User Manual
Page 2
Accessing Online Support Visit our product support website at http://register.wdc.com ▪ Warranty & RMA Services - Register your WD product or software ▪ WD Community - Share your WD product ▪ Registration - Get warranty, product replacement (RMA), RMA status, and data recovery information ▪ Knowledge Base - Download software and updates for your WD product to get the latest updates and special offers at http://support.wdc.com and choose from these topics: ▪ Downloads - Search...
Accessing Online Support Visit our product support website at http://register.wdc.com ▪ Warranty & RMA Services - Register your WD product or software ▪ WD Community - Share your WD product ▪ Registration - Get warranty, product replacement (RMA), RMA status, and data recovery information ▪ Knowledge Base - Download software and updates for your WD product to get the latest updates and special offers at http://support.wdc.com and choose from these topics: ▪ Downloads - Search...
User Manual
Page 3
... 1 Supported Operating Systems 1 Supported Languages...1 Installation...2 Usage ...3 _________ 2 Status...4 Status Section...4 Capacity...5 Volumes...5 Life Remaining...5 Temperature...5 Interface Speed...6 _________ 3 Performance 7 Performance Chart...7 Transfer Speed MB/s...7 Transfer IOPS...7 TRIM...8 _________ 4 Tools...9 Firmware Update...9 Check for Updates...11 Update Using Bootable USB Drive 12 Update Using File on My Computer 13 Erase Drive-Secure Erase 13 Delete User Data with Secure Erase 14 Create a Bootable USB Drive for Secure Erase 14 Sanitize...15 Delete User Data with...
... 1 Supported Operating Systems 1 Supported Languages...1 Installation...2 Usage ...3 _________ 2 Status...4 Status Section...4 Capacity...5 Volumes...5 Life Remaining...5 Temperature...5 Interface Speed...6 _________ 3 Performance 7 Performance Chart...7 Transfer Speed MB/s...7 Transfer IOPS...7 TRIM...8 _________ 4 Tools...9 Firmware Update...9 Check for Updates...11 Update Using Bootable USB Drive 12 Update Using File on My Computer 13 Erase Drive-Secure Erase 13 Delete User Data with Secure Erase 14 Create a Bootable USB Drive for Secure Erase 14 Sanitize...15 Delete User Data with...
User Manual
Page 4
PSID Revert...17 S.M.A.R.T...17 Diagnostic Short Test...18 Diagnostic Extended Test 18 Drive Details...19 System Details...20 _________ 5 Settings...21 Starting WD SSD Dashboard with Windows Startup 21 Select Language...21 Email and Text Alerts ...22 Configure WD SSD Dashboard Notification Alerts 22 _________ 6 Help...26 Online Support...26 Generate Report...26 About WD SSD Dashboard 27 WD SSD Dashboard ii User Manual
PSID Revert...17 S.M.A.R.T...17 Diagnostic Short Test...18 Diagnostic Extended Test 18 Drive Details...19 System Details...20 _________ 5 Settings...21 Starting WD SSD Dashboard with Windows Startup 21 Select Language...21 Email and Text Alerts ...22 Configure WD SSD Dashboard Notification Alerts 22 _________ 6 Help...26 Online Support...26 Generate Report...26 About WD SSD Dashboard 27 WD SSD Dashboard ii User Manual
User Manual
Page 6
... and load the Status section. Note: To perform a firmware update, see Firmware Update. After the file has been downloaded, follow these steps to launch the installation. WD SSD Dashboard 2 User Manual Note: To cancel the installation, click on the X in the upper-right corner of the WD SSD Dashboard software from http://support.wdc.com. The WD SSD Dashboard launches and populates the Status section. When the...
... and load the Status section. Note: To perform a firmware update, see Firmware Update. After the file has been downloaded, follow these steps to launch the installation. WD SSD Dashboard 2 User Manual Note: To cancel the installation, click on the X in the upper-right corner of the WD SSD Dashboard software from http://support.wdc.com. The WD SSD Dashboard launches and populates the Status section. When the...
User Manual
Page 7
When all SSD drives have been detected, you can select a specific drive by clicking on the Select drive drop-down menu to the right of the Select drive drop-down menu. WD SSD Dashboard 3 User Manual Introduction If a WD SSD was not connected to the system when the application was installed, or if a specific SSD does not appear in the Dashboard, reconnect the drive, and then click the Refresh icon to rescan the system for WD SSDs after it launches. Usage The WD SSD Dashboard automatically scans for WD SSDs.
