User's Guide
Page 8
Ordering paper and other supplies...126 Troubleshooting 128 Setup Troubleshooting...128 Incorrect language appears on the display...128 Power button is not lit ...128 Software does not install...129 Page does not print...130 Solving ...printer communication problems ...131 Understanding Warning levels ...132 Removing and reinstalling the software ...132 Enabling the USB port...132 Print troubleshooting...133 Improving print quality ...133 Poor text and graphic quality...134 Poor quality at the edges of the page...135 Print speed is slow...136...
Ordering paper and other supplies...126 Troubleshooting 128 Setup Troubleshooting...128 Incorrect language appears on the display...128 Power button is not lit ...128 Software does not install...129 Page does not print...130 Solving ...printer communication problems ...131 Understanding Warning levels ...132 Removing and reinstalling the software ...132 Enabling the USB port...132 Print troubleshooting...133 Improving print quality ...133 Poor text and graphic quality...134 Poor quality at the edges of the page...135 Print speed is slow...136...
User's Guide
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... camera using PictBridge ...153 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 153 Jams and misfeeds troubleshooting...154 How to clear and avoid paper jams...154 Paper jam in the Automatic Document Feeder (ADF)...154 Paper jam in the printer...155 Paper...freezes the computer...162 Poor scanned image quality ...163 Partial document or photo scans...163 Cannot scan to a computer over a network...164 Fax troubleshooting...164 Cannot send or receive a fax...164 Can send but not receive faxes...166 Can receive but not send faxes...167 Printer receives a ...
... camera using PictBridge ...153 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 153 Jams and misfeeds troubleshooting...154 How to clear and avoid paper jams...154 Paper jam in the Automatic Document Feeder (ADF)...154 Paper jam in the printer...155 Paper...freezes the computer...162 Poor scanned image quality ...163 Partial document or photo scans...163 Cannot scan to a computer over a network...164 Fax troubleshooting...164 Cannot send or receive a fax...164 Can send but not receive faxes...166 Can receive but not send faxes...167 Printer receives a ...
User's Guide
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... Comprehensive Version will be installed. Troubleshooting). 2 Double-click the printer Help icon. 4 Click Yes. Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on the Lexmark Web site at www.lexmark.com. In Windows XP and earlier...Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Select Lexmark Solution Center. Introduction 14 such as: 1 Do one of your printer) • Troubleshooting problems with printing, copying, Note: If necessary, click All Programs ...
... Comprehensive Version will be installed. Troubleshooting). 2 Double-click the printer Help icon. 4 Click Yes. Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on the Lexmark Web site at www.lexmark.com. In Windows XP and earlier...Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Select Lexmark Solution Center. Introduction 14 such as: 1 Do one of your printer) • Troubleshooting problems with printing, copying, Note: If necessary, click All Programs ...
User's Guide
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... connect it , other equipment. Note: The printer is a plug installed in the setup steps. Note: Do not remove the plug. If problems occur, see "Setup Troubleshooting" on page 32 • Use the fax line as a telephone, an answering machine, or a computer modem. You can connect the printer to an answering faxes...
... connect it , other equipment. Note: The printer is a plug installed in the setup steps. Note: Do not remove the plug. If problems occur, see "Setup Troubleshooting" on page 32 • Use the fax line as a telephone, an answering machine, or a computer modem. You can connect the printer to an answering faxes...
User's Guide
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... a photo or document. • Reprint or enlarge your photos as a multiple-page poster. Send a photo or document as an attachment to change printer settings and troubleshooting. Make quality greeting cards from a memory card, flash drive, CD, or digital camera to the Library. Download photos from your photos. From the bottom left...
... a photo or document. • Reprint or enlarge your photos as a multiple-page poster. Send a photo or document as an attachment to change printer settings and troubleshooting. Make quality greeting cards from a memory card, flash drive, CD, or digital camera to the Library. Download photos from your photos. From the bottom left...
User's Guide
Page 45
...8226; Turn printing voice notification on the Solution Center icon. 2 Click Setup and diagnose printer. 1 Click Programs or All Programs Lexmark X5400 Series. 2 Select Solution Center. From here You can: How To • Learn how to such printing features as photos, envelopes... to : - Print, scan, copy, and fax. - To open . Use basic features. - Print projects such as printing photographs, troubleshooting printing problems, and installing and maintaining supplies. Advanced • Change the appearance of the following methods. Click Fax History and Settings To Set...
