User Guide
Page 2
This guide contains instructions for Animated Set Up instructions. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Refer to installation or use of the product. . Plantronics Savi User Guide Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System.
This guide contains instructions for Animated Set Up instructions. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Refer to installation or use of the product. . Plantronics Savi User Guide Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System.
User Guide
Page 3
... Help for Base Settings 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13...
... Help for Base Settings 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13...
User Guide
Page 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
User Guide
Page 5
1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
User Guide
Page 7
... and interference problems. Note If your desk phone and the base is 12 inches. In this configuration, you will not be using the HL10 lifter. Plantronics Savi User Guide 7
... and interference problems. Note If your desk phone and the base is 12 inches. In this configuration, you will not be using the HL10 lifter. Plantronics Savi User Guide 7
User Guide
Page 8
... green to indicate that the headset battery is charging. 2 Charge for wearing on the headset to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 Gently unsnap the earloop from the headset. 3.2 Docking and Charging the Headset 1 Gently push the headset into the headset. 3 Adjust the headband...
... green to indicate that the headset battery is charging. 2 Charge for wearing on the headset to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 Gently unsnap the earloop from the headset. 3.2 Docking and Charging the Headset 1 Gently push the headset into the headset. 3 Adjust the headband...
User Guide
Page 9
... high can be ended accidentally. For your safety, do not use headset at moderate levels. A setting that is too high can cause hearing loss. Plantronics Savi User Guide 9 however, only one is the optimal position. 8 Press the call control button on the headset. 3 Remove the handset from desk... handset into the desk phone cradle. If the dial tone sounds clear, press the call control button on headsets and hearing visit: www.plantronics.com/healthandsafety. 4 Configure and Test Call 4.1 Checking Configuration 1 If your desk phone has a volume control set to mid-range. 2.
... high can be ended accidentally. For your safety, do not use headset at moderate levels. A setting that is too high can cause hearing loss. Plantronics Savi User Guide 9 however, only one is the optimal position. 8 Press the call control button on the headset. 3 Remove the handset from desk... handset into the desk phone cradle. If the dial tone sounds clear, press the call control button on headsets and hearing visit: www.plantronics.com/healthandsafety. 4 Configure and Test Call 4.1 Checking Configuration 1 If your desk phone has a volume control set to mid-range. 2.
User Guide
Page 10
... tone the lifter is set correctly and needs no adjustment. 6 Remove the protective strips from the 3 mounting tapes on the desk phone in steps 6 though 8. Plantronics Savi User Guide 10 Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset, slide...
... tone the lifter is set correctly and needs no adjustment. 6 Remove the protective strips from the 3 mounting tapes on the desk phone in steps 6 though 8. Plantronics Savi User Guide 10 Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset, slide...
User Guide
Page 11
Position stabilizers on back of lifter. 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. For Nortel i2004 Phones Only Plantronics Savi User Guide 11 Remove adhesive tape and attach. 5.3 Additional Parts (If Required) Extender Arm Stabilizers Ringer Microphone 1 3 2 1 2 Use extender arm when the handset lifter ...
Position stabilizers on back of lifter. 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. For Nortel i2004 Phones Only Plantronics Savi User Guide 11 Remove adhesive tape and attach. 5.3 Additional Parts (If Required) Extender Arm Stabilizers Ringer Microphone 1 3 2 1 2 Use extender arm when the handset lifter ...
User Guide
Page 12
..." volume is your receive volume • "Microphone Level" volume is your transmit volume 5 You can also fine tune the listening volume on the headset. 12 Plantronics Savi User Guide 6 To end the test call, press the call control button on the headset by pushing the call control button up to increase...
..." volume is your receive volume • "Microphone Level" volume is your transmit volume 5 You can also fine tune the listening volume on the headset. 12 Plantronics Savi User Guide 6 To end the test call, press the call control button on the headset by pushing the call control button up to increase...
User Guide
Page 13
... the headset button on the desk phone instead of removing the handset from the cradle. Short press call Phones with Handset Lifter or Electronic Hookswitch 1. Plantronics Savi User Guide 13 The headset does not have a headset button and without a handset lifter, you install the PerSono Suite software. Dial number 1. Indicator Light...
... the headset button on the desk phone instead of removing the handset from the cradle. Short press call Phones with Handset Lifter or Electronic Hookswitch 1. Plantronics Savi User Guide 13 The headset does not have a headset button and without a handset lifter, you install the PerSono Suite software. Dial number 1. Indicator Light...
User Guide
Page 14
...) the base talk button of the devices are mixed. * Desk phone and PC audio links have to be brought up by the headset or base. Plantronics Savi User Guide 14 Placing, Answering, and Ending Calls with PC To place a call To answer a call To end a call control button on headset or...