When all SSD drives have been detected, you can select a specific drive by clicking on the Select drive drop-down menu to the right of the Select drive drop-down menu. WD SSD Dashboard 3 User Manual Introduction If a WD SSD was not connected to the system when the application was installed, or if a specific SSD does not appear in the Dashboard, reconnect the drive, and then click the Refresh icon to rescan the system for WD SSDs after it launches. Usage The WD SSD Dashboard automatically scans for WD SSDs.
User Manual
Page 8
... the selected WD SSD. ▪ Firmware Version - The product model name of low spare-block count, replace this drive with a new WD SSD. Status The following information is listed at the top of the firmware installed on Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) attributes. ◦ Normal: The drive is overheating. The version number of the Status screen: ▪ Model - 2 Status Status Section Capacity Volumes Life Remaining Temperature Interface Speed...
... the selected WD SSD. ▪ Firmware Version - The product model name of low spare-block count, replace this drive with a new WD SSD. Status The following information is listed at the top of the firmware installed on Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) attributes. ◦ Normal: The drive is overheating. The version number of the Status screen: ▪ Model - 2 Status Status Section Capacity Volumes Life Remaining Temperature Interface Speed...
User Manual
Page 9
.... On the WD SSD Dashboard and within Windows folders, total accessible capacity varies depending on operating environment and the capacity displayed is currently overheating WD SSD Dashboard 5 User Manual Other ▪ Red - No free space Life Remaining The Life Remaining percentage represents the remaining writes the selected drive can perform in this feature is active, the name of two colors, as software or firmware updates available or...
.... On the WD SSD Dashboard and within Windows folders, total accessible capacity varies depending on operating environment and the capacity displayed is currently overheating WD SSD Dashboard 5 User Manual Other ▪ Red - No free space Life Remaining The Life Remaining percentage represents the remaining writes the selected drive can perform in this feature is active, the name of two colors, as software or firmware updates available or...
User Manual
Page 10
WD SSD Dashboard 6 User Manual If the connection speed is the actual speed negotiated with the system. Note: For SATA SSD, the connection speed is lower than the SSD Capability speed, the following message appears in red: For best performance, connect your SSD to the system. The port connecting the SSD to a 6.0 Gb/s-capable port. The fastest speed supported by the drive. ▪ Connection - Status Interface Speed ▪ SSD Capability -
WD SSD Dashboard 6 User Manual If the connection speed is the actual speed negotiated with the system. Note: For SATA SSD, the connection speed is lower than the SSD Capability speed, the following message appears in red: For best performance, connect your SSD to the system. The port connecting the SSD to a 6.0 Gb/s-capable port. The fastest speed supported by the drive. ▪ Connection - Status Interface Speed ▪ SSD Capability -
User Manual
Page 13
... Test Diagnostic Extended Test Drive Details System Details Firmware Update Note: To avoid data loss, it is strongly recommended that you backup your data before updating the firmware. WD SSD Dashboard 9 User Manual Tools 4 Tools Firmware Update Check for Secure Erase Sanitize Delete User Data with Sanitize Create a Bootable USB Drive with Secure Erase Create a Bootable USB Drive for Updates Update Using Bootable USB Drive Update Using File on the Show More Options drop-down menu to initiate a firmware update, or click on My Computer Erase Drive-Secure Erase Delete User Data...
... Test Diagnostic Extended Test Drive Details System Details Firmware Update Note: To avoid data loss, it is strongly recommended that you backup your data before updating the firmware. WD SSD Dashboard 9 User Manual Tools 4 Tools Firmware Update Check for Secure Erase Sanitize Delete User Data with Sanitize Create a Bootable USB Drive with Secure Erase Create a Bootable USB Drive for Updates Update Using Bootable USB Drive Update Using File on the Show More Options drop-down menu to initiate a firmware update, or click on My Computer Erase Drive-Secure Erase Delete User Data...
