Troubleshooting Guide
Page 1
...the outlet is working. • The printer is turned on. • The printer cable is not connected properly Verify that you have properly configured the printer for Direct USB printing. The specified output bin is available on our Lexmark Web site at http://support.lexmark.com and click on . Make sure ...the connection is empty Load paper in Adobe Acrobat. 2 Click the printer icon. 3 Check the Print as image box. 4 Click OK. Job takes longer ...
...the outlet is working. • The printer is turned on. • The printer cable is not connected properly Verify that you have properly configured the printer for Direct USB printing. The specified output bin is available on our Lexmark Web site at http://support.lexmark.com and click on . Make sure ...the connection is empty Load paper in Adobe Acrobat. 2 Click the printer icon. 3 Check the Print as image box. 4 Click OK. Job takes longer ...
Troubleshooting Guide
Page 5
...is white • The toner may be low. When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is installed correctly. Part or all of 230°C (446°F). Printing is too dark • Change... Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are...
...is white • The toner may be low. When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is installed correctly. Part or all of 230°C (446°F). Printing is too dark • Change... Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are...
User's Guide
Page 4
... of supplies ...75 Conserving supplies ...75 Ordering supplies ...76 Recycling Lexmark products ...78 Moving the printer ...79 Chapter 8: Clearing jams 80 Identifying jams ...80 Access doors and trays ...81 Understanding jam messages ...82 Clearing printer jams ...82 Clearing staple jams ...93 Chapter 9: Administrative support 96 Adjusting operator panel brightness and contrast 96 Disabling operator...
... of supplies ...75 Conserving supplies ...75 Ordering supplies ...76 Recycling Lexmark products ...78 Moving the printer ...79 Chapter 8: Clearing jams 80 Identifying jams ...80 Access doors and trays ...81 Understanding jam messages ...82 Clearing printer jams ...82 Clearing staple jams ...93 Chapter 9: Administrative support 96 Adjusting operator panel brightness and contrast 96 Disabling operator...
User's Guide
Page 11
If attaching a local printer, you must install the printer driver on the Lexmark Web site at www.lexmark.com. A separate printer object will not replace the system driver. Drivers are also available in downloadable software packages on the computer before connecting the USB cable.... Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. Note: USB support is the letter of the CD-ROM drive). The procedure to install drivers depends on the operating system used by the computer...
If attaching a local printer, you must install the printer driver on the Lexmark Web site at www.lexmark.com. A separate printer object will not replace the system driver. Drivers are also available in downloadable software packages on the computer before connecting the USB cable.... Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. Note: USB support is the letter of the CD-ROM drive). The procedure to install drivers depends on the operating system used by the computer...
User's Guide
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...NT. Follow the instructions on the screen. 5 Select Local Attach, and click Finish. Note: USB support is the letter of the custom printer driver on the computer. 3 Click Agree to install printer drivers on the drivers CD. Serial printing With serial printing, data is created in the... use a Windows NT operating system, you must have an optional Parallel 1284-B Interface Card installed and use a parallel cable. Note: USB support is not available. The path should be purchased separately. To install utilities, change settings, or customize device drivers, select Custom, and follow ...
...NT. Follow the instructions on the screen. 5 Select Local Attach, and click Finish. Note: USB support is the letter of the custom printer driver on the computer. 3 Click Agree to install printer drivers on the drivers CD. Serial printing With serial printing, data is created in the... use a Windows NT operating system, you must have an optional Parallel 1284-B Interface Card installed and use a parallel cable. Note: USB support is not available. The path should be purchased separately. To install utilities, change settings, or customize device drivers, select Custom, and follow ...
User's Guide
Page 13
...to Serial or Serial x. 10 Print a Menu Settings page, and verify the serial parameters are correct. Note the following restrictions: • Maximum baud rate supported is 115,200. • Data Bits must be set to 7 or 8. • Parity must be set to Even, Odd, or None. ... computer. Windows 13 Setting parameters in the COM port. Note: For information about serial menus and messages, see the publications CD that shipped with the printer. 3 Press until Reports appears, and then press . d Look under the Standard Serial (or Serial Option X if a serial interface card is Xon/Xoff....
...to Serial or Serial x. 10 Print a Menu Settings page, and verify the serial parameters are correct. Note the following restrictions: • Maximum baud rate supported is 115,200. • Data Bits must be set to 7 or 8. • Parity must be set to Even, Odd, or None. ... computer. Windows 13 Setting parameters in the COM port. Note: For information about serial menus and messages, see the publications CD that shipped with the printer. 3 Press until Reports appears, and then press . d Look under the Standard Serial (or Serial Option X if a serial interface card is Xon/Xoff....
