Use and Care Guide
Page 3
... the tub completely, such as detergents, bleach, etc., out of the reach of the appliance or attempt any servicing unless specifically recommended in front of the appliance. If the hot water system has not been used for such a period, before attempting to add the item. Do not...performance. 2 • When washing heavily soiled loads, it is to assure good cleaning results. • To load a forgotten item, press the start/pause pad, add the item, close the door and press the start/pause pad again. Keep the area around and underneath washer free from service or discarded, remove the ...
... the tub completely, such as detergents, bleach, etc., out of the reach of the appliance or attempt any servicing unless specifically recommended in front of the appliance. If the hot water system has not been used for such a period, before attempting to add the item. Do not...performance. 2 • When washing heavily soiled loads, it is to assure good cleaning results. • To load a forgotten item, press the start/pause pad, add the item, close the door and press the start/pause pad again. Keep the area around and underneath washer free from service or discarded, remove the ...
Use and Care Guide
Page 5
...be delayed for up to the wash and rinses for most loads. Make the appropriate selection for your load, then press the delay wash pad once for cleaning heavily soiled loads. extra rinse - rinse - Allows the start of wrinkle free fabrics, the Max Extract options are not recommended.... Adds time to 9 hours in one or more water from loads during spin. max extract (select models) - delay wash - Do not overload the washer. 4 Use for jeans, towels and bedding. use for cleaning lightly soiled loads. heavy soil - OPERATING INSTRUCTIONS Step 4 SELECT SOIL LEVEL/WASH ...
...be delayed for up to the wash and rinses for most loads. Make the appropriate selection for your load, then press the delay wash pad once for cleaning heavily soiled loads. extra rinse - rinse - Allows the start of wrinkle free fabrics, the Max Extract options are not recommended.... Adds time to 9 hours in one or more water from loads during spin. max extract (select models) - delay wash - Do not overload the washer. 4 Use for jeans, towels and bedding. use for cleaning lightly soiled loads. heavy soil - OPERATING INSTRUCTIONS Step 4 SELECT SOIL LEVEL/WASH ...
Use and Care Guide
Page 6
... continuing the cycle. Do not attempt to stop the washer. ESTIMATED TIME DISPLAY After pressing start/pause, this display will show the estimated time remaining in the cycle. WATER USE The amount of water used will vary with each load.The Maytag® Neptune® clothes washer uses an adaptive fill valve to better indicate the...
... continuing the cycle. Do not attempt to stop the washer. ESTIMATED TIME DISPLAY After pressing start/pause, this display will show the estimated time remaining in the cycle. WATER USE The amount of water used will vary with each load.The Maytag® Neptune® clothes washer uses an adaptive fill valve to better indicate the...
Use and Care Guide
Page 7
...area, contact your local water utility or State University Extension office in your area. 6 After loading the laundry additives into the detergent compartment before starting the clothes washer or as Tide HE or Wisk HE*. granular or liquid. Pour the recommended amount of laundry...loading washers, it is best if both laundry products are trademarks of three compartments which hold 1) liquid or granular detergent and color safe bleach, 2) liquid chlorine bleach and 3) liquid fabric softener. FEATURES DETERGENT Your Maytag Neptune® washer is designed to the soil level of the load, load ...
...area, contact your local water utility or State University Extension office in your area. 6 After loading the laundry additives into the detergent compartment before starting the clothes washer or as Tide HE or Wisk HE*. granular or liquid. Pour the recommended amount of laundry...loading washers, it is best if both laundry products are trademarks of three compartments which hold 1) liquid or granular detergent and color safe bleach, 2) liquid chlorine bleach and 3) liquid fabric softener. FEATURES DETERGENT Your Maytag Neptune® washer is designed to the soil level of the load, load ...
Use and Care Guide
Page 11
...circuit breaker. • Close door and push the start/pause pad to prevent over-sudsing. Hose filter screens may become unbalanced and not spin out completely. BEFORE YOU CALL CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Won't Spin or Drain • Check fuse... and secured to drain facility. • Avoid overloading. • Use high efficiency detergent to start /pause pad. Leaks Water • Make sure door is a drain restriction, call for front load washers. Clean screens periodically. Flush water lines. • Check the water heater. The first two ...
...circuit breaker. • Close door and push the start/pause pad to prevent over-sudsing. Hose filter screens may become unbalanced and not spin out completely. BEFORE YOU CALL CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Won't Spin or Drain • Check fuse... and secured to drain facility. • Avoid overloading. • Use high efficiency detergent to start /pause pad. Leaks Water • Make sure door is a drain restriction, call for front load washers. Clean screens periodically. Flush water lines. • Check the water heater. The first two ...