User Manual
Page 16
Tools Update Using Bootable USB Drive Note: The USB drive must be formatted as a FAT or FAT32 file system. 1. Before proceeding, backup any existing data on the USB drive. 3. Insert a formatted USB drive. 2. Click the drop-down list to select the USB drive. Click Create USB Drive. Note: If the USB drive is not listed, click the Refresh icon next to the drop-down list to scan for the USB drive. 4. WD SSD Dashboard 12 User Manual
Tools Update Using Bootable USB Drive Note: The USB drive must be formatted as a FAT or FAT32 file system. 1. Before proceeding, backup any existing data on the USB drive. 3. Insert a formatted USB drive. 2. Click the drop-down list to select the USB drive. Click Create USB Drive. Note: If the USB drive is not listed, click the Refresh icon next to the drop-down list to scan for the USB drive. 4. WD SSD Dashboard 12 User Manual
User Manual
Page 17
... the selected SSD, but it does not erase all user data on My Computer Note: Only use compatible firmware update files for the update, click Select File. Erase Drive-Secure Erase Secure Erase permanently destroys all blocks that should be used for this process. This makes Secure Erase a faster "erase" option than the Sanitize function (also see Sanitize). Tools Update Using File on the selected SSD. If you have already downloaded the specific firmware file that have been written to. WD SSD Dashboard 13 User Manual...
... the selected SSD, but it does not erase all user data on My Computer Note: Only use compatible firmware update files for the update, click Select File. Erase Drive-Secure Erase Secure Erase permanently destroys all blocks that should be used for this process. This makes Secure Erase a faster "erase" option than the Sanitize function (also see Sanitize). Tools Update Using File on the selected SSD. If you have already downloaded the specific firmware file that have been written to. WD SSD Dashboard 13 User Manual...
User Manual
Page 18
... the selected SSD appears next to Model. 2. The name of the Dashboard, click the Select drive drop-down menu to delete all user data will be performed from a formatted USB. Tools Secure Erase can be permanently deleted. Click Erase Now to scan for Secure Erase. However, if the SSD is the boot drive, the Secure Erase function can only be performed on an SSD that the correct SSD is selected on a system with Secure Erase Note...
... the selected SSD appears next to Model. 2. The name of the Dashboard, click the Select drive drop-down menu to delete all user data will be performed from a formatted USB. Tools Secure Erase can be permanently deleted. Click Erase Now to scan for Secure Erase. However, if the SSD is the boot drive, the Secure Erase function can only be performed on an SSD that the correct SSD is selected on a system with Secure Erase Note...
User Manual
Page 19
... the Dashboard, click the Select drive drop-down list to Model. Before proceeding, backup any existing data on a system with more than the Secure Erase function (also see Secure Erase). Tools 4. This makes Sanitize a slower "erase" option than one SSD. Delete User Data with Sanitize. Note: If the USB drive is the boot drive, the Sanitize function can only be performed from a formatted USB. However, if the SSD is not listed, click...
... the Dashboard, click the Select drive drop-down list to Model. Before proceeding, backup any existing data on a system with more than the Secure Erase function (also see Secure Erase). Tools 4. This makes Sanitize a slower "erase" option than one SSD. Delete User Data with Sanitize. Note: If the USB drive is the boot drive, the Sanitize function can only be performed from a formatted USB. However, if the SSD is not listed, click...
User Manual
Page 21
S.M.A.R.T. Click Create USB Drive. PSID Revert This feature is an industrystandard drive monitoring system. current generation of WD Green SSD, WD Blue SSD and WD Black PCIe SSD does not support OPAL. Tools 4. WD SSD Dashboard 17 User Manual S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is only applicable to OPAL activated SSDs;
S.M.A.R.T. Click Create USB Drive. PSID Revert This feature is an industrystandard drive monitoring system. current generation of WD Green SSD, WD Blue SSD and WD Black PCIe SSD does not support OPAL. Tools 4. WD SSD Dashboard 17 User Manual S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is only applicable to OPAL activated SSDs;
User Manual
Page 22
... not supported due to driver limitations. WD SSD Dashboard 18 User Manual specification. specification. However, you can cancel the test at any time. Note: For WD Black PCIe SSD in systems running . The WD SSD Dashboard cannot be used while the test is launched. Diagnostic Short Test runs automatically run every time the WD SSD Dashboard application is running iRST drivers, this diagnostic short/extended test is an extended drive health test...
... not supported due to driver limitations. WD SSD Dashboard 18 User Manual specification. specification. However, you can cancel the test at any time. Note: For WD Black PCIe SSD in systems running . The WD SSD Dashboard cannot be used while the test is launched. Diagnostic Short Test runs automatically run every time the WD SSD Dashboard application is running iRST drivers, this diagnostic short/extended test is an extended drive health test...
User Manual
Page 23
... selected drive: ▪ Model Name ▪ Model String ▪ NVMe Revision / SATA Revision ▪ NVMe Link Speed / SATA Link Speed ▪ Serial Number ▪ Maximum LBA ▪ World Wide Name (a unique identifier used for storage technologies) ▪ 4K Alignment For additional information, click Show Advanced Details. Tools If the test is unsuccessful, click the provided link to go to a green, test complete message. WD SSD Dashboard 19 User Manual...
