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Copyright © 2005 by any means or used to make changes in content from Motorola, Inc. All rights reserved. Microsoft, Windows, and Windows Me are used in strict accordance with the manufacturer's instructions as the case may make improvements or changes in the product...Navigator is a trademark of this publication may be reproduced in this publication and to provide notification of their respective owners. © Motorola, Inc. 2005. SB5100 Series Cable Modem User Guide iv This device must be . • THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ...
Copyright © 2005 by any means or used to make changes in content from Motorola, Inc. All rights reserved. Microsoft, Windows, and Windows Me are used in strict accordance with the manufacturer's instructions as the case may make improvements or changes in the product...Navigator is a trademark of this publication may be reproduced in this publication and to provide notification of their respective owners. © Motorola, Inc. 2005. SB5100 Series Cable Modem User Guide iv This device must be . • THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ...
User Guide
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... Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring... TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem...
... Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring... TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem...
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Configuring TCP/IP in Windows XP 30 Verifying the IP Address ...36 Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 ...from Windows 98 Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem ...
Configuring TCP/IP in Windows XP 30 Verifying the IP Address ...36 Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 ...from Windows 98 Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem ...
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... connection with any Web browser such as Microsoft® Internet Explorer or Netscape Navigator® with your SURFboard cable modem. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. Windows® 95, UNIX, Linux, or Macintosh computers must be installed in your computer before you use an...
... connection with any Web browser such as Microsoft® Internet Explorer or Netscape Navigator® with your SURFboard cable modem. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. Windows® 95, UNIX, Linux, or Macintosh computers must be installed in your computer before you use an...
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... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To connect a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem for a single PC running Microsoft Windows, you are using the Installation Assistant application. You can use the Installation Assistant. Ethernet users can...
... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To connect a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem for a single PC running Microsoft Windows, you are using the Installation Assistant application. You can use the Installation Assistant. Ethernet users can...
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... Guide 11 Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Setting Up a USB Driver The following subsections describe setting up the USB driver, you...
... Guide 11 Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Setting Up a USB Driver The following subsections describe setting up the USB driver, you...
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is inserted in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you plug in your device" is displayed...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is inserted in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you plug in your device" is displayed...
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... driver file from the CD-ROM. For the SB5100 or SB5101, select the NetMotCM.sys file. SB5100 Series Cable Modem User Guide 13 Or For the SB5120, select the SB5120.inf file. 7 Click Next. If your computer does not locate the driver, the previous window is the only box checked. 5 Click Next. Introduction Before...
... driver file from the CD-ROM. For the SB5100 or SB5101, select the NetMotCM.sys file. SB5100 Series Cable Modem User Guide 13 Or For the SB5120, select the SB5120.inf file. 7 Click Next. If your computer does not locate the driver, the previous window is the only box checked. 5 Click Next. Introduction Before...
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... files are needed to complete the installation. If a window with the message Copying Files... SB5100 Series Cable Modem User Guide Although your Windows 98 Second Edition CD-ROM in Windows 98 Second Edition, continued 8 Select The updated driver... To install the files, insert your SURFboard cable modem model number may be different than in the images in the...
... files are needed to complete the installation. If a window with the message Copying Files... SB5100 Series Cable Modem User Guide Although your Windows 98 Second Edition CD-ROM in Windows 98 Second Edition, continued 8 Select The updated driver... To install the files, insert your SURFboard cable modem model number may be different than in the images in the...
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..., Safety, Software License, and Warranty Information card provided with "Configuring TCP/IP in Windows 98 Second Edition, continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. If you have difficulties setting up the USB...
..., Safety, Software License, and Warranty Information card provided with "Configuring TCP/IP in Windows 98 Second Edition, continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. If you have difficulties setting up the USB...
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New Hardware window is displayed. 1 Click Next. 2 Be sure "Search for a suitable driver for my device...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New Hardware window is displayed. 1 Click Next. 2 Be sure "Search for a suitable driver for my device...
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SB5100 Series Cable Modem User Guide 17 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12. Otherwise, you can skip to 11. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next.
SB5100 Series Cable Modem User Guide 17 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12. Otherwise, you can skip to 11. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next.
