User Guide
Page 1
... the controls on the Top and Front Panel and Rear Panel. Before You Begin Lists the items needed to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links for Service, and Computer System Requirements. Troubleshooting Provides suggestions to fix common problems. Contact Us Provides ...
... the controls on the Top and Front Panel and Rear Panel. Before You Begin Lists the items needed to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links for Service, and Computer System Requirements. Troubleshooting Provides suggestions to fix common problems. Contact Us Provides ...
User Guide
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... your browser and surf! For easiest set-up modems or ISDN, you're always on the SURFboard Cable Modem CD-ROM. Your cable modem is made by the company with an Ethernet adapter directly to 100 times faster than a dial-up modem. It lets you have a new Motorola® SURFboard® cable modem. Because many network and other online services. Introduction...
... your browser and surf! For easiest set-up modems or ISDN, you're always on the SURFboard Cable Modem CD-ROM. Your cable modem is made by the company with an Ethernet adapter directly to 100 times faster than a dial-up modem. It lets you have a new Motorola® SURFboard® cable modem. Because many network and other online services. Introduction...
User Guide
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... License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to...
... License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to...
User Guide
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..., the Installation Assistant application automatically checks your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. Computer System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with your SURFboard cable modem. The USB connection requires special USB driver software that has a USB interface. Introduction Before... or Netscape Navigator® with your Ethernet card. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp.
..., the Installation Assistant application automatically checks your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. Computer System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with your SURFboard cable modem. The USB connection requires special USB driver software that has a USB interface. Introduction Before... or Netscape Navigator® with your Ethernet card. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp.
User Guide
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... configures your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem. Installation and...computer following one of : • "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for your cable modem for Multiple Users" on page 40 2 If you can start the Installation...
... configures your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem. Installation and...computer following one of : • "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for your cable modem for Multiple Users" on page 40 2 If you can start the Installation...
User Guide
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... ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To cable outlet (step 2) To electrical outlet (step 4) +12VDC SURFboard cable modem Always connect coaxial cable to power up the first time because the SURFboard cable modem must find and lock on the cable modem and the electrical outlet. Cabling and Startup for a Single User Allow 5 to 30 minutes to the wall outlet first.
... ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To cable outlet (step 2) To electrical outlet (step 4) +12VDC SURFboard cable modem Always connect coaxial cable to power up the first time because the SURFboard cable modem must find and lock on the cable modem and the electrical outlet. Cabling and Startup for a Single User Allow 5 to 30 minutes to the wall outlet first.
User Guide
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... a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the Ethernet port on your computer. Ethernet: Connect the provided Ethernet cable to the USB port on your CD-ROM drive. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Connect the other end to the Ethernet connector on page...
... a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the Ethernet port on your computer. Ethernet: Connect the provided Ethernet cable to the USB port on your CD-ROM drive. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Connect the other end to the Ethernet connector on page...
User Guide
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... describe setting up the USB driver, you can connect through Ethernet only. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • "Setting Up a USB... in Windows 2000" on page 16 • "Setting Up a USB Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series...
... describe setting up the USB driver, you can connect through Ethernet only. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • "Setting Up a USB... in Windows 2000" on page 16 • "Setting Up a USB Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series...
User Guide
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... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is inserted in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you complete the USB connection, the...
... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is inserted in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you complete the USB connection, the...
User Guide
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... this procedure. 9 After the window at bottom left is displayed, click Next. Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, Windows system files are needed to cancel the installation and perform the ...procedure for example, "D:") and click OK. To install the files, insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. If you still cannot find the correct driver file, click...
... this procedure. 9 After the window at bottom left is displayed, click Next. Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, Windows system files are needed to cancel the installation and perform the ...procedure for example, "D:") and click OK. To install the files, insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. If you still cannot find the correct driver file, click...
User Guide
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..., continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in... Windows 95, Windows 98 SE, or Windows Me" on page 45 and repeat this procedure. SB5100 Series Cable Modem User Guide 15 The window at upper left is displayed confirming a successful installation. 10 Click Finish. When you can continue with your ...
..., continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in... Windows 95, Windows 98 SE, or Windows Me" on page 45 and repeat this procedure. SB5100 Series Cable Modem User Guide 15 The window at upper left is displayed confirming a successful installation. 10 Click Finish. When you can continue with your ...
User Guide
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Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is selected. 3 Click Next. SB5100 Series Cable Modem User Guide 16 A few seconds after you plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary ...License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New Hardware window...
Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is selected. 3 Click Next. SB5100 Series Cable Modem User Guide 16 A few seconds after you plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary ...License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New Hardware window...
