User Guide
Page 3
...Not Hear a Dial Tone 10 5.3 Additional Parts (if required 11 6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing PerSono Suite Software 12 6.3 Making a Test Call with PC 14 Switching Between Desk Phone and PC Audio .......... 14 Mixing Desk Phone and PC Audio 14 Muting ... 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with...
...Not Hear a Dial Tone 10 5.3 Additional Parts (if required 11 6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing PerSono Suite Software 12 6.3 Making a Test Call with PC 14 Switching Between Desk Phone and PC Audio .......... 14 Mixing Desk Phone and PC Audio 14 Muting ... 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with...
User Guide
Page 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
User Guide
Page 12
Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase... of the base. 2 Connect the other end of the USB cable to the "Voice" tab of the CD labeled "PerSono Suite Software". 3 Follow installation instructions shown on screen. 2 With your headset on, press the PC talk button on the headset. 12 6 ...PC Set Up 6.1 Installing USB Cable 6.3 Making a Test Call with PC 1 Ensure the PerSono Suite software is running . 1 Connect the USB cable to the USB port on your PC. You will see a headset icon in your PC control ...
Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase... of the base. 2 Connect the other end of the USB cable to the "Voice" tab of the CD labeled "PerSono Suite Software". 3 Follow installation instructions shown on screen. 2 With your headset on, press the PC talk button on the headset. 12 6 ...PC Set Up 6.1 Installing USB Cable 6.3 Making a Test Call with PC 1 Ensure the PerSono Suite software is running . 1 Connect the USB cable to the USB port on your PC. You will see a headset icon in your PC control ...
User Guide
Page 13
... system will limit the system's full capabilities. The headset does not have a headset button and without a handset lifter, you install the PerSono Suite software. Remove handset from cradle** 1. Indicator Light Call Control Button Placing, Answering, and Ending Calls with Desk Phone To place a call 1. Return handset...phone talk button To end a call control button on headset or short press base desk phone talk button Phones without the software it will operate without Handset Lifter or Electronic Hookswitch 1. Remove handset from cradle** 3. Plantronics Savi User Guide 13
... system will limit the system's full capabilities. The headset does not have a headset button and without a handset lifter, you install the PerSono Suite software. Remove handset from cradle** 1. Indicator Light Call Control Button Placing, Answering, and Ending Calls with Desk Phone To place a call 1. Return handset...phone talk button To end a call control button on headset or short press base desk phone talk button Phones without the software it will operate without Handset Lifter or Electronic Hookswitch 1. Remove handset from cradle** 3. Plantronics Savi User Guide 13
User Guide
Page 14
... have to be brought up call using softphone application 1. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software. Short press call using softphone application *Assumes use of the desired device becomes solid green. Click the other red icon (on-hold . .../desk phone/PC) are green and all arrows are green, the audio of the device that you want to switch to make it active. Plantronics Savi User Guide 14 Dial number from the supported softphone application*** 1. Click the active (green) PC or desk phone icon to PC *** Automatically...
... have to be brought up call using softphone application 1. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software. Short press call using softphone application *Assumes use of the desired device becomes solid green. Click the other red icon (on-hold . .../desk phone/PC) are green and all arrows are green, the audio of the device that you want to switch to make it active. Plantronics Savi User Guide 14 Dial number from the supported softphone application*** 1. Click the active (green) PC or desk phone icon to PC *** Automatically...
User Guide
Page 15
...seconds, the guest is rejected and the guest will hear a single tone in their headset. 5 Guests may conference in the PerSono Suite software screen with the headset docked (secure subscription) or undocked (over -the-air subscription mode by pressing their call you are subscribed to the ... a master headset to the base with a number from 1 to 3 indicating the number of guest headsets subscribed to the master headset. 1 2 3 Plantronics Savi User Guide 15 The subscription light will flash red and green. In either case, the system must be brought up button on the base...
...seconds, the guest is rejected and the guest will hear a single tone in their headset. 5 Guests may conference in the PerSono Suite software screen with the headset docked (secure subscription) or undocked (over -the-air subscription mode by pressing their call you are subscribed to the ... a master headset to the base with a number from 1 to 3 indicating the number of guest headsets subscribed to the master headset. 1 2 3 Plantronics Savi User Guide 15 The subscription light will flash red and green. In either case, the system must be brought up button on the base...
User Guide
Page 18
Plantronics Savi User Guide 18 Active PC call, desk phone on hold Audio links cannot...; Automatically manage your PC multimedia so you never miss a call • Quickly access links to product support and software/firmware upgrade information Examples All devices idle Active desk phone call control button or the base talk buttons. Icons and ...requires use of supported softphone) • Mute/mix audio paths between the headset/desk phone/PC. 8 PerSono Suite Software It is the clickable interactive screen where you can only be done by using the headset call , PC idle Audio...
