User Guide
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... answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem Before You Begin Lists the items needed to install your SURFboard cable modem, including Setting Up a USB Driver. Installation and Configuration Overview Provides an overview and links for cabling and configuring your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements. SB510T0itlSe...
... answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem Before You Begin Lists the items needed to install your SURFboard cable modem, including Setting Up a USB Driver. Installation and Configuration Overview Provides an overview and links for cabling and configuring your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements. SB510T0itlSe...
User Guide
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... Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User...
... Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User...
User Guide
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... USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem...
... USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem...
User Guide
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..., you received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and...
..., you received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and...
User Guide
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...USB Connection You can use the USB connection with any PC running Windows® 98, Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from our Downloads page http://broadband.motorola...use the Ethernet connection. X Home Print Exit 7 SB5100 Series Cable Modem User Guide Windows® 95, UNIX, or Macintosh computers must be installed in your SURFboard cable modem. You can upgrade your system configuration. The USB connection requires special USB driver software that has...
...USB Connection You can use the USB connection with any PC running Windows® 98, Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from our Downloads page http://broadband.motorola...use the Ethernet connection. X Home Print Exit 7 SB5100 Series Cable Modem User Guide Windows® 95, UNIX, or Macintosh computers must be installed in your SURFboard cable modem. You can upgrade your system configuration. The USB connection requires special USB driver software that has...
User Guide
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..., to "Setting Up a USB Driver" on page 11. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for your computer following one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to...
..., to "Setting Up a USB Driver" on page 11. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for your computer following one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to...
User Guide
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... the provided straight-through Ethernet cable to the Ethernet port on the cable modem. Connect to either Ethernet or USB 6 Connect your computer to the same computer. Then perform "Setting Up a USB Driver" on page 22. Introduction ...USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Connect the other end to the USB port on your CD-ROM drive. Connect the USB cable to the USB port on the cable modem...
... the provided straight-through Ethernet cable to the Ethernet port on the cable modem. Connect to either Ethernet or USB 6 Connect your computer to the same computer. Then perform "Setting Up a USB Driver" on page 22. Introduction ...USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Connect the other end to the USB port on your CD-ROM drive. Connect the USB cable to the USB port on the cable modem...
User Guide
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... XP" on page 21 When you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up...
... XP" on page 21 When you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up...
User Guide
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... & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. X Home Print Exit 12 SB5100 Series Cable Modem User Guide This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. A few seconds after you...
... & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. X Home Print Exit 12 SB5100 Series Cable Modem User Guide This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. A few seconds after you...
User Guide
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... SB5120, select the SB5120.inf file. 7 Click Next. X Home Print Exit 13 SB5100 Series Cable Modem User Guide For the SB5100, select the NetMotCM.sys file. If your CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed...
... SB5120, select the SB5120.inf file. 7 Click Next. X Home Print Exit 13 SB5100 Series Cable Modem User Guide For the SB5100, select the NetMotCM.sys file. If your CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed...
User Guide
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... click Next. X Home Print Exit Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and click OK....SURFboard Cable Modem CD-ROM is properly inserted in this procedure. 9 After the window at bottom left is displayed, Windows 98 system files are needed to cancel the installation and perform the procedure for your CD-ROM drive, type your Windows 98 CD-ROM is the same. 14 SB5100 Series Cable Modem...
... click Next. X Home Print Exit Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and click OK....SURFboard Cable Modem CD-ROM is properly inserted in this procedure. 9 After the window at bottom left is displayed, Windows 98 system files are needed to cancel the installation and perform the procedure for your CD-ROM drive, type your Windows 98 CD-ROM is the same. 14 SB5100 Series Cable Modem...
User Guide
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... displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 95, 98, or Windows Me" on page 45 and repeat this procedure. X Home Print Exit 15 SB5100 Series Cable Modem User Guide If you can continue with...
... displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 95, 98, or Windows Me" on page 45 and repeat this procedure. X Home Print Exit 15 SB5100 Series Cable Modem User Guide If you can continue with...
User Guide
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... procedure is selected. 3 Click Next. A few seconds after you plug in the USB cable. X Home Print Exit 16 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the...
... procedure is selected. 3 Click Next. A few seconds after you plug in the USB cable. X Home Print Exit 16 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the...
User Guide
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If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Otherwise, you can skip to 11. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12.
If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Otherwise, you can skip to 11. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12.
User Guide
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... & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive. 9 For the SB5100, Click Browse. The Found New Hardware Wizard window is displayed. 11 Click OK. The Files Needed window is in Windows 2000, continued License 7 On the Insert Disk window, click OK. X Home Print Exit 18 SB5100 Series Cable Modem User Guide
... & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive. 9 For the SB5100, Click Browse. The Found New Hardware Wizard window is displayed. 11 Click OK. The Files Needed window is in Windows 2000, continued License 7 On the Insert Disk window, click OK. X Home Print Exit 18 SB5100 Series Cable Modem User Guide
User Guide
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When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. X Home Print Exit 19 SB5100 Series Cable Modem User Guide If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure.
When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. X Home Print Exit 19 SB5100 Series Cable Modem User Guide If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure.
User Guide
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... sure the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 1 Click Next. Although your CD-ROM drive. X Home Print Exit 20 SB5100 Series Cable Modem User Guide When you finish setting up the USB driver, you complete the USB connection, the...
... sure the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 1 Click Next. Although your CD-ROM drive. X Home Print Exit 20 SB5100 Series Cable Modem User Guide When you finish setting up the USB driver, you complete the USB connection, the...
User Guide
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Although your CD-ROM drive. X Home Print Exit 21 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in this guide, the procedure is the same. . Otherwise...
Although your CD-ROM drive. X Home Print Exit 21 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in this guide, the procedure is the same. . Otherwise...
User Guide
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...38. This light indicates where the error occurred as described in Windows 2000 or Windows XP" on page 44. Remove the USB driver. Check the IP address. Hand-tighten if necessary. Press the Standby button to bottom that is off except the Standby light, the cable modem... that your TV is working and the picture is properly connected to unsuccessful USB driver installation Possible Solutions Check the lights on page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License ...
...38. This light indicates where the error occurred as described in Windows 2000 or Windows XP" on page 44. Remove the USB driver. Check the IP address. Hand-tighten if necessary. Press the Standby button to bottom that is off except the Standby light, the cable modem... that your TV is working and the picture is properly connected to unsuccessful USB driver installation Possible Solutions Check the lights on page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License ...
User Guide
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X Home Print Exit 45 SB5100 Series Cable Modem User Guide The Network window is the same. Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem.
X Home Print Exit 45 SB5100 Series Cable Modem User Guide The Network window is the same. Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem.