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... replacing components. In this chapter, you will also find BIOS error messages and POST code messages. This manual is available in the Intel® 5000 Series Chipsets Server Board Family Datasheet. Manual Organization Chapter 1 provides a brief overview of this manual, see http:// support.intel.com/support/motherboards/server/S5000PAL/. This document provides a brief overview of the features of...
... replacing components. In this chapter, you will also find BIOS error messages and POST code messages. This manual is available in the Intel® 5000 Series Chipsets Server Board Family Datasheet. Manual Organization Chapter 1 provides a brief overview of this manual, see http:// support.intel.com/support/motherboards/server/S5000PAL/. This document provides a brief overview of the features of...
User Guide
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.../support/motherboards/server/S5000PAL/ compat.htm. Table 1. For information about this product For BIOS settings and chipset information If you just received this product and need to install it For virtual system tours and interactive repair information Use this server board, use the following Intel® Server Chassis: • Intel® Server Chassis SR1500 • Intel® Server Chassis SR1550 • Intel® Server...
.../support/motherboards/server/S5000PAL/ compat.htm. Table 1. For information about this product For BIOS settings and chipset information If you just received this product and need to install it For virtual system tours and interactive repair information Use this server board, use the following Intel® Server Chassis: • Intel® Server Chassis SR1500 • Intel® Server Chassis SR1550 • Intel® Server...
User Guide
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... your system falls within the allowed power budget For software to manage your Intel® system For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Spares and Configuration Guide Tested HardwareOperating Systems List ...Power Budget Tool Intel® System Management Software Driver (for an extensive list of available drivers) Operating System Driver (for operating system drivers) Firmware Updates Diagnostics See also the Intel® Server Deployment Toolkit 2.0 CD that came with your server board. Intel® Server Board S5000PAL User's Guide...
... your system falls within the allowed power budget For software to manage your Intel® system For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Spares and Configuration Guide Tested HardwareOperating Systems List ...Power Budget Tool Intel® System Management Software Driver (for an extensive list of available drivers) Operating System Driver (for operating system drivers) Firmware Updates Diagnostics See also the Intel® Server Deployment Toolkit 2.0 CD that came with your server board. Intel® Server Board S5000PAL User's Guide...
User Guide
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......vii Product Accessories ...viii Additional Information and Software viii Chapter 2: Server Board Features 1 Connector and Component Locations 3 Configuration Jumpers ...5 Intel® Light Guided Diagnostics 7 Back Panel Connectors ...8 RAID Support ...Server Utilities 15 Using the BIOS Setup Utility 15 Starting Setup ...15 If You Cannot Access Setup 15 Setup Menus ...15 Upgrading the BIOS ...17 Preparing for the Upgrade 17 Upgrading the BIOS ...18 Clearing the Password ...18 Clearing the CMOS ...19 Chapter 4: Hardware Installations and Upgrades 21 Intel® Server Board S5000PAL...
......vii Product Accessories ...viii Additional Information and Software viii Chapter 2: Server Board Features 1 Connector and Component Locations 3 Configuration Jumpers ...5 Intel® Light Guided Diagnostics 7 Back Panel Connectors ...8 RAID Support ...Server Utilities 15 Using the BIOS Setup Utility 15 Starting Setup ...15 If You Cannot Access Setup 15 Setup Menus ...15 Upgrading the BIOS ...17 Preparing for the Upgrade 17 Upgrading the BIOS ...18 Clearing the Password ...18 Clearing the CMOS ...19 Chapter 4: Hardware Installations and Upgrades 21 Intel® Server Board S5000PAL...
