Trouble Shooting Guide (user Manual) (ver.1.0) (English)
Page 2
... "Quick Test Mode" and then do not respond. 18 Door is detected as a jam.) Check all keys will send out beeping sounds and halts Go to "No Water Fill" Troubleshooting Section the cycle.) A fault is 10 detected during the Wash/Rinse Troubleshooting Section. disconnect power to Unlock After 7 attempts. Go to "No Water Fill" 5 seconds during final spin, which prevents the drum from the water level sensor is out of electrical shock...
... "Quick Test Mode" and then do not respond. 18 Door is detected as a jam.) Check all keys will send out beeping sounds and halts Go to "No Water Fill" Troubleshooting Section the cycle.) A fault is 10 detected during the Wash/Rinse Troubleshooting Section. disconnect power to Unlock After 7 attempts. Go to "No Water Fill" 5 seconds during final spin, which prevents the drum from the water level sensor is out of electrical shock...
Trouble Shooting Guide (user Manual) (ver.1.0) (English)
Page 3
... the relay Replace PCB. Check PCB ,Main PCB & Wireharness - NO error code Diagnostic Code Error Image Description Corrective Action 11 ds 22 Door is detected as open while it is not running. (Locked, Defective Quick Test Mode" and test Motor. MICOM is attempting to drive the motor but is in suds period, "SUdS" will Guide a user to lock the door. If the washer is not getting any response signals Evaluate wire harness for motor control bus...
... the relay Replace PCB. Check PCB ,Main PCB & Wireharness - NO error code Diagnostic Code Error Image Description Corrective Action 11 ds 22 Door is detected as open while it is not running. (Locked, Defective Quick Test Mode" and test Motor. MICOM is attempting to drive the motor but is in suds period, "SUdS" will Guide a user to lock the door. If the washer is not getting any response signals Evaluate wire harness for motor control bus...
Trouble Shooting Guide (user Manual) (ver.1.0) (English)
Page 15
... force door open. Be sure the standpipe is capable of accepting the flow of water from the washer. • Make sure end of remaining time.) • Check for restricted drain system. (If there is electrical problem in drain system, "nd" error will occur after the above, change the motor. • Perform Quick Test Mode or Quick Spin Test. No Tumble • Start normal cycle with an empty machine and allow a fill to check tumble...
... force door open. Be sure the standpipe is capable of accepting the flow of water from the washer. • Make sure end of remaining time.) • Check for restricted drain system. (If there is electrical problem in drain system, "nd" error will occur after the above, change the motor. • Perform Quick Test Mode or Quick Spin Test. No Tumble • Start normal cycle with an empty machine and allow a fill to check tumble...
Trouble Shooting Guide (user Manual) (ver.1.0) (English)
Page 16
... one more washing cycle with cold water and a table spoon of Water Valves visually. (Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.) • Check if water taps are clogged up. • Check if water has enough pressure. TROUBLE SHOOTING WARNING To avoid risk of Suds • Go to "Will Not Drain" and "Will Not Spin" and check the draining. • Check PCB and Drain Pump for that specific load size and soil level. disconnect power to PCB Connector Check.) Tub Full of electrical shock...
... one more washing cycle with cold water and a table spoon of Water Valves visually. (Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.) • Check if water taps are clogged up. • Check if water has enough pressure. TROUBLE SHOOTING WARNING To avoid risk of Suds • Go to "Will Not Drain" and "Will Not Spin" and check the draining. • Check PCB and Drain Pump for that specific load size and soil level. disconnect power to PCB Connector Check.) Tub Full of electrical shock...
Trouble Shooting Guide (user Manual) (ver.1.0) (English)
Page 19
... is not enough load, put in bottom of water is normal. • Remove and wash Dispenser Tray, removable Cup, and Rinse Cap. • Level washer. Noisy and/or Vibration/Walking • Check if the washer is set to washer before servicing, unless testing requires power. Additive Cups Full of Water • Small amount of water in a few towels to balance it. • Check if the motor is fastened enough. • Remove various trouble contributors (such...
... is not enough load, put in bottom of water is normal. • Remove and wash Dispenser Tray, removable Cup, and Rinse Cap. • Level washer. Noisy and/or Vibration/Walking • Check if the washer is set to washer before servicing, unless testing requires power. Additive Cups Full of Water • Small amount of water in a few towels to balance it. • Check if the motor is fastened enough. • Remove various trouble contributors (such...
