User Guide
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... 1 provides a brief overview of this chapter, you will find BIOS error messages and POST code messages. In this manual, refer to http://support.intel.com/support/motherboards/server/SE7520JR2/. Chapter 4 provides troubleshooting information. Product Accessories This server board is compatible with the following accessory items for your board, and for ordering information for performing troubleshooting activities to identify...
... 1 provides a brief overview of this chapter, you will find BIOS error messages and POST code messages. In this manual, refer to http://support.intel.com/support/motherboards/server/SE7520JR2/. Chapter 4 provides troubleshooting information. Product Accessories This server board is compatible with the following accessory items for your board, and for ordering information for performing troubleshooting activities to identify...
User Guide
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...type the document or software name in the search field at http://support.intel.com/support/motherboards/server/SE7520JR2 Accessories or other Intel server products Spares and Configuration Guide Hardware (peripheral boards, adapter cards) and operating systems that have been tested with this ...this product or information about this product, including BIOS settings and chipset information If you need to install it Use this Document or Software Intel® Server Board SE7520JR2 Technical Product Specification Intel® Server Board SE7520JR2 Quick Start User's Guide in the product box...
...type the document or software name in the search field at http://support.intel.com/support/motherboards/server/SE7520JR2 Accessories or other Intel server products Spares and Configuration Guide Hardware (peripheral boards, adapter cards) and operating systems that have been tested with this ...this product or information about this product, including BIOS settings and chipset information If you need to install it Use this Document or Software Intel® Server Board SE7520JR2 Technical Product Specification Intel® Server Board SE7520JR2 Quick Start User's Guide in the product box...
User Guide
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... Utility 34 Starting Setup ...34 If You Cannot Access Setup 34 Setup Menus ...34 Upgrading the BIOS ...36 Preparing for the Upgrade 36 Upgrading the BIOS ...37 Clearing the Password ...37 Clearing the CMOS ...38 4 Troubleshooting 39 Resetting the System ...39 Problems following Initial System Installation 40 First Steps Checklist...40 ... Operation of Key System Lights 41 Confirming Loading of the Operating System 41 Specific Problems and Corrective Actions 42 Power Light Does Not Light 42 Intel® Server Board SE7520JR2 User Guide xi
... Utility 34 Starting Setup ...34 If You Cannot Access Setup 34 Setup Menus ...34 Upgrading the BIOS ...36 Preparing for the Upgrade 36 Upgrading the BIOS ...37 Clearing the Password ...37 Clearing the CMOS ...38 4 Troubleshooting 39 Resetting the System ...39 Problems following Initial System Installation 40 First Steps Checklist...40 ... Operation of Key System Lights 41 Confirming Loading of the Operating System 41 Specific Problems and Corrective Actions 42 Power Light Does Not Light 42 Intel® Server Board SE7520JR2 User Guide xi
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...(USA) ...53 Industry Canada (ICES-003 54 Europe (CE Declaration of Conformity 54 Taiwan Declaration of Conformity (BSMI 54 Korean Compliance (RRL 54 Intel® Server Issue Report Form 59 xii Contents No Characters Appear on Screen 43 Characters Are Distorted or Incorrect 43 System Cooling Fans Do Not Rotate Properly...Recognized under Device Manager (Windows* Operating System).. 47 Hard Drive(s) are not Recognized 47 Bootable CD-ROM Is Not Detected 47 LED Information ...48 BIOS POST Beep Codes 49 Product Regulatory Compliance 51 Product Safety Compliance 51 Product EMC Compliance -
...(USA) ...53 Industry Canada (ICES-003 54 Europe (CE Declaration of Conformity 54 Taiwan Declaration of Conformity (BSMI 54 Korean Compliance (RRL 54 Intel® Server Issue Report Form 59 xii Contents No Characters Appear on Screen 43 Characters Are Distorted or Incorrect 43 System Cooling Fans Do Not Rotate Properly...Recognized under Device Manager (Windows* Operating System).. 47 Hard Drive(s) are not Recognized 47 Bootable CD-ROM Is Not Detected 47 LED Information ...48 BIOS POST Beep Codes 49 Product Regulatory Compliance 51 Product Safety Compliance 51 Product EMC Compliance -
User Guide
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...Jumper Location Table 2. These pins should not be jumpered for normal operation. These pins should be cleared on the next reset. Intel® Server Board SE7520JR2 User Guide 19 Recovery Boot 1-2 These pins should be jumpered for normal system operation. (line "B" in figure 2-3 above) ...normal system operation. (line "A" in figure 2-3 If these pins are jumpered, administrator and user passwords will attempt to recover the BIOS by BMC C2-C3: CMOS Clear Force Erase TP00759 Figure 3. Configuration Jumper Jumper Name Pins What happens at system reset... This jumper...
