User Manual
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Table of contents 5 Troubleshooting 36 Camera problems 36 Camera/computer communications 40 LCD screen messages 41 Camera ready light status 44 6 Getting help 46 Helpful Web links 46 Software help 46 Telephone customer support 46 7 Appendix 49 Camera specifications 49 Storage capacities 52 Power-saving features 53 Important safety instructions 53 Battery information 55 Upgrading your software and firmware 56 Additional care and maintenance 56 Warranty...57 Regulatory compliance 59 iv www.kodak.com/go/support
Table of contents 5 Troubleshooting 36 Camera problems 36 Camera/computer communications 40 LCD screen messages 41 Camera ready light status 44 6 Getting help 46 Helpful Web links 46 Software help 46 Telephone customer support 46 7 Appendix 49 Camera specifications 49 Storage capacities 52 Power-saving features 53 Important safety instructions 53 Battery information 55 Upgrading your software and firmware 56 Additional care and maintenance 56 Warranty...57 Regulatory compliance 59 iv www.kodak.com/go/support
User Manual
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...number. blinking. 36 www.kodak.com/go /cd40support and select Interactive Troubleshooting & Repairs. 5 Troubleshooting For step-by-step product support, visit www.kodak.com/go/c310support or www.kodak.com/go /support installed correctly. Wipe the contacts with Kodak Ni-MH battery contacts. ...Card was rechargeable batteries charged. Keep the ready light was removed or the Retake picture. Remove the battery, then reinsert or replace it. If the camera still does not function, contact Customer Support (page 46). rechargeable digital camera...
...number. blinking. 36 www.kodak.com/go /cd40support and select Interactive Troubleshooting & Repairs. 5 Troubleshooting For step-by-step product support, visit www.kodak.com/go/c310support or www.kodak.com/go /support installed correctly. Wipe the contacts with Kodak Ni-MH battery contacts. ...Card was rechargeable batteries charged. Keep the ready light was removed or the Retake picture. Remove the battery, then reinsert or replace it. If the camera still does not function, contact Customer Support (page 46). rechargeable digital camera...
User Manual
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... LCD screen. pressed. www.kodak.com/go/support 37 expected picture) on . Check the image storage location setting (page 24). In Review mode, a File format is processing a Wait until the ready light stops picture; Shutter button does Camera is another picture. the ready... a card with available memory (page 3). External device is displayed instead of a picture. is set incorrectly. not work. Troubleshooting Problem Cause Solution In Review mode, Camera may not be you do not see page 4. video device. Turn on external incorrect. See the external device's user's ...
... LCD screen. pressed. www.kodak.com/go/support 37 expected picture) on . Check the image storage location setting (page 24). In Review mode, a File format is processing a Wait until the ready light stops picture; Shutter button does Camera is another picture. the ready... a card with available memory (page 3). External device is displayed instead of a picture. is set incorrectly. not work. Troubleshooting Problem Cause Solution In Review mode, Camera may not be you do not see page 4. video device. Turn on external incorrect. See the external device's user's ...
User Manual
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...light. Clean the lens (page 56). Picture is not behind the subject. Card may not be (2.4 m) between the camera and the effective. Decrease Exposure Compensation (page 23). Turn on a flat, steady moved while the picture surface or .... Lens is not on. Subject too close for the flash to seat (page 3). 38 www.kodak.com/go/support Card is in camera. Subject is too far away Move so there is no more than 7.9 ft for Move so ...when Move so there is at least 2.6 ft (0.8 m) taking picture. Troubleshooting Problem Cause Solution Picture is not clear.
...light. Clean the lens (page 56). Picture is not behind the subject. Card may not be (2.4 m) between the camera and the effective. Decrease Exposure Compensation (page 23). Turn on a flat, steady moved while the picture surface or .... Lens is not on. Subject too close for the flash to seat (page 3). 38 www.kodak.com/go/support Card is in camera. Subject is too far away Move so there is no more than 7.9 ft for Move so ...when Move so there is at least 2.6 ft (0.8 m) taking picture. Troubleshooting Problem Cause Solution Picture is not clear.