...) the base talk button of the devices are mixed. * Desk phone and PC audio links have to be brought up by the headset or base. Plantronics Savi User Guide 14 Placing, Answering, and Ending Calls with PC To place a call To answer a call To end a call control button on headset or...
User Guide
Page 15
... within five seconds, the guest is rejected and the guest will unmute the headset. * Desk phone and PC audio links have to the master headset. 1 2 3 Plantronics Savi User Guide 15 Clicking the headset icon again will hear an error tone in the master headset as described below show 1, then 2, then 3, guest...
... within five seconds, the guest is rejected and the guest will unmute the headset. * Desk phone and PC audio links have to the master headset. 1 2 3 Plantronics Savi User Guide 15 Clicking the headset icon again will hear an error tone in the master headset as described below show 1, then 2, then 3, guest...
User Guide
Page 16
... additional guest Flashes yellow and headset(s) green Active conference call control button again for an audio link. While the system is yellow, it 's previous state. Plantronics Savi User Guide 16
... additional guest Flashes yellow and headset(s) green Active conference call control button again for an audio link. While the system is yellow, it 's previous state. Plantronics Savi User Guide 16
User Guide
Page 17
... for three seconds. When unmuted you stay out of range, active calls will be re-established upon walking back into range. Talk Time The Savi WO100 Office system will provide up (at least 1½ mode seconds) While not in -use indicator light on a call and press the call and go out... least 1½ seconds) Switches between desk phone and PC audio While in a link, long press volume down (at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in range.
... for three seconds. When unmuted you stay out of range, active calls will be re-established upon walking back into range. Talk Time The Savi WO100 Office system will provide up (at least 1½ mode seconds) While not in -use indicator light on a call and press the call and go out... least 1½ seconds) Switches between desk phone and PC audio While in a link, long press volume down (at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in range.
User Guide
Page 18
... PerSono Suite software is launched and running it will limit the system's capabilities. To bring up the PerSono Suite Software, double-click the headset icon. Plantronics Savi User Guide 18 Though your PC multimedia so you install the PerSono Suite software.
... PerSono Suite software is launched and running it will limit the system's capabilities. To bring up the PerSono Suite Software, double-click the headset icon. Plantronics Savi User Guide 18 Though your PC multimedia so you install the PerSono Suite software.
User Guide
Page 19
... listening to Three Additional Headsets on the base. PC Talk Button Battery Life At the lower left corner of the screen (and for more information. Plantronics Savi User Guide 19
... listening to Three Additional Headsets on the base. PC Talk Button Battery Life At the lower left corner of the screen (and for more information. Plantronics Savi User Guide 19
User Guide
Page 20
... will pop up stating that "PerSonoSuite.exe wants to use Skype". You must select "Allow this program to use Skype" and click OK. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC. PerSono Suite.exe 3 The "Manage API Access Control" screen will see ...notify you of the PC tray bar when PerSono Suite software is running. 2 If Skype is running on the list with the publisher "Plantronics, Inc." Plantronics Savi User Guide 20 To allow Skype to be taken to the "Manage API Access Control" screen. 4 To confirm that PerSono Suite...
... will pop up stating that "PerSonoSuite.exe wants to use Skype". You must select "Allow this program to use Skype" and click OK. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC. PerSono Suite.exe 3 The "Manage API Access Control" screen will see ...notify you of the PC tray bar when PerSono Suite software is running. 2 If Skype is running on the list with the publisher "Plantronics, Inc." Plantronics Savi User Guide 20 To allow Skype to be taken to the "Manage API Access Control" screen. 4 To confirm that PerSono Suite...
User Guide
Page 21
.../treble mix 7 settings of bass/treble mix Default Off Desk phone On High On Off Off Off Narrowband Narrowband Middle setting Middle setting Plantronics Savi User Guide 21 NOTE Some parameters may appear as described in the Settings column below. desk phone Ring tone volume - PC Settings... phone Ring tone - desk phone Tone Control - Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device. PC Ring tone volume - The Savi Office System is shipped with the default settings and can be changed as grayed out. desk phone ...
.../treble mix 7 settings of bass/treble mix Default Off Desk phone On High On Off Off Off Narrowband Narrowband Middle setting Middle setting Plantronics Savi User Guide 21 NOTE Some parameters may appear as described in the Settings column below. desk phone Ring tone volume - PC Settings... phone Ring tone - desk phone Tone Control - Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device. PC Ring tone volume - The Savi Office System is shipped with the default settings and can be changed as grayed out. desk phone ...