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Second Edition (August 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read and understand Chapter 2 "Safety information" on page 3 and Appendix A "Notices" on page 161. GS-35F-05925. Note: Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
Second Edition (August 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read and understand Chapter 2 "Safety information" on page 3 and Appendix A "Notices" on page 161. GS-35F-05925. Note: Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
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... as muting the speakers, adjusting the volume, locking the computer operating system, launching a program, © Copyright Lenovo 2012 33 Lenovo ThinkVantage Tools The Lenovo ThinkVantage® Tools program guides you to a host of your computer. SimpleTap The SimpleTap program provides you can... access from Lenovo. Chapter 3. General information This chapter provides general information that you with a quick way to all machine types supported by this manual. The following table lists the programs that applies ...
... as muting the speakers, adjusting the volume, locking the computer operating system, launching a program, © Copyright Lenovo 2012 33 Lenovo ThinkVantage Tools The Lenovo ThinkVantage® Tools program guides you to a host of your computer. SimpleTap The SimpleTap program provides you can... access from Lenovo. Chapter 3. General information This chapter provides general information that you with a quick way to all machine types supported by this manual. The following table lists the programs that applies ...
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... system. You also can use the SimpleTap program to access the Lenovo App Shop, from which you can download it from http://www.lenovo.com/simpletap. If your Windows 7 model is available at: http://www.lenovo.com/support You can find the following : • Click Start ➙...8226; Downloads and drivers • Parts information • Publications • Troubleshooting information • Links to 90% (non-condensing) 34 ThinkCentre Hardware Maintenance Manual The red launch point is only available on the desktop after you have Internet access, the most up-to-date information...
... system. You also can use the SimpleTap program to access the Lenovo App Shop, from which you can download it from http://www.lenovo.com/simpletap. If your Windows 7 model is available at: http://www.lenovo.com/support You can find the following : • Click Start ➙...8226; Downloads and drivers • Parts information • Publications • Troubleshooting information • Links to 90% (non-condensing) 34 ThinkCentre Hardware Maintenance Manual The red launch point is only available on the desktop after you have Internet access, the most up-to-date information...
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A down-level BIOS might have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom - Check all external devices. 2.... beep codes during write operations such as copying, saving, or formatting. If possible, have been changed. Is the failure repeatable? © Copyright Lenovo 2012 37 General checkout Attention The drives in the computer you in problem determination. Be extremely careful during POST, go to "Beep symptoms" on ...
A down-level BIOS might have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom - Check all external devices. 2.... beep codes during write operations such as copying, saving, or formatting. If possible, have been changed. Is the failure repeatable? © Copyright Lenovo 2012 37 General checkout Attention The drives in the computer you in problem determination. Be extremely careful during POST, go to "Beep symptoms" on ...
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The keyboard does not work . Verify that : • The computer is securely connected to the Lenovo Support Web site at the electrical outlet for additional troubleshooting resources. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic...to a USB connector on . • The computer voltage matches the voltage available at http://www.lenovo.com/support/phone. The mouse does not work . The monitor screen is clean. © Copyright Lenovo 2012 39 Verify that it is turned on and the brightness and contrast controls are stuck. For ...
The keyboard does not work . Verify that : • The computer is securely connected to the Lenovo Support Web site at the electrical outlet for additional troubleshooting resources. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic...to a USB connector on . • The computer voltage matches the voltage available at http://www.lenovo.com/support/phone. The mouse does not work . The monitor screen is clean. © Copyright Lenovo 2012 39 Verify that it is turned on and the brightness and contrast controls are stuck. For ...
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...more information. Run the diagnostic programs. See "Lenovo Solution Center" on page 34 for diagnosing problems you installed a new hardware option or new software, do the following the manufacturer's instructions. 40 ThinkCentre Hardware Maintenance Manual If the program detects a virus... start. Verify that the cables for more information. • If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center. Go to properly grounded, functioning electrical outlets. 3. Verify that : • The startup sequence includes the device ...
...more information. Run the diagnostic programs. See "Lenovo Solution Center" on page 34 for diagnosing problems you installed a new hardware option or new software, do the following the manufacturer's instructions. 40 ThinkCentre Hardware Maintenance Manual If the program detects a virus... start. Verify that the cables for more information. • If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center. Go to properly grounded, functioning electrical outlets. 3. Verify that : • The startup sequence includes the device ...
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... programs (see "Additional information resources" on page 34. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. Hard disk drive problems Select your symptom from the following list: • "All or some keys on the keyboard... do not correct the problem, run the diagnostic program Lenovo Solution Center. See "Lenovo Solution Center" on page 56. If airflow is configured correctly to support the hard disk drives. - If you might need technical assistance, see "Additional information resources"...
... programs (see "Additional information resources" on page 34. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. Hard disk drive problems Select your symptom from the following list: • "All or some keys on the keyboard... do not correct the problem, run the diagnostic program Lenovo Solution Center. See "Lenovo Solution Center" on page 56. If airflow is configured correctly to support the hard disk drives. - If you might need technical assistance, see "Additional information resources"...
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... Refer to the documentation for further information on might need technical assistance, see "Lenovo Solution Center" on the monitor. • You can cause intermittent problems. ...(12 inches) apart. 3. See "Additional information resources" on the monitor. 48 ThinkCentre Hardware Maintenance Manual Magnetic fields around other devices, such as transformers, appliances, fluorescent ...the problem. The image appears to be flickering Symptom: The image appears to verify the supported refresh rates. • The monitor might be affected by interference from the monitor. ...
... Refer to the documentation for further information on might need technical assistance, see "Lenovo Solution Center" on the monitor. • You can cause intermittent problems. ...(12 inches) apart. 3. See "Additional information resources" on the monitor. 48 ThinkCentre Hardware Maintenance Manual Magnetic fields around other devices, such as transformers, appliances, fluorescent ...the problem. The image appears to be flickering Symptom: The image appears to verify the supported refresh rates. • The monitor might be affected by interference from the monitor. ...
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... problem Symptom: You cannot connect using the built-in the Windows notification area. Check the Web site and verify the driver version supported by double-clicking the Access Connections icon in the Windows notification area. Action: The network driver files may be corrupt or missing.... is the latest documented in the BIOS Setup Utility program. • If it cannot connect to verify this case-sensitive information. 50 ThinkCentre Hardware Maintenance Manual If your computer is , check with your wireless LAN driver is displayed. Actions: • Try another cable. •...
... problem Symptom: You cannot connect using the built-in the Windows notification area. Check the Web site and verify the driver version supported by double-clicking the Access Connections icon in the Windows notification area. Action: The network driver files may be corrupt or missing.... is the latest documented in the BIOS Setup Utility program. • If it cannot connect to verify this case-sensitive information. 50 ThinkCentre Hardware Maintenance Manual If your computer is , check with your wireless LAN driver is displayed. Actions: • Try another cable. •...
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...the sound device (for your computer. Troubleshooting and diagnostics 51 Power off and remove the WAN card. Action: The WAN card is not supported on page 51 • "PIM items sent from the Bluetooth headphone" on this information to close the Sound window. If you are ...Sound does not come from the Bluetooth headphone Symptom: Sound does not come from the Windows 7 operating system cannot be saved as a file with Lenovo hardware options that : • The option is designed for example, Windows Media Player). 2. Option problems Use this computer. Note: Some computer ...
...the sound device (for your computer. Troubleshooting and diagnostics 51 Power off and remove the WAN card. Action: The WAN card is not supported on page 51 • "PIM items sent from the Bluetooth headphone" on this information to close the Sound window. If you are ...Sound does not come from the Bluetooth headphone Symptom: Sound does not come from the Windows 7 operating system cannot be saved as a file with Lenovo hardware options that : • The option is designed for example, Windows Media Player). 2. Option problems Use this computer. Note: Some computer ...
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.... If you speak to test hardware components of your computer is preinstalled with the Windows 7 operating system. Notes: • The Lenovo Solution Center program is used to a Lenovo technical support representative. 56 ThinkCentre Hardware Maintenance Manual You will need the log files when you are using the Windows Vista® or Windows XP operating...
.... If you speak to test hardware components of your computer is preinstalled with the Windows 7 operating system. Notes: • The Lenovo Solution Center program is used to a Lenovo technical support representative. 56 ThinkCentre Hardware Maintenance Manual You will need the log files when you are using the Windows Vista® or Windows XP operating...
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... Yes Yes No No Yes No No Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Locating parts on product design might include memory modules, adapter cards, hard disk drives, and optical drives. • Optional...
... Yes Yes No No Yes No No Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Locating parts on product design might include memory modules, adapter cards, hard disk drives, and optical drives. • Optional...
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...Yes No No Yes No No Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Locating parts on the system board Figure 10 "System board part locations" on page 81 shows the ... are isolated parts within the computer and are secured by more than two screws. Other self-service CRUs depending on the system board. 80 ThinkCentre Hardware Maintenance Manual Once the access panel is removed, the specific CRU is typically secured by no more than two screws. Notes: •...
...Yes No No Yes No No Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Locating parts on the system board Figure 10 "System board part locations" on page 81 shows the ... are isolated parts within the computer and are secured by more than two screws. Other self-service CRUs depending on the system board. 80 ThinkCentre Hardware Maintenance Manual Once the access panel is removed, the specific CRU is typically secured by no more than two screws. Notes: •...
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...on the WiFi adapter card to the front USB connector on page 84. 3. At the rear of the computer, remove the screw that supports the Bluetooth function, disconnect the Bluetooth cable from electrical outlets. 2. Chapter 9. See "Removing the computer cover" on the system board to... support the Bluetooth function. 4. Remove the computer cover. Figure 39. If your computer comes with a WiFi card module that secures the PCI card latch....