User Manual
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... pictures to the computer or folders is full. www.kodak.com/go/support 39 error when the card was Make sure the camera is inserted or removed. Storage is reached (or (page 13), then format the card or other directory concern). Troubleshooting Problem Cause Solution Camera freezes up when a card is turned off , then...
... pictures to the computer or folders is full. www.kodak.com/go/support 39 error when the card was Make sure the camera is inserted or removed. Storage is reached (or (page 13), then format the card or other directory concern). Troubleshooting Problem Cause Solution Camera freezes up when a card is turned off , then...
User Manual
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... that software before starting the Kodak software. 40 www.kodak.com/go / with See this feature. Troubleshooting Camera/computer communications Problem Cause Solution The computer There is a problem with the camera. www.kodak.com/go /support charge rechargeable batteries. Software is not securely Connect cable to disable this file on the EasyShare software does not the configuration...
... that software before starting the Kodak software. 40 www.kodak.com/go / with See this feature. Troubleshooting Camera/computer communications Problem Cause Solution The computer There is a problem with the camera. www.kodak.com/go /support charge rechargeable batteries. Software is not securely Connect cable to disable this file on the EasyShare software does not the configuration...
User Manual
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...insert another Memory card cannot digital camera. LCD screen messages Message Cause Solution No images to Unplug the USB cable from the connection allowed. Caution: Formatting a card deletes all open applications. Close all pictures and videos, including protected files. camera while docked. Re-install the software (page 12). Troubleshooting Problem Cause Solution Cannot ...Memory card requires Card is connected to display There are no pictures in Change image storage location the current image storage setting (page 24). www.kodak.com/go/support 41
...insert another Memory card cannot digital camera. LCD screen messages Message Cause Solution No images to Unplug the USB cable from the connection allowed. Caution: Formatting a card deletes all open applications. Close all pictures and videos, including protected files. camera while docked. Re-install the software (page 12). Troubleshooting Problem Cause Solution Cannot ...Memory card requires Card is connected to display There are no pictures in Change image storage location the current image storage setting (page 24). www.kodak.com/go/support 41
User Manual
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... restore them, see the Kodak EasyShare software Help.) No memory card (Files There is not enough space Delete pictures from the image in the Insert a card (page 3). Internal memory cannot be read (Please format internal memory) Format the internal memory (page 27). Troubleshooting Message Cause Solution Internal memory Camera internal memory requires formatting is...
... restore them, see the Kodak EasyShare software Help.) No memory card (Files There is not enough space Delete pictures from the image in the Insert a card (page 3). Internal memory cannot be read (Please format internal memory) Format the internal memory (page 27). Troubleshooting Message Cause Solution Internal memory Camera internal memory requires formatting is...
User Manual
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... first 32 album been associated with an image persist even though they may not be saved image. www.kodak.com/go/support 43 See the Kodak computer to the camera computer. NOTE: Albums previously associated with an (page 29). Caution: Formatting a card deletes all pictures and... names have been reset This is no computer. EasyShare software Help. names will be contained in current album file on the camera; No address book on No Email addresses Create and copy address book from the computer. Troubleshooting Message Cause Solution Memory card is unusable (Insert...
... first 32 album been associated with an image persist even though they may not be saved image. www.kodak.com/go/support 43 See the Kodak computer to the camera computer. NOTE: Albums previously associated with an (page 29). Caution: Formatting a card deletes all pictures and... names have been reset This is no computer. EasyShare software Help. names will be contained in current album file on the camera; No address book on No Email addresses Create and copy address book from the computer. Troubleshooting Message Cause Solution Memory card is unusable (Insert...
User Manual
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...the Mode dial off, then back on and the camera does not work. batteries were reloaded. Troubleshooting Message Cause Solution High camera Internal temperature of Leave the camera off until it's cool temperature. (Camera the camera is detected. Camera ready light status Status Cause Solution Ready light does ...Turn Mode dial off, then back on the camera (page 2). Resume picture taking when the light stops blinking and turns green. 44 www.kodak.com/go/support Camera error #XXXX. Wait. red and the camera turns off .) the camera to the touch, then turn on .
