Hardware Maintenance Manual
Page 4
... information under "Notices" on page 95. RESTRICTED RIGHTS: Our products and/or services are provided with Lenovo Group Limited, if any, or the standard terms of this Program under the provisions set forth in Commercial Computer Software-Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General...
... information under "Notices" on page 95. RESTRICTED RIGHTS: Our products and/or services are provided with Lenovo Group Limited, if any, or the standard terms of this Program under the provisions set forth in Commercial Computer Software-Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General...
Hardware Maintenance Manual
Page 5
... the factory contents by using Product Recovery CDs 19 Passwords 21 Power management 23 Checkout guide 25 Testing the computer 25 Detecting system information with PC-Doctor . . 27 Power system checkout 27 Lenovo 3000 C200 31 Product overview 32 Specifications 32 Status indicators 34 FRU tests 35 Fn key combinations 36 Symptom-to... Keyboard 88 Recovery CDs 89 Corel software CDs 91 AC adapters 91 Miscellaneous parts 92 Common parts list 93 Notices 95 Trademarks 96 © Copyright Lenovo 2006 iii
... the factory contents by using Product Recovery CDs 19 Passwords 21 Power management 23 Checkout guide 25 Testing the computer 25 Detecting system information with PC-Doctor . . 27 Power system checkout 27 Lenovo 3000 C200 31 Product overview 32 Specifications 32 Status indicators 34 FRU tests 35 Fn key combinations 36 Symptom-to... Keyboard 88 Recovery CDs 89 Corel software CDs 91 AC adapters 91 Miscellaneous parts 92 Common parts list 93 Notices 95 Trademarks 96 © Copyright Lenovo 2006 iii
Hardware Maintenance Manual
Page 7
...is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers. Important service information Important BIOS and device driver fixes are posted on page 15. Customers in Canada should call the ...the advanced diagnostic tests to prevent unnecessary expense for replacing and servicing FRUs: © Copyright Lenovo 2006 1 Use this manual This manual contains service and reference information for Lenovo 3000 C200 (MT 8922). Use the following strategy to troubleshoot problems effectively.
...is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers. Important service information Important BIOS and device driver fixes are posted on page 15. Customers in Canada should call the ...the advanced diagnostic tests to prevent unnecessary expense for replacing and servicing FRUs: © Copyright Lenovo 2006 1 Use this manual This manual contains service and reference information for Lenovo 3000 C200 (MT 8922). Use the following strategy to troubleshoot problems effectively.
Hardware Maintenance Manual
Page 8
...the settings. A CMV is provided to the customer to identify which FRUs are PC Entitlement Warehouse (PEW), eSupport, and the HMM. 2 MT 8922 If you are servicing may be overwritten. Be extremely careful during write operations such as copying, saving, or formatting. v Avoid rough handling of ...board and a system board. If no error code is listed in the computer you are servicing. If more than one FRU, any of them does not correct the problem, reinstall that has been negotiated between Lenovo and the customer. Attention: The drive startup sequence in the Symptom-to ...
...the settings. A CMV is provided to the customer to identify which FRUs are PC Entitlement Warehouse (PEW), eSupport, and the HMM. 2 MT 8922 If you are servicing may be overwritten. Be extremely careful during write operations such as copying, saving, or formatting. v Avoid rough handling of ...board and a system board. If no error code is listed in the computer you are servicing. If more than one FRU, any of them does not correct the problem, reinstall that has been negotiated between Lenovo and the customer. Attention: The drive startup sequence in the Symptom-to ...
Hardware Maintenance Manual
Page 11
... translated safety notice found in English, French, German, Hebrew, Italian, and Spanish. The following safety notices are not left loose inside the computer. Metallic parts or metal flakes can cause electrical shorts. Avant de remettre l'ordinateur sous tension après remplacement d'une unité en client...corretta posizione e non siano sparse all screws, springs, and other small parts are in place and are provided in this by shaking the computer and listening for it is powered on after FRU replacement, make sure all 'interno dell'elaboratore. Pour ce faire, secouez l'unité...
... translated safety notice found in English, French, German, Hebrew, Italian, and Spanish. The following safety notices are not left loose inside the computer. Metallic parts or metal flakes can cause electrical shorts. Avant de remettre l'ordinateur sous tension après remplacement d'une unité en client...corretta posizione e non siano sparse all screws, springs, and other small parts are in place and are provided in this by shaking the computer and listening for it is powered on after FRU replacement, make sure all 'interno dell'elaboratore. Pour ce faire, secouez l'unité...