...Jumper Location Table 2. These pins should not be jumpered for normal operation. These pins should be cleared on the next reset. Intel® Server Board SE7520JR2 User Guide 19 Recovery Boot 1-2 These pins should be jumpered for normal system operation. (line "B" in figure 2-3 above) ...normal system operation. (line "A" in figure 2-3 If these pins are jumpered, administrator and user passwords will attempt to recover the BIOS by BMC C2-C3: CMOS Clear Force Erase TP00759 Figure 3. Configuration Jumper Jumper Name Pins What happens at system reset... This jumper...
User Guide
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... might need to boot. Starting Setup You can use in the BIOS Setup menus. Except for CMOS and attempt to clear the CMOS memory. 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is inaccessible. Intel® Server Board SE7520JR2 User Guide 34 If You Cannot Access Setup If you will...
... might need to boot. Starting Setup You can use in the BIOS Setup menus. Except for CMOS and attempt to clear the CMOS memory. 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is inaccessible. Intel® Server Board SE7520JR2 User Guide 34 If You Cannot Access Setup If you will...
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... program. ✏ NOTE Do not skip step 2. Obtaining the Upgrade Download the BIOS image file to a temporary folder on the server board. OEM binary area Microcode A means to change the BIOS Language Preparing for a link to complete the upgrade. 36 The release notes contain critical information regarding jumper settings, specific fixes...
... program. ✏ NOTE Do not skip step 2. Obtaining the Upgrade Download the BIOS image file to a temporary folder on the server board. OEM binary area Microcode A means to change the BIOS Language Preparing for a link to complete the upgrade. 36 The release notes contain critical information regarding jumper settings, specific fixes...
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... checksum errors require that came with the BIOS upgrade. You may encounter a CMOS Checksum error or other problem after reboot. Clearing the Password If the user or administrator password(s) is completed. Password Recovery Jumper Intel® Server Board SE7520JR2 User Guide 37 The password clear jumper... is shown on the line labeled "A" in the readme file that you performed the upgrade. ✏ NOTES Do not power down the system during the BIOS update process! The system...
... checksum errors require that came with the BIOS upgrade. You may encounter a CMOS Checksum error or other problem after reboot. Clearing the Password If the user or administrator password(s) is completed. Password Recovery Jumper Intel® Server Board SE7520JR2 User Guide 37 The password clear jumper... is shown on the line labeled "A" in the readme file that you performed the upgrade. ✏ NOTES Do not power down the system during the BIOS update process! The system...
User Guide
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... 2. 7. Reconnect the AC power, power up the system. 38 Reconnect the AC power and power up the system. 5. Reconnect the AC power, power up the server. When the system begins beeping, power it down the system and disconnect the AC power. 2. Return the CMOS Clear jumper to the CMOS Clear by... CMOS Clear Force Erase position, covering pins 2 and 3 as indicated in the figure below. 1. Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to be used to the Password Clear Protect position, covering pins 1 and 2. 7. Open the...
... 2. 7. Reconnect the AC power, power up the system. 38 Reconnect the AC power and power up the system. 5. Reconnect the AC power, power up the server. When the system begins beeping, power it down the system and disconnect the AC power. 2. Return the CMOS Clear jumper to the CMOS Clear by... CMOS Clear Force Erase position, covering pins 2 and 3 as indicated in the figure below. 1. Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to be used to the Password Clear Protect position, covering pins 1 and 2. 7. Open the...
User Guide
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... files, also update any issue, first ensure you are using the latest firmware and files. Resetting the System Before going through in your server problems on Intel® Server Board SE7520JR2 User Guide 39 Clear system memory, restart POST, and reload the operating system. See "Additional Information and Software" for assistance. To do... you identify and solve problems that may help with your system using the system. Cold boot reset. See "Additional Information and Software" for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC).
... files, also update any issue, first ensure you are using the latest firmware and files. Resetting the System Before going through in your server problems on Intel® Server Board SE7520JR2 User Guide 39 Clear system memory, restart POST, and reload the operating system. See "Additional Information and Software" for assistance. To do... you identify and solve problems that may help with your system using the system. Cold boot reset. See "Additional Information and Software" for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC).
User Guide
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Troubleshooting No Characters Appear on the video monitor? Intel® Server Board SE7520JR2 User Guide 43 If successful, add the cards back in one ... 4. Verify that the video works using the onboard video controller. 2. If you are using an add-in the server board connector. 3. If you do not receive a beep code and characters do the following : Is the ... monitor work correctly if plugged into a different system? Is the onboard video controller enabled in the BIOS? Remove all add-in and turned on the screen after you reboot the system and POST emits ...