...the Mode dial off, then back on and the camera does not work. batteries were reloaded. Troubleshooting Message Cause Solution High camera Internal temperature of Leave the camera off until it's cool temperature. (Camera the camera is detected. Camera ready light status Status Cause Solution Ready light does ...Turn Mode dial off, then back on the camera (page 2). Resume picture taking when the light stops blinking and turns green. 44 www.kodak.com/go/support Camera error #XXXX. Wait. red and the camera turns off .) the camera to the touch, then turn on .
User Manual
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... rechargeable batteries. www.kodak.com/go/support 45 Ready light glows steady green. Wait. Card is full. take a picture or video. Camera's internal memory or card is read-only. Transfer pictures to Camera is operating normally. Change the image storage location to internal memory (page 24), or use a different card. Troubleshooting Status Cause Ready...
... rechargeable batteries. www.kodak.com/go/support 45 Ready light glows steady green. Wait. Card is full. take a picture or video. Camera's internal memory or card is read-only. Transfer pictures to Camera is operating normally. Change the image storage location to internal memory (page 24), or use a different card. Troubleshooting Status Cause Ready...
User Manual
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... tips battery guidelines, 55 care & maintenance, 56 transfer, via USB cable, 13 trash can, deleting, 5 tripod socket, ii troubleshooting camera, 36 camera/computer communications, 40 error messages, 41 ready light status, 44 turning camera on and off, 2 U upgrading software, firmware, 56 URLs, Kodak web sites, 46 USB (universal serial bus) transferring pictures, 13 USB cable...
... tips battery guidelines, 55 care & maintenance, 56 transfer, via USB cable, 13 trash can, deleting, 5 tripod socket, ii troubleshooting camera, 36 camera/computer communications, 40 error messages, 41 ready light status, 44 turning camera on and off, 2 U upgrading software, firmware, 56 URLs, Kodak web sites, 46 USB (universal serial bus) transferring pictures, 13 USB cable...
Extended User Guide
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... a computer with MAC OS 63 Monitoring and adjusting printer performance ...64 Checking ink levels ...64 Resetting factory defaults ...64 Replacing the printhead ...65 10 Troubleshooting Basic troubleshooting ...69 Getting help on the Web...71 Status lights...72 Power light...72 Wi-Fi connectivity LED ...72 11 Product and Safety Specifications Specifications and... Paper input tray features ...74 Ink cartridges ...74 Connectivity ...75 Software support ...75 Physical specifications ...75 Warranty...75 System requirements...76 Safety information ...78 www.kodak.com/go/aiosupport iii
... a computer with MAC OS 63 Monitoring and adjusting printer performance ...64 Checking ink levels ...64 Resetting factory defaults ...64 Replacing the printhead ...65 10 Troubleshooting Basic troubleshooting ...69 Getting help on the Web...71 Status lights...72 Power light...72 Wi-Fi connectivity LED ...72 11 Product and Safety Specifications Specifications and... Paper input tray features ...74 Ink cartridges ...74 Connectivity ...75 Software support ...75 Physical specifications ...75 Warranty...75 System requirements...76 Safety information ...78 www.kodak.com/go/aiosupport iii
Extended User Guide
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... a USB cable, make sure that the power cord is connected to www.kodak.com/go /inkjetnetworking. Make sure that the Active Connection Type is Wi-Fi, and that : - 10 Troubleshooting Basic troubleshooting Some problems can be resolved quickly by power cycling the printer: Turn off your...- Use the following information to your printer. it is not 0.0.0.0. - c. the firewall (excluding WINDOWS Firewall) is connected to help troubleshoot problems with your printer. • Make sure that : - b. the printer is allowing the services needed for your wireless network.
... a USB cable, make sure that the power cord is connected to www.kodak.com/go /inkjetnetworking. Make sure that the Active Connection Type is Wi-Fi, and that : - 10 Troubleshooting Basic troubleshooting Some problems can be resolved quickly by power cycling the printer: Turn off your...- Use the following information to your printer. it is not 0.0.0.0. - c. the firewall (excluding WINDOWS Firewall) is connected to help troubleshoot problems with your printer. • Make sure that : - b. the printer is allowing the services needed for your wireless network.