Use and Care Guide
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... THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Hose filter screens may take a few moments for deaf, hearing impaired or speech impaired, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada. Will Not Open • Press the start /pause pad. Won... For further assistance, call 1-800-688-2080. 11 U.S. Freshening Your Washer • See Cleaning the Interior, page 8. Is Noisy • Clothes washer should be plugged. • Open and close the door, then push the start /pause pad to stop the machine. • It may be leveled...
... THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Hose filter screens may take a few moments for deaf, hearing impaired or speech impaired, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada. Will Not Open • Press the start /pause pad. Won... For further assistance, call 1-800-688-2080. 11 U.S. Freshening Your Washer • See Cleaning the Interior, page 8. Is Noisy • Clothes washer should be plugged. • Open and close the door, then push the start /pause pad to stop the machine. • It may be leveled...
Use and Care Guide
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Code Symbol Meaning Solution The washer detects that specific load. The washer experienced difficulty draining. The washer door must be opened before another cycle is open all the way. Check for deaf, hearing impaired or speech impaired, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or ... plug back in . Make sure the water faucets are open when starting a cycle or the door is occurring with the washer. HELP CODES Help codes may be displayed to unlock. OR Unplug the washer for service. If this code disappears, the suds recovery cycle was successful...
Code Symbol Meaning Solution The washer detects that specific load. The washer experienced difficulty draining. The washer door must be opened before another cycle is open all the way. Check for deaf, hearing impaired or speech impaired, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or ... plug back in . Make sure the water faucets are open when starting a cycle or the door is occurring with the washer. HELP CODES Help codes may be displayed to unlock. OR Unplug the washer for service. If this code disappears, the suds recovery cycle was successful...
Use and Care Guide
Page 14
...start of -balance load. Clothes washer maintains a slightly reduced spin speed after the washer has been tumbling for maximum performance. The Maytag Neptune® clothes washer uses a true adaptive fill and adds more evenly when an unbalanced load...from the load. Clicking/draining sounds when washer is rotated. The tub rotates one direction followed by a pause, repeated throughout the wash cycle. Before the washer starts to ... The spin speed slows down to redistribute the load more water during the third rinse while the washer is dispensed during a spin cycle. The sealed ...
...start of -balance load. Clothes washer maintains a slightly reduced spin speed after the washer has been tumbling for maximum performance. The Maytag Neptune® clothes washer uses a true adaptive fill and adds more evenly when an unbalanced load...from the load. Clicking/draining sounds when washer is rotated. The tub rotates one direction followed by a pause, repeated throughout the wash cycle. Before the washer starts to ... The spin speed slows down to redistribute the load more water during the third rinse while the washer is dispensed during a spin cycle. The sealed ...
Service Manual
Page 4
... ...1 - 1 I N S T A L L A T I O N...1 - 2 GROUNDING POLARITY CHECKS ...1-4 S P E C I F I C A T I O N S ...1-4 WASHER CONTROLS ...1 - 5 INPUT DEFINITIONS ...1 - 6 OUTPUT DEFINITIONS ...1 - 8 CYCLE SEQUENCE DEFINITIONS ...1 - 1 0 M I O N ...i C O N T E N T S ...i i ... Cabinet Vibration Absorber ...2 - 1 3 16008373-01 © 1998 Maytag Corporation CONTENTS ii CONTENTS I N T R O D U C T I S C E L L A N E O U S ...1 - 1 1 Door Latch Switch Monitoring ...1 - 1 1 Door Lock/Spin Control ...1 - 1 1 Redistribution ...1 - 1 1 Push-To-Start Relay Operation ...1 - 1 2 CYCLE REVIEW ...1 - 1 3 GENERAL ...
... ...1 - 1 I N S T A L L A T I O N...1 - 2 GROUNDING POLARITY CHECKS ...1-4 S P E C I F I C A T I O N S ...1-4 WASHER CONTROLS ...1 - 5 INPUT DEFINITIONS ...1 - 6 OUTPUT DEFINITIONS ...1 - 8 CYCLE SEQUENCE DEFINITIONS ...1 - 1 0 M I O N ...i C O N T E N T S ...i i ... Cabinet Vibration Absorber ...2 - 1 3 16008373-01 © 1998 Maytag Corporation CONTENTS ii CONTENTS I N T R O D U C T I S C E L L A N E O U S ...1 - 1 1 Door Latch Switch Monitoring ...1 - 1 1 Door Lock/Spin Control ...1 - 1 1 Redistribution ...1 - 1 1 Push-To-Start Relay Operation ...1 - 1 2 CYCLE REVIEW ...1 - 1 3 GENERAL ...
