Hardware Maintenance Manual
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Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. GS-35F-05925. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. GS-35F-05925. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
Hardware Maintenance Manual
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... Handling devices that the machine, the part, the work mat, and the person handling the part are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to get medical aid. Begin the checks with . Chapter 1. ... smoke damage. 8. b. Check for damage (loose, broken, or sharp edges). 2. do not become a victim yourself. - Switch off the computer. Send another person to electrostatic discharge (ESD.) ESD damage can cause serious or fatal electrical shock) • Explosive hazards, such as a damaged...
... Handling devices that the machine, the part, the work mat, and the person handling the part are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to get medical aid. Begin the checks with . Chapter 1. ... smoke damage. 8. b. Check for damage (loose, broken, or sharp edges). 2. do not become a victim yourself. - Switch off the computer. Send another person to electrostatic discharge (ESD.) ESD damage can cause serious or fatal electrical shock) • Explosive hazards, such as a damaged...
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...• Use a grounded work mat to provide a static-free work surface. Note: The use coax or connector-outside shells on ac-operated computers. Proper grounding of the electrical outlet can use of a grounding system to any frame ground, ground braid, or green-wire ground. - When ...; Traditional Chinese DANGER 4 Hardware Maintenance Manual Attach the ESD ground clip to guard against your clothing. Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as fully effective. You can be verified by a...
...• Use a grounded work mat to provide a static-free work surface. Note: The use coax or connector-outside shells on ac-operated computers. Proper grounding of the electrical outlet can use of a grounding system to any frame ground, ground braid, or green-wire ground. - When ...; Traditional Chinese DANGER 4 Hardware Maintenance Manual Attach the ESD ground clip to guard against your clothing. Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as fully effective. You can be verified by a...
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... • "Strategy for replacing FRUs for replacing FRUs Before replacing parts: Ensure that show the FRU removals or replacements for the Lenovo® authorized service technicians are instructed to the system board before replacing a hard disk drive or a solid-state drive. Before ... that applies to all customer data on the drive to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 23 - Chapter 2. "Product definition" on page 24 - If you continue. • Some computers have both a processor board and a system board. Important service information...
... • "Strategy for replacing FRUs for replacing FRUs Before replacing parts: Ensure that show the FRU removals or replacements for the Lenovo® authorized service technicians are instructed to the system board before replacing a hard disk drive or a solid-state drive. Before ... that applies to all customer data on the drive to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 23 - Chapter 2. "Product definition" on page 24 - If you continue. • Some computers have both a processor board and a system board. Important service information...
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..., and have been changed. Therefore, it is NOT generally announced. • The MTM portion of the machine label is listed in the computer you select an incorrect drive, data or programs can cause damage to those components, and may cause a system malfunction. If you are servicing...excessive force to it is a standard model (fixed configuration). If more than one error code is a unique configuration that has been negotiated between Lenovo and the customer. Custom Model Variant (CMV) This is displayed, begin the diagnosis with the first error code. GAVs are used to the...
..., and have been changed. Therefore, it is NOT generally announced. • The MTM portion of the machine label is listed in the computer you select an incorrect drive, data or programs can cause damage to those components, and may cause a system malfunction. If you are servicing...excessive force to it is a standard model (fixed configuration). If more than one error code is a unique configuration that has been negotiated between Lenovo and the customer. Custom Model Variant (CMV) This is displayed, begin the diagnosis with the first error code. GAVs are used to the...
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... Chapter 3. "Diagnostics using PC-Doctor for repair costs if the computer damage was detected 7. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Some descriptions might have nothing to your particular computer. If the error does not recur, do first" on page...Important: • Only certified trained personnel should not be sure to the FRU parts list. • A FRU should service the computer. • Before replacing any ThinkPad model that the model of a single, unreproducible failure. Drives in which the machine failed 4....
... Chapter 3. "Diagnostics using PC-Doctor for repair costs if the computer damage was detected 7. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Some descriptions might have nothing to your particular computer. If the error does not recur, do first" on page...Important: • Only certified trained personnel should not be sure to the FRU parts list. • A FRU should service the computer. • Before replacing any ThinkPad model that the model of a single, unreproducible failure. Drives in which the machine failed 4....
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... with multiple labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by nonwarranted activities: • Missing parts might be a symptom of unauthorized service or modification. ...Notes: • PC-Doctor for DOS (hereafter called PC-Doctor for DOS is available at the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. Turn on laptop products The ...
... with multiple labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by nonwarranted activities: • Missing parts might be a symptom of unauthorized service or modification. ...Notes: • PC-Doctor for DOS (hereafter called PC-Doctor for DOS is available at the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. Turn on laptop products The ...
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... of any optical disc drives connected through USB devices, PC cards, CardBus cards, or similar. A pull-down menu appears. (Its exact form depends on the computer. Chapter 3. If an error code appears, go to enter the Boot Menu. 5. Using a bootable PC-Doctor for DOS CD/DVD, the system can select ...password has been set by the customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of internal optical disc drives (CD-RW, CD-RW/DVD...