Hardware Maintenance Manual
Page 17
v Before you service a Lenovo 3000 computer. Make sure that your sleeves are not in any other conditions that might be hazardous to the customer, or that other service representatives and the ...
v Before you service a Lenovo 3000 computer. Make sure that your sleeves are not in any other conditions that might be hazardous to the customer, or that other service representatives and the ...
Hardware Maintenance Manual
Page 19
...Blowers and fans - Switch off , and the power cord disconnected. Begin the checks with the power off power. - Power off the computer. Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary voltage on when they are present, ... conditions, such as to measure third-wire ground continuity for worn, frayed, or pinched cables. 8. Check inside the unit for any non-Lenovo 3000 alterations. 6. Disconnect the power cord. 3. Use good judgment as metal filings, contamination, water or other liquids, or signs of fire...
...Blowers and fans - Switch off , and the power cord disconnected. Begin the checks with the power off power. - Power off the computer. Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary voltage on when they are present, ... conditions, such as to measure third-wire ground continuity for worn, frayed, or pinched cables. 8. Check inside the unit for any non-Lenovo 3000 alterations. 6. Disconnect the power cord. 3. Use good judgment as metal filings, contamination, water or other liquids, or signs of fire...
Hardware Maintenance Manual
Page 20
Protect against ESD damage by a certified electrician. 14 MT 8922 When handling ESD-sensitive parts: v Keep the parts in charge between ...Use the black side of a grounding system to guard against your skin to eliminate static on ac-operated computers. Proper grounding of the electrical outlet can be considered sensitive to electrostatic discharge (ESD.) ESD damage can ... to any frame ground, ground braid, or green-wire ground. - Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. Make sure that the ESD protective devices you are wearing a...
Protect against ESD damage by a certified electrician. 14 MT 8922 When handling ESD-sensitive parts: v Keep the parts in charge between ...Use the black side of a grounding system to guard against your skin to eliminate static on ac-operated computers. Proper grounding of the electrical outlet can be considered sensitive to electrostatic discharge (ESD.) ESD damage can ... to any frame ground, ground braid, or green-wire ground. - Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. Make sure that the ESD protective devices you are wearing a...
Hardware Maintenance Manual
Page 21
...;crites. Opening the CD-ROM drive, the DVD-ROM drive, or any other than those drives. Laser compliance statement Laser compliance statement Some models of Lenovo 3000 computer are equipped from the factory with an optical storage device such as options. L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate...
...;crites. Opening the CD-ROM drive, the DVD-ROM drive, or any other than those drives. Laser compliance statement Laser compliance statement Some models of Lenovo 3000 computer are equipped from the factory with an optical storage device such as options. L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate...
Hardware Maintenance Manual
Page 23
... the computer that has the PC-Doctor® for a variety of reasons that the model of the machine and the FRU part number are servicing sequence might have nothing to do with another FRU of the correct model. Date of service __ 3. v Before replacing any Lenovo 3000 ...replacing FRUs. Procedure index and page number in which the machine failed __ 4. Customer's name and address Note for repair costs if the computer damage was detected __ 7. Failure symptoms, error codes appearing on which the failing FRU was caused by misuse, accident, modification, unsuitable ...
... the computer that has the PC-Doctor® for a variety of reasons that the model of the machine and the FRU part number are servicing sequence might have nothing to do with another FRU of the correct model. Date of service __ 3. v Before replacing any Lenovo 3000 ...replacing FRUs. Procedure index and page number in which the machine failed __ 4. Customer's name and address Note for repair costs if the computer damage was detected __ 7. Failure symptoms, error codes appearing on which the failing FRU was caused by misuse, accident, modification, unsuitable ...
Hardware Maintenance Manual
Page 24
... of a diskette with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard The following symptoms might indicate damage caused by nonwarranted activities: v Missing...hard disk drive becomes noisy, it may have been subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is a list of some symptoms that the system was subjected to excessive force, or dropped. 18 MT...
... of a diskette with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard The following symptoms might indicate damage caused by nonwarranted activities: v Missing...hard disk drive becomes noisy, it may have been subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is a list of some symptoms that the system was subjected to excessive force, or dropped. 18 MT...