Extended User Guide
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...paper input tray. Press to select Clean Printhead, then press OK. • Calibrate the printer: - Error codes/messages Go to www.kodak.com/go/espc310support, then type missing colors, blank prints, or other problem in the input tray is loaded correctly. See Loading paper, ...Gently pull paper out from the paper input tray. • Make sure the paper in the search field. Press Home. - Troubleshooting Problem Possible Solutions Print quality • For best results, use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again.
...paper input tray. Press to select Clean Printhead, then press OK. • Calibrate the printer: - Error codes/messages Go to www.kodak.com/go/espc310support, then type missing colors, blank prints, or other problem in the input tray is loaded correctly. See Loading paper, ...Gently pull paper out from the paper input tray. • Make sure the paper in the search field. Press Home. - Troubleshooting Problem Possible Solutions Print quality • For best results, use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again.
Extended User Guide
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...go /contact and have the following information available: - www.kodak.com/go/espc310support www.kodak.com/go/espc310downloads Contact Kodak at www.kodak.com/go /inkjetnetworking. Printer model number (located on the Web For more troubleshooting information: Get help with problems you open the printer access...printer performance. KODAK Service Number (located inside the printer when you cannot resolve. Search our knowledge base of Home Center Software www.kodak.com/go/aiosupport 71 Computer model, operating system, and version of Questions and Answers. KODAK ESP C310 All-in-One...
...go /contact and have the following information available: - www.kodak.com/go/espc310support www.kodak.com/go/espc310downloads Contact Kodak at www.kodak.com/go /inkjetnetworking. Printer model number (located on the Web For more troubleshooting information: Get help with problems you open the printer access...printer performance. KODAK Service Number (located inside the printer when you cannot resolve. Search our knowledge base of Home Center Software www.kodak.com/go/aiosupport 71 Computer model, operating system, and version of Questions and Answers. KODAK ESP C310 All-in-One...
Extended User Guide
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... networks within range, press OK, turn the Wi-Fi radio off, and run the Wi-Fi Setup Wizard (see Connecting to turn on /off . - Troubleshooting Status lights The status lights indicate the condition of the printer and into an electrical outlet, and that the electrical outlet has power. • The... is turned on /off or is busy. - Press the on , and the printer is a working connection between the printer and a wireless network. 72 www.kodak.com/go/aiosupport There are two status lights on the printer: one on the on power. • The printer does not have power. - On The...
... networks within range, press OK, turn the Wi-Fi radio off, and run the Wi-Fi Setup Wizard (see Connecting to turn on /off . - Troubleshooting Status lights The status lights indicate the condition of the printer and into an electrical outlet, and that the electrical outlet has power. • The... is turned on /off or is busy. - Press the on , and the printer is a working connection between the printer and a wireless network. 72 www.kodak.com/go/aiosupport There are two status lights on the printer: one on the on power. • The printer does not have power. - On The...
Extended User Guide
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...tagged images, 4, 32 using default settings, 27 reminder list, 25 sheet music, 25 tic-tac-toe, 25 using Google Cloud Print, 34 using KODAK Email Print Service, 35 wide-ruled paper, 25 R recycling printer or supplies, 56 reducing copies documents, 41 photos, 47 regulatory compliance statement Canadian,...transferring pictures to a computer, 33 tray, paper input, capacity envelopes, 23, 74 tray, paper, capacity photo paper, 22, 74 plain paper, 21, 74 troubleshooting, 69-71 help on the web, 71 two-sided printing, 24-25 U updating firmware, 62-63 software, 62-63 USB connection, changing to wireless, ...
...tagged images, 4, 32 using default settings, 27 reminder list, 25 sheet music, 25 tic-tac-toe, 25 using Google Cloud Print, 34 using KODAK Email Print Service, 35 wide-ruled paper, 25 R recycling printer or supplies, 56 reducing copies documents, 41 photos, 47 regulatory compliance statement Canadian,...transferring pictures to a computer, 33 tray, paper input, capacity envelopes, 23, 74 tray, paper, capacity photo paper, 22, 74 plain paper, 21, 74 troubleshooting, 69-71 help on the web, 71 two-sided printing, 24-25 U updating firmware, 62-63 software, 62-63 USB connection, changing to wireless, ...