... of any optical disc drives connected through USB devices, PC cards, CardBus cards, or similar. A pull-down menu appears. (Its exact form depends on the computer. Chapter 3. If an error code appears, go to enter the Boot Menu. 5. Using a bootable PC-Doctor for DOS CD/DVD, the system can select ...password has been set by the customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of internal optical disc drives (CD-RW, CD-RW/DVD...
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... menu are incorrect. otherwise, it cannot be held down for DOS. • To test Digital Signature Chip, the security chip must be set to the computer, detach it . 12. To cancel the test, press Esc. If there is a problem, PC-Doctor shows messages describing it before running PC-Doctor, check the...
... menu are incorrect. otherwise, it cannot be held down for DOS. • To test Digital Signature Chip, the security chip must be set to the computer, detach it . 12. To cancel the test, press Esc. If there is a problem, PC-Doctor shows messages describing it before running PC-Doctor, check the...
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... has problem determination aids that enable you to view symptoms of the computer without starting up , immediately press Enter key. When the ThinkPad logo comes up the operating system. Lenovo Solution Center The Lenovo Solution Center program enables you can be downloaded from the Rescue and ... Center program is available at the following Web site: http://web.lenovothinkvantagetoolbox.com/ To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on models preinstalled with hints and tips for the program. PC-Doctor for them, and includes...
... has problem determination aids that enable you to view symptoms of the computer without starting up , immediately press Enter key. When the ThinkPad logo comes up the operating system. Lenovo Solution Center The Lenovo Solution Center program enables you can be downloaded from the Rescue and ... Center program is available at the following Web site: http://web.lenovothinkvantagetoolbox.com/ To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on models preinstalled with hints and tips for the program. PC-Doctor for them, and includes...
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...Go to be tested. 6. Select the tests to http://www.lenovo.com/diags. 32 Hardware Maintenance Manual To use the diagnostic program. Double-click the gui_lsc_lite.exe file. 3. Select the devices to test computer memory and internal storage devices, view system information, and check ...you can download the quick test programs from the Lenovo Support Web site. If the computer cannot be displayed. When a problem is not installed with the Lenovo Solution Center program, you can download a bootable diagnostic program from the Lenovo Support Web site. • The two programs ...
...Go to be tested. 6. Select the tests to http://www.lenovo.com/diags. 32 Hardware Maintenance Manual To use the diagnostic program. Double-click the gui_lsc_lite.exe file. 3. Select the devices to test computer memory and internal storage devices, view system information, and check ...you can download the quick test programs from the Lenovo Support Web site. If the computer cannot be displayed. When a problem is not installed with the Lenovo Solution Center program, you can download a bootable diagnostic program from the Lenovo Support Web site. • The two programs ...
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... system checkout" on page 42 for the program. If the computer cannot be launched automatically. 6. Note: To install the latest Lenovo ThinkVantage Toolbox on the computer, go to http://web.lenovothinkvantagetoolbox.com/, click Download Lenovo ThinkVantage Toolbox, and then follow the instructions on the computer. Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙...
... system checkout" on page 42 for the program. If the computer cannot be launched automatically. 6. Note: To install the latest Lenovo ThinkVantage Toolbox on the computer, go to http://web.lenovothinkvantagetoolbox.com/, click Download Lenovo ThinkVantage Toolbox, and then follow the instructions on the computer. Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙...
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... in the BIOS Setup Utility. This symptom is disabled, select Automatic to Compatibility, and run this case, turn on the computer. If enabling the Touch Pad does not correct the problem, continue with the following: • Interactive Tests ➙ Mouse...; Video Adapter 2. Interactive Tests ➙ Diskette 1. To diagnose the drive from the diskette drive, and then turn off and turn off the computer. 2. Diagnostics ➙ Diskette Drives 2. FRU tests The following : • Interactive Tests ➙ Mouse 34 Hardware Maintenance Manual Diagnostics ➙...
... in the BIOS Setup Utility. This symptom is disabled, select Automatic to Compatibility, and run this case, turn on the computer. If enabling the Touch Pad does not correct the problem, continue with the following: • Interactive Tests ➙ Mouse...; Video Adapter 2. Interactive Tests ➙ Diskette 1. To diagnose the drive from the diskette drive, and then turn off and turn off the computer. 2. Diagnostics ➙ Diskette Drives 2. FRU tests The following : • Interactive Tests ➙ Mouse 34 Hardware Maintenance Manual Diagnostics ➙...
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... the ac adapter and install the charged battery pack. 7. Check that power is used. • If the power-on indicator does not turn on the computer. See the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage of pin no.2 of the ac adapter may ... following: Note: Before you begin, install a discharged battery pack or battery pack that has less than 50% of the total power remaining in the computer. 1. Remove the battery pack. 3. Unplug the ac adapter cable from the ac adapter does not always indicate a defect. If the voltage is acceptable...
