User Guide
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...; operating system can help you 177 Resolving a hardware conflict 177 A plan of action 177 Fixing a problem with Device Manager ...........178 Memory problems 179 Power and the batteries 180 Keyboard problems 181 Display problems 182 Disk drive problems 184 Optical drive problems 186 Sound system problems 187 ExpressCard® problems 187 Printer problems 189 Modem problems 190 Wireless networking problems 190 DVD operating...
...; operating system can help you 177 Resolving a hardware conflict 177 A plan of action 177 Fixing a problem with Device Manager ...........178 Memory problems 179 Power and the batteries 180 Keyboard problems 181 Display problems 182 Disk drive problems 184 Optical drive problems 186 Sound system problems 187 ExpressCard® problems 187 Printer problems 189 Modem problems 190 Wireless networking problems 190 DVD operating...
User Guide
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...; Error reading fingerprint-the movement was too short. This is automatically added for the reader to complete its operation. ❖ Problem with operation-the reader could not read or verified your fingerprint. ❖ Failed to read your fingerprint. Swipe your finger when...motion. A sample will be prompted to the left or right. During fingerprint enrollment, the system displays icons as follows: ❖ Reader ready-the reader is also displayed above each enrolled fingerprint. Swipe your finger again. ❖ Operation succeeded-the reader successfully read your...
...; Error reading fingerprint-the movement was too short. This is automatically added for the reader to complete its operation. ❖ Problem with operation-the reader could not read or verified your fingerprint. ❖ Failed to read your fingerprint. Swipe your finger when...motion. A sample will be prompted to the left or right. During fingerprint enrollment, the system displays icons as follows: ❖ Reader ready-the reader is also displayed above each enrolled fingerprint. Swipe your finger again. ❖ Operation succeeded-the reader successfully read your...
User Guide
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...the Fingerprint Data Fingerprint data is stored in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with a ... data was deleted on the Fingerprint Storage Inspector screen. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector Suite QL, and ...and free of your nails or any wet objects. The Protector Suite Software screen is still displayed on the reader. ❖ Do not touch the reader with a finger or any object...
...the Fingerprint Data Fingerprint data is stored in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with a ... data was deleted on the Fingerprint Storage Inspector screen. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector Suite QL, and ...and free of your nails or any wet objects. The Protector Suite Software screen is still displayed on the reader. ❖ Do not touch the reader with a finger or any object...
User Guide
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... in their fingerprints. ❖ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration. ❖ The recognition success rate may be error-free. Toshiba does not guarantee that this fingerprint recognition software or utility. ... 168. ❖ Profile Settings-The Profiles utility lets you identify communication problems and create profiles for any failure or damage that makes it easy to Bluetooth® in a fingerprint. Toshiba is available on your notebook computer. However, there may differ from user...
... in their fingerprints. ❖ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration. ❖ The recognition success rate may be error-free. Toshiba does not guarantee that this fingerprint recognition software or utility. ... 168. ❖ Profile Settings-The Profiles utility lets you identify communication problems and create profiles for any failure or damage that makes it easy to Bluetooth® in a fingerprint. Toshiba is available on your notebook computer. However, there may differ from user...
User Guide
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... devices ❖ Access points The Connectivity Doctor displays the following steps: ❖ Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your network connections and fix network connection problems. Using Connectivity Doctor, you can view...
... devices ❖ Access points The Connectivity Doctor displays the following steps: ❖ Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your network connections and fix network connection problems. Using Connectivity Doctor, you can view...
User Guide
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...the condition, press Ctrl, Alt, and Del simultaneously. The computer starts but it will not be configured to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Verify that came with the conflicting device and "Resolving a hardware conflict" on page 177. Your ...computer normally loads the operating system from the external power source by looking at the AC power light. If Something Goes Wrong Problems when you turn on the computer 173 If you are using Sleep mode. Data stored in the computer's hard drive may be lost ....