Service Manual
Page 5
...Vibration Absorber ...5-2 Door Latch Hoop ...5-2 FRONT PANEL ...5-2 TOP COVER ...5-3 DOOR LOCK MECHANISM ...5-3 FRONT SHROUD ASSEMBLY ...5-4 CABINET ASSEMBLY W/REAR ACCESS... PANEL 5-5 SECTION 6. CONSOLE ...4 - 1 R E M O V A L ...4-1 VERTICAL SWITCHES...4-2 HORIZONTAL SWITCHES ...4-2 TIMER REMOVAL/REPLACEMENT...4-3 SECTION 5. S E C T I N G ...3 - 1 DIAGNOSTIC FLOW CHARTS...3-4 Fills and Will Not Tumble ...3-4 Washer Overfills ...3-5 Washer... 0 Suds Coming Out Of Door ...3 - 1 0 Washer Will Not Start ...3 - 1 1 Motor Phase Test ...3 - 1 ...
...Vibration Absorber ...5-2 Door Latch Hoop ...5-2 FRONT PANEL ...5-2 TOP COVER ...5-3 DOOR LOCK MECHANISM ...5-3 FRONT SHROUD ASSEMBLY ...5-4 CABINET ASSEMBLY W/REAR ACCESS... PANEL 5-5 SECTION 6. CONSOLE ...4 - 1 R E M O V A L ...4-1 VERTICAL SWITCHES...4-2 HORIZONTAL SWITCHES ...4-2 TIMER REMOVAL/REPLACEMENT...4-3 SECTION 5. S E C T I N G ...3 - 1 DIAGNOSTIC FLOW CHARTS...3-4 Fills and Will Not Tumble ...3-4 Washer Overfills ...3-5 Washer... 0 Suds Coming Out Of Door ...3 - 1 0 Washer Will Not Start ...3 - 1 1 Motor Phase Test ...3 - 1 ...
Service Manual
Page 11
... to the motor control and other equipment in the Neptune horizontal axis washer generally consists of the Neptune washer control system.) Figure 1-7 16008373-01 Prior To Series 17 © 1998 Maytag Corporation SECTION 1. Door lock wax motor. - On... Light. GENERAL INFORMATION 1-5 This continues until the cycle is rotated to the motor control. - Timer motor. - Motor speed and direction, through signals to a desired setting, selects the cycles options using the option switches, and starts the washer...
... to the motor control and other equipment in the Neptune horizontal axis washer generally consists of the Neptune washer control system.) Figure 1-7 16008373-01 Prior To Series 17 © 1998 Maytag Corporation SECTION 1. Door lock wax motor. - On... Light. GENERAL INFORMATION 1-5 This continues until the cycle is rotated to the motor control. - Timer motor. - Motor speed and direction, through signals to a desired setting, selects the cycles options using the option switches, and starts the washer...
Service Manual
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...the water valves to an out-of whether the user selects the Max Extract option. Figure 1-8 Series 17 & Later INPUT DEFINITIONS DOOR LOCK SWITCH INPUT When input is present, this is started. PRESSURE SWITCH INPUT The input signal from the Pressure Switch serves two purposes. GENERAL INFORMATION 1-6 ... present prior to the max extract profile. The 16008373-01 © 1998 Maytag Corporation SECTION 1. END-OF-CYCLE SIGNAL INPUT The End-of-Cycle Signal Input is locked. When this is indication the washer door is energized through a user input switch on the control panel. The ...
...the water valves to an out-of whether the user selects the Max Extract option. Figure 1-8 Series 17 & Later INPUT DEFINITIONS DOOR LOCK SWITCH INPUT When input is present, this is started. PRESSURE SWITCH INPUT The input signal from the Pressure Switch serves two purposes. GENERAL INFORMATION 1-6 ... present prior to the max extract profile. The 16008373-01 © 1998 Maytag Corporation SECTION 1. END-OF-CYCLE SIGNAL INPUT The End-of-Cycle Signal Input is locked. When this is indication the washer door is energized through a user input switch on the control panel. The ...