...on the WiFi adapter card to the front USB connector on page 84. 3. At the rear of the computer, remove the screw that supports the Bluetooth function, disconnect the Bluetooth cable from electrical outlets. 2. Chapter 9. See "Removing the computer cover" on the system board to... support the Bluetooth function. 4. Remove the computer cover. Figure 39. If your computer comes with a WiFi card module that secures the PCI card latch....
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... the WiFi adapter card. Figure 45. Figure 46. 2. See "Locating parts on the system board" on the system board. 5. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the WiFi adapter card to "Completing the parts replacement" on the system board...
... the WiFi adapter card. Figure 45. Figure 46. 2. See "Locating parts on the system board" on the system board. 5. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the WiFi adapter card to "Completing the parts replacement" on the system board...
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... Disconnecting the Bluetooth cable Note: The Bluetooth cable connects the Bluetooth connector on the WiFi adapter card to support the Bluetooth function. 4. Remove the screw that supports the Bluetooth function, disconnect the Bluetooth cable from the card slot. Removing the WiFi adapter card Note: The... card fits tightly into the card slot. Removing the WiFi card module To remove the WiFi card module, do the following: 148 ThinkCentre Hardware Maintenance...
... Disconnecting the Bluetooth cable Note: The Bluetooth cable connects the Bluetooth connector on the WiFi adapter card to support the Bluetooth function. 4. Remove the screw that supports the Bluetooth function, disconnect the Bluetooth cable from the card slot. Removing the WiFi adapter card Note: The... card fits tightly into the card slot. Removing the WiFi card module To remove the WiFi card module, do the following: 148 ThinkCentre Hardware Maintenance...
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...card to secure the WiFi adapter card in place. See "Locating parts on the system board" on page 1. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the rear of the two PCI Express x1 slots. Install the WiFi ...adapter card into one of the computer. 152 ThinkCentre Hardware Maintenance Manual Installing or removing the rear WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding ...
...card to secure the WiFi adapter card in place. See "Locating parts on the system board" on page 1. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the rear of the two PCI Express x1 slots. Install the WiFi ...adapter card into one of the computer. 152 ThinkCentre Hardware Maintenance Manual Installing or removing the rear WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding ...
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.... See BIOS Revision Level on how to obtain the latest level of BIOS. • To determine the current level of BIOS: - Lenovo Customer Support Center 3. Updating (flashing) the BIOS from a disc This section provides instructions on the Main setup screen. • Sources for the ...level BIOS available 1. BIOS levels An incorrect level of BIOS installed in the nonvolatile memory on the system board. Lenovo support web site: http://www.lenovo.com/support 2. The computer is unusable until the correct password is entered and recognized by an unauthorized user when the password...
.... See BIOS Revision Level on how to obtain the latest level of BIOS. • To determine the current level of BIOS: - Lenovo Customer Support Center 3. Updating (flashing) the BIOS from a disc This section provides instructions on the Main setup screen. • Sources for the ...level BIOS available 1. BIOS levels An incorrect level of BIOS installed in the nonvolatile memory on the system board. Lenovo support web site: http://www.lenovo.com/support 2. The computer is unusable until the correct password is entered and recognized by an unauthorized user when the password...
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Repeatedly press and release the F12 key when turning on page 120. 158 ThinkCentre Hardware Maintenance Manual However, if you do the following procedure. Click Download Drivers & Software. 3. Click the link for updating (flashing) the BIOS from a ...perform the following : 1. When prompted to change the serial number, press Y, then type in the following : 1. However, if you do want to http://www.lenovo.com/support. 2. Go to download. 7. Type the 4-digit machine type for files. All available files will not be displayed. 8. Turn off all cables that you do ...
Repeatedly press and release the F12 key when turning on page 120. 158 ThinkCentre Hardware Maintenance Manual However, if you do the following procedure. Click Download Drivers & Software. 3. Click the link for updating (flashing) the BIOS from a ...perform the following : 1. When prompted to change the serial number, press Y, then type in the following : 1. However, if you do want to http://www.lenovo.com/support. 2. Go to download. 7. Type the 4-digit machine type for files. All available files will not be displayed. 8. Turn off all cables that you do ...
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..., and 3675, see "Completing the parts replacement" on page 73. 4. Wait a few minutes. Reinstall the computer cover and reconnect power cords and all operating systems support ACPI BIOS mode. When you to enable and disable features that turn on when it receives a specific signal from the standard position (pin 1 and pin...
..., and 3675, see "Completing the parts replacement" on page 73. 4. Wait a few minutes. Reinstall the computer cover and reconnect power cords and all operating systems support ACPI BIOS mode. When you to enable and disable features that turn on when it receives a specific signal from the standard position (pin 1 and pin...