Use and Care Guide
Page 6
... washer door when the door locked light is selected. WATER USE The amount of cycle signal volume. Pressing off cancels the cycle and stops the washer, NOTE: When the cycle is locked.The door can be a 30-second delay before continuing the cycle. The indicator lights above the pads will vary with each load.The Maytag® Neptune® clothes washer...
... washer door when the door locked light is selected. WATER USE The amount of cycle signal volume. Pressing off cancels the cycle and stops the washer, NOTE: When the cycle is locked.The door can be a 30-second delay before continuing the cycle. The indicator lights above the pads will vary with each load.The Maytag® Neptune® clothes washer...
Use and Care Guide
Page 12
... • Check fuse or reset circuit breaker. • Close the door and press the start /pause pad. Freshening Your Washer • See Cleaning the Interior, page 8. customers using TTY for the door lock mechanism to stop the machine. • It may be leveled properly ...safety, the clothes washer will not tumble or spin unless the door is tightly closed . BEFORE YOU CALL CONT. Door Locked Shut; U.S. For further assistance, call 1-800-688-2080. 11 CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Is Noisy • Clothes washer should be plugged....
... • Check fuse or reset circuit breaker. • Close the door and press the start /pause pad. Freshening Your Washer • See Cleaning the Interior, page 8. customers using TTY for the door lock mechanism to stop the machine. • It may be leveled properly ...safety, the clothes washer will not tumble or spin unless the door is tightly closed . BEFORE YOU CALL CONT. Door Locked Shut; U.S. For further assistance, call 1-800-688-2080. 11 CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Is Noisy • Clothes washer should be plugged....
Use and Care Guide
Page 14
...series of wash. Clothes washer maintains a slightly reduced spin speed after the washer has been tumbling for maximum performance. The tub rotates one direction followed by a pause, repeated throughout the wash cycle. OPERATING SOUNDS NORMAL OPERATING SOUNDS OF YOUR MAYTAG® NEPTUNE® CLOTHES WASHER... High pitched sound during the wash cycle as it is filling. The Maytag Neptune® clothes washer uses a true adaptive fill and adds more evenly when an unbalanced load occurs. Bleach is designed to check the door lock and...
...series of wash. Clothes washer maintains a slightly reduced spin speed after the washer has been tumbling for maximum performance. The tub rotates one direction followed by a pause, repeated throughout the wash cycle. OPERATING SOUNDS NORMAL OPERATING SOUNDS OF YOUR MAYTAG® NEPTUNE® CLOTHES WASHER... High pitched sound during the wash cycle as it is filling. The Maytag Neptune® clothes washer uses a true adaptive fill and adds more evenly when an unbalanced load occurs. Bleach is designed to check the door lock and...
Service Manual
Page 4
...-01 © 1998 Maytag Corporation CONTENTS ii CONTENTS I N T R O D U C T I S C E L L A N E O U S ...1 - 1 1 Door Latch Switch Monitoring ...1 - 1 1 Door Lock/Spin Control ...1 -... 1 1 Redistribution ...1 - 1 1 Push-To-Start Relay Operation ...1 - 1 2 CYCLE REVIEW ...1 - 1 3 GENERAL COMPONENT EXPLODED VIEW 1 - 1 4 SECTION 2. GENERAL INFORMATION ...1 - 1 PRE-INSTALLATION REQUIREMENTS ...1 - 1 U N C R A T I N G ...1 - 1 I N S T A L L A T I O N...1 - 2 GROUNDING POLARITY CHECKS ...1-4 S P E C I F I C A T I O N S ...1-4 WASHER...
