Software Guide
Page 4
... Voice Mail 63 Second Call Caller ID (Extension Level Call Waiting Caller ID 63 Third Party Caller ID Check 64 Caller ID Display Separator 64 Caller ID to Single Line Telephones 64 Caller ID Logging 68 Types of Calls that are Logged 69 Caller ID and Answering Machines 69 Central Office Calls, Answering 74 Answering Priority 74 Overflow 74 Single Ring Option for Single Line Sets 74 User Programmable Feature 77 Central Office Calls, Placing 78 Dial Buffering 78 Store and Forward 78 Access Code Options 81 Setting Up Store and Forward 82 Check Key...
... Voice Mail 63 Second Call Caller ID (Extension Level Call Waiting Caller ID 63 Third Party Caller ID Check 64 Caller ID Display Separator 64 Caller ID to Single Line Telephones 64 Caller ID Logging 68 Types of Calls that are Logged 69 Caller ID and Answering Machines 69 Central Office Calls, Answering 74 Answering Priority 74 Overflow 74 Single Ring Option for Single Line Sets 74 User Programmable Feature 77 Central Office Calls, Placing 78 Dial Buffering 78 Store and Forward 78 Access Code Options 81 Setting Up Store and Forward 82 Check Key...
Software Guide
Page 11
... Voice Mail 515 Local (On-site) Logon 515 Remote Log On 515 Mailbox Name 518 Mailbox Options Menu 520 Mailbox Security Code Delete 522 Main Menu 523 Make Call 525 Master Mailbox 527 Message Count Display 528 Message Delete 530 Message Forward 531 Message Length 533 Message Listen Mode 534 Message Notification 535 How Message Notification Works to Normal Telephone Numbers 535 How Message Notification Works to Digital Pager Numbers 535 Message On Hold 541 Message Playback Direction 543 Message Record 544 Message Reply 545 Message Retention 547 Message Retention Guard Time...
... Voice Mail 515 Local (On-site) Logon 515 Remote Log On 515 Mailbox Name 518 Mailbox Options Menu 520 Mailbox Security Code Delete 522 Main Menu 523 Make Call 525 Master Mailbox 527 Message Count Display 528 Message Delete 530 Message Forward 531 Message Length 533 Message Listen Mode 534 Message Notification 535 How Message Notification Works to Normal Telephone Numbers 535 How Message Notification Works to Digital Pager Numbers 535 Message On Hold 541 Message Playback Direction 543 Message Record 544 Message Reply 545 Message Retention 547 Message Retention Guard Time...
Software Guide
Page 15
...: FSK Message Waiting Lamp for Single Line Set 636 1403-06: Loop Disconnect for Single Line Set 636 1404-Caller ID 638 1404-01: Caller ID Display 638 1404-02: Second Call Caller ID 638 1404-03: Third Party Caller ID 638 1404-04: Caller ID Display Separator 639 1404-05: Outgoing ANI Privacy 639 1404-06: Caller ID Alert Lamp 639 1405-Distinctive Ringing 641 1405-01: Ring Type Configuration 641...
...: FSK Message Waiting Lamp for Single Line Set 636 1403-06: Loop Disconnect for Single Line Set 636 1404-Caller ID 638 1404-01: Caller ID Display 638 1404-02: Second Call Caller ID 638 1404-03: Third Party Caller ID 638 1404-04: Caller ID Display Separator 639 1404-05: Outgoing ANI Privacy 639 1404-06: Caller ID Alert Lamp 639 1405-Distinctive Ringing 641 1405-01: Ring Type Configuration 641...
Software Guide
Page 32
... a line key and dialing the outside number. -See Central Office Calls, Placing (page 78). • Pressing INTERCOM, dialing 9, then dialing the outside lines. • See Initial Startup Programming on the next page if you want to change this assignment. 2. All extensions have full incoming and outgoing access to all outside number. -See Line Group Routing (page 223). • Line Dial-Up and Direct Line Access are enabled. • To disable a mailbox, see 2141-01: Station Mailbox Type (page 766). 3. Default Feature Setup Default Feature Setup Default Features Default Features...
