User Manual
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.... PC/Activity is solid when a CPE is faulty. Connected Single Channel) (Link - 10Base-T or 100Base-T Ethernet) - On (Receive and Send - High-speed Gigabit Ethernet) - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). D Downstream and upstream acquired. E Ready. H Performing firmware upgrade. Flashing If LED remains off . C Scanning upstream frequencies. Off - F Powered...
.... PC/Activity is solid when a CPE is faulty. Connected Single Channel) (Link - 10Base-T or 100Base-T Ethernet) - On (Receive and Send - High-speed Gigabit Ethernet) - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). D Downstream and upstream acquired. E Ready. H Performing firmware upgrade. Flashing If LED remains off . C Scanning upstream frequencies. Off - F Powered...
User Manual
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... No Complete registration with CMTS Initialization Complete (Note E) Motorola, the stylized M Logo, and SURFboard are the property of Cable Television Laboratories, Inc. DOCSIS is a registered trademark of their respective owners. © Motorola Inc. 2009. Yes RF link established. Modem issues a DHCP broadcast. (Note D) Yes Using TFTP... product or service names are registered in the US Patent & Trademark Office. Modem POST (Note A) CM assigned IP address POST Passed Yes Hardware failure, No replace modem or power supply Yes Establish Time of Day using server IP provided by DHCP...
... No Complete registration with CMTS Initialization Complete (Note E) Motorola, the stylized M Logo, and SURFboard are the property of Cable Television Laboratories, Inc. DOCSIS is a registered trademark of their respective owners. © Motorola Inc. 2009. Yes RF link established. Modem issues a DHCP broadcast. (Note D) Yes Using TFTP... product or service names are registered in the US Patent & Trademark Office. Modem POST (Note A) CM assigned IP address POST Passed Yes Hardware failure, No replace modem or power supply Yes Establish Time of Day using server IP provided by DHCP...
User Guide
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... and keep the device free from the device. • Place this device is recommended that included the use only the provided power and interface cables and install them . The device must be walked on the device. • This device was qualified under test conditions that all devices connected ...to the modem also be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all warning and ...
... and keep the device free from the device. • Place this device is recommended that included the use only the provided power and interface cables and install them . The device must be walked on the device. • This device was qualified under test conditions that all devices connected ...to the modem also be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all warning and ...
User Guide
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Do not perform any interference received, including interference that the Coaxial cable shield shall be connected to the grounding system of the building, as close to correct the interference by Motorola for help. This equipment generates uses and can be used in a ... harmful interference, and (2) This device must accept any servicing other than that the SB6120 SURFboard® DOCSIS® 3.0 Cable Modem complies with the instructions, may cause undesired operation. FCC DECLARATION OF CONFORMITY Motorola Inc, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that...
Do not perform any interference received, including interference that the Coaxial cable shield shall be connected to the grounding system of the building, as close to correct the interference by Motorola for help. This equipment generates uses and can be used in a ... harmful interference, and (2) This device must accept any servicing other than that the SB6120 SURFboard® DOCSIS® 3.0 Cable Modem complies with the instructions, may cause undesired operation. FCC DECLARATION OF CONFORMITY Motorola Inc, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that...
User Guide
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...EC Restriction of the Use of the product with your region. iii INTERNATIONAL DECLARATION OF CONFORMITY We, Motorola, Inc. 101 Tournament Drive Horsham, PA, U.S.A. Declare under our sole responsibility that the SB6120 SURFboard DOCSIS 3.0 Cable Modem series To which the declaration relates is in Electrical Equipment (RoHS) Directive 2002/95/EC CARING ...up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for instructions on a Motorola product, do not dispose of this symbol on recycling.
...EC Restriction of the Use of the product with your region. iii INTERNATIONAL DECLARATION OF CONFORMITY We, Motorola, Inc. 101 Tournament Drive Horsham, PA, U.S.A. Declare under our sole responsibility that the SB6120 SURFboard DOCSIS 3.0 Cable Modem series To which the declaration relates is in Electrical Equipment (RoHS) Directive 2002/95/EC CARING ...up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for instructions on a Motorola product, do not dispose of this symbol on recycling.