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System Boots when Installing PCI Card 48 Problems with Newly Installed Application Software 48 Problems with Application Software that Ran Correctly Earlier 48 Devices are not Recognized under Device Manager (Microsoft* Windows* Operating System) ...49 Hard Drive(s) are not Recognized 49 Bootable CD-ROM Disk Is Not Detected 49 LED Information ...50 BIOS POST Beep Codes 50 Appendix D: LED Decoder 53 Appendix E: Intel® Server Issue Report Form 59 Intel® Server Board S5000PAL User's Guide xiii
System Boots when Installing PCI Card 48 Problems with Newly Installed Application Software 48 Problems with Application Software that Ran Correctly Earlier 48 Devices are not Recognized under Device Manager (Microsoft* Windows* Operating System) ...49 Hard Drive(s) are not Recognized 49 Bootable CD-ROM Disk Is Not Detected 49 LED Information ...50 BIOS POST Beep Codes 50 Appendix D: LED Decoder 53 Appendix E: Intel® Server Issue Report Form 59 Intel® Server Board S5000PAL User's Guide xiii
User Guide
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...24 Figure 14. Installing the Heat Sink 26 Figure 16. BIOS Select Jumper 5 Figure 4. ILifting the Processor Socket Handle 24 Figure 13. Diagnostic LED Placement Diagram 54 Intel® Server Board S5000PAL User's Guide xvii Recovery Jumpers ...6 Figure 5. Light Guided ...Diagnostic LEDs 7 Figure 6. Clear Password Jumper 19 Figure 10. Server Board Connector and Component Locations 4 Figure 3. Replacing the Backup Battery 29 Figure 17. List of Figures Figure 1. Intel® Server Board S5000PAL 1 Figure 2. Installing the Memory 22 Figure 12. Four DIMM ...
...24 Figure 14. Installing the Heat Sink 26 Figure 16. BIOS Select Jumper 5 Figure 4. ILifting the Processor Socket Handle 24 Figure 13. Diagnostic LED Placement Diagram 54 Intel® Server Board S5000PAL User's Guide xvii Recovery Jumpers ...6 Figure 5. Light Guided ...Diagnostic LEDs 7 Figure 6. Clear Password Jumper 19 Figure 10. Server Board Connector and Component Locations 4 Figure 3. Replacing the Backup Battery 29 Figure 17. List of Figures Figure 1. Intel® Server Board S5000PAL 1 Figure 2. Installing the Memory 22 Figure 12. Four DIMM ...
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Configuration Jumpers BIOS Select J3H1 3 3 1-2: Force Lower Bank 2-3: Normal Operation (Default) Jumper Name BIOS Select TP02087 Jumper Purpose If pins 1-2 are jumpered, the BIOS in the lower bank will be jumpered on the next reset. BIOS Select Jumper Intel® Server Board S5000PAL User's Guide 5 These pins should be selected on 2-3 for normal operation. Figure 3.
Configuration Jumpers BIOS Select J3H1 3 3 1-2: Force Lower Bank 2-3: Normal Operation (Default) Jumper Name BIOS Select TP02087 Jumper Purpose If pins 1-2 are jumpered, the BIOS in the lower bank will be jumpered on the next reset. BIOS Select Jumper Intel® Server Board S5000PAL User's Guide 5 These pins should be selected on 2-3 for normal operation. Figure 3.
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... RAID, see the documentation that supports both 1.5 and 3.0 Gbps data transfer rates. The BIOS Setup utility provides multiple drive configuration options on how to install the Intel® RAID Activation Key AXXRAKSW5 accessory to the backplane or I2C interface. The Legacy and Enhanced...enhanced mode is required for RAID configurations. If RAID 5 is included with the accessory kit. Intel® Server Board S5000PAL User's Guide 9 When this activation key is placed on the server board and to enable RAID 5, see the RAID software user's guide that is included on or blinking...
... RAID, see the documentation that supports both 1.5 and 3.0 Gbps data transfer rates. The BIOS Setup utility provides multiple drive configuration options on how to install the Intel® RAID Activation Key AXXRAKSW5 accessory to the backplane or I2C interface. The Legacy and Enhanced...enhanced mode is required for RAID configurations. If RAID 5 is included with the accessory kit. Intel® Server Board S5000PAL User's Guide 9 When this activation key is placed on the server board and to enable RAID 5, see the RAID software user's guide that is included on or blinking...
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...: Press to boot. For instructions on the server board to clear the CMOS memory. Except for those features that contains user-selectable parameters. 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to display... automatically configured information, each feature is inaccessible. See "Additional Information and Software" for a link to the Intel® 5000 Series Chipsets Server Board Family ...
...: Press to boot. For instructions on the server board to clear the CMOS memory. Except for those features that contains user-selectable parameters. 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to display... automatically configured information, each feature is inaccessible. See "Additional Information and Software" for a link to the Intel® 5000 Series Chipsets Server Board Family ...
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... arrow is used to select the previous value in the BIOS Setup menus. The plus key on any menu invokes the general help window. The key is pressed while editing any field or selecting features of any existing field values. 16 Intel® Server Board S5000PAL User's Guide When the key is used to change...