...-01 © 1998 Maytag Corporation CONTENTS ii CONTENTS I N T R O D U C T I S C E L L A N E O U S ...1 - 1 1 Door Latch Switch Monitoring ...1 - 1 1 Door Lock/Spin Control ...1 -... 1 1 Redistribution ...1 - 1 1 Push-To-Start Relay Operation ...1 - 1 2 CYCLE REVIEW ...1 - 1 3 GENERAL COMPONENT EXPLODED VIEW 1 - 1 4 SECTION 2. GENERAL INFORMATION ...1 - 1 PRE-INSTALLATION REQUIREMENTS ...1 - 1 U N C R A T I N G ...1 - 1 I N S T A L L A T I O N...1 - 2 GROUNDING POLARITY CHECKS ...1-4 S P E C I F I C A T I O N S ...1-4 WASHER...
Service Manual
Page 5
... Normal 3 - 1 0 Suds Coming Out Of Door ...3 - 1 0 Washer Will Not Start ...3 - 1 1 Motor Phase Test ...3 - 1 2 TIMER TEMPLATE OVERLAY ...3 - 1 3 MISCELLANEOUS INFORMATION ...3-14 SECTION 4. CONSOLE ...4 - 1 R E M O V A L ...4-1 VERTICAL SWITCHES...4-2 HORIZONTAL SWITCHES ...4-2 TIMER REMOVAL/REPLACEMENT...4-3 SECTION 5. T R O U B L E S H O O T I O N 3 . CABINET ASSEMBLY ...5 - 1 DOOR ASSEMBLY & HINGES ...5 - 1 Cabinet Vibration Absorber ...5-2 Door Latch Hoop ...5-2 FRONT PANEL ...5-2 TOP COVER ...5-3 DOOR LOCK MECHANISM ...5-3 FRONT SHROUD ASSEMBLY ...5-4 CABINET ASSEMBLY W/REAR...
... Normal 3 - 1 0 Suds Coming Out Of Door ...3 - 1 0 Washer Will Not Start ...3 - 1 1 Motor Phase Test ...3 - 1 2 TIMER TEMPLATE OVERLAY ...3 - 1 3 MISCELLANEOUS INFORMATION ...3-14 SECTION 4. CONSOLE ...4 - 1 R E M O V A L ...4-1 VERTICAL SWITCHES...4-2 HORIZONTAL SWITCHES ...4-2 TIMER REMOVAL/REPLACEMENT...4-3 SECTION 5. T R O U B L E S H O O T I O N 3 . CABINET ASSEMBLY ...5 - 1 DOOR ASSEMBLY & HINGES ...5 - 1 Cabinet Vibration Absorber ...5-2 Door Latch Hoop ...5-2 FRONT PANEL ...5-2 TOP COVER ...5-3 DOOR LOCK MECHANISM ...5-3 FRONT SHROUD ASSEMBLY ...5-4 CABINET ASSEMBLY W/REAR...
Service Manual
Page 11
... the timer motor output to advance the timer to the motor control and other equipment in the Neptune horizontal axis washer generally consists of the Neptune washer control system.) Figure 1-7 16008373-01 Prior To Series 17 © 1998 Maytag Corporation SECTION 1. On Light. When the machine control has completed its set of these items:... the timer, and acts upon those inputs. The machine control has direct control of input signals from the timer and pressure switch. - Door lock wax motor. - This continues until the cycle is rotated to other components based upon them.
... the timer motor output to advance the timer to the motor control and other equipment in the Neptune horizontal axis washer generally consists of the Neptune washer control system.) Figure 1-7 16008373-01 Prior To Series 17 © 1998 Maytag Corporation SECTION 1. On Light. When the machine control has completed its set of these items:... the timer, and acts upon those inputs. The machine control has direct control of input signals from the timer and pressure switch. - Door lock wax motor. - This continues until the cycle is rotated to other components based upon them.
Service Manual
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Figure 1-8 Series 17 & Later INPUT DEFINITIONS DOOR LOCK SWITCH INPUT When input is present, this is energized and ... NOTE: If the user selects the Hand Washables fabric selection, all spins will be run when the washer is not present prior to the max extract profile. OUT-OF-BALANCE INPUT The Out-of -balance condition...of these inputs to the machine control. GENERAL INFORMATION 1-6 When input is locked. The 16008373-01 © 1998 Maytag Corporation SECTION 1. When this is indication the washer door is energized, the machine control will sound the End-of-Cycle signal ...