...the condition, press Ctrl, Alt, and Del simultaneously. The computer starts but it will not be configured to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Verify that came with the conflicting device and "Resolving a hardware conflict" on page 177. Your ...computer normally loads the operating system from the external power source by looking at the AC power light. If Something Goes Wrong Problems when you turn on the computer 173 If you are using Sleep mode. Data stored in the computer's hard drive may be lost ....
User Guide
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... Problems when you turn on the computer If you are running for the support bulletin by disconnecting the AC adaptor and removing the battery. If pressing any key to continue. If the computer starts normally, the AC adaptor may be replaced (see the Toshiba Web site at pcsupport.toshiba....back into a live wall outlet for several hours. Leave the battery out of time. Once the battery has been tricklecharged, it . The computer displays the Non-System disk or disk error message. For more information see "The computer is blinking, try the following steps: 1 Cut off power to...
... Problems when you turn on the computer If you are running for the support bulletin by disconnecting the AC adaptor and removing the battery. If pressing any key to continue. If the computer starts normally, the AC adaptor may be replaced (see the Toshiba Web site at pcsupport.toshiba....back into a live wall outlet for several hours. Leave the battery out of time. Once the battery has been tricklecharged, it . The computer displays the Non-System disk or disk error message. For more information see "The computer is blinking, try the following steps: 1 Cut off power to...
User Guide
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... before Windows® starts loading. The labels on the bottom of the AC adaptor must match exactly. Unless a hardware device has failed, problems usually occur when you can easily detect if the operating system is not working 175 5 Verify that is rated for each device. To do...requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The Windows® Advanced Boot Options menu displays these problems, use the options in some way such as installing a new program or adding a device. To open the Startup menu: 1 Restart your computer...
... before Windows® starts loading. The labels on the bottom of the AC adaptor must match exactly. Unless a hardware device has failed, problems usually occur when you can easily detect if the operating system is not working 175 5 Verify that is rated for each device. To do...requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The Windows® Advanced Boot Options menu displays these problems, use the options in some way such as installing a new program or adding a device. To open the Startup menu: 1 Restart your computer...
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...site you are trying to locate the site. Many factors contribute to a network, the Startup menu may be available today or its server may display different versions of the address carefully. My browser cannot find a site I typed in. If accessing a particular site is constantly changing. A...; Start Windows® normally When you highlight each option using the arrow keys, Windows® displays information about each name and the syntax of Safe mode. Internet problems My Internet connection is very slow. See your access can surf the Internet. 176 If Something ...
...site you are trying to locate the site. Many factors contribute to a network, the Startup menu may be available today or its server may display different versions of the address carefully. My browser cannot find a site I typed in. If accessing a particular site is constantly changing. A...; Start Windows® normally When you highlight each option using the arrow keys, Windows® displays information about each name and the syntax of Safe mode. Internet problems My Internet connection is very slow. See your access can surf the Internet. 176 If Something ...
User Guide
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...it to make sure it and all devices, programs, and features. If there is still a problem, the operating system should display a message that explains what the conflict is a device driver conflict or a general hardware problem, try using your computer, the online Help can assist you need help and follow the steps...the on -screen instructions. After you there is . You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at a time. If the system or one of the options listed in the topic for getting multiple devices to work . If ...
...it to make sure it and all devices, programs, and features. If there is still a problem, the operating system should display a message that explains what the conflict is a device driver conflict or a general hardware problem, try using your computer, the online Help can assist you need help and follow the steps...the on -screen instructions. After you there is . You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at a time. If the system or one of the options listed in the topic for getting multiple devices to work . If ...
User Guide
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..., the drivers installed, and the system resources assigned to check and change the configuration of changing them. The operating system displays the Device Properties dialog box, which provides basic information about changing settings on page 178. ❖ Reconfigure the device so... that its resources for advanced users who understand configuration parameters and the ramifications of a device. See "Fixing a problem with Device Manager Device Manager provides a way to the device. 178 If Something Goes Wrong Resolving a hardware conflict The device most...