User Guide
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SB5100 Series Cable Modem User Guide 17 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000, continued License 4 Be sure "CD-ROM drives" is in the CD-ROM drive and follow steps 7 to step 12. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is the only box checked. 5 Click Next. 6 Click Next. Otherwise, you can skip to 11.
SB5100 Series Cable Modem User Guide 17 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000, continued License 4 Be sure "CD-ROM drives" is in the CD-ROM drive and follow steps 7 to step 12. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is the only box checked. 5 Click Next. 6 Click Next. Otherwise, you can skip to 11.
User Guide
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... window is inserted into the CD-ROM drive before you can continue with "Configuring TCP/IP in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish to complete the installation. Otherwise, be different than in the images.... Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is displayed. 1 Click Next. If the installation is successful, the window at bottom left is correctly inserted in ...
... window is inserted into the CD-ROM drive before you can continue with "Configuring TCP/IP in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish to complete the installation. Otherwise, be different than in the images.... Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is displayed. 1 Click Next. If the installation is successful, the window at bottom left is correctly inserted in ...
User Guide
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...this guide, the procedure is correctly inserted in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is the same. . When you finish setting up the USB driver, you plug in the USB cable. Although your CD-ROM drive. A few seconds ...XP" on page 30. Windows automatically searches for the correct USB drivers and installs them. SB5100 Series Cable Modem User Guide 21 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is ...
...this guide, the procedure is correctly inserted in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is the same. . When you finish setting up the USB driver, you plug in the USB cable. Although your CD-ROM drive. A few seconds ...XP" on page 30. Windows automatically searches for the correct USB drivers and installs them. SB5100 Series Cable Modem User Guide 21 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is ...
User Guide
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...• "Configuring TCP/IP in Windows 2000" on page 26 • "Configuring TCP/IP in Windows XP" on page 30 • Follow the instructions in your Macintosh or UNIX user manual After configuring TCP/IP, perform one of the following to ...cable modem, but you must be sure that your computer. SB5100 Series Cable Modem User Guide 22 You do not need to set up your computer is configured for TCP/IP (a protocol for communication between computers). Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP The SURFboard cable modem...
...• "Configuring TCP/IP in Windows 2000" on page 26 • "Configuring TCP/IP in Windows XP" on page 30 • Follow the instructions in your Macintosh or UNIX user manual After configuring TCP/IP, perform one of the following to ...cable modem, but you must be sure that your computer. SB5100 Series Cable Modem User Guide 22 You do not need to set up your computer is configured for TCP/IP (a protocol for communication between computers). Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP The SURFboard cable modem...
User Guide
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SB5100 Series Cable Modem User Guide 23 If TCP/IP is installed for the adapter, continue with step 6. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring ... is not installed for the adapter that will be different than in the images in this guide, the procedure is installed, then skip to the SURFboard cable modem. Although your SURFboard cable modem model number may be used to connect to step 10. If TCP/IP is the same.
SB5100 Series Cable Modem User Guide 23 If TCP/IP is installed for the adapter, continue with step 6. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring ... is not installed for the adapter that will be different than in the images in this guide, the procedure is installed, then skip to the SURFboard cable modem. Although your SURFboard cable modem model number may be used to connect to step 10. If TCP/IP is the same.
User Guide
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK. SB5100 Series Cable Modem User Guide 24
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK. SB5100 Series Cable Modem User Guide 24
User Guide
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... the USB port on one computer and the Ethernet port on another computer directly to the cable modem, as shown at bottom left . Computer Computer Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet crossover cable Computer Ethernet hub or switch Ethernet cable Ethernet and USB You can connect a single computer to the USB port and from one computer...
... the USB port on one computer and the Ethernet port on another computer directly to the cable modem, as shown at bottom left . Computer Computer Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet crossover cable Computer Ethernet hub or switch Ethernet cable Ethernet and USB You can connect a single computer to the USB port and from one computer...
User Guide
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Ethernet hub or switch Ethernet cable Computer Computer Computer SB5100 Series Cable Modem User Guide 41 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cable outlet Coaxial cable SURFboard cable modem Ethernet crossover cable Ethernet You can connect up to 63 computers to an Ethernet hub connected to a SURFboard cable modem, as shown at left.
Ethernet hub or switch Ethernet cable Computer Computer Computer SB5100 Series Cable Modem User Guide 41 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cable outlet Coaxial cable SURFboard cable modem Ethernet crossover cable Ethernet You can connect up to 63 computers to an Ethernet hub connected to a SURFboard cable modem, as shown at left.