User's Guide
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...• Use the Service Center to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •... errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 94 • "Printhead errors" on page 94 • "Software did not install" on an error message dialog, click the For additional assistance, use one of...
...• Use the Service Center to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •... errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 94 • "Printhead errors" on page 94 • "Software did not install" on an error message dialog, click the For additional assistance, use one of...
User's Guide
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... and until Language Selection appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the... hold down and , and then press and release to turn the printer on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 94
... and until Language Selection appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the... hold down and , and then press and release to turn the printer on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 94
User's Guide
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Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print ...SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Troubleshooting 96 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB cable into the wall outlet, and...
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print ...SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Troubleshooting 96 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB cable into the wall outlet, and...
User's Guide
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...Power Saver mode. Troubleshooting 97 Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the Printer list, then...; For a printer that is wirelessly connected, see the Wireless troubleshooting section. Press and hold for any obvious damage. From the list of the printhead. 3 Close the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for three ...
...Power Saver mode. Troubleshooting 97 Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the Printer list, then...; For a printer that is wirelessly connected, see the Wireless troubleshooting section. Press and hold for any obvious damage. From the list of the printhead. 3 Close the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for three ...
User's Guide
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... the arrow buttons to scroll to Deep Clean Printhead, and then press . Press printer. to a defective port. An alignment page prints. Note: Do not remove the alignment page until printing is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load...
... the arrow buttons to scroll to Deep Clean Printhead, and then press . Press printer. to a defective port. An alignment page prints. Note: Do not remove the alignment page until printing is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load...
User's Guide
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... menu before going to step 2. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you loaded a 4 x 6 photo... area of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. If there is no Page Setup item on the File menu, then ...
... menu before going to step 2. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you loaded a 4 x 6 photo... area of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. If there is no Page Setup item on the File menu, then ...
User's Guide
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... using 15 printer does not print wireless 115 printer does not print wirelessly 115 printer does not respond 98 printer printing blank pages 98 printer problems, basic solutions 93 printer software installing 25 uninstalling 24 printer, setting as default 49 printhead aligning 90 printhead access 10 printhead error 94 Index 145
... using 15 printer does not print wireless 115 printer does not print wirelessly 115 printer does not respond 98 printer printing blank pages 98 printer problems, basic solutions 93 printer software installing 25 uninstalling 24 printer, setting as default 49 printhead aligning 90 printhead access 10 printhead error 94 Index 145
User's Guide
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... mode 50 printing mode changing 50 proof sheet using 42 protocol 87 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 130 reducing an image 54 repeating an image 56 replacing ink cartridges 12 resetting internal... display 94 page does not print 97 printer does not respond 98 printer printing blank pages 98 printhead error 94 software did not install 96 shared printing 77 sharing printer in Windows 76 software Service...technical support 93 Service Center 93 solving basic printer problems 93 wireless network 109 troubleshooting, copy scanner unit does not close 105 Index 146
... mode 50 printing mode changing 50 proof sheet using 42 protocol 87 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 130 reducing an image 54 repeating an image 56 replacing ink cartridges 12 resetting internal... display 94 page does not print 97 printer does not respond 98 printer printing blank pages 98 printhead error 94 software did not install 96 shared printing 77 sharing printer in Windows 76 software Service...technical support 93 Service Center 93 solving basic printer problems 93 wireless network 109 troubleshooting, copy scanner unit does not close 105 Index 146
User's Guide
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... 99 incorrect language appears on display 94 page does not print 97 printer does not respond 98 printer printing blank pages 98 printhead error 94 software did not install 96 troubleshooting, wireless cannot print over wireless network 110 changing wireless settings after installation (Mac)... for setting up wireless printing 67 installing printer on (Macintosh) 68 installing printer on (Windows) 68 interference 83 resolving communication problems 124 security 66 security information 79 signal strength 82 SSID 78 troubleshooting 109 types of wireless networks 81 wireless network compatibility 66 ...
... 99 incorrect language appears on display 94 page does not print 97 printer does not respond 98 printer printing blank pages 98 printhead error 94 software did not install 96 troubleshooting, wireless cannot print over wireless network 110 changing wireless settings after installation (Mac)... for setting up wireless printing 67 installing printer on (Macintosh) 68 installing printer on (Windows) 68 interference 83 resolving communication problems 124 security 66 security information 79 signal strength 82 SSID 78 troubleshooting 109 types of wireless networks 81 wireless network compatibility 66 ...
Quick Reference
Page 4
...Lexmark Web site at http://support.lexmark.com. Help using the "Clean Printhead" and "Deep Clean Printhead" features. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on troubleshooting common printer setup problems...Mac OS X 10.6 or later. • Print more pages with fewer cartridges. • Clean the printhead. Before replacing and recycling your ink cartridges, try using the printer software Software HelpHelp installed automatically with printer ...
...Lexmark Web site at http://support.lexmark.com. Help using the "Clean Printhead" and "Deep Clean Printhead" features. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on troubleshooting common printer setup problems...Mac OS X 10.6 or later. • Print more pages with fewer cartridges. • Clean the printhead. Before replacing and recycling your ink cartridges, try using the printer software Software HelpHelp installed automatically with printer ...
Quick Reference
Page 19
... BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the printer off. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live ... menu, then press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 19 • "Software did not install" on page 20 • "Print job does not print or is missing pages"...
... BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the printer off. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live ... menu, then press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 19 • "Software did not install" on page 20 • "Print job does not print or is missing pages"...
Quick Reference
Page 20
... the printer and lift the latch. 2 2 Remove the printhead. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ...WINDOWS BEFORE INSTALLING THE SOFTWARE 20 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer...
... the printer and lift the latch. 2 2 Remove the printhead. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ...WINDOWS BEFORE INSTALLING THE SOFTWARE 20 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer...
Quick Reference
Page 21
...panel, press . 4 Press the arrow buttons to scroll to a defective port. If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try another USB port on the printer. You may be caused by improperly installed ink cartridges. REMOVE AND RECONNECT THE...pop-up menu, choose your printer, and then click Add. Note: If you troubleshoot" checklist does not solve the problem, then try either of the computer. From the list of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Note: Make sure the printer ...
...panel, press . 4 Press the arrow buttons to scroll to a defective port. If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try another USB port on the printer. You may be caused by improperly installed ink cartridges. REMOVE AND RECONNECT THE...pop-up menu, choose your printer, and then click Add. Note: If you troubleshoot" checklist does not solve the problem, then try either of the computer. From the list of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Note: Make sure the printer ...
Quick Reference
Page 22
...more of the printer. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC ...If USB Host Controller and USB Root Hub are having trouble setting up the printer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the installation software CD. An alignment page prints. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly,...
...more of the printer. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC ...If USB Host Controller and USB Root Hub are having trouble setting up the printer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the installation software CD. An alignment page prints. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly,...