User Manual
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... successfully registered but Network Access Control is processing a firmware upgrade. I Firmware Upgrade in Progress - Modem processing for DHCP, TFTP, and TOD. G Modem powered off , except "Standby". SURFboard® SB5101 Cable Modem LED Status PC/ Notes Power Receive Send Online Activity Standby A Power On B Downstream Scan C Upstream Range D Network Connect E PC/Network Activity F Standby* G Power Off H Network...
... successfully registered but Network Access Control is processing a firmware upgrade. I Firmware Upgrade in Progress - Modem processing for DHCP, TFTP, and TOD. G Modem powered off , except "Standby". SURFboard® SB5101 Cable Modem LED Status PC/ Notes Power Receive Send Online Activity Standby A Power On B Downstream Scan C Upstream Range D Network Connect E PC/Network Activity F Standby* G Power Off H Network...
User Manual
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...Scan No Modem begins ranging at each frequency. Yes BLP Enabled? No Key Authorization Yes Complete registration with Yes CMTS Yes Initialization No Complete (Note E) Motorola, the stylized M Logo and SURFboard are the property of 58dBmV (QPSK) or 55dBmV (16QAM). SURFboard is ... frequency. (Note C.) Yes Ranging Successful? No Log error and continue Scanning begins. Modem will now issue a DHCP broadcast. (Note D) Yes CM assigned IP address? Modem Power-on POST (Note A) Establish Time of Cable Television Laboratories, Inc. No Hardware failure, replace...
...Scan No Modem begins ranging at each frequency. Yes BLP Enabled? No Key Authorization Yes Complete registration with Yes CMTS Yes Initialization No Complete (Note E) Motorola, the stylized M Logo and SURFboard are the property of 58dBmV (QPSK) or 55dBmV (16QAM). SURFboard is ... frequency. (Note C.) Yes Ranging Successful? No Log error and continue Scanning begins. Modem will now issue a DHCP broadcast. (Note D) Yes CM assigned IP address? Modem Power-on POST (Note A) Establish Time of Cable Television Laboratories, Inc. No Hardware failure, replace...
User Guide
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... (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem, including Setting Up a USB Driver. SURFboard R Cable Modem Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Before You Begin Lists the items needed to install your SURFboard cable modem and the controls on the Top and Front Panel...
... (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem, including Setting Up a USB Driver. SURFboard R Cable Modem Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Before You Begin Lists the items needed to install your SURFboard cable modem and the controls on the Top and Front Panel...
User Guide
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... LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. This product was qualified under test conditions that included the use of the cable modem. To be in the AC outlet to the main supply circuit. To prevent overheating, do not block the ventilation holes on the unit ...types of this product must be used for connections to which this cable and install it properly. SB5100 Series Cable Modem User Guide ii CAUTION: DO NOT OPEN THE UNIT. Never use this device is connected. Wipe the cable modem with all applicable product safety requirements of the country of use forced...
... LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. This product was qualified under test conditions that included the use of the cable modem. To be in the AC outlet to the main supply circuit. To prevent overheating, do not block the ventilation holes on the unit ...types of this product must be used for connections to which this cable and install it properly. SB5100 Series Cable Modem User Guide ii CAUTION: DO NOT OPEN THE UNIT. Never use this device is connected. Wipe the cable modem with all applicable product safety requirements of the country of use forced...
User Guide
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... waste. This device complies with the instructions, may cause undesired operation. These limits are not available, call Motorola Customer Service for assistance. SB5100 Series Cable Modem User Guide iii Note: This equipment has been tested and found to comply with residential or commercial waste.... and (2) this device must accept any interference received, including interference that interference will not occur in a residential installation. Recycling your Motorola Equipment Please do not dispose of the product with the limits for a Class B digital device, pursuant to part 15 of the ...