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..." list. SB5100 Series Cable Modem User Guide 18 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive. 9 For the SB5100 or SB5101, Click Browse. The Files Needed window is displayed. The Found New Hardware Wizard window is displayed. 11 Click... OK. or For the SB5120, be sure that the SB5120 CD-ROM is displayed. 8 For the SB5100 or SB5101, if necessary, select your CD...
..." list. SB5100 Series Cable Modem User Guide 18 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive. 9 For the SB5100 or SB5101, Click Browse. The Files Needed window is displayed. The Found New Hardware Wizard window is displayed. 11 Click... OK. or For the SB5120, be sure that the SB5120 CD-ROM is displayed. 8 For the SB5100 or SB5101, if necessary, select your CD...
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If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 47 and repeat this procedure. SB5100 Series Cable Modem User Guide 19 When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation.
If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 47 and repeat this procedure. SB5100 Series Cable Modem User Guide 19 When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation.
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...ROM drive before you plug in the USB cable. SB5100 Series Cable Modem User Guide 20 If the installation is successful, the window at bottom left is correctly inserted in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish ...to complete the installation. Windows automatically searches for the correct USB drivers and...
...ROM drive before you plug in the USB cable. SB5100 Series Cable Modem User Guide 20 If the installation is successful, the window at bottom left is correctly inserted in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish ...to complete the installation. Windows automatically searches for the correct USB drivers and...
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... driver, you can continue with "Configuring TCP/IP in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in Windows XP" on page 30. Otherwise, be different than in the images in the USB cable. If the installation is successful, the window at bottom left is selected. 2 Click Next. SB5100 Series...
... driver, you can continue with "Configuring TCP/IP in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in Windows XP" on page 30. Otherwise, be different than in the images in the USB cable. If the installation is successful, the window at bottom left is selected. 2 Click Next. SB5100 Series...
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...Glossary License Configuring TCP/IP The SURFboard cable modem contains all required software. You do not need to set up your computer is configured for TCP/IP (a protocol for communication between computers). Perform one of: • "Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me" on page 23 ...8226; "Configuring TCP/IP in Windows 2000" on page 26 • "Configuring TCP/IP in Windows XP" on page 30 • Follow the instructions in your Macintosh or UNIX user ...
...Glossary License Configuring TCP/IP The SURFboard cable modem contains all required software. You do not need to set up your computer is configured for TCP/IP (a protocol for communication between computers). Perform one of: • "Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me" on page 23 ...8226; "Configuring TCP/IP in Windows 2000" on page 26 • "Configuring TCP/IP in Windows XP" on page 30 • Follow the instructions in your Macintosh or UNIX user ...
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If TCP/IP is installed, then skip to the SURFboard cable modem. SB5100 Series Cable Modem User Guide 23 If TCP/IP is not installed for the adapter that will be different than in the images in Windows 95, Windows 98 SE, or Windows Me 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop...
If TCP/IP is installed, then skip to the SURFboard cable modem. SB5100 Series Cable Modem User Guide 23 If TCP/IP is not installed for the adapter that will be different than in the images in Windows 95, Windows 98 SE, or Windows Me 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop...
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK. SB5100 Series Cable Modem User Guide 24
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK. SB5100 Series Cable Modem User Guide 24
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SB5100 Series Cable Modem User Guide 25 If there is displayed. 12 Click the IP Address tab. 13 Click Obtain an IP address automatically. 14 Click OK to accept the TCP/IP settings. 15 Click OK to close the Network window. 16 Click OK when prompted to restart your computer and click OK again... TCP/IP window is more than one TCP/IP entry, choose the one for the Ethernet card or USB port connected to "Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me, continued 10 Click TCP/IP on page 37. When you complete TCP/IP configuration, go to the cable modem. 11 Click...
SB5100 Series Cable Modem User Guide 25 If there is displayed. 12 Click the IP Address tab. 13 Click Obtain an IP address automatically. 14 Click OK to accept the TCP/IP settings. 15 Click OK to close the Network window. 16 Click OK when prompted to restart your computer and click OK again... TCP/IP window is more than one TCP/IP entry, choose the one for the Ethernet card or USB port connected to "Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me, continued 10 Click TCP/IP on page 37. When you complete TCP/IP configuration, go to the cable modem. 11 Click...