display shows: Current Configuration: RAID 1 (Mirrored) RAID Status: Healthy Drive 1 Status: Online Drive 2 Status: Online Your device is configured as . . . b. REPLACING A DRIVE - 70 MY BOOK DUO USER MANUAL If your computer's file management utility listing. Your replacement drive is ready to use . 19. A mirrored RAID 1 disk array (continued) JBOD individual...
... . When the rebuild operation completes, the device status display shows: Current Configuration: RAID 1 (Mirrored) RAID Status: Healthy Drive 1 Status: Online Drive 2 Status: Online Your device is configured as . . . b. REPLACING A DRIVE - 70 MY BOOK DUO USER MANUAL If your computer's file management utility listing. Your replacement drive is ready to use . 19. A mirrored RAID 1 disk array (continued) JBOD individual...