...8226; Turn printing voice notification on the Solution Center icon. 2 Click Setup and diagnose printer. 1 Click Programs or All Programs Lexmark X5400 Series. 2 Select Solution Center. From here You can: How To • Learn how to such printing features as photos, envelopes... to : - Print, scan, copy, and fax. - To open . Use basic features. - Print projects such as printing photographs, troubleshooting printing problems, and installing and maintaining supplies. Advanced • Change the appearance of the following methods. Click Fax History and Settings To Set...
User's Guide
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...8226; Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on your printer to work properly, allow the printer software to run on or off : 1 Do...of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK...
...8226; Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on your printer to work properly, allow the printer software to run on or off : 1 Do...of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK...
User's Guide
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Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Power button is on page 66. Try one of the following : CHANGE THE LANGUAGE SELECTION ... display. 2 Press to save . Try one or more of the following : PRESS POWER BUTTON Make sure the printer is not lit These are possible solutions. Troubleshooting 128
Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Power button is on page 66. Try one of the following : CHANGE THE LANGUAGE SELECTION ... display. 2 Press to save . Try one or more of the following : PRESS POWER BUTTON Make sure the printer is not lit These are possible solutions. Troubleshooting 128
User's Guide
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Note: Windows 2000 users should use Service Pack 3 or later. The USB port is not on, press . Troubleshooting 129 REINSTALL THE SOFTWARE 1 Turn off . 2 Disconnect the power cord from the printer. 2 Plug the cord all the way into the power supply on the ...
Note: Windows 2000 users should use Service Pack 3 or later. The USB port is not on, press . Troubleshooting 129 REINSTALL THE SOFTWARE 1 Turn off . 2 Disconnect the power cord from the printer. 2 Plug the cord all the way into the power supply on the ...
User's Guide
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... page 132. Page does not print These are possible solutions. CHECK POWER If the light is not on, see "Removing and reinstalling the software" on . Troubleshooting 130 For more of the following: CHECK MESSAGES If an error message is not lit" on page 177. Try one or more information, see "Power...
... page 132. Page does not print These are possible solutions. CHECK POWER If the light is not on, see "Removing and reinstalling the software" on . Troubleshooting 130 For more of the following: CHECK MESSAGES If an error message is not lit" on page 177. Try one or more information, see "Power...
User's Guide
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... remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to print. Troubleshooting 131
... remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to print. Troubleshooting 131
User's Guide
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... correctly, visit our Web site at www.lexmark.com to reinstall the software. In Windows 2000, click Start Settings Control Panel. 2 If you may not work. • A red X indicates system requirements were not met. Troubleshooting 132 For proper installation, make sure the ... your operating system. 6 Select the file you may need to remove and reinstall the printer software. 1 Click Programs or All Programs Lexmark X5400 Series. 2 Select Uninstall. 3 Follow the instructions on the computer screen to download, and then follow the instructions on the computer: 1...
... correctly, visit our Web site at www.lexmark.com to reinstall the software. In Windows 2000, click Start Settings Control Panel. 2 If you may not work. • A red X indicates system requirements were not met. Troubleshooting 132 For proper installation, make sure the ... your operating system. 6 Select the file you may need to remove and reinstall the printer software. 1 Click Programs or All Programs Lexmark X5400 Series. 2 Select Uninstall. 3 Follow the instructions on the computer screen to download, and then follow the instructions on the computer: 1...
User's Guide
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...Contact Information tab. Do not use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Yes No If USB Host Controller and USB Root Hub are printing photos or other high-quality images, for the document. Did you want appears. 6 Press . Print troubleshooting Your printer may not support: ... Card. 2 Press . 3 Press or repeatedly until Quality appears. 4 Press . 5 Press or repeatedly until the quality you find the problem? Troubleshooting 133 Try one or more information, see the computer documentation. For more of paper. • Use a paper that is not enabled. If USB...
...Contact Information tab. Do not use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Yes No If USB Host Controller and USB Root Hub are printing photos or other high-quality images, for the document. Did you want appears. 6 Press . Print troubleshooting Your printer may not support: ... Card. 2 Press . 3 Press or repeatedly until Quality appears. 4 Press . 5 Press or repeatedly until the quality you find the problem? Troubleshooting 133 Try one or more information, see the computer documentation. For more of paper. • Use a paper that is not enabled. If USB...
User's Guide
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... print quality has not improved, continue to the next step. 3 Install the print cartridges. If print quality is still not satisfactory, replace the print cartridges. Troubleshooting 134 For more information, see "Ordering supplies" on page 123. If you want, follow these steps: 1 Align the print cartridges. REMOVE SHEETS AS THEY ARE... PRINT CARTRIDGES If the document still does not have the print quality you are printing photos or other high-quality images, for best results use Lexmark photo papers. For more information, see "Installing print cartridges" on page 122.