... arrow is used to select the previous value in the BIOS Setup menus. The plus key on any menu invokes the general help window. The key is pressed while editing any field or selecting features of any existing field values. 16 Intel® Server Board S5000PAL User's Guide When the key is used to change...
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... to return the system to configure your computer at the end of the procedure. Write down the current settings in flash memory. Intel® Server Board S5000PAL User's Guide 17 Upgrading the BIOS The upgrade utility allows you want to appear: Setup Confirmation Save Configuration changes and exit now? [Yes] [No] If "Yes" is selected...
... to return the system to configure your computer at the end of the procedure. Write down the current settings in flash memory. Intel® Server Board S5000PAL User's Guide 17 Upgrading the BIOS The upgrade utility allows you want to appear: Setup Confirmation Save Configuration changes and exit now? [Yes] [No] If "Yes" is selected...
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... Protect, at pins 1 and 2 to a temporary folder on your settings, and exit Setup. Obtaining the Upgrade Download the BIOS image file to the Password Clear Erase position, covering pins 2 and 3. 18 Intel® Server Board S5000PAL User's Guide See "Additional Information and Software" for a link to the update software. Note: Review the instructions and release...
... Protect, at pins 1 and 2 to a temporary folder on your settings, and exit Setup. Obtaining the Upgrade Download the BIOS image file to the Password Clear Erase position, covering pins 2 and 3. 18 Intel® Server Board S5000PAL User's Guide See "Additional Information and Software" for a link to the update software. Note: Review the instructions and release...
User Guide
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...system and disconnect the AC power. 2. Reconnect the AC power and power up the server. 8. Move the jumper from the normal operation position, CMOS Clear by going into BIOS setup. Wait five seconds. 5. BMC Force Update Mode 2 3 J1D2 Password Reset ...Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 9. Close the server chassis. 7. The password is now cleared and can be used to the Password Clear Protect position, covering pins 1 and 2. 6. Intel® Server Board S5000PAL...
...system and disconnect the AC power. 2. Reconnect the AC power and power up the server. 8. Move the jumper from the normal operation position, CMOS Clear by going into BIOS setup. Wait five seconds. 5. BMC Force Update Mode 2 3 J1D2 Password Reset ...Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 9. Close the server chassis. 7. The password is now cleared and can be used to the Password Clear Protect position, covering pins 1 and 2. 6. Intel® Server Board S5000PAL...
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Return the CMOS Clear jumper to the CMOS Clear by going into the BIOS setup. 20 Intel® Server Board S5000PAL User's Guide Clear CMOS Jumper TP02080 4. Close the server chassis. 7. The CMOS is now cleared and can be reset by BMC location, covering pins 1 and 2. 6. BMC Force Update Mode 2 3 J1D2 Password Reset Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 10. Reconnect the AC power and power up the system. 8. Wait five seconds. 5.
Return the CMOS Clear jumper to the CMOS Clear by going into the BIOS setup. 20 Intel® Server Board S5000PAL User's Guide Clear CMOS Jumper TP02080 4. Close the server chassis. 7. The CMOS is now cleared and can be reset by BMC location, covering pins 1 and 2. 6. BMC Force Update Mode 2 3 J1D2 Password Reset Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 10. Reconnect the AC power and power up the system. 8. Wait five seconds. 5.
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... and reload the operating system Clear system memory, restart POST, and reload the operating system Cold boot reset. In addition to the server firmware and files, also update any issue, first ensure you are using the system. Resetting the System Before going through in your...Reset button Power off and then on button Remove AC power from the server for one of the methods below. Firmware upgrades include updates for BIOS, the Baseboard Management Controller (BMC), and the hotswap controller (HSC). Intel provides a package called the "Platform Confidence Test" that might occur ...
... and reload the operating system Clear system memory, restart POST, and reload the operating system Cold boot reset. In addition to the server firmware and files, also update any issue, first ensure you are using the system. Resetting the System Before going through in your...Reset button Power off and then on button Remove AC power from the server for one of the methods below. Firmware upgrades include updates for BIOS, the Baseboard Management Controller (BMC), and the hotswap controller (HSC). Intel provides a package called the "Platform Confidence Test" that might occur ...