... a line key and dialing the outside number. -See Central Office Calls, Placing (page 78). • Pressing INTERCOM, dialing 9, then dialing the outside lines. • See Initial Startup Programming on the next page if you want to change this assignment. 2. All extensions have full incoming and outgoing access to all outside number. -See Line Group Routing (page 223). • Line Dial-Up and Direct Line Access are enabled. • To disable a mailbox, see 2141-01: Station Mailbox Type (page 766). 3. Default Feature Setup Default Feature Setup Default Features Default Features...
Software Guide
Page 36
...Orbit INTERCOM + ** + Extension (e.g., 301) Using Personal Park to Park or retrieve a call to a co-worker's V-MAIL mailbox from your single line telephone INTERCOM + *37 + 2 (all calls) or 8 Setting up Personal Answering (outside calls) Machine Emulation INTERCOM + *30 Canceling Personal Answering Machine Emulation 9 Initiating a Voice Over to service INTERCOM + *38 + Message (00-16) Enabling a Selectable Display Mes+ Hold + Add additional digits + Hold sage INTERCOM + # + System bin (201- Charts DSX Dial Codes by Feature (Page 2 of 2) For this feature Dial this code When...
...Orbit INTERCOM + ** + Extension (e.g., 301) Using Personal Park to Park or retrieve a call to a co-worker's V-MAIL mailbox from your single line telephone INTERCOM + *37 + 2 (all calls) or 8 Setting up Personal Answering (outside calls) Machine Emulation INTERCOM + *30 Canceling Personal Answering Machine Emulation 9 Initiating a Voice Over to service INTERCOM + *38 + Message (00-16) Enabling a Selectable Display Mes+ Hold + Add additional digits + Hold sage INTERCOM + # + System bin (201- Charts DSX Dial Codes by Feature (Page 2 of 2) For this feature Dial this code When...
Software Guide
Page 41
... keys Feature keys Telephone Illustrations CHECK Thu June 8 Pat Smith Menu Directory V-Mail 00 Calls 00 Pa g e CLEAR 11:52 AM x301 Ring/Message Lamp Alpanumeric Display SP Dial 1 SP Dial 2 Soft keys Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Line 7 Line 8 Line 9 Line 10 Line 11 Line 12 ABC DEF GHI JKL MNO PQRS TUV WXYZ VOLUME TRANSFER INTERCOM FLASH V-MAIL REDIAL DND MUTE CONF SPEAKER HOLD In DSX-40: Keys 1-8 are line keys. In DSX-80/160: Keys 1-12 are line keys. Microphone Fixed Function keys DSX Software Manual 34-Button Super Display Telephone Introduction...
... keys Feature keys Telephone Illustrations CHECK Thu June 8 Pat Smith Menu Directory V-Mail 00 Calls 00 Pa g e CLEAR 11:52 AM x301 Ring/Message Lamp Alpanumeric Display SP Dial 1 SP Dial 2 Soft keys Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Line 7 Line 8 Line 9 Line 10 Line 11 Line 12 ABC DEF GHI JKL MNO PQRS TUV WXYZ VOLUME TRANSFER INTERCOM FLASH V-MAIL REDIAL DND MUTE CONF SPEAKER HOLD In DSX-40: Keys 1-8 are line keys. In DSX-80/160: Keys 1-12 are line keys. Microphone Fixed Function keys DSX Software Manual 34-Button Super Display Telephone Introduction...
Software Guide
Page 52
...calls are answered. Conditions • None Default Setting • No operators assigned by default. Other Related Features Features Attendant Position (page 24) Assign system attendants. IntraMail Features None 22 ◆ Features DSX Software Manual Operator Call Key The last Feature Key on 34-button) is permanently assigned as an Operator Call key. You cannot change this key. Voice Mail (page 372) • Automated Attendant Screened (STRF) Transfers flash the Operator Call key and the Ring Indicator lamp. The callers hear ringback while they are queued. not busy tone...
...calls are answered. Conditions • None Default Setting • No operators assigned by default. Other Related Features Features Attendant Position (page 24) Assign system attendants. IntraMail Features None 22 ◆ Features DSX Software Manual Operator Call Key The last Feature Key on 34-button) is permanently assigned as an Operator Call key. You cannot change this key. Voice Mail (page 372) • Automated Attendant Screened (STRF) Transfers flash the Operator Call key and the Ring Indicator lamp. The callers hear ringback while they are queued. not busy tone...