Troubleshooting No Characters Appear on the video monitor? Intel® Server Board SE7520JR2 User Guide 43 If successful, add the cards back in one ... 4. Verify that the video works using the onboard video controller. 2. If you are using an add-in the server board connector. 3. If you do not receive a beep code and characters do the following : Is the ... monitor work correctly if plugged into a different system? Is the onboard video controller enabled in the BIOS? Remove all add-in and turned on the screen after you reboot the system and POST emits ...
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... Activity Light Does Not Light Check the following : Is the power-on ? If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is one or more of these LEDs lit? Are any other control panel LEDs lit? ... Are the fan power connectors properly connected to the server board? Is the cable from the control panel board connected to the both the control panel board and to the server board? Are the power supply cables properly connected to the server board? Are there any of possible system component failure....
... Activity Light Does Not Light Check the following : Is the power-on ? If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is one or more of these LEDs lit? Are any other control panel LEDs lit? ... Are the fan power connectors properly connected to the server board? Is the cable from the control panel board connected to the both the control panel board and to the server board? Are the power supply cables properly connected to the server board? Are there any of possible system component failure....
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Intel® Server Board SE7520JR2 User Guide 45 The controller stopped working when an add-in adapter ... is securely attached. Make sure you are not shared with your NET.CFG file. Make sure your BIOS is securely attached to the NIC connectors. For these drivers, it may require interrupts that are using the correct ...pass but the connection fails. Make sure the network cable is installed. If you are directly connecting two servers (without a hub), you will need a crossover cable. Check the network controller LEDs next to the correct connector...
Intel® Server Board SE7520JR2 User Guide 45 The controller stopped working when an add-in adapter ... is securely attached. Make sure you are not shared with your NET.CFG file. Make sure your BIOS is securely attached to the NIC connectors. For these drivers, it may require interrupts that are using the correct ...pass but the connection fails. Make sure the network cable is installed. If you are directly connecting two servers (without a hub), you will need a crossover cable. Check the network controller LEDs next to the correct connector...
User Guide
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... the power supply. Make sure the drive is compatible. See "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other components. Intel® Server Board SE7520JR2 User Guide 47 If you are experiencing any of the drivers for a link to software to install a surge ...Is Not Detected Check the following : Make sure the drive is not disabled in BIOS Setup. Make sure the drive is installed correctly. See your drive documentation for the server. Hard Drive(s) are getting random errors in data files: If you are not Recognized Check ...
... the power supply. Make sure the drive is compatible. See "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other components. Intel® Server Board SE7520JR2 User Guide 47 If you are experiencing any of the drivers for a link to software to install a surge ...Is Not Detected Check the following : Make sure the drive is not disabled in BIOS Setup. Make sure the drive is installed correctly. See your drive documentation for the server. Hard Drive(s) are getting random errors in data files: If you are not Recognized Check ...
User Guide
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... is installed. In a two-processor system, make sure the processors are provided if an Intel® Management Module is bing used, the server board may be faulty. Intel® Server Board SE7520JR2 User Guide 49 Troubleshooting BIOS POST Beep Codes The table below lists the POST error beep codes. Remove all error conditions are removed, insert the cards...
... is installed. In a two-processor system, make sure the processors are provided if an Intel® Management Module is bing used, the server board may be faulty. Intel® Server Board SE7520JR2 User Guide 49 Troubleshooting BIOS POST Beep Codes The table below lists the POST error beep codes. Remove all error conditions are removed, insert the cards...
User Guide
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PBA#: Baseboard Serial Number: CPU1 Speed/Stepping/Spec: CPU2 Speed/Stepping/Spec: System BIOS Version: HSC Firmware Version: Chassis Model Intel SR1400 Intel SR2400 Other (Vendor / Model): Operating System Information Operating System Version Service Pack DIMM Configuration DIMM1A MB: DIMM1A Vendor / ... Slot 2 PCI Slot 3 Full-height Riser PCI Slot 1 PCI Slot 2 PCI Slot 3 Video On-Board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Mb) On-Board NIC2 FW Rev# Board / Chassis Information Baseboard Revision -
PBA#: Baseboard Serial Number: CPU1 Speed/Stepping/Spec: CPU2 Speed/Stepping/Spec: System BIOS Version: HSC Firmware Version: Chassis Model Intel SR1400 Intel SR2400 Other (Vendor / Model): Operating System Information Operating System Version Service Pack DIMM Configuration DIMM1A MB: DIMM1A Vendor / ... Slot 2 PCI Slot 3 Full-height Riser PCI Slot 1 PCI Slot 2 PCI Slot 3 Video On-Board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Mb) On-Board NIC2 FW Rev# Board / Chassis Information Baseboard Revision -