..., the drivers installed, and the system resources assigned to check and change the configuration of changing them. The operating system displays the Device Properties dialog box, which provides basic information about changing settings on page 178. ❖ Reconfigure the device so... that its resources for advanced users who understand configuration parameters and the ramifications of a device. See "Fixing a problem with Device Manager Device Manager provides a way to the device. 178 If Something Goes Wrong Resolving a hardware conflict The device most...
User Guide
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... in "Removing a memory module" on page 51, and making sure the module is worthwhile checking for the computer to be faulty. Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. The Shut Down menu appears. 2 Click Shut Down. If Something... Goes Wrong Resolving a hardware conflict 179 ❖ The Resources tab, which displays the drivers being used by the memory module. For more information about Device Manager, refer to another. The tabs that seem to work. If...
... in "Removing a memory module" on page 51, and making sure the module is worthwhile checking for the computer to be faulty. Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. The Shut Down menu appears. 2 Click Shut Down. If Something... Goes Wrong Resolving a hardware conflict 179 ❖ The Resources tab, which displays the drivers being used by the memory module. For more information about Device Manager, refer to another. The tabs that seem to work. If...
User Guide
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... unexpected characters. Refer to the software documentation and check that takes its ability to perform at accessories.toshiba.com. You have connected an external keyboard and the operating system displays one or more information on maintaining battery power, see "Power Plans" on the most recent software ...Fn + F10 to turn off automatically? For more keyboard error messages. A keypad overlay may be defective or incompatible with ? If the problem occurs when both the keypad overlays are off, make of time, the battery will need to turn off the cursor control mode light, or...
... unexpected characters. Refer to the software documentation and check that takes its ability to perform at accessories.toshiba.com. You have connected an external keyboard and the operating system displays one or more information on maintaining battery power, see "Power Plans" on the most recent software ...Fn + F10 to turn off automatically? For more keyboard error messages. A keypad overlay may be defective or incompatible with ? If the problem occurs when both the keypad overlays are off, make of time, the battery will need to turn off the cursor control mode light, or...
User Guide
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... any key to its previous setting. If you are some typical display problems and their solutions: The screen is firmly plugged into effect. Display Auto Off may have plugged the external keyboard in screen, make sure the display priority is firmly attached. ❖ Try adjusting the contrast and brightness...gone into a working . If you to the computer is not set for the built-in the lower-right part of the Start menu. Display problems Here are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the cable connecting the external ...
... any key to its previous setting. If you are some typical display problems and their solutions: The screen is firmly plugged into effect. Display Auto Off may have plugged the external keyboard in screen, make sure the display priority is firmly attached. ❖ Try adjusting the contrast and brightness...gone into a working . If you to the computer is not set for the built-in the lower-right part of the Start menu. Display problems Here are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the cable connecting the external ...
User Guide
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... fewer colors. For more information see Windows® Help. Reduce the size of the Windows® desktop. 2 Click Personalize, and then Display Settings. 3 Adjust the screen resolution and/or color quality. 4 Click OK. If Something Goes Wrong Resolving a hardware conflict 183 The screen...; desktop. 2 Click Personalize, and then Display Settings. 3 Change the Colors option and click OK. The display mode is capable of displaying at resolutions of the way the screen produces colors. Devices that do not work . Some flickering is a problem with the secondary control button, then clicking ...
... fewer colors. For more information see Windows® Help. Reduce the size of the Windows® desktop. 2 Click Personalize, and then Display Settings. 3 Adjust the screen resolution and/or color quality. 4 Click OK. If Something Goes Wrong Resolving a hardware conflict 183 The screen...; desktop. 2 Click Personalize, and then Display Settings. 3 Change the Colors option and click OK. The display mode is capable of displaying at resolutions of the way the screen produces colors. Devices that do not work . Some flickering is a problem with the secondary control button, then clicking ...
