User Manual
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... information under "Notices" on page 261. Fifth Edition (September 2009) © Copyright Lenovo 2008, 2009. GS-35F-05925. © Lenovo 2008, 2009 Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private...
... information under "Notices" on page 261. Fifth Edition (September 2009) © Copyright Lenovo 2008, 2009. GS-35F-05925. © Lenovo 2008, 2009 Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private...
User Manual
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...follows: 1. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following important service information... BIOS downloads are customer-installable. Follow the directions on the screen. 3. Strategy for assistance or download information. Go to http://www.lenovo.com/support 2. "Product definition" on page 41 - "How to use error message" on page 40 v "Strategy for replacing FRUs for ...
...follows: 1. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following important service information... BIOS downloads are customer-installable. Follow the directions on the screen. 3. Strategy for assistance or download information. Go to http://www.lenovo.com/support 2. "Product definition" on page 41 - "How to use error message" on page 40 v "Strategy for replacing FRUs for ...
User Manual
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... the 4-digit MT and 3-digit CMV model (Example: 1829-W15). Also, PEW, eSupport, and the HMM will have this configuration sent to support CTO, CMV, and GAV products. GAVs are loaded in the HMM. Therefore, it is the primary source for identifying FRU part numbers and FRU... definition Dynamic Configure To Order (CTO) This provides the ability for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. A CMV is a standard model (fixed configuration). The PRODUCT ID portion of the...
... the 4-digit MT and 3-digit CMV model (Example: 1829-W15). Also, PEW, eSupport, and the HMM will have this configuration sent to support CTO, CMV, and GAV products. GAVs are loaded in the HMM. Therefore, it is the primary source for identifying FRU part numbers and FRU... definition Dynamic Configure To Order (CTO) This provides the ability for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. A CMV is a standard model (fixed configuration). The PRODUCT ID portion of the...
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... following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Filter by description, with applicable machine type model and FRU will be used to view the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual...
... following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Filter by description, with applicable machine type model and FRU will be used to view the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual...
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...select an incorrect drive, data or programs might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 "PC-Doctor for DOS" on page 49 - v Before replacing any ThinkPad model that you go to the checkout guide, be sure to do first" on page 44 v "... the test again. Consider replacing a FRU only when a problem recurs. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - "FRU tests" on page 50 v "Power system checkout" on page 52 The descriptions in the computer that supports the PC-Doctor® for Rescue and Recovery" on page 45 - v...
...select an incorrect drive, data or programs might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 "PC-Doctor for DOS" on page 49 - v Before replacing any ThinkPad model that you go to the checkout guide, be sure to do first" on page 44 v "... the test again. Consider replacing a FRU only when a problem recurs. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - "FRU tests" on page 50 v "Power system checkout" on page 52 The descriptions in the computer that supports the PC-Doctor® for Rescue and Recovery" on page 45 - v...
User Manual
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... supervisor password; The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to re-create the failure by running the diagnostics test included in identifying and correcting problems with the ThinkPad Notebook. Verify the symptoms. Try to test a device that are protected by ... the diagnostic test or by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2.
... supervisor password; The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to re-create the failure by running the diagnostics test included in identifying and correcting problems with the ThinkPad Notebook. Verify the symptoms. Try to test a device that are protected by ... the diagnostic test or by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2.
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... appear in menus. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. It supports only the internal optical drive of the ThinkPad Notebook. Note: You can select an item not only with the arrow keys, but... menu does not mean the formal support device list. Follow the instructions on page 52, and check the power sources. When the ThinkPad logo comes up, immediately press F12 to move in the PC-Doctor menu. Press cursor keys to select. 46 ThinkPad T500 and W500 Hardware Maintenance Manual Turn on...
... appear in menus. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. It supports only the internal optical drive of the ThinkPad Notebook. Note: You can select an item not only with the arrow keys, but... menu does not mean the formal support device list. Follow the instructions on page 52, and check the power sources. When the ThinkPad logo comes up, immediately press F12 to move in the PC-Doctor menu. Press cursor keys to select. 46 ThinkPad T500 and W500 Hardware Maintenance Manual Turn on...
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... test, select Quit - v Video Adapter test supports only the LCD display on the screen. If there is a problem, PC-Doctor shows messages describing it cannot be sensed. Follow the instructions on the ThinkPad Notebook. v To test Digital Signature Chip, the... Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...
... test, select Quit - v Video Adapter test supports only the LCD display on the screen. If there is a problem, PC-Doctor shows messages describing it cannot be sensed. Follow the instructions on the ThinkPad Notebook. v To test Digital Signature Chip, the... Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...
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...lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. PC-Doctor for Windows In some models of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500... and W500 Hardware Maintenance Manual Follow the instructions on the Web site. Select one of ThinkPad Notebook, PC-Doctor for Windows enables you to...
...lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. PC-Doctor for Windows In some models of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500... and W500 Hardware Maintenance Manual Follow the instructions on the Web site. Select one of ThinkPad Notebook, PC-Doctor for Windows enables you to...
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General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. To run the PC-Doctor program to test the hardware features of the computer.
General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. To run the PC-Doctor program to test the hardware features of the computer.
User Manual
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...HDP to recover data from the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or... following: (A) If no service procedure to the hard disk drive. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual The Master + User mode requires two HDPs; Attention: If... is displayed in order to get access to move down the menu. 4. Note: There are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to remove the hard-disk password" on ...
...HDP to recover data from the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or... following: (A) If no service procedure to the hard disk drive. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual The Master + User mode requires two HDPs; Attention: If... is displayed in order to get access to move down the menu. 4. Note: There are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to remove the hard-disk password" on ...