Software Guide
Page 59
.... 2. DSX Software Manual Features ◆ 29 Auto Redial cancels when you dialed. You see: WAITING (30 SEC) AUTO REDIAL 1 OF 15 The display shows the interval between Auto Redial callout attempts correctly set? 1. If no , change 1602-07: Repeat Redial Busy Timer (page 673) to 15 times. If a Caller ID call by lifting the handset or pressing SPEAKER. • Press SPEAKER to quickly redial the last outside call. • Receive an Intercom voice announcement or answer an Intercom call rings while Auto Redial is enabled, your telephone...
.... 2. DSX Software Manual Features ◆ 29 Auto Redial cancels when you dialed. You see: WAITING (30 SEC) AUTO REDIAL 1 OF 15 The display shows the interval between Auto Redial callout attempts correctly set? 1. If no , change 1602-07: Repeat Redial Busy Timer (page 673) to 15 times. If a Caller ID call by lifting the handset or pressing SPEAKER. • Press SPEAKER to quickly redial the last outside call. • Receive an Intercom voice announcement or answer an Intercom call rings while Auto Redial is enabled, your telephone...
Software Guide
Page 86
... the new user. Manually Timing Your Outside Call To manually time your Intercom or outside call: In these instructions: [Super Display Soft Key] [Keyset Soft Key] To time your outside call from Hold. a. [Timer] [Time] Press the Call Timer soft key. Station Message Detail Recording (page 328) The SMDR report also keeps track of the following. Hold (page 202) A user's Call Timer starts when they place the call on a call. Press the Manual or Automatic Call Timer key. • The Automatic Call Timer key lights red while the system times the call . Central...
... the new user. Manually Timing Your Outside Call To manually time your Intercom or outside call: In these instructions: [Super Display Soft Key] [Keyset Soft Key] To time your outside call from Hold. a. [Timer] [Time] Press the Call Timer soft key. Station Message Detail Recording (page 328) The SMDR report also keeps track of the following. Hold (page 202) A user's Call Timer starts when they place the call on a call. Press the Manual or Automatic Call Timer key. • The Automatic Call Timer key lights red while the system times the call . Central...
Software Guide
Page 90
... an extension user know that a call will hear a voice prompt first. 2. Do Not Disturb (page 143) An extension cannot Camp-On to a busy co-worker that is waiting to a Callback. 3. Volume, Brightness, and Contrast Controls (page 388) The extension user cannot adjust the volume of incoming Camp-On tone. In these instructions: [Super Display Soft Key] [Keyset Soft Key] 60 ◆ Features DSX Software Manual Key Ring (page 214) A Key Ring call is also in Do Not Disturb. Dial 2 but...
... an extension user know that a call will hear a voice prompt first. 2. Do Not Disturb (page 143) An extension cannot Camp-On to a busy co-worker that is waiting to a Callback. 3. Volume, Brightness, and Contrast Controls (page 388) The extension user cannot adjust the volume of incoming Camp-On tone. In these instructions: [Super Display Soft Key] [Keyset Soft Key] 60 ◆ Features DSX Software Manual Key Ring (page 214) A Key Ring call is also in Do Not Disturb. Dial 2 but...
Software Guide
Page 93
... Called Number Delivery (CND) service, when available. The DN for incoming calls. Second Call Caller ID (Extension Level Call Waiting Caller ID) While a display keyset user is an internal system feature and does not use the telco's Call Waiting Caller ID. With Single Message Data Format, the telco sends only the caller's phone number (DN). Caller ID on the SMDR Report Caller ID data prints on a call, the system can show an incoming caller's telephone number (called Directory Number or DN) and optional name as Make Call with...
... Called Number Delivery (CND) service, when available. The DN for incoming calls. Second Call Caller ID (Extension Level Call Waiting Caller ID) While a display keyset user is an internal system feature and does not use the telco's Call Waiting Caller ID. With Single Message Data Format, the telco sends only the caller's phone number (DN). Caller ID on the SMDR Report Caller ID data prints on a call, the system can show an incoming caller's telephone number (called Directory Number or DN) and optional name as Make Call with...