Service Manual
Page 13
...relay to regulate the water temperature with a 30 second drive cycle and a 5.8 second advance time (See Timer Input Charts). START/STOP INPUT The start/stop the washer. If the machine control senses a tach input signal when it is not commanding the motor to run, it will energize the... is set in progress, the machine control will disengage the line relay to measure how quickly the washer is used for each fill (See Water Valve Outputs). 16008373-01 © 1998 Maytag Corporation SECTION 1. The tach input is draining. This generally indicates a locked rotor or a malfunction ...
...relay to regulate the water temperature with a 30 second drive cycle and a 5.8 second advance time (See Timer Input Charts). START/STOP INPUT The start/stop the washer. If the machine control senses a tach input signal when it is not commanding the motor to run, it will energize the... is set in progress, the machine control will disengage the line relay to measure how quickly the washer is used for each fill (See Water Valve Outputs). 16008373-01 © 1998 Maytag Corporation SECTION 1. The tach input is draining. This generally indicates a locked rotor or a malfunction ...
Service Manual
Page 14
... energizes the Timer Motor Output to tumble at the end of -cycle signal sounds as six pulses in a 0.35 seconds on washers between Series 10 and 16 are controlled by disengaging the line relay if the following occur: 1) The machine control energizes the timer motor until...Switch Input shuts down. GENERAL INFORMATION 1-8 The wax motor extends to coast from the final speed. 16008373-01 © 1998 Maytag Corporation SECTION 1. If the washer is started with the timer set in a Prewash Tumble, Main Wash Tumble, or Light Wash Tumble increment, the machine control will stop...
... energizes the Timer Motor Output to tumble at the end of -cycle signal sounds as six pulses in a 0.35 seconds on washers between Series 10 and 16 are controlled by disengaging the line relay if the following occur: 1) The machine control energizes the timer motor until...Switch Input shuts down. GENERAL INFORMATION 1-8 The wax motor extends to coast from the final speed. 16008373-01 © 1998 Maytag Corporation SECTION 1. If the washer is started with the timer set in a Prewash Tumble, Main Wash Tumble, or Light Wash Tumble increment, the machine control will stop...
Service Manual
Page 16
... the machine control will start only after each cycle sequence. At this increment (See Prewash Tumble). Hand Washables 3 sec. - 27 sec. 16008373-01 © 1998 Maytag Corporation SECTION 1. Each tumble will de-energize the line relay if the washer continues to tumble the washer until 50 seconds after the... the fabric selection. The machine control will be energized during this time, the Door Lock Light Output (washers between Series 10 and 16 only) or the "On" Light Output (Series 17 and later Cycle Tumble-Pause Pattern Cotton/Sturdy 6 sec. - 24 sec. PREWASH TUMBLE When the...
... the machine control will start only after each cycle sequence. At this increment (See Prewash Tumble). Hand Washables 3 sec. - 27 sec. 16008373-01 © 1998 Maytag Corporation SECTION 1. Each tumble will de-energize the line relay if the washer continues to tumble the washer until 50 seconds after the... the fabric selection. The machine control will be energized during this time, the Door Lock Light Output (washers between Series 10 and 16 only) or the "On" Light Output (Series 17 and later Cycle Tumble-Pause Pattern Cotton/Sturdy 6 sec. - 24 sec. PREWASH TUMBLE When the...
Service Manual
Page 17
... control will limit what additional cycles can proceed with the cycle. Washers from 0 rpm to start of spin sequence, if the door lock switch input is de-... of tumbling, the machine 16008373-01 © 1998 Maytag Corporation SECTION 1. Door Lock/Spin Control control will allow the washer to restart in the clothing load), it will drop the spinner speed to 0 rpm ...closed. Redistribution The machine control commands a distribution profile speed ramp from Series 17 and Later The machine control will allow the washer to restart only if the user sets the timer into the Idle...
... control will limit what additional cycles can proceed with the cycle. Washers from 0 rpm to start of spin sequence, if the door lock switch input is de-... of tumbling, the machine 16008373-01 © 1998 Maytag Corporation SECTION 1. Door Lock/Spin Control control will allow the washer to restart in the clothing load), it will drop the spinner speed to 0 rpm ...closed. Redistribution The machine control commands a distribution profile speed ramp from Series 17 and Later The machine control will allow the washer to restart only if the user sets the timer into the Idle...
Service Manual
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... profile (See Section 2: Unbalance Control System). With the door closed ) GY 26 BK 27 PUSH TO START SWITCH 120 VAC Line To Timer & Motor Control Board RD 28 Figure 1-8 16008373-01 © 1998 Maytag Corporation SECTION 1. The red no. 28 wire sends a signal to the machine control to... start button, a signal is supplied to the machine control through red wire no . 27. 4. When the user presses the push-to-start running , power is sent to the machine control and washer from gray wire no . 27)....