User Guide
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SOFTWARE LICENSE SB6120 SURFboard DOCSIS 3.0 Cable Modem Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING, OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS ...Home and Networks Mobility Business ("Motorola") 101 Tournament Drive, Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). UPON ACCEPTANCE, THIS...
SOFTWARE LICENSE SB6120 SURFboard DOCSIS 3.0 Cable Modem Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING, OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS ...Home and Networks Mobility Business ("Motorola") 101 Tournament Drive, Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). UPON ACCEPTANCE, THIS...
User Guide
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... answers to the Ethernet port on the Front Panel and Rear Panel. 2 Installation - provides contact information. 5 Frequently Asked Questions - introduces your SB6120 cable modem, informs you have a new Motorola SB6120 SURFboard® DOCSIS® 3.0 Cable Modem! It provides high-speed access to fix common problems. 4 Contact Us - provides suggestions to the Internet and other online services. Unlike a dial...
... answers to the Ethernet port on the Front Panel and Rear Panel. 2 Installation - provides contact information. 5 Frequently Asked Questions - introduces your SB6120 cable modem, informs you have a new Motorola SB6120 SURFboard® DOCSIS® 3.0 Cable Modem! It provides high-speed access to fix common problems. 4 Contact Us - provides suggestions to the Internet and other online services. Unlike a dial...
User Guide
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1 OVERVIEW Front Panel The SB6120 front panel lights provide information about power, communications, and errors. Key Light 1 Off Power is disconnected Flashing This light never flashes On Green: Power is ..., SEND, and ONLINE lights are ON. The LINK light flashes when the cable modem is connected via the Ethernet port Ethernet (10Base-T) or Fast detected Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection from SB6120 to Transmitting or receiving Amber: A device, computer the SB6120 data on Ethernet port or hub, is transferring data. 2
1 OVERVIEW Front Panel The SB6120 front panel lights provide information about power, communications, and errors. Key Light 1 Off Power is disconnected Flashing This light never flashes On Green: Power is ..., SEND, and ONLINE lights are ON. The LINK light flashes when the cable modem is connected via the Ethernet port Ethernet (10Base-T) or Fast detected Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection from SB6120 to Transmitting or receiving Amber: A device, computer the SB6120 data on Ethernet port or hub, is transferring data. 2
User Guide
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Rear Panel The rear panel contains cabling connectors and the power receptacle. LINK light is blue for the modem 3 1 OVERVIEW Optional LED operation available in some locations: RECEIVE and SEND lights are blue when the downstream and upstream channels are connected with an RJ-45 connector 2 CABLE Connection to the coaxial cable (coax) outlet 3 +12VDC Connection to power for high-speed Ethernet connection (Gigabit) from the SB6120 to Ethernet equipped computers using a cable terminated with bonded channels. Key Item Description 1 ETHERNET Connection to your computer.
Rear Panel The rear panel contains cabling connectors and the power receptacle. LINK light is blue for the modem 3 1 OVERVIEW Optional LED operation available in some locations: RECEIVE and SEND lights are blue when the downstream and upstream channels are connected with an RJ-45 connector 2 CABLE Connection to the coaxial cable (coax) outlet 3 +12VDC Connection to power for high-speed Ethernet connection (Gigabit) from the SB6120 to Ethernet equipped computers using a cable terminated with bonded channels. Key Item Description 1 ETHERNET Connection to your computer.
User Guide
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To receive data service, you will need to provide the MAC address marked HFC MAC ID to identify the cable modem on the bottom of the SB6120 contains the Media Access Control (MAC) address, a unique, 48-bit value permanently saved in ROM at the factory to your Internet Service Provider. 4 1 OVERVIEW Bottom Label on the SB6120 The label on the network.
To receive data service, you will need to provide the MAC address marked HFC MAC ID to identify the cable modem on the bottom of the SB6120 contains the Media Access Control (MAC) address, a unique, 48-bit value permanently saved in ROM at the factory to your Internet Service Provider. 4 1 OVERVIEW Bottom Label on the SB6120 The label on the network.
User Guide
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... may need a 75-ohm coaxial cable with your SB6120 SURFboard DOCSIS 3.0 Cable Modem. If a TV is connected to the cable outlet, you received the following topics provide information about installing the SB6120 hardware: • Before You Begin • Precautions • Signing Up for Service • Computer System Requirements • Cabling and Startup for the SB6120 • Wall Mounting Your...