Plantronics Savi User Guide 18 Active PC call, desk phone on hold Audio links cannot...; Automatically manage your PC multimedia so you never miss a call • Quickly access links to product support and software/firmware upgrade information Examples All devices idle Active desk phone call control button or the base talk buttons. Icons and ...requires use of supported softphone) • Mute/mix audio paths between the headset/desk phone/PC. 8 PerSono Suite Software It is the clickable interactive screen where you can only be done by using the headset call , PC idle Audio...
User Guide
Page 19
... desk phone idle 3 Launch your media player on page 15 for call on hold and your multimedia will replace the PC icon. If PerSono Suite software is configured to the base. Please refer to Conferencing In Up to Three Additional Headsets on your multimedia automatically when a call comes in the headset...), you are active or onhold, a music note will now be brought back up the PC audio link and put your active desk phone call conferencing. Plantronics Savi User Guide 19 PC Talk Button Battery Life At the lower left in , the music note will disappear and then be mixed with your...
... desk phone idle 3 Launch your media player on page 15 for call on hold and your multimedia will replace the PC icon. If PerSono Suite software is configured to the base. Please refer to Conferencing In Up to Three Additional Headsets on your multimedia automatically when a call comes in the headset...), you are active or onhold, a music note will now be brought back up the PC audio link and put your active desk phone call conferencing. Plantronics Savi User Guide 19 PC Talk Button Battery Life At the lower left in , the music note will disappear and then be mixed with your...
User Guide
Page 20
...exe wants to www. The name of the PC tray bar when PerSono Suite software is running. 2 If Skype is running on the list with the publisher "Plantronics, Inc." plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC. You must select "Allow this program to... in PerSono Suite please follow these steps: 1 Ensure PerSono Suite software is now supporting Skype, go to the "PC Panel" tab in the upper right of the event that Skype is trying to use Skype". Plantronics Savi User Guide 20 PerSono Suite.exe 3 The "Manage API Access...
...exe wants to www. The name of the PC tray bar when PerSono Suite software is running. 2 If Skype is running on the list with the publisher "Plantronics, Inc." plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC. You must select "Allow this program to... in PerSono Suite please follow these steps: 1 Ensure PerSono Suite software is now supporting Skype, go to the "PC Panel" tab in the upper right of the event that Skype is trying to use Skype". Plantronics Savi User Guide 20 PerSono Suite.exe 3 The "Manage API Access...
User Guide
Page 22
... headset to the base see Conferencing in moderate to 350 feet of range. Range can only subscribe a headset to the base by PerSono Suite software. ** When bringing up to high density environments. When Range is pressed. When switching between headset and base unit. When Range is set to... headset call will terminate the search for wideband audio and/or when in Up to help with desk phone and/or use of Plantronics Savi headsets. Plantronics Savi User Guide 22 This could take effect *Assumes use of lifter or EHS cable with desk phone/PC buzzing, improve user ...
... headset to the base see Conferencing in moderate to 350 feet of range. Range can only subscribe a headset to the base by PerSono Suite software. ** When bringing up to high density environments. When Range is pressed. When switching between headset and base unit. When Range is set to... headset call will terminate the search for wideband audio and/or when in Up to help with desk phone and/or use of Plantronics Savi headsets. Plantronics Savi User Guide 22 This could take effect *Assumes use of lifter or EHS cable with desk phone/PC buzzing, improve user ...
User Guide
Page 24
... automatically when any PC audio is attached to your PC and working with PerSono Suite software. • Customize how you want the PerSono Suite software to manage your multimedia when a call begins/ends. Plantronics Savi User Guide 24 If this case, if the user sets the "Audio Sensing Enabled... your password. PC Panel Screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is detected at the USB port and automatically establish a PC radio link...
... automatically when any PC audio is attached to your PC and working with PerSono Suite software. • Customize how you want the PerSono Suite software to manage your multimedia when a call begins/ends. Plantronics Savi User Guide 24 If this case, if the user sets the "Audio Sensing Enabled... your password. PC Panel Screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is detected at the USB port and automatically establish a PC radio link...
User Guide
Page 25
...Updates: You can be highlighted allowing you select at least one of checking for available software/firmware updates at any applicable software and firmware updates. Plantronics Savi User Guide 25 The particular version of software and firmware currently running on your system is always reflected in the VERSIONS fields. When...: It is enabled, automatic check for updates will be populated with any time by clicking on -line access to contact Plantronics, and software upgrade information. You can view all pending updates and decide when to download and install any one item for...
...Updates: You can be highlighted allowing you select at least one of checking for available software/firmware updates at any applicable software and firmware updates. Plantronics Savi User Guide 25 The particular version of software and firmware currently running on your system is always reflected in the VERSIONS fields. When...: It is enabled, automatic check for updates will be populated with any time by clicking on -line access to contact Plantronics, and software upgrade information. You can view all pending updates and decide when to download and install any one item for...