Hardware Maintenance Manual
Page 25
...workspace, complete the following : Note The recovery process might take up device in the startup sequence. 2. Remove the CD and turn off the computer. 7. For information on which CD to the original factory state and click Next. b. In the initial window of a failure, no Product ... terms and conditions and then click OK. 6. The Terms and Conditions window appears, select I do the following procedure: a. Turn on http://www.lenovo.com/think/spm Restoring the factory contents by using Product Recovery CDs" v "Passwords" on page 21 v "Power management" on page 23 Service Web...
...workspace, complete the following : Note The recovery process might take up device in the startup sequence. 2. Remove the CD and turn off the computer. 7. For information on which CD to the original factory state and click Next. b. In the initial window of a failure, no Product ... terms and conditions and then click OK. 6. The Terms and Conditions window appears, select I do the following procedure: a. Turn on http://www.lenovo.com/think/spm Restoring the factory contents by using Product Recovery CDs" v "Passwords" on page 21 v "Power management" on page 23 Service Web...
Hardware Maintenance Manual
Page 26
...to Microsoft® Windows screen is displayed. Follow the instructions on the screen to restart the computer. When the recovery process is displayed asking you to complete the Windows setup. 20 MT 8922 Remove the CD and then click Yes, then a message is complete, the Welcome to continue... the recovery process. When prompted, insert the appropriate Product Recovery CD and then click OK. Click Continue to restart your computer, then the computer restarts and the third ...
...to Microsoft® Windows screen is displayed. Follow the instructions on the screen to restart the computer. When the recovery process is displayed asking you to complete the Windows setup. 20 MT 8922 Remove the CD and then click Yes, then a message is complete, the Welcome to continue... the recovery process. When prompted, insert the appropriate Product Recovery CD and then click OK. Click Continue to restart your computer, then the computer restarts and the third ...
Hardware Maintenance Manual
Page 27
... an operating system can be replaced for a scheduled fee. Related service information Passwords As many as three passwords may be needed for any Lenovo 3000 computer: the power-on page 51. 4. Exception: If only an SVP is installed, the password prompt does not appear when the operating system... is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . The password must be replaced for it to get access...
... an operating system can be replaced for a scheduled fee. Related service information Passwords As many as three passwords may be needed for any Lenovo 3000 computer: the power-on page 51. 4. Exception: If only an SVP is installed, the password prompt does not appear when the operating system... is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . The password must be replaced for it to get access...
Hardware Maintenance Manual
Page 28
.... Short J1 pad ( a ). Type the current SVP in the Setup confirmation window, select Yes . Click Access BIOS. The computer restarts, and the BIOS Utility screen opens. 4. a 22 MT 8922 6. Select Password. 6. then, in the Enter Current Password field. Click Yes. Note: For some models, the BIOS menu marked... the servicer: 1. Select Power-On Password*1. 7. The POP has been removed. (B) If an SVP has been set and is displayed, press the Lenovo CareSM button. then leave the Enter New Password field blank, and press Enter twice. 8. To remove a user HDP that has been forgotten, when...
.... Short J1 pad ( a ). Type the current SVP in the Setup confirmation window, select Yes . Click Access BIOS. The computer restarts, and the BIOS Utility screen opens. 4. a 22 MT 8922 6. Select Password. 6. then, in the Enter Current Password field. Click Yes. Note: For some models, the BIOS menu marked... the servicer: 1. Select Power-On Password*1. 7. The POP has been removed. (B) If an SVP has been set and is displayed, press the Lenovo CareSM button. then leave the Enter New Password field blank, and press Enter twice. 8. To remove a user HDP that has been forgotten, when...
Hardware Maintenance Manual
Page 29
... standby mode, press Fn+F4. v Turn on the timer, and the user does not do one of the hard disk drive. Note: The computer does not accept any key. Screen blank mode If the time set on the power switch. v If the battery indicator blinks orange, indicating that time... in screen blank mode: v The LCD is the letter of the following events occur in addition to reenter operation mode. To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation. Press F10. 10. Wait a few seconds before taking any operation with the keyboard,...