User's Guide
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..., make sure the USB cable is properly connected, and the printer is turned on many UNIX and Linux platforms, such as a desktop printer. All the printer driver packages support local printing using Lexmark printers in UNIX and Linux environments. The printer is supported on . 6 Select the name of the printer, and click OK. UNIX/Linux Local printing is now...
..., make sure the USB cable is properly connected, and the printer is turned on many UNIX and Linux platforms, such as a desktop printer. All the printer driver packages support local printing using Lexmark printers in UNIX and Linux environments. The printer is supported on . 6 Select the name of the printer, and click OK. UNIX/Linux Local printing is now...
User's Guide
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... . This page also provides important information to configure the printer for a solution, and print another network setup page to the printer. Submitting Selection appears briefly. 8 Press until Network Setup Page appears, and then press . Consult a system support person for network printing. 1 Make sure the printer is installed, Print Net1 Setup appears on the display...
... . This page also provides important information to configure the printer for a solution, and print another network setup page to the printer. Submitting Selection appears briefly. 8 Press until Network Setup Page appears, and then press . Consult a system support person for network printing. 1 Make sure the printer is installed, Print Net1 Setup appears on the display...
User's Guide
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... a network computer, type ping followed by the new printer IP address (for use a system network printer port, such as printer status alerts. When the address is sent. Submitting Selection appears briefly. 10 Press until the printer returns to Ready. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are correct...
... a network computer, type ping followed by the new printer IP address (for use a system network printer port, such as printer status alerts. When the address is sent. Submitting Selection appears briefly. 10 Press until the printer returns to Ready. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are correct...
User's Guide
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... agreement. Clients c Click Agree to make sure the printer was successfully shared. • The printer object in the text box. It may appear to load. Note: USB support is shared in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or...
... agreement. Clients c Click Agree to make sure the printer was successfully shared. • The printer object in the text box. It may appear to load. Note: USB support is shared in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or...
User's Guide
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..., and click OK. b Double-click the installer package for all printers. Installing drivers for network printing Configuring Drag'N'Print Note: Drag'N'Print™ support is not available for the printer. To print to select. 5 Select the AppleTalk zone from the list. 6 Select the new printer from the pop-up menu. a Insert the drivers CD...
..., and click OK. b Double-click the installer package for all printers. Installing drivers for network printing Configuring Drag'N'Print Note: Drag'N'Print™ support is not available for the printer. To print to select. 5 Select the AppleTalk zone from the list. 6 Select the new printer from the pop-up menu. a Insert the drivers CD...
User's Guide
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... heading to find the default name of the printer. 5 Click Create. 6 Make sure there is an icon next to select, look on the Lexmark Web site at www.lexmark.com. Visit the Lexmark Web site at www.lexmark.com. NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint). UNIX.../Linux 24 Note: A printer PPD is also on the Lexmark Web site at www.lexmark.com for network printing f ...
... heading to find the default name of the printer. 5 Click Create. 6 Make sure there is an icon next to select, look on the Lexmark Web site at www.lexmark.com. Visit the Lexmark Web site at www.lexmark.com. NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint). UNIX.../Linux 24 Note: A printer PPD is also on the Lexmark Web site at www.lexmark.com for network printing f ...
User's Guide
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... number. The tab, round peg, and square holes on top of a tray and a support unit. The printer automatically recognizes any previously installed drawers, or the table or printer cabinet where you position the support unit so the edges are installed the same way. 1 Remove the tray from both the...place. 3 Attach another optional drawer, a duplex unit, or the printer. Make sure the support unit is installed. Square hole Tab Round peg Installing input options 26 You can attach a label to the trays to use the printer. The 250-sheet drawer and the 500-sheet drawer are aligned properly...
... number. The tab, round peg, and square holes on top of a tray and a support unit. The printer automatically recognizes any previously installed drawers, or the table or printer cabinet where you position the support unit so the edges are installed the same way. 1 Remove the tray from both the...place. 3 Attach another optional drawer, a duplex unit, or the printer. Make sure the support unit is installed. Square hole Tab Round peg Installing input options 26 You can attach a label to the trays to use the printer. The 250-sheet drawer and the 500-sheet drawer are aligned properly...
User's Guide
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... system board. 2 Remove the screw and the cover plate, and save them. Installing and removing options Installing an option card The printer has two connectors that support the following option cards: • Hard disk with adapter card • MarkNet N8000 series internal print server • RS-232...; Coax/Twinax Adapter for SCS Warning: Option cards are installing a tall card, install it in connector 1. Touch something metal such as the printer frame before you are installing two short cards on the system board, and push the card firmly into the system board connector. 5 Insert the...