Figure 1-8 Series 17 & Later INPUT DEFINITIONS DOOR LOCK SWITCH INPUT When input is present, this is energized and ... NOTE: If the user selects the Hand Washables fabric selection, all spins will be run when the washer is not present prior to the max extract profile. OUT-OF-BALANCE INPUT The Out-of -balance condition...of these inputs to the machine control. GENERAL INFORMATION 1-6 When input is locked. The 16008373-01 © 1998 Maytag Corporation SECTION 1. When this is indication the washer door is energized, the machine control will sound the End-of-Cycle signal ...
Service Manual
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...) to measure how quickly the washer is closed. An additional delay equal to the length of time elapsed will energize the line relay and begin the sequence timing defined for each fill (See Water Valve Outputs). 16008373-01 © 1998 Maytag Corporation SECTION 1. If this input...Wash Tumble, Light Wash Tumble, or Rinse Tumble increment, the machine control will disengage the line relay, both water valve output signals, the door lock wax motor signal, the timer motor output signal, and the on the control panel. GENERAL INFORMATION 1-7 If the machine control senses a tach...
...) to measure how quickly the washer is closed. An additional delay equal to the length of time elapsed will energize the line relay and begin the sequence timing defined for each fill (See Water Valve Outputs). 16008373-01 © 1998 Maytag Corporation SECTION 1. If this input...Wash Tumble, Light Wash Tumble, or Rinse Tumble increment, the machine control will disengage the line relay, both water valve output signals, the door lock wax motor signal, the timer motor output signal, and the on the control panel. GENERAL INFORMATION 1-7 If the machine control senses a tach...
Service Manual
Page 14
...cycle, it senses a timer change. 2) The timer motor remains energized for three minutes before the washer begins to washers from Series 17 and after the Door Lock Switch Input shuts down. The Door Locked Light Output signal powers a 1/3 watt neon indicator lamp on the control panel. At the end...1998 Maytag Corporation SECTION 1. This output is energized when the washer is in a Prewash Tumble, Main Wash Tumble, or Light Wash Tumble increment, the machine control will energize this time. Note that the "On" light is not illuminated when the timer is operating in the door lock ...
...cycle, it senses a timer change. 2) The timer motor remains energized for three minutes before the washer begins to washers from Series 17 and after the Door Lock Switch Input shuts down. The Door Locked Light Output signal powers a 1/3 watt neon indicator lamp on the control panel. At the end...1998 Maytag Corporation SECTION 1. This output is energized when the washer is in a Prewash Tumble, Main Wash Tumble, or Light Wash Tumble increment, the machine control will energize this time. Note that the "On" light is not illuminated when the timer is operating in the door lock ...
Service Manual
Page 16
...tumble at 51 rpm in the following the third rinse will start only after each cycle sequence. Hand Washables 3 sec. - 27 sec. 16008373-01 © 1998 Maytag Corporation SECTION 1. EXTRA RINSE When the user selects the Extra Rinse option, the spin increment following tumble pattern: IDLE The ...prior to the end of the final spin. The machine control will be energized during this time, the Door Lock Light Output (washers between Series 10 and 16 only) or the "On" Light Output (Series 17 and later Cycle Tumble-Pause Pattern Cotton/Sturdy 6 sec. - 24 sec. This allows time for ...
...tumble at 51 rpm in the following the third rinse will start only after each cycle sequence. Hand Washables 3 sec. - 27 sec. 16008373-01 © 1998 Maytag Corporation SECTION 1. EXTRA RINSE When the user selects the Extra Rinse option, the spin increment following tumble pattern: IDLE The ...prior to the end of the final spin. The machine control will be energized during this time, the Door Lock Light Output (washers between Series 10 and 16 only) or the "On" Light Output (Series 17 and later Cycle Tumble-Pause Pattern Cotton/Sturdy 6 sec. - 24 sec. This allows time for ...