User Manual (user Manual) (ver.1.0) (English)
Page 2
... of this cycle, the water heats to an extra high temperature to select cycles in a single load. NSF Protocol P172 Sanitization Performance of your washing machine clean even without any chemical detergent or bleach. Diamond drum™ Take gentle care of your new VRT™ washer 1. Please check garment care label to keep your bedding, a kingsize comforter, or up to handle anything! DD(Direct-drive) Motor The power to 26...
... of this cycle, the water heats to an extra high temperature to select cycles in a single load. NSF Protocol P172 Sanitization Performance of your washing machine clean even without any chemical detergent or bleach. Diamond drum™ Take gentle care of your new VRT™ washer 1. Please check garment care label to keep your bedding, a kingsize comforter, or up to handle anything! DD(Direct-drive) Motor The power to 26...
User Manual (user Manual) (ver.1.0) (English)
Page 6
Ensure that can support its weight. - The installation of the product specifications. Remove all foreign substances such as those of this appliance in a location where gas may result in electric shock or fire. - Unplug the power plug and clean it with the product - This may result in electric shock, fire, an explosion, or problems with a dry cloth. - Never plug the power cord into the...
Ensure that can support its weight. - The installation of the product specifications. Remove all foreign substances such as those of this appliance in a location where gas may result in electric shock or fire. - Unplug the power plug and clean it with the product - This may result in electric shock, fire, an explosion, or problems with a dry cloth. - Never plug the power cord into the...
User Manual (user Manual) (ver.1.0) (English)
Page 10
... Undercounter installation(washer only) 14 With optional pedestal base or stacking kit 15 Installing your washer 17 Loading your washer 17 Getting started 18 Overview of the control panel 20 Child Lock 20 Garment+ 21 Washing clothes using the cycle selector 22 Using steam wash 22 Detergent use 23 Features CLEANING AND MAINTAINING YOUR WASHER 25 25 Cleaning the exterior 25 Cleaning the interior 25 Cleaning the dispensers 26 Storing your washer 26 Cleaning the debris filter 27 Cleaning the door seal...
... Undercounter installation(washer only) 14 With optional pedestal base or stacking kit 15 Installing your washer 17 Loading your washer 17 Getting started 18 Overview of the control panel 20 Child Lock 20 Garment+ 21 Washing clothes using the cycle selector 22 Using steam wash 22 Detergent use 23 Features CLEANING AND MAINTAINING YOUR WASHER 25 25 Cleaning the exterior 25 Cleaning the interior 25 Cleaning the dispensers 26 Storing your washer 26 Cleaning the debris filter 27 Cleaning the door seal...
User Manual (user Manual) (ver.1.0) (English)
Page 13
... must be reinforced to move slightly during the spin cycle. 01 SETTING UP Flooring For best performance, your washer must have at least a 72 in² (465cm²) unobstructed air opening . Never install your new washing machine _13 2011-06-03 9:31:44 Side view - Wood floor may need to the pump, hoses and other components. This can cause damage...
... must be reinforced to move slightly during the spin cycle. 01 SETTING UP Flooring For best performance, your washer must have at least a 72 in² (465cm²) unobstructed air opening . Never install your new washing machine _13 2011-06-03 9:31:44 Side view - Wood floor may need to the pump, hoses and other components. This can cause damage...
User Manual (user Manual) (ver.1.0) (English)
Page 15
... in the drain facility. Before connect the inlet hoses to water faucets, check to at least 18in.(46 cm) high. Place the drain hose in any way - STEP 3 Installing your washer, you install the washer, make sure the location: • Has a hard, level surface without carpeting or flooring that the washer doesn't stand on its power cord. Repeat for future use. For best results, the drain hose should not...
... in the drain facility. Before connect the inlet hoses to water faucets, check to at least 18in.(46 cm) high. Place the drain hose in any way - STEP 3 Installing your washer, you install the washer, make sure the location: • Has a hard, level surface without carpeting or flooring that the washer doesn't stand on its power cord. Repeat for future use. For best results, the drain hose should not...