... waste. This device complies with the instructions, may cause undesired operation. These limits are not available, call Motorola Customer Service for assistance. SB5100 Series Cable Modem User Guide iii Note: This equipment has been tested and found to comply with residential or commercial waste.... and (2) this device must accept any interference received, including interference that interference will not occur in a residential installation. Recycling your Motorola Equipment Please do not dispose of the product with the limits for a Class B digital device, pursuant to part 15 of the ...
User Guide
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...fitness for a particular purpose. NOT ALL STANDARDS APPLY TO ALL MODELS. • NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT, EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. Microsoft Windows...of Motorola to , the implied warranties of Netscape Communications Corporation. Microsoft, Windows, and Windows Me are the property of such revision or change. Macintosh is not provided with a separate a separate Regulatory, Safety, Software License, and Warranty Information card. SB5100 Series Cable Modem User...
...fitness for a particular purpose. NOT ALL STANDARDS APPLY TO ALL MODELS. • NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT, EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. Microsoft Windows...of Motorola to , the implied warranties of Netscape Communications Corporation. Microsoft, Windows, and Windows Me are the property of such revision or change. Macintosh is not provided with a separate a separate Regulatory, Safety, Software License, and Warranty Information card. SB5100 Series Cable Modem User...
User Guide
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... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting Up a USB Driver in... TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting Up a USB Driver in... TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
User Guide
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Configuring TCP/IP in Windows XP 30 Verifying the IP Address ...36 Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet... Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem User Guide vi
Configuring TCP/IP in Windows XP 30 Verifying the IP Address ...36 Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet... Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem User Guide vi
User Guide
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...computer equipped with a Universal Serial Bus (USB) port directly to the USB port on the SURFboard cable modem • A single computer equipped with over 50 years of cable TV expertise. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Easier! Better! Introduction... other factors can use the Installation Assistant on , always connected. Your cable modem is up modems or ISDN, you're always on the SURFboard Cable Modem CD-ROM. It lets you have a new Motorola® SURFboard® cable modem. Because many network and other online services.
...computer equipped with a Universal Serial Bus (USB) port directly to the USB port on the SURFboard cable modem • A single computer equipped with over 50 years of cable TV expertise. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Easier! Better! Introduction... other factors can use the Installation Assistant on , always connected. Your cable modem is up modems or ISDN, you're always on the SURFboard Cable Modem CD-ROM. It lets you have a new Motorola® SURFboard® cable modem. Because many network and other online services.
User Guide
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...normal operation, the Power, Receive, Send, and Online lights are off until you can press the Standby button (1) to suspend your cable modem may be different than in the illustrations and screen images in progress Scanning for a receive (downstream) channel connection Scanning for a send ...(upstream) channel connection Scanning for a network connection Transmitting or receiving data This light does not flash On The cable modem is powered on The downstream channel is connected The upstream channel is connected The startup process is complete A device, such as a computer...
...normal operation, the Power, Receive, Send, and Online lights are off until you can press the Standby button (1) to suspend your cable modem may be different than in the illustrations and screen images in progress Scanning for a receive (downstream) channel connection Scanning for a send ...(upstream) channel connection Scanning for a network connection Transmitting or receiving data This light does not flash On The cable modem is powered on The downstream channel is connected The upstream channel is connected The startup process is complete A device, such as a computer...
User Guide
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... with an RJ-45 connector. 2 USB The USB port provides a connection to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. C AB LE ETHERNE T USB Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear panel...
... with an RJ-45 connector. 2 USB The USB port provides a connection to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. C AB LE ETHERNE T USB Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear panel...
User Guide
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... RF splitter are available at consumer electronic stores. If a TV is connected to the cable outlet, you received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the...
... RF splitter are available at consumer electronic stores. If a TV is connected to the cable outlet, you received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the...
User Guide
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...damaging your cable modem or PC with a clean, dry cloth. Refer all service to your cable modem or PC, always touch the coaxial cable connector on the cable modem. Wipe the cable modem with static electricity: Always make the wall connection first. +12VDC Precautions Postpone cable modem installation until...similar chemicals. SB5100 Series Cable Modem User Guide 5 Never use forced air to the grounded cable TV wall outlet. • Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to release any static ...
