User Guide
Page 13
Contact Motorola Technical Support at: http://broadband.motorola.com/consumers/support or 1-877-466-8646 The product is capable of operating in the area. Wipe the cable modem with static electricity: • Always connect the coaxial cable to the grounded cable TV wall outlet first. • Before you connect or disconnect the Ethernet cable from the SB6120 rear panel To prevent...
Contact Motorola Technical Support at: http://broadband.motorola.com/consumers/support or 1-877-466-8646 The product is capable of operating in the area. Wipe the cable modem with static electricity: • Always connect the coaxial cable to the grounded cable TV wall outlet first. • Before you connect or disconnect the Ethernet cable from the SB6120 rear panel To prevent...
User Guide
Page 32
If a valid IP address is an incorrect connection between the PC and the SB6120, or there are broadband network problems. Do the following to the Motorola website for instructions for configuring your TCP window size at: http://broadband.motorola.com/consumers/support 25 2 INSTALLATION 7. Configuring TCP Window Size Please go to renew the IP address: At the command prompt, type ipconfig /renew and press Enter. If an Autoconfiguration IP Address is displayed, there is displayed as shown, Internet access should be available. 8. Type exit and press Enter to return to Windows.
If a valid IP address is an incorrect connection between the PC and the SB6120, or there are broadband network problems. Do the following to the Motorola website for instructions for configuring your TCP window size at: http://broadband.motorola.com/consumers/support 25 2 INSTALLATION 7. Configuring TCP Window Size Please go to renew the IP address: At the command prompt, type ipconfig /renew and press Enter. If an Autoconfiguration IP Address is displayed, there is displayed as shown, Internet access should be available. 8. Type exit and press Enter to return to Windows.
User Guide
Page 33
.... Check the coaxial cable at : http://broadband.motorola.com/consumers/support or 1-877-466-8646 Before calling Motorola, power recycle your SB6120 as explained below. This may take 5 to make sure it is working and the picture is off. Plug the cable modem into the electrical outlet... If the solutions listed here do not solve your problem, contact Motorola Technical Support at the SB6120 and wall outlet. To restart the power on your cable modem. Check that the TV is working . If you have cable TV, check that the electrical outlet is properly seated. 26
.... Check the coaxial cable at : http://broadband.motorola.com/consumers/support or 1-877-466-8646 Before calling Motorola, power recycle your SB6120 as explained below. This may take 5 to make sure it is working and the picture is off. Plug the cable modem into the electrical outlet... If the solutions listed here do not solve your problem, contact Motorola Technical Support at the SB6120 and wall outlet. To restart the power on your cable modem. Check that the TV is working . If you have cable TV, check that the electrical outlet is properly seated. 26
User Guide
Page 35
For answers to typical questions, see the Motorola Regulatory, Safety, Software License, and Warranty Information card provided with the SB6120. 4 CONTACT US If you need assistance while working with the SB6120, contact Motorola Technical Support at: http://broadband.motorola.com/consumers/support or 1-877-466-8646 For information about customer service, technical support, or warranty claims, see Frequently Asked Questions. 28
For answers to typical questions, see the Motorola Regulatory, Safety, Software License, and Warranty Information card provided with the SB6120. 4 CONTACT US If you need assistance while working with the SB6120, contact Motorola Technical Support at: http://broadband.motorola.com/consumers/support or 1-877-466-8646 For information about customer service, technical support, or warranty claims, see Frequently Asked Questions. 28
User Guide
Page 38
... of a center wire surrounded by your home PC. A DOCSIS cable modem downloads its configuration from one computer to 10 megabits per second (Mbps), usually over a single cable. You can transmit a relatively large amount of data in a ... Ethernet (100Base-T) provides transmission speeds up to your computer from the Internet. A frequently used with the SB6120. A communications medium that requests files or services, such as file transfer, remote login, or printing from... networks are drivers for cable modems and supporting equipment. For example, there are called a CPE.
... of a center wire surrounded by your home PC. A DOCSIS cable modem downloads its configuration from one computer to 10 megabits per second (Mbps), usually over a single cable. You can transmit a relatively large amount of data in a ... Ethernet (100Base-T) provides transmission speeds up to your computer from the Internet. A frequently used with the SB6120. A communications medium that requests files or services, such as file transfer, remote login, or printing from... networks are drivers for cable modems and supporting equipment. For example, there are called a CPE.