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GS-35F-05925. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
GS-35F-05925. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
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... disk drive" on page 24 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any FRUs listed in the following support site: http://www.lenovoservicetraining.com/ion/ Strategy for replacing a hard disk drive... the adapter or device, remove the FRUs, one by this task. © Copyright Lenovo 2010, 2013 23 Chapter 2. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for replacing...
... disk drive" on page 24 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any FRUs listed in the following support site: http://www.lenovoservicetraining.com/ion/ Strategy for replacing a hard disk drive... the adapter or device, remove the FRUs, one by this task. © Copyright Lenovo 2010, 2013 23 Chapter 2. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for replacing...
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...and 3-digit model, where model = a "fixed part number", not "CTO" (Example: 1829-F1U). A CMV is a unique configuration that has been negotiated between Lenovo and the customer. These sources are servicing might also cause false error codes. If more than one error code is the 4-digit MT and 3-digit...the error codes displayed on a system board are used to -FRU Index" section. Attention: The drive startup sequence in the "Symptom-to support CTO, CMV, and GAV products. The PRODUCT ID portion of any excessive force to it is provided to the customer to diagnose failures. ...
...and 3-digit model, where model = a "fixed part number", not "CTO" (Example: 1829-F1U). A CMV is a unique configuration that has been negotiated between Lenovo and the customer. These sources are servicing might also cause false error codes. If more than one error code is the 4-digit MT and 3-digit...the error codes displayed on a system board are used to -FRU Index" section. Attention: The drive startup sequence in the "Symptom-to support CTO, CMV, and GAV products. The PRODUCT ID portion of any excessive force to it is provided to the customer to diagnose failures. ...
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... and Parts Detail. 5. On the PRODUCT AND PARTS DETAIL page, click the Parts Detail tab to : http://www.lenovo.com/support 2. Important service information 25 Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product. On the Warranty Status Lookup page..., click Parts Lookup. 5. Go to view the FRU list. Follow the instructions on the screen to : http://www.lenovo.com/support 2. Click Parts & Accessories. 3. GAVs are loaded under the 4-digit MT and 3-digit model, where model = "CTO" (example: 1829-CTO)....
... and Parts Detail. 5. On the PRODUCT AND PARTS DETAIL page, click the Parts Detail tab to : http://www.lenovo.com/support 2. Important service information 25 Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product. On the Warranty Status Lookup page..., click Parts Lookup. 5. Go to view the FRU list. Follow the instructions on the screen to : http://www.lenovo.com/support 2. Click Parts & Accessories. 3. GAVs are loaded under the 4-digit MT and 3-digit model, where model = "CTO" (example: 1829-CTO)....
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...a nondefective FRU. Some descriptions might not apply to do with another FRU of service technician 2. If you replace a FRU, make sure that supports the PC-Doctor® for repair costs if the computer damage was detected 7. Procedure index and page number in this chapter apply to it...: 1. Date of service 3. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 31 - When you select an incorrect drive, data or programs might have nothing to the checkout guide, be...
...a nondefective FRU. Some descriptions might not apply to do with another FRU of service technician 2. If you replace a FRU, make sure that supports the PC-Doctor® for repair costs if the computer damage was detected 7. Procedure index and page number in this chapter apply to it...: 1. Date of service 3. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 31 - When you select an incorrect drive, data or programs might have nothing to the checkout guide, be...
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... Setup Utility, do as a guide in identifying and correcting problems with the computer, determine whether the damage is available at the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Verify the symptoms. Try to re-create the failure by...
... Setup Utility, do as a guide in identifying and correcting problems with the computer, determine whether the damage is available at the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Verify the symptoms. Try to re-create the failure by...
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...customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of any optical disc drives connected through USB devices, PC cards, CardBus cards, or... On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Select Diagnostics with the TrackPoint® pointer. It does not support test of internal optical disc drives (CD-RW, CD-RW/DVD Combo, and DVD Multi drives) on ThinkPad computers. Chapter 3. The utility is entered...
...customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of any optical disc drives connected through USB devices, PC cards, CardBus cards, or... On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Select Diagnostics with the TrackPoint® pointer. It does not support test of internal optical disc drives (CD-RW, CD-RW/DVD Combo, and DVD Multi drives) on ThinkPad computers. Chapter 3. The utility is entered...
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...key should be held down for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the screen. Exit Diag. To cancel the test, press Esc. Detecting system information with PC-Doctor PC-Doctor can ...VESA LCD Info • Hardware Events Log • Run External Tests • Surface Scan Hard Disk • Benchmark System • DOS Shell • Tech Support Form • Battery Rundown • View Test Log • Print Log • Save Log • Full Erase Hard Drive • Quick Erase Hard Drive...