... print quality has not improved, continue to the next step. 3 Install the print cartridges. If print quality is still not satisfactory, replace the print cartridges. Troubleshooting 134 For more information, see "Ordering supplies" on page 123. If you want, follow these steps: 1 Align the print cartridges. REMOVE SHEETS AS THEY ARE... PRINT CARTRIDGES If the document still does not have the print quality you are printing photos or other high-quality images, for best results use Lexmark photo papers. For more information, see "Installing print cartridges" on page 122.
User's Guide
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... Setup. 3 Click Print Layout. 4 Click Borderless. CHECK PAPER CONDITION Use only new, unwrinkled paper. MAKE SURE YOU USE PHOTO PAPER Borderless printing requires photo paper. Troubleshooting 135 REMOVING AND REINSTALLING THE SOFTWARE Software may not be installed correctly. Small margins are printed when you select the Borderless feature when you are...
... Setup. 3 Click Print Layout. 4 Click Borderless. CHECK PAPER CONDITION Use only new, unwrinkled paper. MAKE SURE YOU USE PHOTO PAPER Borderless printing requires photo paper. Troubleshooting 135 REMOVING AND REINSTALLING THE SOFTWARE Software may not be installed correctly. Small margins are printed when you select the Borderless feature when you are...
User's Guide
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.... 3 Click Quality/Copies. 4 From the Quality/Speed area, select a lower print quality. You may be using a thicker type of paper. • Make sure you selected. Troubleshooting 136 CHECK PAPER SIZE Make sure the paper size being used matches the document or photo size you are loading the correct type of paper...
.... 3 Click Quality/Copies. 4 From the Quality/Speed area, select a lower print quality. You may be using a thicker type of paper. • Make sure you selected. Troubleshooting 136 CHECK PAPER SIZE Make sure the paper size being used matches the document or photo size you are loading the correct type of paper...
User's Guide
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...are printing a large file. The ink levels displayed in the Printing Status window when you are not updated during a print job; Lift the scanner unit. Troubleshooting 137 For cartridge-ordering information, see "Replacing print cartridges" on a cartridge, the ink level is low. they represent the ink level at least 24 hours.... Try one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on page 120.
...are printing a large file. The ink levels displayed in the Printing Status window when you are not updated during a print job; Lift the scanner unit. Troubleshooting 137 For cartridge-ordering information, see "Replacing print cartridges" on a cartridge, the ink level is low. they represent the ink level at least 24 hours.... Try one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on page 120.
User's Guide
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... one or more ink than text documents, ink usage increases when you , check for proper print cartridge installation. Characters on photo or heavyweight matte paper. Troubleshooting 138 MAKE SURE THE CARTRIDGES ARE PROPERLY INSTALLED With the front of the following : MAKE SURE THE FONTS ARE APPLIED CORRECTLY IN THE PROGRAM Most...
... one or more ink than text documents, ink usage increases when you , check for proper print cartridge installation. Characters on photo or heavyweight matte paper. Troubleshooting 138 MAKE SURE THE CARTRIDGES ARE PROPERLY INSTALLED With the front of the following : MAKE SURE THE FONTS ARE APPLIED CORRECTLY IN THE PROGRAM Most...
User's Guide
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... the program that created the document to be available in the upper left corner of the following . ARE THE COLOR AND PRINT SPEED SETTINGS CORRECT? Troubleshooting 139 Colors on printout are designed to fix these problems, and then save the changes for more information. Install a new cartridge. Not all fonts ... the following : • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the scanner glass.
... the program that created the document to be available in the upper left corner of the following . ARE THE COLOR AND PRINT SPEED SETTINGS CORRECT? Troubleshooting 139 Colors on printout are designed to fix these problems, and then save the changes for more information. Install a new cartridge. Not all fonts ... the following : • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the scanner glass.
User's Guide
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... program font selection box. MAKE SURE THE FONTS ARE APPLIED CORRECTLY IN THE PROGRAM Most programs do not absorb ink, the ink on page 61. Troubleshooting 140 Because transparencies and photo papers do not print a stretched or resized font. For information on ordering supplies, see "Choosing compatible specialty paper types" on...
... program font selection box. MAKE SURE THE FONTS ARE APPLIED CORRECTLY IN THE PROGRAM Most programs do not absorb ink, the ink on page 61. Troubleshooting 140 Because transparencies and photo papers do not print a stretched or resized font. For information on ordering supplies, see "Choosing compatible specialty paper types" on...