Service Manual
Page 17
...of the spinner basket. This hardware circuit will keep the line relay energized until the door lock switch input signal is opened as follows: Washers between Series 10 and 16 The machine control will allow a third cycle to start of a...door lock wax motor circuit energized until it will not command spin speed above 100 rpm) spin. Washers from 0 rpm to lock the door. When the machine control begins a spin increment, it loses power when the door latch switch opens. MISCELLANEOUS Door Latch Switch Monitoring At the end of tumbling, the machine 16008373-01 © 1998 Maytag...
...of the spinner basket. This hardware circuit will keep the line relay energized until the door lock switch input signal is opened as follows: Washers between Series 10 and 16 The machine control will allow a third cycle to start of a...door lock wax motor circuit energized until it will not command spin speed above 100 rpm) spin. Washers from 0 rpm to lock the door. When the machine control begins a spin increment, it loses power when the door latch switch opens. MISCELLANEOUS Door Latch Switch Monitoring At the end of tumbling, the machine 16008373-01 © 1998 Maytag...
Service Manual
Page 19
The washer will vary based on -M ax Ex t ra ct H e avy W ash N ...23 .0 /4 6.0 17 .0 /4 0.0 Ea sy C are approximate and will go into a suds reduction routine, consisting of a series of additional rinse and partial drain cycles to retract at End of the cycle. 3. The total cycle times are / Perm Press 20 ...licat e s 6/ 2 4 Hand W ashab les 3/ 2 7 16008373-01 © 1998 Maytag Corporation SECTION 1. The main wash times listed include 2 minutes of suds. N on water fill times...loads, available water pressure and the time for the door lock system to reduce the suds present (See ...
The washer will vary based on -M ax Ex t ra ct H e avy W ash N ...23 .0 /4 6.0 17 .0 /4 0.0 Ea sy C are approximate and will go into a suds reduction routine, consisting of a series of additional rinse and partial drain cycles to retract at End of the cycle. 3. The total cycle times are / Perm Press 20 ...licat e s 6/ 2 4 Hand W ashab les 3/ 2 7 16008373-01 © 1998 Maytag Corporation SECTION 1. The main wash times listed include 2 minutes of suds. N on water fill times...loads, available water pressure and the time for the door lock system to reduce the suds present (See ...
Service Manual
Page 22
...leads into receptacle to the unit before beginning any service repair procedures. ELECTRICAL COMPONENTS & TESTING © 1998 Maytag Corporation 2-2 Remove the wire harness from the washer. Then, run a partial hot water fill and check the ohm resistance of the thermistor circuit. To ...shown on the terminals of electrical shock. This check should be a notable difference in the resistance readings. Wax Motor Check - Door Lock Mechanism Check the wax motor for readings which fall within the lower scale. ELECTRICAL TESTS Water Valve Test Warning - To prevent...
...leads into receptacle to the unit before beginning any service repair procedures. ELECTRICAL COMPONENTS & TESTING © 1998 Maytag Corporation 2-2 Remove the wire harness from the washer. Then, run a partial hot water fill and check the ohm resistance of the thermistor circuit. To ...shown on the terminals of electrical shock. This check should be a notable difference in the resistance readings. Wax Motor Check - Door Lock Mechanism Check the wax motor for readings which fall within the lower scale. ELECTRICAL TESTS Water Valve Test Warning - To prevent...
Service Manual
Page 35
...the door lock enable switch. If the motor operates and the washer goes into the delay cycle and then press the push to change in the water valve inlet hose near the dispener inlet. 16008373-01 © 1998 Maytag Corporation SECTION 3. During "lock mode," the shaft of the door lock mechanism..., then suspect possible problems with the timer, via the timer input circuits. Replace the complete door lock mechanism. This is to prevent flooding in the button of BK 27 to COMM Washer Runs Five Minutes Then Shuts OFF: During the wash cycle, the machine control communicates with timer...