User Manual (user Manual) (ver.1.0) (English)
Page 16
... power cord into position. 7. Your washer must be used on the HOT and COLD water supply and check all four sides. Locking Nut Avoid damage to recheck after the first dozen washes. Levelling Leg 16_ setting up your washer 3. On the other end of the hose, check for leaks. Turn on all four corners of a turn with pliers. It's the best to the legs. setting up your new washing machine WF350ANP...
... power cord into position. 7. Your washer must be used on the HOT and COLD water supply and check all four sides. Locking Nut Avoid damage to recheck after the first dozen washes. Levelling Leg 16_ setting up your washer 3. On the other end of the hose, check for leaks. Turn on all four corners of a turn with pliers. It's the best to the legs. setting up your new washing machine WF350ANP...
User Manual (user Manual) (ver.1.0) (English)
Page 17
Press the Power button. 2. Close the door. Add detergent and additives to check the door lock and do not overload your washer in the display depending on top of your washer. 2. The estimated cycle time will illuminate during those portions of the cycle. The actual time required for a cycle may add additional water to redistribute the excessive imbalance inside the tub. • When washing heavily soiled loads, do a quick drain. • When the cycle is...
Press the Power button. 2. Close the door. Add detergent and additives to check the door lock and do not overload your washer in the display depending on top of your washer. 2. The estimated cycle time will illuminate during those portions of the cycle. The actual time required for a cycle may add additional water to redistribute the excessive imbalance inside the tub. • When washing heavily soiled loads, do a quick drain. • When the cycle is...
User Manual (user Manual) (ver.1.0) (English)
Page 18
washing a load of laundry OVERVIEW OF THE CONTROL PANEL WF350*, WF331* 1 2 3 4 5 6 7 8 9 WF340*, WF330* 1 Cycle Selector Select the appropriate cycle for the type of your safety. To minimize wrinkling of load. Normal - For heavily soiled, colorfast garments. Delicates - For best results, use liquid detergent. For handwashable, special care garments. Bedding - For heavily soiled, colorfast garments, this cycle provides high washing temperature and steam and is efficient in the water. •...
washing a load of laundry OVERVIEW OF THE CONTROL PANEL WF350*, WF331* 1 2 3 4 5 6 7 8 9 WF340*, WF330* 1 Cycle Selector Select the appropriate cycle for the type of your safety. To minimize wrinkling of load. Normal - For heavily soiled, colorfast garments. Delicates - For best results, use liquid detergent. For handwashable, special care garments. Bedding - For heavily soiled, colorfast garments, this cycle provides high washing temperature and steam and is efficient in the water. •...
User Manual (user Manual) (ver.1.0) (English)
Page 21
... door is opened when the water is too HOT or the water level is displayed and the power remains on the Cycle Selector and the wash will illuminate on , press the Start/Pause button. 1. Open the door. 3. At this time, you can control the wash temperature, the number of material: Normal, Perm Press, Sanitize, Bedding, Delicates, Hand Wash, Wool, Quick Wash, Rinse + Spin, Deep Steam. Within 5 minutes of starting a wash, you can still add/remove laundry items to the type of rinse cycles, the spinning...
... door is opened when the water is too HOT or the water level is displayed and the power remains on the Cycle Selector and the wash will illuminate on , press the Start/Pause button. 1. Open the door. 3. At this time, you can control the wash temperature, the number of material: Normal, Perm Press, Sanitize, Bedding, Delicates, Hand Wash, Wool, Quick Wash, Rinse + Spin, Deep Steam. Within 5 minutes of starting a wash, you can still add/remove laundry items to the type of rinse cycles, the spinning...
User Manual (user Manual) (ver.1.0) (English)
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... cleaners directly on your washer or laundry. Cabinet - Pull out the detergent liquid from the fabric softener and bleach compartments. 3. Push the dispenser back into place. 6. Siphon cap WF350ANP-02833D_EN.indd Sec5:25 cleaning and maintaining your washer as a result of the parts under running water. 4. Do not use abrasive powders or cleaning pads. Hard water deposits may need to be removed, if needed. CLEANING THE INTERIOR Clean the interior of damage from escaping water. Run a Rinse+Spin cycle...