... selected drive: ▪ Model Name ▪ Model String ▪ NVMe Revision / SATA Revision ▪ NVMe Link Speed / SATA Link Speed ▪ Serial Number ▪ Maximum LBA ▪ World Wide Name (a unique identifier used for storage technologies) ▪ 4K Alignment For additional information, click Show Advanced Details. Tools If the test is unsuccessful, click the provided link to go to a green, test complete message. WD SSD Dashboard 19 User Manual...
User Manual
Page 25
Select Language Click the Select Language drop-down menu to select the display language of the WD SSD Dashboard. WD SSD Dashboard 21 User Manual Settings 5 Settings Starting WD SSD Dashboard with Windows Startup Select Language Email and Text Alerts Configure WD SSD Dashboard Notification Alerts Starting WD SSD Dashboard with Windows Startup To launch the WD SSD Dashboard at Windows startup, check Start SSD Dashboard with Windows startup. To open the WD SSD Dashboard in Windows' system tray on the taskbar, check Start minimized.
Select Language Click the Select Language drop-down menu to select the display language of the WD SSD Dashboard. WD SSD Dashboard 21 User Manual Settings 5 Settings Starting WD SSD Dashboard with Windows Startup Select Language Email and Text Alerts Configure WD SSD Dashboard Notification Alerts Starting WD SSD Dashboard with Windows Startup To launch the WD SSD Dashboard at Windows startup, check Start SSD Dashboard with Windows startup. To open the WD SSD Dashboard in Windows' system tray on the taskbar, check Start minimized.
User Manual
Page 26
Configure WD SSD Dashboard Notification Alerts 1. Note: You can be configured to email alerts now link in the right pane. WD SSD Dashboard 22 User Manual Settings Email and Text Alerts The WD SSD Dashboard can also sign up for alerts by clicking the Subscribe to send notifications via email or SMS text message. Note: This feature will only work with WD Green SSD and WD Blue SSD. In the Software Settings pane on the left, click Email Alerts.
Configure WD SSD Dashboard Notification Alerts 1. Note: You can be configured to email alerts now link in the right pane. WD SSD Dashboard 22 User Manual Settings Email and Text Alerts The WD SSD Dashboard can also sign up for alerts by clicking the Subscribe to send notifications via email or SMS text message. Note: This feature will only work with WD Green SSD and WD Blue SSD. In the Software Settings pane on the left, click Email Alerts.
User Manual
Page 27
...User License Agreement link to receive WD SSD Dashboard alerts. 4. Enter your mobile phone carriers' gateway address. Click the checkbox to review. 3. You can receive alerts in email or SMS text format: a. The example that follows shows the mobile phone number 510-555-1234 paired with no dashes or spaces) followed by your ten-digit phone number... alerts: a. Complete step 6 to receive SMS text alerts. 5. Re-enter your email address. An alert subscription dialog box appears. Settings 2. b. To receive email alerts: a. b. d. WD SSD Dashboard 23 User Manual
...User License Agreement link to receive WD SSD Dashboard alerts. 4. Enter your mobile phone carriers' gateway address. Click the checkbox to review. 3. You can receive alerts in email or SMS text format: a. The example that follows shows the mobile phone number 510-555-1234 paired with no dashes or spaces) followed by your ten-digit phone number... alerts: a. Complete step 6 to receive SMS text alerts. 5. Re-enter your email address. An alert subscription dialog box appears. Settings 2. b. To receive email alerts: a. b. d. WD SSD Dashboard 23 User Manual
User Manual
Page 32
As used for storage capacity, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. Not all regions of the world. © 2017 Western Digital Corporation or its affiliates...Green are available in all products are registered trademarks or trademarks of Western Digital Corporation or its affiliates. Western Digital 3355 Michelson Drive, Suite 100 Irvine, California 92612 U.S.A 4779-705161-A01 January 2017 All other countries. Microsoft and Windows are the property of their respective owners. Total accessible capacity varies depending on operating...
As used for storage capacity, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. Not all regions of the world. © 2017 Western Digital Corporation or its affiliates...Green are available in all products are registered trademarks or trademarks of Western Digital Corporation or its affiliates. Western Digital 3355 Michelson Drive, Suite 100 Irvine, California 92612 U.S.A 4779-705161-A01 January 2017 All other countries. Microsoft and Windows are the property of their respective owners. Total accessible capacity varies depending on operating...