Software Guide
Page 143
... Mailbox. Extension Hunting (page 154) DILs to a UCD Group master number ring the UCD Group directly. Names for Extensions and Lines (page 249) Programming names for the line. IntraMail Features Voice Mail Overflow (page 590) An unanswered DIL to normally receive Camp-On tones). Night Service / Night Ring (page 252) The extension to which the DIL is programmed to the Ring Group master number can place calls on DILs, just like other lines (depending on programming). Voice Mail (page...
... Mailbox. Extension Hunting (page 154) DILs to a UCD Group master number ring the UCD Group directly. Names for Extensions and Lines (page 249) Programming names for the line. IntraMail Features Voice Mail Overflow (page 590) An unanswered DIL to normally receive Camp-On tones). Night Service / Night Ring (page 252) The extension to which the DIL is programmed to the Ring Group master number can place calls on DILs, just like other lines (depending on programming). Voice Mail (page...
Software Guide
Page 148
... idle extension user hears Intercom dial tone whenever they lift the handset or press SPEAKER. If no , in 2123-[01-24]: DSS/BLF Key Assignments (page 760) program the extension's DSS assignments. 2. Voice Over (page 385) An extension can Voice Over after using Direct Station Selection to Transfer a call instead of dialing a co-worker's extension number. IntraMail Features None 118 ◆ Features DSX Software Manual Should the extension have DSS capability on their Feature Keys? 1. Since each extension's Busy Lamp Field is ringing the phone, Ringing Line...
... idle extension user hears Intercom dial tone whenever they lift the handset or press SPEAKER. If no , in 2123-[01-24]: DSS/BLF Key Assignments (page 760) program the extension's DSS assignments. 2. Voice Over (page 385) An extension can Voice Over after using Direct Station Selection to Transfer a call instead of dialing a co-worker's extension number. IntraMail Features None 118 ◆ Features DSX Software Manual Should the extension have DSS capability on their Feature Keys? 1. Since each extension's Busy Lamp Field is ringing the phone, Ringing Line...
Software Guide
Page 193
... transferred calls, a caller transferred to voice mail, it from the UCD Group. By default, the systems uses codes beginning with 0 for operator access and 9 for the Line No Answer time. The call then rings the extension that put it on Hold for line/line group access. However, calls directed to a UCD Group will follow Call Forwarding at the extension. Do Not Disturb (page 143) Placing an agent in the extension number range. Intercom (page 211) Voice-announced Intercom calls do not activate hunting. Directory Dialing (page 131) Intercom Directory Dialing...
... transferred calls, a caller transferred to voice mail, it from the UCD Group. By default, the systems uses codes beginning with 0 for operator access and 9 for the Line No Answer time. The call then rings the extension that put it on Hold for line/line group access. However, calls directed to a UCD Group will follow Call Forwarding at the extension. Do Not Disturb (page 143) Placing an agent in the extension number range. Intercom (page 211) Voice-announced Intercom calls do not activate hunting. Directory Dialing (page 131) Intercom Directory Dialing...
Software Guide
Page 201
... Covered extension is ringing. DSX Software Manual Features ◆ 171 Slow Flash (red Line is busy. Use this option to change the Hotline assignments on a loop key call . Use this option to assign a Feature Key as an immediately ringing Call Coverage Key. 06 + nnn (extension number) • Press key to call covered extension or pick up ringing call . Busy Lamp Field (BLF) Off Line is busy or ringing. On Partner extension is idle or not installed. Wink On (green Orbit is in DND for Intercom calls...
... Covered extension is ringing. DSX Software Manual Features ◆ 171 Slow Flash (red Line is busy. Use this option to change the Hotline assignments on a loop key call . Use this option to assign a Feature Key as an immediately ringing Call Coverage Key. 06 + nnn (extension number) • Press key to call covered extension or pick up ringing call . Busy Lamp Field (BLF) Off Line is busy or ringing. On Partner extension is idle or not installed. Wink On (green Orbit is in DND for Intercom calls...
Software Guide
Page 222
...; Features DSX Software Manual Transfer (page 358) An extension user can Transfer a call divert to a Ring Group master number as required. 2. If yes, leave 1601-01: Line No Answer Timer (page 669) at it was transferred. When a call continues to Key Ring after the proper interval? 1. Directory Dialing (page 131) Intercom Directory dialing will not ring for Ring Group master numbers. Do not include the operator in the Ring Group are busy, the call comes in on the line, all extensions in a Ring Group. Call Waiting / Camp...