... may need a 75-ohm coaxial cable with your SB6120 SURFboard DOCSIS 3.0 Cable Modem. If a TV is connected to the cable outlet, you received the following topics provide information about installing the SB6120 hardware: • Before You Begin • Precautions • Signing Up for Service • Computer System Requirements • Cabling and Startup for the SB6120 • Wall Mounting Your...
User Guide
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... spray cleaners directly on the cable modem to the grounded cable TV wall outlet first. • Before you connect or disconnect the Ethernet cable from the SB6120 rear panel To prevent overheating the SB6120, do not block the ventilation holes on the sides of the unit. Contact Motorola Technical Support at: http://broadband.motorola.com/consumers/support or...
... spray cleaners directly on the cable modem to the grounded cable TV wall outlet first. • Before you connect or disconnect the Ethernet cable from the SB6120 rear panel To prevent overheating the SB6120, do not block the ventilation holes on the sides of the unit. Contact Motorola Technical Support at: http://broadband.motorola.com/consumers/support or...
User Guide
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...equipped with any special system requirements? • When can use e-mail? The SB6120 works with an Ethernet, Fast Ethernet, or Gigabit Ethernet card. Computer System Requirements Your SB6120 SURFboard DOCSIS 3.0 Cable Modem is not installed, follow the installation instructions provided with Windows® 2000, ...with your Ethernet card. You must meet the following questions: • Do you have the latest version of the cable modem. Additional Requirements Your computer must have any standard data service offered by your Internet Service Provider. 2 INSTALLATION Signing Up...
...equipped with any special system requirements? • When can use e-mail? The SB6120 works with an Ethernet, Fast Ethernet, or Gigabit Ethernet card. Computer System Requirements Your SB6120 SURFboard DOCSIS 3.0 Cable Modem is not installed, follow the installation instructions provided with Windows® 2000, ...with your Ethernet card. You must meet the following questions: • Do you have the latest version of the cable modem. Additional Requirements Your computer must have any standard data service offered by your Internet Service Provider. 2 INSTALLATION Signing Up...
User Guide
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.... 5. Perform the procedures for the SB6120. You may wall-mount your SB6120 by following pages. 7. Check that the lights on the front panel cycle through this sequence: POWER Turns on the cable modem. Connect the other end of the coaxial cable to avoid damaging them. 3. 2 ...cable to the cable modem and your computer is on and the cable modem is connected to the CABLE connector on when AC power is unplugged. 1. Plug the power cord into the +12VDC connector on the following the steps on the cable modem and the electrical outlet. 4. Cabling and Startup for the SB6120...
.... 5. Perform the procedures for the SB6120. You may wall-mount your SB6120 by following pages. 7. Check that the lights on the front panel cycle through this sequence: POWER Turns on the cable modem. Connect the other end of the coaxial cable to avoid damaging them. 3. 2 ...cable to the cable modem and your computer is on and the cable modem is connected to the CABLE connector on when AC power is unplugged. 1. Plug the power cord into the +12VDC connector on the following the steps on the cable modem and the electrical outlet. 4. Cabling and Startup for the SB6120...
User Guide
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... the +12VDC connector on the back of the screw head. 9. Be sure you print it stops against the top of the keyhole opening. Route the cables so that they are aligned above the mounting screws. 10. 2 INSTALLATION 6.0 mm (.24 inches) maximum 9.0 mm (.35 inches) maximum 2.5 mm (.10 inches). ...You can print the following page to ensure that Fit To Page is the correct size. 11 Slide the SB6120 down until it at 100% scale. Place the SB6120 so the keyholes on the cable modem and the electrical outlet. Measure the printed template with a ruler to use as a wall mounting template.
... the +12VDC connector on the back of the screw head. 9. Be sure you print it stops against the top of the keyhole opening. Route the cables so that they are aligned above the mounting screws. 10. 2 INSTALLATION 6.0 mm (.24 inches) maximum 9.0 mm (.35 inches) maximum 2.5 mm (.10 inches). ...You can print the following page to ensure that Fit To Page is the correct size. 11 Slide the SB6120 down until it at 100% scale. Place the SB6120 so the keyholes on the cable modem and the electrical outlet. Measure the printed template with a ruler to use as a wall mounting template.
User Guide
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...working and the picture is clear. Check the coaxial cable at : http://broadband.motorola.com/consumers/support or 1-877-466-8646 Before calling Motorola, power recycle your SB6120 as explained below. Check the IP address. Plug the cable modem into the electrical outlet. Problem Possible Solution Power ...light is off Check that is working . Resetting the SB6120 may take 5 to make sure it...
...working and the picture is clear. Check the coaxial cable at : http://broadband.motorola.com/consumers/support or 1-877-466-8646 Before calling Motorola, power recycle your SB6120 as explained below. Check the IP address. Plug the cable modem into the electrical outlet. Problem Possible Solution Power ...light is off Check that is working . Resetting the SB6120 may take 5 to make sure it...
User Guide
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...outgoing calls and faxes. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SB6120 cable modem is extremely fast and affordable and does not tie up to the ...Internet. 5 FREQUENTLY ASKED QUESTIONS Here are answers to questions our customers frequently ask: Q What is the new standard for ultra-broadband (DOCSIS 3.0) availability. 29 Q Can I still watch , for high-speed data distribution over 100 Mbps...
...outgoing calls and faxes. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SB6120 cable modem is extremely fast and affordable and does not tie up to the ...Internet. 5 FREQUENTLY ASKED QUESTIONS Here are answers to questions our customers frequently ask: Q What is the new standard for ultra-broadband (DOCSIS 3.0) availability. 29 Q Can I still watch , for high-speed data distribution over 100 Mbps...
User Guide
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...data speeds I still use my old 28.8 Kbps or 56 Kbps modem? A This modem has the capability to bond multiple downstream channels, which will need to you with your local cable company for your cable company for specific information. A Currently, most Internet Service Providers do not...increase the capacity to wait for traditional dial-up services. A Contact your Internet Service Provider. 30 5 FREQUENTLY ASKED QUESTIONS Q If I have a cable modem, can I expected. A Yes! Q I can send them? Your Internet Service Provider may have the same capacity. Check with your Internet Service...
...data speeds I still use my old 28.8 Kbps or 56 Kbps modem? A This modem has the capability to bond multiple downstream channels, which will need to you with your local cable company for your cable company for specific information. A Currently, most Internet Service Providers do not...increase the capacity to wait for traditional dial-up services. A Contact your Internet Service Provider. 30 5 FREQUENTLY ASKED QUESTIONS Q If I have a cable modem, can I expected. A Yes! Q I can send them? Your Internet Service Provider may have the same capacity. Check with your Internet Service...
User Guide
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...transfer, remote login, or printing from a server during start-up to 10 megabits per second (Mbps), usually over a single cable. Fast Ethernet (100Base-T) provides transmission speeds up to 1 gigabit. 31 CableLabs A research consortium that defines the interface ... are drivers for cable modems and supporting equipment. Gigabit (GigE) Ethernet provides speeds up . You can transmit a relatively large amount of braided wire. For example, there are called a CPE. A communications medium that tested equipment complies with the SB6120. 6 GLOSSARY This...
...transfer, remote login, or printing from a server during start-up to 10 megabits per second (Mbps), usually over a single cable. Fast Ethernet (100Base-T) provides transmission speeds up to 1 gigabit. 31 CableLabs A research consortium that defines the interface ... are drivers for cable modems and supporting equipment. Gigabit (GigE) Ethernet provides speeds up . You can transmit a relatively large amount of braided wire. For example, there are called a CPE. A communications medium that tested equipment complies with the SB6120. 6 GLOSSARY This...
User Guide
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... address to add new capabilities. In a cable data network, upstream describes the direction of radio frequency - Networks using the TCP/IP protocol route messages based on the destination IP address. Your Internet Service Provider assigns your Internet Service Provider. A cable or fiber optic system that divides the signal power from your SB6120 SURFboard DOCSIS 3.0 Cable Modem.
... address to add new capabilities. In a cable data network, upstream describes the direction of radio frequency - Networks using the TCP/IP protocol route messages based on the destination IP address. Your Internet Service Provider assigns your Internet Service Provider. A cable or fiber optic system that divides the signal power from your SB6120 SURFboard DOCSIS 3.0 Cable Modem.