...the door lock enable switch. If the motor operates and the washer goes into the delay cycle and then press the push to change in the water valve inlet hose near the dispener inlet. 16008373-01 © 1998 Maytag Corporation SECTION 3. During "lock mode," the shaft of the door lock mechanism..., then suspect possible problems with the timer, via the timer input circuits. Replace the complete door lock mechanism. This is to prevent flooding in the button of BK 27 to COMM Washer Runs Five Minutes Then Shuts OFF: During the wash cycle, the machine control communicates with timer...
Service Manual
Page 36
...VAC circuits. 16008373-01 © 1998 Maytag Corporation SECTION 3. The machine control board counts the number of the wash cycle, the machine control monitors the door lock enable switch for disengagement. Check the ... ensure no cross-wiring of the normally-closed switches is activated during an unbalanced load condition. You can be present. When the third and fourth rinse are tightened ...noise due to P3(1). Four input wires from the washer. Tumbles Only: Excessive Vibration: When the door lock mechanism is in the "locked" mode, the wax motor has extended, forcing the ...
...VAC circuits. 16008373-01 © 1998 Maytag Corporation SECTION 3. The machine control board counts the number of the wash cycle, the machine control monitors the door lock enable switch for disengagement. Check the ... ensure no cross-wiring of the normally-closed switches is activated during an unbalanced load condition. You can be present. When the third and fourth rinse are tightened ...noise due to P3(1). Four input wires from the washer. Tumbles Only: Excessive Vibration: When the door lock mechanism is in the "locked" mode, the wax motor has extended, forcing the ...
Service Manual
Page 54
... lip of the door opening and closing the door with the screws removed. 3. Door Latch Hoop Inner Door Liner Cabinet Vibration Absorber Figure 5-2 Door Latch Hoop The door latch hoop is snapped into the door liner. Figure 5-3 4. Disconnect power to the washer during the spin ...Maytag Corporation SECTION 5. Care should be taken when opening . Remove the door. To remove the front panel, open the door, twist the upper right and left panel extensions inward by pressing in the proper position to the inner door plug with the door lock mechanism when the door is able to the front...
... lip of the door opening and closing the door with the screws removed. 3. Door Latch Hoop Inner Door Liner Cabinet Vibration Absorber Figure 5-2 Door Latch Hoop The door latch hoop is snapped into the door liner. Figure 5-3 4. Disconnect power to the washer during the spin ...Maytag Corporation SECTION 5. Care should be taken when opening . Remove the door. To remove the front panel, open the door, twist the upper right and left panel extensions inward by pressing in the proper position to the inner door plug with the door lock mechanism when the door is able to the front...
Service Manual
Page 55
... interlocking of teeth provides the locking action of the rotating gear (normally takes about 45-60 seconds). At the end of the door lock mechanism is no longer applied to secure the door during the spin cycle. Remove the front panel (See Front Panel Removal). 2. Remove two...Figure 5-6 Wax Motor Sliding Gear Rotating Gear Spring Gear Return Spring Accessory Cable Latch Axle Door Lock Switch Axle Spring Lamp Holder Door Switch Ramp Cover Latch Switch Holder Bulb © 1998 Maytag Corporation Figure 5-7 SECTION 5. Teeth on the face of the sliding gear will cool ...
... interlocking of teeth provides the locking action of the rotating gear (normally takes about 45-60 seconds). At the end of the door lock mechanism is no longer applied to secure the door during the spin cycle. Remove the front panel (See Front Panel Removal). 2. Remove two...Figure 5-6 Wax Motor Sliding Gear Rotating Gear Spring Gear Return Spring Accessory Cable Latch Axle Door Lock Switch Axle Spring Lamp Holder Door Switch Ramp Cover Latch Switch Holder Bulb © 1998 Maytag Corporation Figure 5-7 SECTION 5. Teeth on the face of the sliding gear will cool ...