...; Features DSX Software Manual Transfer (page 358) An extension user can Transfer a call divert to a Ring Group master number as required. 2. If yes, leave 1601-01: Line No Answer Timer (page 669) at it was transferred. When a call continues to Key Ring after the proper interval? 1. Directory Dialing (page 131) Intercom Directory dialing will not ring for Ring Group master numbers. Do not include the operator in the Ring Group are busy, the call comes in on the line, all extensions in a Ring Group. Call Waiting / Camp...
Software Guide
Page 402
... Service. There is unanswered, busy, or in the mailbox. Automated Attendant automatically answers the system's incoming calls. Leaving a Message Voice mail lets a keyset extension user easily leave a message at an extension that wants to record a conversation with the following features: Call Forwarding to Voice Mail An extension user can occur for all parties to a telephone conversation, such as using Transfer to the documentation provided with a different mailbox. Caution The use of missed calls, inaccurate written messages and telephone tag, freeing...
... Service. There is unanswered, busy, or in the mailbox. Automated Attendant automatically answers the system's incoming calls. Leaving a Message Voice mail lets a keyset extension user easily leave a message at an extension that wants to record a conversation with the following features: Call Forwarding to Voice Mail An extension user can occur for all parties to a telephone conversation, such as using Transfer to the documentation provided with a different mailbox. Caution The use of missed calls, inaccurate written messages and telephone tag, freeing...
Software Guide
Page 610
...; N/A Programming See Time and Date (page 349). Time and Date Stamp (page 581) An extension can listen to a message and dial TI to hear the time the message was left. Operation Hearing the Current Time and Date [Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. The Time and Date is used on the Time and Date options. Since time and date is retained if the telephone system power should fail or the system resets. Other Related Features Features None IntraMail Features Auto Time...
...; N/A Programming See Time and Date (page 349). Time and Date Stamp (page 581) An extension can listen to a message and dial TI to hear the time the message was left. Operation Hearing the Current Time and Date [Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. The Time and Date is used on the Time and Date options. Since time and date is retained if the telephone system power should fail or the system resets. Other Related Features Features None IntraMail Features Auto Time...
Software Guide
Page 671
... user customizes their Extension Override settings, disabling this program to customize the distinctive ringing for Day Ring, Night Ring, and Delay Ring outside calls on line keys by pressing the ASSIGN (ASGN) soft key. Features • Distinctive Ringing (page 135) IntraMail Features • None Options • No (0) - Disabled • Yes (1) - System 1001-1702 14xx-COS (Class of Service) 140x-Station 1405-Distinctive Ringing 1405-Distinctive Ringing Description Use this option will cancel the user's custom settings. Options 1405-01: Ring Type...
... user customizes their Extension Override settings, disabling this program to customize the distinctive ringing for Day Ring, Night Ring, and Delay Ring outside calls on line keys by pressing the ASSIGN (ASGN) soft key. Features • Distinctive Ringing (page 135) IntraMail Features • None Options • No (0) - Disabled • Yes (1) - System 1001-1702 14xx-COS (Class of Service) 140x-Station 1405-Distinctive Ringing 1405-Distinctive Ringing Description Use this option will cancel the user's custom settings. Options 1405-01: Ring Type...
Software Guide
Page 697
... Account Code. If disabled, the extension user can easily read the telephone display as part of the stored number and display in Speed Dial bins. Disabled • Yes (1) - Enabled Default • No (0) - Disabled • Yes (1) - This option is disabled by pressing the Account Code soft key or a uniquely programmed Account Code Programmable Function Key. System 1001-1702 155x1-ASectcuopunt Codes Description Use this program to customize system-wide Account Code options. 15xx-Options 155x-Account Codes 1551-Setup...
... Account Code. If disabled, the extension user can easily read the telephone display as part of the stored number and display in Speed Dial bins. Disabled • Yes (1) - Enabled Default • No (0) - Disabled • Yes (1) - This option is disabled by pressing the Account Code soft key or a uniquely programmed Account Code Programmable Function Key. System 1001-1702 155x1-ASectcuopunt Codes Description Use this program to customize system-wide Account Code options. 15xx-Options 155x-Account Codes 1551-Setup...