... standby mode, press Fn+F4. v Turn on the timer, and the user does not do one of the hard disk drive. Note: The computer does not accept any key. Screen blank mode If the time set on the power switch. v If the battery indicator blinks orange, indicating that time... in screen blank mode: v The LCD is the letter of the following events occur in addition to reenter operation mode. To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation. Press F10. 10. Wait a few seconds before taking any operation with the keyboard,...
Hardware Maintenance Manual
Page 30
...disk. When the power is turned on the hard disk drive is read, and system status is powered off. Closing the lid. - Also, the computer goes into hibernation mode automatically in either of the following occurs: v The system status, RAM, VRAM, and setup data are satisfied in the boot... record on , the computer returns from the hard disk drive. 24 MT 8922 Pressing the power button. The hibernation file in suspend mode. To cause the computer to enter hibernation mode, do any of the following actions as the event that ...
...disk. When the power is turned on the hard disk drive is read, and system status is powered off. Closing the lid. - Also, the computer goes into hibernation mode automatically in either of the following occurs: v The system status, RAM, VRAM, and setup data are satisfied in the boot... record on , the computer returns from the hard disk drive. 24 MT 8922 Pressing the power button. The hibernation file in suspend mode. To cause the computer to enter hibernation mode, do any of the following actions as the event that ...
Hardware Maintenance Manual
Page 31
... b. Each diskette is an overview of the BIOS Utility before you need to insert each diskette in PC-Doctor. Testing the computer The Lenovo 3000 computer has a test program called PC-Doctor for DOS boot image. 5. Enter the Rescue and Recovery workspace by repeating the operation.... For some devices are prompted to enable it is to run PC-Doctor. a. Typically, all the diskettes have been created, the Lenovo 3000 computer will reboot into PC-DOS. 4. Once all you run the diagnostics. When the Rescue and Recovery workspace finishes loading, click Diagnostic ...
... b. Each diskette is an overview of the BIOS Utility before you need to insert each diskette in PC-Doctor. Testing the computer The Lenovo 3000 computer has a test program called PC-Doctor for DOS boot image. 5. Enter the Rescue and Recovery workspace by repeating the operation.... For some devices are prompted to enable it is to run PC-Doctor. a. Typically, all the diskettes have been created, the Lenovo 3000 computer will reboot into PC-DOS. 4. Once all you run the diagnostics. When the Rescue and Recovery workspace finishes loading, click Diagnostic ...
Hardware Maintenance Manual
Page 32
...1. Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Fixed Disks Diskette Drives Memory Test - then power on the Lenovo 3000 computer. The main panel of PC-Doctor appears. 3. On the first screen, select the model and press Enter. Use the cursor keys and ESC ... Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Fixed Disks v Diskette Drives v Memory Test - Quick Hardware Info Utility Quit F1=Help 26 MT 8922 PC-DOCTOR 2.0 Copyright 2002 PC-Doctor, Inc. Note: After running PC-Doctor for at least 2 seconds;
...1. Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Fixed Disks Diskette Drives Memory Test - then power on the Lenovo 3000 computer. The main panel of PC-Doctor appears. 3. On the first screen, select the model and press Enter. Use the cursor keys and ESC ... Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Fixed Disks v Diskette Drives v Memory Test - Quick Hardware Info Utility Quit F1=Help 26 MT 8922 PC-DOCTOR 2.0 Copyright 2002 PC-Doctor, Inc. Note: After running PC-Doctor for at least 2 seconds;
Hardware Maintenance Manual
Page 33
...of the ac adapter cable. Unplug the ac adapter cable from the computer. 2. If you turn on the computer. Turn off the computer. 2. Measure the output voltage at the plug of the following : 1. Turn off the computer. 6. Check that power is used. Disconnect the ac adapter and install... page 28 Checking the ac adapter You are here because the computer fails only when the ac adapter is supplied when you turn on the computer. 5. Connect the ac adapter. 4. See the following : 1. v If the computer does not charge during operation, go to ″Checking operational ...
...of the ac adapter cable. Unplug the ac adapter cable from the computer. 2. If you turn on the computer. Turn off the computer. 2. Measure the output voltage at the plug of the following : 1. Turn off the computer. 6. Check that power is used. Disconnect the ac adapter and install... page 28 Checking the ac adapter You are here because the computer fails only when the ac adapter is supplied when you turn on the computer. 5. Connect the ac adapter. 4. See the following : 1. v If the computer does not charge during operation, go to ″Checking operational ...