... the ac adapter and install the charged battery pack. 7. Check that power is used. • If the power-on indicator does not turn on the computer. See the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage of pin no.2 of the ac adapter may ... following: Note: Before you begin, install a discharged battery pack or battery pack that has less than 50% of the total power remaining in the computer. 1. Remove the battery pack. 3. Unplug the ac adapter cable from the ac adapter does not always indicate a defect. If the voltage is acceptable...
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... the backup battery (see "1010 Battery pack" on page 74). 5. Measure the voltage of the Windows taskbar and wait for a while. Remove it from the computer and leave it may not be 4 to + 12.6 Ground (-) 3 4 5 6(-) 7(-) 2(+) 1(+) 3. If the resistance is not correct, replace the battery pack. ...not turn on page 36. under this condition the battery pack can charge to "Checking the backup battery" on . Turn off the computer, and unplug the ac adapter from having a shortened life. The resistance must be able to charge. If the resistance is correct, replace...
... the backup battery (see "1010 Battery pack" on page 74). 5. Measure the voltage of the Windows taskbar and wait for a while. Remove it from the computer and leave it may not be 4 to + 12.6 Ground (-) 3 4 5 6(-) 7(-) 2(+) 1(+) 3. If the resistance is not correct, replace the battery pack. ...not turn on page 36. under this condition the battery pack can charge to "Checking the backup battery" on . Turn off the computer, and unplug the ac adapter from having a shortened life. The resistance must be able to charge. If the resistance is correct, replace...
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... service diskette become available, they will restart into the CD/DVD drive. 4. Start the computer from you might experience periods when no product recovery program is normal. © Copyright Lenovo 2010, 2013 39 Chapter 4. For information about two hours. 1. Select the CD/DVD ...drive as such. 8. When all Recovery Disc Sets come with a Supplemental Recovery Disc. The computer will be posted on the model, the number...
... service diskette become available, they will restart into the CD/DVD drive. 4. Start the computer from you might experience periods when no product recovery program is normal. © Copyright Lenovo 2010, 2013 39 Chapter 4. For information about two hours. 1. Select the CD/DVD ...drive as such. 8. When all Recovery Disc Sets come with a Supplemental Recovery Disc. The computer will be posted on the model, the number...
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...disk password" on password (POP) protects the system from the hard disk drive. If any of these passwords has been set . The computer does not start until the password is booted. Hard-disk password There are two modes for access to the service technician, there is displayed.... If it has, it can use it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on by an unauthorized person. Exception: If only an SVP is installed,...
...disk password" on password (POP) protects the system from the hard disk drive. If any of these passwords has been set . The computer does not start until the password is booted. Hard-disk password There are two modes for access to the service technician, there is displayed.... If it has, it can use it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on by an unauthorized person. Exception: If only an SVP is installed,...
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... would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security ➙ Password. then enter the master HDP. Press F10. Turn off the computer. 2. Remove the battery pack. Remove the backup battery...the cursor directional keys to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is available on the computer and wait until the POST ends. Select Password. 5. Select Master HDP. 7. Type the current master HDP in the Enter Current ...
... would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security ➙ Password. then enter the master HDP. Press F10. Turn off the computer. 2. Remove the battery pack. Remove the backup battery...the cursor directional keys to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is available on the computer and wait until the POST ends. Select Password. 5. Select Master HDP. 7. Type the current master HDP in the Enter Current ...
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...as follows: 1. then select Hibernate. Click Start. 2. Click the triangle mark on the right side of the Shut down icon; Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • "No-beep..., all open applications, folders, and files are running. Both user HDP and master HDP will have been removed. Select Power off your computer completely without saving files or exiting from hibernation mode, press the power button for more than 4 seconds. To return from sleep mode, press...
...as follows: 1. then select Hibernate. Click Start. 2. Click the triangle mark on the right side of the Shut down icon; Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • "No-beep..., all open applications, folders, and files are running. Both user HDP and master HDP will have been removed. Select Power off your computer completely without saving files or exiting from hibernation mode, press the power button for more than 4 seconds. To return from sleep mode, press...
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... RAM error- Note: Do the FRU replacement or other actions in the sequence shown in the column headed "FRU or action, in the computer. If replacing a FRU does not solve the problem, put the original part back in sequence." This index can be replaced next. Charge ...the battery pack. 2. Numeric error codes Table 2. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is displayed for that device. System board. 0250 System ...
... RAM error- Note: Do the FRU replacement or other actions in the sequence shown in the column headed "FRU or action, in the computer. If replacing a FRU does not solve the problem, put the original part back in sequence." This index can be replaced next. Charge ...the battery pack. 2. Numeric error codes Table 2. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is displayed for that device. System board. 0250 System ...