... system board. 2 Remove the screw and the cover plate, and save them. Installing and removing options Installing an option card The printer has two connectors that support the following option cards: • Hard disk with adapter card • MarkNet N8000 series internal print server • RS-232...; Coax/Twinax Adapter for SCS Warning: Option cards are installing a tall card, install it in connector 1. Touch something metal such as the printer frame before you are installing two short cards on the system board, and push the card firmly into the system board connector. 5 Insert the...
User's Guide
Page 36
... device A USB Direct interface is located on paper jam prevention and print media storage, see our Lexmark Web site at http:// support.lexmark.com, and click KnowledgeBase to search for Direct USB printing. Printing from a software application, a window representing the printer driver opens. Note the following when using a USB flash memory device with the...
... device A USB Direct interface is located on paper jam prevention and print media storage, see our Lexmark Web site at http:// support.lexmark.com, and click KnowledgeBase to search for Direct USB printing. Printing from a software application, a window representing the printer driver opens. Note the following when using a USB flash memory device with the...
User's Guide
Page 55
... It stays in toward the printer. Loading the envelope feeder 55 Printing Loading the envelope feeder The optional envelope feeder can accept a variety of the envelopes from sticking together and helps them . To load the envelope feeder: 1 Adjust the envelope support for the length of envelope ...of envelopes back and forth, and then straighten the edges on it or applying excessive force. 2 Lift the envelope weight back toward the printer) for short envelopes • Extended to the middle position for long envelopes Warning: Do not place objects on the envelope feeder. However,...
... It stays in toward the printer. Loading the envelope feeder 55 Printing Loading the envelope feeder The optional envelope feeder can accept a variety of the envelopes from sticking together and helps them . To load the envelope feeder: 1 Adjust the envelope support for the length of envelope ...of envelopes back and forth, and then straighten the edges on it or applying excessive force. 2 Lift the envelope weight back toward the printer) for short envelopes • Extended to the middle position for long envelopes Warning: Do not place objects on the envelope feeder. However,...
User's Guide
Page 58
..., you selected, your output bin capacity is one is allowed to connect with the option for the printer. Output bins available The following table provides information on all output bins support every paper and envelope size. Identifying and linking output bins 58 Depending on the model you can be... installed on the printer Bin is standard on the printer and located on top of the printer Any of the options in combinations as ...
..., you selected, your output bin capacity is one is allowed to connect with the option for the printer. Output bins available The following table provides information on all output bins support every paper and envelope size. Identifying and linking output bins 58 Depending on the model you can be... installed on the printer Bin is standard on the printer and located on top of the printer Any of the options in combinations as ...
User's Guide
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... variety of things concerning print media before purchasing large quantities. We recommend that you try a limited sample of paper and specialty media the printer supports, see the Card Stock & Label Guide available on standard and optional sources for both input and output trays and bins. • Print... jams For more details about the types of any paper or specialty media you are considering using with the printer before you use a print media size not listed, select the next larger size. Supported print media The following tables provide information on our Lexmark Web site at www...
... variety of things concerning print media before purchasing large quantities. We recommend that you try a limited sample of paper and specialty media the printer supports, see the Card Stock & Label Guide available on standard and optional sources for both input and output trays and bins. • Print... jams For more details about the types of any paper or specialty media you are considering using with the printer before you use a print media size not listed, select the next larger size. Supported print media The following tables provide information on our Lexmark Web site at www...
User's Guide
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... 61 indicates support T640 250-sheet tray T642, T644 500-sheet tray 250-sheet drawer (option) 500-sheet drawer (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (...
... 61 indicates support T640 250-sheet tray T642, T644 500-sheet tray 250-sheet drawer (option) 500-sheet drawer (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (...
User's Guide
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... the software application. See "Printing folio and statement sizes" for more information. 2 This size setting formats the page for 215.9 x 355.6 mm (8.5 x 14 in . indicates support Print media size Dimensions 9 Envelope 98.4 x 225.4 mm (3.875 x 8.87 in.) 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) ... mm (6.38 x 9.01 in.) 98.4 x 162 mm to 9.01x 12.76 in.) 1 This size does not appear in . Supported print media 62 T640 250-sheet tray T642, T644 500-sheet tray 250-sheet drawer (option) 500-sheet drawer (option) Multipurpose feeder 2000-sheet drawer...
... the software application. See "Printing folio and statement sizes" for more information. 2 This size setting formats the page for 215.9 x 355.6 mm (8.5 x 14 in . indicates support Print media size Dimensions 9 Envelope 98.4 x 225.4 mm (3.875 x 8.87 in.) 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) ... mm (6.38 x 9.01 in.) 98.4 x 162 mm to 9.01x 12.76 in.) 1 This size does not appear in . Supported print media 62 T640 250-sheet tray T642, T644 500-sheet tray 250-sheet drawer (option) 500-sheet drawer (option) Multipurpose feeder 2000-sheet drawer...