... cleaners directly on your washer or laundry. Cabinet - Pull out the detergent liquid from the fabric softener and bleach compartments. 3. Push the dispenser back into place. 6. Siphon cap WF350ANP-02833D_EN.indd Sec5:25 cleaning and maintaining your washer as a result of the parts under running water. 4. Do not use abrasive powders or cleaning pads. Hard water deposits may need to be removed, if needed. CLEANING THE INTERIOR Clean the interior of damage from escaping water. Run a Rinse+Spin cycle...
User Manual (user Manual) (ver.1.0) (English)
Page 29
... the water source faucets are removed. • Make sure your washer is not touching any other object. • Make sure the laundry load is balanced. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause button to check the door lock and do a quick drain. • There may be clogged. • Open and close the door, then...
... the water source faucets are removed. • Make sure your washer is not touching any other object. • Make sure the laundry load is balanced. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause button to check the door lock and do a quick drain. • There may be clogged. • Open and close the door, then...
User Manual (user Manual) (ver.1.0) (English)
Page 30
... High spin speed. • Use high efficiency detergent to reduce over -sudsing. • Reduce the detergent amount for soft water, small or lightly soiled loads. • Non-HE detergent is a normal function of the water. • Press the Start/Pause button to the correct faucets. troubleshooting and information codes PROBLEM Fills with the wrong temperature water. Does not drain and/or spin. This is NOT recommended. 30_ troubleshooting and information codes WF350ANP...
... High spin speed. • Use high efficiency detergent to reduce over -sudsing. • Reduce the detergent amount for soft water, small or lightly soiled loads. • Non-HE detergent is a normal function of the water. • Press the Start/Pause button to the correct faucets. troubleshooting and information codes PROBLEM Fills with the wrong temperature water. Does not drain and/or spin. This is NOT recommended. 30_ troubleshooting and information codes WF350ANP...
User Manual (user Manual) (ver.1.0) (English)
Page 31
.... Door is unlocked when washer is occurring with control. Close the door tightly and restart the cycle. Press the Power button to turn off your Redistribute the load, press the Start/Pause washer from spinning. Your washer is firmly closed. Press the Start/Pause to lock the door. If the code reappears, call for service. Close the door tightly and restart the cycle. You must connect the hot water supply hose because hot water is...
.... Door is unlocked when washer is occurring with control. Close the door tightly and restart the cycle. Press the Power button to turn off your Redistribute the load, press the Start/Pause washer from spinning. Your washer is firmly closed. Press the Start/Pause to lock the door. If the code reappears, call for service. Close the door tightly and restart the cycle. You must connect the hot water supply hose because hot water is...
User Manual (user Manual) (ver.1.0) (English)
Page 36
... (2) years Control Board Parts,Three (3) years stainless tub part, Ten (10) years washing motor part This limited warranty begins on products purchased and used in shipment; altered product or serial numbers; cosmetic damage or exterior fi nish; In-home service is not available in -home service, product must be unobstructed and accessible to the service agent. delivery and installation; SAMSUNG does not warrant uninterrupted or error-free operation of SAMSUNG and must be returned to SAMSUNG. warranty (U.S.A) SAMSUNG WASHER LIMITED WARRANTY...
... (2) years Control Board Parts,Three (3) years stainless tub part, Ten (10) years washing motor part This limited warranty begins on products purchased and used in shipment; altered product or serial numbers; cosmetic damage or exterior fi nish; In-home service is not available in -home service, product must be unobstructed and accessible to the service agent. delivery and installation; SAMSUNG does not warrant uninterrupted or error-free operation of SAMSUNG and must be returned to SAMSUNG. warranty (U.S.A) SAMSUNG WASHER LIMITED WARRANTY...
User Manual (user Manual) (ver.1.0) (English)
Page 38
... a service call for instructions, or fi xing installation errors. applications and uses for problem determination and service procedures. SAMSUNG does not warrant uninterrupted or error-free operation of nature or God; To receive warranty service, the purchaser must be defective during the warranty period at no charge, subject to availability within the Canada. SAMSUNG will repair, replace, or refund this product was not intended; delivery and installation; altered product or serial numbers; product removal...
... a service call for instructions, or fi xing installation errors. applications and uses for problem determination and service procedures. SAMSUNG does not warrant uninterrupted or error-free operation of nature or God; To receive warranty service, the purchaser must be defective during the warranty period at no charge, subject to availability within the Canada. SAMSUNG will repair, replace, or refund this product was not intended; delivery and installation; altered product or serial numbers; product removal...