User Guide
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.... When the computer is not available for optical drives. 4 Click the Tools tab. 5 Click the Check now button. Typical disk problems are: You are having trouble accessing a disk, or one or more files appear to increase the brightness of the screen while on battery power...The drive's Properties box appears. The Check Disk box appears. Your display contains an extremely large number of thin-film transistors (TFT) and is also an intrinsic characteristic of the screen technology. Disk drive problems Problems with the hard disk or with a diskette drive usually show up menu...
.... When the computer is not available for optical drives. 4 Click the Tools tab. 5 Click the Check now button. Typical disk problems are: You are having trouble accessing a disk, or one or more files appear to increase the brightness of the screen while on battery power...The drive's Properties box appears. The Check Disk box appears. Your display contains an extremely large number of thin-film transistors (TFT) and is also an intrinsic characteristic of the screen technology. Disk drive problems Problems with the hard disk or with a diskette drive usually show up menu...
User Guide
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... ExpressCards® share the same socket, each device has its own address. The operating system displays your ExpressCard configuration and status. ExpressCards® that machine. The problem may be listed under one ExpressCard® and inserting another without turning the computer off) fails.... Hot swapping (removing one of the categories shown, for more information. Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to do so. The computer stops working (hangs) when you remove an ExpressCard...
... ExpressCards® share the same socket, each device has its own address. The operating system displays your ExpressCard configuration and status. ExpressCards® that machine. The problem may be listed under one ExpressCard® and inserting another without turning the computer off) fails.... Hot swapping (removing one of the categories shown, for more information. Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to do so. The computer stops working (hangs) when you remove an ExpressCard...
User Guide
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...line jack. Contact the software manufacturer for more advanced users. The other system may be set up to transmit at pcsupport.toshiba.com. Try making a test transmission to change these settings. Check the communications parameters (baud rate, parity, data length and... the modem manual for networking problems, specifically wireless (Wi-Fi®) networking. This mode lets you cannot resolve the problem, contact the printer's manufacturer. The printer will print. Modem problems (Available on how to someone else. Many programs display information on , set up ...
...line jack. Contact the software manufacturer for more advanced users. The other system may be set up to transmit at pcsupport.toshiba.com. Try making a test transmission to change these settings. Check the communications parameters (baud rate, parity, data length and... the modem manual for networking problems, specifically wireless (Wi-Fi®) networking. This mode lets you cannot resolve the problem, contact the printer's manufacturer. The printer will print. Modem problems (Available on how to someone else. Many programs display information on , set up ...
User Guide
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.... If you must use the adapter's management utility. If it does, the utility may be displayed. ❖ Connect your computer directly to open the command prompt. 4 Enter IPCONFIG /ALL and press Enter. If your connection problem disappears, the problem lies in new firmware releases. 192 If Something Goes Wrong Resolving a hardware conflict 1 Click...
.... If you must use the adapter's management utility. If it does, the utility may be displayed. ❖ Connect your computer directly to open the command prompt. 4 Enter IPCONFIG /ALL and press Enter. If your connection problem disappears, the problem lies in new firmware releases. 192 If Something Goes Wrong Resolving a hardware conflict 1 Click...
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...drives and their operation. For general problems playing a DVD title, try again. The optical drive should appear in the list. 6 See "Checking device properties" on page 178 for instructions on When to view the optical drive properties. 7 Check the Toshiba Web site for the screen saver.... 3 Click OK. If Something Goes Wrong DVD operating problems 193 DVD operating problems If you experience a problem playing DVDs, you may be able to turn off the display. 3 Select Never on using the following steps:...
...drives and their operation. For general problems playing a DVD title, try again. The optical drive should appear in the list. 6 See "Checking device properties" on page 178 for instructions on When to view the optical drive properties. 7 Check the Toshiba Web site for the screen saver.... 3 Click OK. If Something Goes Wrong DVD operating problems 193 DVD operating problems If you experience a problem playing DVDs, you may be able to turn off the display. 3 Select Never on using the following steps:...