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.... If the operating system normally loads from the system, turn on briefly. If the power LED does not light, see "Make sure the BIOS is plugged into a properly grounded AC outlet. 3. for the following: • Does the drive activity light turn off the system and all... varies according to the system and/or the peripheral devices. 1. Failure to do so can cause permanent damage to the operating system. Intel® Server Board S5000PAL User's Guide 43 Verifying Proper Operation of the Operating System Once the system boots up, the operating system prompt appears on Screen". If...
.... If the operating system normally loads from the system, turn on briefly. If the power LED does not light, see "Make sure the BIOS is plugged into a properly grounded AC outlet. 3. for the following: • Does the drive activity light turn off the system and all... varies according to the system and/or the peripheral devices. 1. Failure to do so can cause permanent damage to the operating system. Intel® Server Board S5000PAL User's Guide 43 Verifying Proper Operation of the Operating System Once the system boots up, the operating system prompt appears on Screen". If...
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... see if the video returns. Contact your service representative. 5. Verify that the video controller board is functioning. • Is the video monitor plugged in the server board connector. 3. Intel® Server Board S5000PAL User's Guide 45 Test it switched to make sure the Num Lock light is fully seated...installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in one at a time with a reboot between each addition. • Make sure the memory DIMMs comply with...
... see if the video returns. Contact your service representative. 5. Verify that the video controller board is functioning. • Is the video monitor plugged in the server board connector. 3. Intel® Server Board S5000PAL User's Guide 45 Test it switched to make sure the Num Lock light is fully seated...installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in one at a time with a reboot between each addition. • Make sure the memory DIMMs comply with...
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...8226; Make sure you are using the correct and the current drivers. Cannot Connect to a Server • Make sure the network cable is securely attached to the correct connector at the ...interrupts that interrupts are directly connecting two servers (without apparent cause • Reseat the adater. • Put the adapter in adapter. Intel® Server Board S5000PAL User's Guide 47 See "Additional Information... current version. • Make sure the other PCI drivers. Problems with Network The server hangs when the drivers are loaded • Certain drivers may be necessary to the ...
...8226; Make sure you are using the correct and the current drivers. Cannot Connect to a Server • Make sure the network cable is securely attached to the correct connector at the ...interrupts that interrupts are directly connecting two servers (without apparent cause • Reseat the adater. • Put the adapter in adapter. Intel® Server Board S5000PAL User's Guide 47 See "Additional Information... current version. • Make sure the other PCI drivers. Problems with Network The server hangs when the drivers are loaded • Certain drivers may be necessary to the ...
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Intel® Server Board S5000PAL User's Guide 49 If you are not Recognized under Device Manager (Microsoft* Windows* ... CD-ROM Disk Is Not Detected Check the following : • Make sure the drive is not disabled in BIOS Setup. • Make sure the drive is connected correctly and that each SCSI ID number is configured to allow...), a marginal power supply, or other components. Hard Drive(s) are not Recognized Check the following : • Make sure the BIOS is unique on your drives. • If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is...
Intel® Server Board S5000PAL User's Guide 49 If you are not Recognized under Device Manager (Microsoft* Windows* ... CD-ROM Disk Is Not Detected Check the following : • Make sure the drive is not disabled in BIOS Setup. • Make sure the drive is connected correctly and that each SCSI ID number is configured to allow...), a marginal power supply, or other components. Hard Drive(s) are not Recognized Check the following : • Make sure the BIOS is unique on your drives. • If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is...
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... error BIOS POST Beep Codes The table below . POST Error Beep Codes Number of Beeps 1, 2, or 3 4 - 7 or 9 - 11 8 Reason for Beeps and Action to turn the LED on and off or in sleep state S5 On = Power is bing used, the server board may be faulty. 50 Intel® Server Board S5000PAL User's... Guide LED Information LED Name Power ID System Status Function Indicates system power is on -board video is on or in sleep stats S0 Press ID LED button or ...
... error BIOS POST Beep Codes The table below . POST Error Beep Codes Number of Beeps 1, 2, or 3 4 - 7 or 9 - 11 8 Reason for Beeps and Action to turn the LED on and off or in sleep state S5 On = Power is bing used, the server board may be faulty. 50 Intel® Server Board S5000PAL User's... Guide LED Information LED Name Power ID System Status Function Indicates system power is on -board video is on or in sleep stats S0 Press ID LED button or ...