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... enter BIOS Setup Utility. Select Master HDP. 7. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security --> Password. Select Security, using the cursor directional...press Enter twice. 8. How to move down the menu. 4. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. Related service information 59 For models supporting the Passphrase function, press F1 while HDP icon is displayed in the Enter Current Password field. ...
... enter BIOS Setup Utility. Select Master HDP. 7. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security --> Password. Select Security, using the cursor directional...press Enter twice. 8. How to move down the menu. 4. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. Related service information 59 For models supporting the Passphrase function, press F1 while HDP icon is displayed in the Enter Current Password field. ...
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...XP, power scheme) appears. 2. v Open the LCD cover. Press Fn+F3. v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. In certain circumstances, the computer goes into screen blank mode, do any key. A panel for selecting a power plan (in Power Manager.... also put the computer into sleep (standby) mode automatically: v If a "suspend time" has been set on the power switch. 60 ThinkPad T500 and W500 Hardware Maintenance Manual Screen blank mode If the time set the low-battery alarm, the charge indicator notifies you when the battery is...
...XP, power scheme) appears. 2. v Open the LCD cover. Press Fn+F3. v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. In certain circumstances, the computer goes into screen blank mode, do any key. A panel for selecting a power plan (in Power Manager.... also put the computer into sleep (standby) mode automatically: v If a "suspend time" has been set on the power switch. 60 ThinkPad T500 and W500 Hardware Maintenance Manual Screen blank mode If the time set the low-battery alarm, the charge indicator notifies you when the battery is...
User Manual
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...Enter to load the default setting. System board. 0185 Bad startup sequence settings. Then save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual If replacing a FRU does not solve the problem, put the original part back in sequence." This index...numeric error is not described there, go to "Intermittent problems" on page 69 The symptom-to-FRU index in boldface type. Note: For a device not supported by pressing F10. 2. Symptom-to-FRU index This section contains following information: v "Numeric error codes" v "Error messages" on page 66 v "Beep...
...Enter to load the default setting. System board. 0185 Bad startup sequence settings. Then save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual If replacing a FRU does not solve the problem, put the original part back in sequence." This index...numeric error is not described there, go to "Intermittent problems" on page 69 The symptom-to-FRU index in boldface type. Note: For a device not supported by pressing F10. 2. Symptom-to-FRU index This section contains following information: v "Numeric error codes" v "Error messages" on page 66 v "Beep...
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Remove the WAN card that you set up within your HDD is available at http://www.lenovo.com/support 2100 Initialization error on HDD1 (Ultrabay hard 2. Place the ThinkPad Notebook on this system. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not ... shock to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached to...
Remove the WAN card that you set up within your HDD is available at http://www.lenovo.com/support 2100 Initialization error on HDD1 (Ultrabay hard 2. Place the ThinkPad Notebook on this system. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not ... shock to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached to...
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... hang problems can be considered only when a problem recurs. Verify that has failed, if wrong devices are supported by the FRU code. Visually check each FRU for the system board in the internal drive i. Non-ThinkPad devices b. Battery pack e. External diskette drive or optical drive g. Optical disk or diskette in loop mode...
... hang problems can be considered only when a problem recurs. Verify that has failed, if wrong devices are supported by the FRU code. Visually check each FRU for the system board in the internal drive i. Non-ThinkPad devices b. Battery pack e. External diskette drive or optical drive g. Optical disk or diskette in loop mode...
User Manual
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... can be detached from Mini Dock: This button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad T500 and W500 Hardware Maintenance Manual v Eject ThinkPad PC from the docking station. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. Buttons for the Fn+F9 function. Each user needs to the...
... can be detached from Mini Dock: This button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad T500 and W500 Hardware Maintenance Manual v Eject ThinkPad PC from the docking station. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. Buttons for the Fn+F9 function. Each user needs to the...
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Note: To use Fn+F12 for a few seconds when you must have the ThinkPad PM device driver installed on the ThinkPad computers that have the ThinkLight. The on or off . To return to normal operation, press the power button for the Previous Track button. Fn+... and Fn+left arrow key for less than four seconds. Fn+F11 Reserved. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the computer. Fn+cursor keys These key combinations work with Windows Media Player. Fn key combinations (continued) Key combination Description Fn+F10 Reserved...
Note: To use Fn+F12 for a few seconds when you must have the ThinkPad PM device driver installed on the ThinkPad computers that have the ThinkLight. The on or off . To return to normal operation, press the power button for the Previous Track button. Fn+... and Fn+left arrow key for less than four seconds. Fn+F11 Reserved. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the computer. Fn+cursor keys These key combinations work with Windows Media Player. Fn key combinations (continued) Key combination Description Fn+F10 Reserved...
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Table 30. Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 122 ThinkPad T500 and W500 Hardware Maintenance Manual
Table 30. Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 122 ThinkPad T500 and W500 Hardware Maintenance Manual
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...sheet, bottom CPU v Insulation sheet, front top v Shield sheet for NB v Insulation sheet for MDC v Bracket, Keyboarad support assembly, Integrate v Bracket, Keyboarad support assembly, Discrete Note: Italicized letters in parentheses are references to the exploded view in "Overall" on page 144. v ..., AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 43Y9730 CRU ID N N 240 ThinkPad T500 and W500 Hardware Maintenance Manual Table 46.
...sheet, bottom CPU v Insulation sheet, front top v Shield sheet for NB v Insulation sheet for MDC v Bracket, Keyboarad support assembly, Integrate v Bracket, Keyboarad support assembly, Discrete Note: Italicized letters in parentheses are references to the exploded view in "Overall" on page 144. v ..., AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 43Y9730 CRU ID N N 240 ThinkPad T500 and W500 Hardware Maintenance Manual Table 46.