...key should be held down for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the screen. Exit Diag. To cancel the test, press Esc. Detecting system information with PC-Doctor PC-Doctor can ...VESA LCD Info • Hardware Events Log • Run External Tests • Surface Scan Hard Disk • Benchmark System • DOS Shell • Tech Support Form • Battery Rundown • View Test Log • Print Log • Save Log • Full Erase Hard Drive • Quick Erase Hard Drive...
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...program, see the Help for the program. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with the Windows 7 operating ...system. System Health and Diagnostics, and then follow the instructions on the screen. To run the Lenovo Solution Center program, click Start ➙ Control ...
...program, see the Help for the program. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with the Windows 7 operating ...system. System Health and Diagnostics, and then follow the instructions on the screen. To run the Lenovo Solution Center program, click Start ➙ Control ...
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... screen of the UEFI diagnostic program is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. • The two programs are servicing is displayed. 5. The options on internal storage devices. Use the arrow keys to...folder. 2. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you can download the quick test programs from the Lenovo Support Web site. Go to select Lenovo Diagnostics and then press Enter. When the User Account Control window opens, click Yes. ...
... screen of the UEFI diagnostic program is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. • The two programs are servicing is displayed. 5. The options on internal storage devices. Use the arrow keys to...folder. 2. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you can download the quick test programs from the Lenovo Support Web site. Go to select Lenovo Diagnostics and then press Enter. When the User Account Control window opens, click Yes. ...
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..., the number of time depends on the screen for several times and you might experience periods when no activity is normal. © Copyright Lenovo 2010, 2013 39 When promoted, select your language and click Next. 6. In this case, the customer must use product Recovery Disc Set,...such. 8. Connect an external CD/DVD drive. 2. Order the Recovery Disc Set and the drive at a time. If there is on http://support.lenovo.com. Restoring the factory contents by using the following information: • "Restoring the factory contents by using the product Recovery Disc Set When ...
..., the number of time depends on the screen for several times and you might experience periods when no activity is normal. © Copyright Lenovo 2010, 2013 39 When promoted, select your language and click Next. 6. In this case, the customer must use product Recovery Disc Set,...such. 8. Connect an external CD/DVD drive. 2. Order the Recovery Disc Set and the drive at a time. If there is on http://support.lenovo.com. Restoring the factory contents by using the following information: • "Restoring the factory contents by using the product Recovery Disc Set When ...
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... service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is appearing on the screen; To remove a user HDP that has...
... service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is appearing on the screen; To remove a user HDP that has...
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... battery is displayed for each error detected in POST or system operation. Related service information 43 Do not replace a nondefective FRU. Note: For a device not supported by pressing F10. 2. EAIA data access error-The access to "Intermittent problems" on page 46. Numeric error codes Table 2. Memory module. 2. Run BIOS Setup Utility...
... battery is displayed for each error detected in POST or system operation. Related service information 43 Do not replace a nondefective FRU. Note: For a device not supported by pressing F10. 2. EAIA data access error-The access to "Intermittent problems" on page 46. Numeric error codes Table 2. Memory module. 2. Run BIOS Setup Utility...
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... Symptom or error No beep, power-on indicator on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that has failed, if wrong devices are supported by the FRU code. LCD assembly. 3. See important note for damage. LCD assembly. 4. LCD...
... Symptom or error No beep, power-on indicator on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that has failed, if wrong devices are supported by the FRU code. LCD assembly. 3. See important note for damage. LCD assembly. 4. LCD...
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... drive for maintenance diskette USB floppy diskette drive tool kit Test card for integrated Smart Card LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://support.lenovo.com P/N 95F3598 1650840 93F2838 00P6967 08K7159 40Y8687 40Y8704 05K9283 27L3452 42W7820 - Common service tools Table 23...
... drive for maintenance diskette USB floppy diskette drive tool kit Test card for integrated Smart Card LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://support.lenovo.com P/N 95F3598 1650840 93F2838 00P6967 08K7159 40Y8687 40Y8704 05K9283 27L3452 42W7820 - Common service tools Table 23...
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... to the information herein; You can send license inquiries, in a controlled environment. Building One Morrisville, NC 27560 U.S.A. Notices Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this document in specific environments and ... OR FITNESS FOR A PARTICULAR PURPOSE. The information contained in other life support applications where malfunction may result in this publication at your area. Therefore, the result obtained in this Lenovo product, and use in implantation or other operating environments may be used ...
... to the information herein; You can send license inquiries, in a controlled environment. Building One Morrisville, NC 27560 U.S.A. Notices Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this document in specific environments and ... OR FITNESS FOR A PARTICULAR PURPOSE. The information contained in other life support applications where malfunction may result in this publication at your area. Therefore, the result obtained in this Lenovo product, and use in implantation or other operating environments may be used ...