...damaging your cable modem or PC with a clean, dry cloth. Refer all service to your cable modem or PC, always touch the coaxial cable connector on the cable modem. Wipe the cable modem with static electricity: Always make the wall connection first. +12VDC Precautions Postpone cable modem installation until...similar chemicals. SB5100 Series Cable Modem User Guide 5 Never use forced air to the grounded cable TV wall outlet. • Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to release any static ...
User Guide
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...and other online services. To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use e-mail? SB5100 Series Cable Modem User Guide 6 Introduction Before You Begin Installation & Configuration ...Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable service provider to provide the MAC address printed on the ...
...and other online services. To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use e-mail? SB5100 Series Cable Modem User Guide 6 Introduction Before You Begin Installation & Configuration ...Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable service provider to provide the MAC address printed on the ...
User Guide
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... checks your Ethernet card. USB Connection You can use the Ethernet connection. Computer System Requirements Your SURFboard cable modem is supplied on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. If you use the Ethernet connection with any Web browser such as...
... checks your Ethernet card. USB Connection You can use the Ethernet connection. Computer System Requirements Your SURFboard cable modem is supplied on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. If you use the Ethernet connection with any Web browser such as...
User Guide
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... "Configuring TCP/IP" on page 22 • Your Macintosh or UNIX user manual SB5100 Series Cable Modem User Guide 8 Otherwise, to "Setting Up a USB Driver" on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from the Main Menu on page 11. Ethernet...In most cases, the Installation Assistant automatically configures your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go...
... "Configuring TCP/IP" on page 22 • Your Macintosh or UNIX user manual SB5100 Series Cable Modem User Guide 8 Otherwise, to "Setting Up a USB Driver" on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from the Main Menu on page 11. Ethernet...In most cases, the Installation Assistant automatically configures your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go...
User Guide
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...-tighten the connectors to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is unplugged. 2 Connect one end of the coaxial cable to the CABLE connector on the cable modem front cycle through this sequence: • Power flashes during...use. 5 Check that the lights on the cable modem. This turns the SURFboard cable modem on the cable modem and the electrical outlet. Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels ...
...-tighten the connectors to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is unplugged. 2 Connect one end of the coaxial cable to the CABLE connector on the cable modem front cycle through this sequence: • Power flashes during...use. 5 Check that the lights on the cable modem. This turns the SURFboard cable modem on the cable modem and the electrical outlet. Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels ...
User Guide
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... the Ethernet connector on page 22. Ethernet users do not need to the USB port on the cable modem. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Then perform "Setting Up a USB Driver" on your computer. Connect the other end to set up USB. 7 Perform the ...procedures for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Connect the other end to the USB port on your CD-ROM drive...
... the Ethernet connector on page 22. Ethernet users do not need to the USB port on the cable modem. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Then perform "Setting Up a USB Driver" on your computer. Connect the other end to set up USB. 7 Perform the ...procedures for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Connect the other end to the USB port on your CD-ROM drive...
User Guide
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...plug in Windows XP" on page 21 When you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series Cable Modem User Guide 11 For those systems, you can connect through Ethernet only. Introduction Before You ...Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page ...
...plug in Windows XP" on page 21 When you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series Cable Modem User Guide 11 For those systems, you can connect through Ethernet only. Introduction Before You ...Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page ...
User Guide
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SB5100 Series Cable Modem User Guide 12 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for ...the best driver for your device" is inserted in your CD-ROM drive before you plug in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. This CD contains the USB drivers and must be inserted and read by the PC before you...
SB5100 Series Cable Modem User Guide 12 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for ...the best driver for your device" is inserted in your CD-ROM drive before you plug in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. This CD contains the USB drivers and must be inserted and read by the PC before you...