Service Manual
Page 56
... wire loop of the door assembly, front panel and door lock mechanism. With the door open, unsnap the boot gasket from around the inside perimeter of the gasket (Figure 5-9). 16008373-01 © 1998 Maytag Corporation SECTION 5. Once removed, the cable is securely locked. By carefully applying both... spin basket, sump area and etc.. Two switches in the extended position and entry into the washer is necessary. Remove the wires from engagement with the rotating gear. This will return to expose the door lock mechanism (See Front Panel & Top Cover). 2. CABINET ASSEMBLY 5 - 4
... wire loop of the door assembly, front panel and door lock mechanism. With the door open, unsnap the boot gasket from around the inside perimeter of the gasket (Figure 5-9). 16008373-01 © 1998 Maytag Corporation SECTION 5. Once removed, the cable is securely locked. By carefully applying both... spin basket, sump area and etc.. Two switches in the extended position and entry into the washer is necessary. Remove the wires from engagement with the rotating gear. This will return to expose the door lock mechanism (See Front Panel & Top Cover). 2. CABINET ASSEMBLY 5 - 4
Service Manual
Page 92
... total cycle times are approximate and will go into a suds reduction routine, consisting of a series of motor torque. Clothes Wet at the end of bleach fill and tumble time. 2. Cotton/Sturdy ...Easy Care/ Perm Press Delicates Hand Washables 7/3 5/3 6/24 3/27 16010199 (16008373-03) 5 Revised 7/00 ©2000 Maytag Appliances Sales Company Number of seconds tumbling/ Number of seconds of Spin)... End of pause between tumbles. The washer will vary based on water fill times, due to types of clothing loads and the time for the door lock system to reduce the suds present....
... total cycle times are approximate and will go into a suds reduction routine, consisting of a series of motor torque. Clothes Wet at the end of bleach fill and tumble time. 2. Cotton/Sturdy ...Easy Care/ Perm Press Delicates Hand Washables 7/3 5/3 6/24 3/27 16010199 (16008373-03) 5 Revised 7/00 ©2000 Maytag Appliances Sales Company Number of seconds tumbling/ Number of seconds of Spin)... End of pause between tumbles. The washer will vary based on water fill times, due to types of clothing loads and the time for the door lock system to reduce the suds present....
Service Manual
Page 95
...VAC 2B (YL 6) 120 VAC 4T (OR 2) 16010199 (16008373-03) 8 Revised 7/00 ©2000 Maytag Appliances Sales Company ON 0 VDC - SECTION 7. ELECTRICAL INFORMATION FUNCTION Colors (Fabric Switch) Delicates (Fabric Switch)... Line Relay NO (GY 26) Door Lock - Spin P3 (1) Machine Control & Motor Control P5 (WH11) Power Hot Water Valve P5 (WH11) Cold Water Valve P5 (WH11) Door Lock Wax Motor Bleach Water Valve Softener ... P1/3 (YL 28 or RD 28) P2/4 (OR 40) P3/7 (YL 36) Line Relay Com (BK 27) P7/1 (OR7) P7/2 (BU 9) P7/4 (BR 14) Not Involved Not Involved Not Involved VOLTAGEAPPROX. (When...
...VAC 2B (YL 6) 120 VAC 4T (OR 2) 16010199 (16008373-03) 8 Revised 7/00 ©2000 Maytag Appliances Sales Company ON 0 VDC - SECTION 7. ELECTRICAL INFORMATION FUNCTION Colors (Fabric Switch) Delicates (Fabric Switch)... Line Relay NO (GY 26) Door Lock - Spin P3 (1) Machine Control & Motor Control P5 (WH11) Power Hot Water Valve P5 (WH11) Cold Water Valve P5 (WH11) Door Lock Wax Motor Bleach Water Valve Softener ... P1/3 (YL 28 or RD 28) P2/4 (OR 40) P3/7 (YL 36) Line Relay Com (BK 27) P7/1 (OR7) P7/2 (BU 9) P7/4 (BR 14) Not Involved Not Involved Not Involved VOLTAGEAPPROX. (When...