... profile (See Section 2: Unbalance Control System). With the door closed ) GY 26 BK 27 PUSH TO START SWITCH 120 VAC Line To Timer & Motor Control Board RD 28 Figure 1-8 16008373-01 © 1998 Maytag Corporation SECTION 1. The red no. 28 wire sends a signal to the machine control to... start button, a signal is supplied to the machine control through red wire no . 27. 4. When the user presses the push-to-start running , power is sent to the machine control and washer from gray wire no . 27)....
Service Manual
Page 25
... the machine control. 16008373-01 SECTION 2. It also communicates with the motor control board to a wash cycle and press the start/off button. If proper voltage is not present, check switches and wiring for optimum performance. Machine Control The machine control microprocessor... board is located in the control console, mounted to Series 17 Figure 2-3 Series 17 and After Figure 2-3b Both incoming and exiting voltage are monitored through the machine control board and the surrounding circuitry...
... the machine control. 16008373-01 SECTION 2. It also communicates with the motor control board to a wash cycle and press the start/off button. If proper voltage is not present, check switches and wiring for optimum performance. Machine Control The machine control microprocessor... board is located in the control console, mounted to Series 17 Figure 2-3 Series 17 and After Figure 2-3b Both incoming and exiting voltage are monitored through the machine control board and the surrounding circuitry...
Service Manual
Page 26
...Options Sw itch ) P5 (W H 11 ) P2/3 (Y L 20) 24 VDC Not Inv o lved Push To Start Sw it ch (When pressed) P5 (W H 11 ) P1/3 (RD 28) 120 VAC Not Inv o lved... otor Control & M a ch in e C o nt r o l P5 (W H11) LIN E RELA Y C O M 120 VA C (BK 27 or BK1) Not Inv o lved Hot W ater Valve P5 (W H11) P7/1 (OR7) 120 VAC or 500-1000 Ohms Not Inv o lved C o ... (W H11) Not Inv o lved 120 VAC 4T O n Light (Series 17) P5 (W H11) P7/5 (RD 3) 120 VAC Not Inv o lved 16008373-01 SECTION 2. ELECTRICAL COMPONENTS & TESTING © 1998 Maytag Corporation 2-6 FU N CTIO N M A C H IN E CON...
...Options Sw itch ) P5 (W H 11 ) P2/3 (Y L 20) 24 VDC Not Inv o lved Push To Start Sw it ch (When pressed) P5 (W H 11 ) P1/3 (RD 28) 120 VAC Not Inv o lved... otor Control & M a ch in e C o nt r o l P5 (W H11) LIN E RELA Y C O M 120 VA C (BK 27 or BK1) Not Inv o lved Hot W ater Valve P5 (W H11) P7/1 (OR7) 120 VAC or 500-1000 Ohms Not Inv o lved C o ... (W H11) Not Inv o lved 120 VAC 4T O n Light (Series 17) P5 (W H11) P7/5 (RD 3) 120 VAC Not Inv o lved 16008373-01 SECTION 2. ELECTRICAL COMPONENTS & TESTING © 1998 Maytag Corporation 2-6 FU N CTIO N M A C H IN E CON...
Service Manual
Page 27
...stacked plates or laminations mounted on another set of A, B and C terminal/harnesses (Figure 2-6). Motor Harness Connector Figure 2-5 Refer to start jerking in sequence to a tachometer on the drive motor. Failure of this switching action of motor phases that determines direction and rotational speed... in place or accelerate rapidly for 5 seconds then stop. 16008373-01 SECTION 2. ELECTRICAL COMPONENTS & TESTING 2 - 7 © 1998 Maytag Corporation The motor control board receives 120 VAC voltage from the motor control to the machine control just prior to spin, the motor will ...
...stacked plates or laminations mounted on another set of A, B and C terminal/harnesses (Figure 2-6). Motor Harness Connector Figure 2-5 Refer to start jerking in sequence to a tachometer on the drive motor. Failure of this switching action of motor phases that determines direction and rotational speed... in place or accelerate rapidly for 5 seconds then stop. 16008373-01 SECTION 2. ELECTRICAL COMPONENTS & TESTING 2 - 7 © 1998 Maytag Corporation The motor control board receives 120 VAC voltage from the motor control to the machine control just prior to spin, the motor will ...
