HP Image Manager 5.0: Quick Setup Guide
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... (No DHCP or proxyDHCP offers were received) 1. I power on the server. If the HP IM PXE Server has been deliberately disabled, then check that the DHCP scope serving the Thin Clients has Tag 066 set to the IP address of Network I receive an error "PXE-E53:... DHCP server and the Thin Client. 2. Booting the Thin Clients When a Thin Client is trying to PXE boot, but the specified file does not exist. Check that the Thin Clients MAC address has been added to the allowed clients list. Connect a regular PC to the Thin Client 2. Ensure that the BIOS settings have a PXEServer....
... (No DHCP or proxyDHCP offers were received) 1. I power on the server. If the HP IM PXE Server has been deliberately disabled, then check that the DHCP scope serving the Thin Clients has Tag 066 set to the IP address of Network I receive an error "PXE-E53:... DHCP server and the Thin Client. 2. Booting the Thin Clients When a Thin Client is trying to PXE boot, but the specified file does not exist. Check that the Thin Clients MAC address has been added to the allowed clients list. Connect a regular PC to the Thin Client 2. Ensure that the BIOS settings have a PXEServer....
Windows CE 6.0 Administrator's Guide HP Thin Client t5540 and t5550 Build 6.05.651 or higher
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...image for other units to pick up using System Update (If you are using this process. Please consult the HP Compaq Thin Client Imaging Tool at: http://h20000.www2.hp.com/bc/docs/support/ SupportManual/c00485307/c00485307.pdf. You can deploy the captured image or settings in combination with... Altiris Deployment Solution to the system, the image unbundles. You may use flash.ibr in the F10 System BIOS to , and ...
...image for other units to pick up using System Update (If you are using this process. Please consult the HP Compaq Thin Client Imaging Tool at: http://h20000.www2.hp.com/bc/docs/support/ SupportManual/c00485307/c00485307.pdf. You can deploy the captured image or settings in combination with... Altiris Deployment Solution to the system, the image unbundles. You may use flash.ibr in the F10 System BIOS to , and ...
Windows CE 6.0 Administrator's Guide HP Thin Client t5540 and t5550 Build 6.05.651 or higher
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If you select a COM port, you to enable Num Lock on the client. Select Enable Printer. 2. Form feeds are necessary. NOTE: Verify the terminal serial port is enabled in BIOS and in the Control Panel Port Lock window. Select Disable local Windows key combinations (e.g. LPD Control The LPD Control dialog box allows you...
If you select a COM port, you to enable Num Lock on the client. Select Enable Printer. 2. Form feeds are necessary. NOTE: Verify the terminal serial port is enabled in BIOS and in the Control Panel Port Lock window. Select Disable local Windows key combinations (e.g. LPD Control The LPD Control dialog box allows you...
Windows CE 6.0 Administrator's Guide HP Thin Client t5540 and t5550 Build 6.05.651 or higher
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... dial-up , shutdown, power state after power failure, and alarm settings. 48 Chapter 4 Control Panel the primary difference is a connection from the thin client Ethernet port directly to enable or disable COM 1 ports, LPT ports, and USB mass storage devices. PPP Over Ethernet (PPPoE) Connection This is that... select the appropriate check box, and then click OK. Port Lock The Port Lock dialog box allows you to configure settings such as BIOS wake-up access as well as direct access through the enterprise firewall to the ISP, such as PPTP; In this configuration all network ...
... dial-up , shutdown, power state after power failure, and alarm settings. 48 Chapter 4 Control Panel the primary difference is a connection from the thin client Ethernet port directly to enable or disable COM 1 ports, LPT ports, and USB mass storage devices. PPP Over Ethernet (PPPoE) Connection This is that... select the appropriate check box, and then click OK. Port Lock The Port Lock dialog box allows you to configure settings such as BIOS wake-up access as well as direct access through the enterprise firewall to the ISP, such as PPTP; In this configuration all network ...
Windows CE 6.0 Administrator's Guide HP Thin Client t5540 and t5550 Build 6.05.651 or higher
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Set Alarm: Select the day(s) that the thin client wakes up . Enable Wake On LAN: Select to enable the power in the client to be turned on /off or defaults to be on by the network. PWRON State After Power Fail: Select whether power is to its former state after a power failure. BIOS Wakeup Alarm: Set the time of day the thin client wakes up . You must first reboot and then shut down the unit for this feature to work. Power Settings 49 You must first reboot and then shut down the unit for this feature to take affect.
Set Alarm: Select the day(s) that the thin client wakes up . Enable Wake On LAN: Select to enable the power in the client to be turned on /off or defaults to be on by the network. PWRON State After Power Fail: Select whether power is to its former state after a power failure. BIOS Wakeup Alarm: Set the time of day the thin client wakes up . You must first reboot and then shut down the unit for this feature to work. Power Settings 49 You must first reboot and then shut down the unit for this feature to take affect.
Windows CE 6.0 Administrator's Guide HP Thin Client t5540 and t5550 Build 6.05.651 or higher
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... information on the terminal. 65 System Update The feature updates only the operating system, the BIOS is old and you to automatically update the image by having the DHCP server provide the location ...of the following: ● You receive a new client, perform updates to the client image, and decide you want the newest available stable image. You can update the...to the "good, known" image. ● An image gets corrupted and the client requires re-imaging. ● Your client image is not updated. System Update The System Update dialog box allows you to ...
... information on the terminal. 65 System Update The feature updates only the operating system, the BIOS is old and you to automatically update the image by having the DHCP server provide the location ...of the following: ● You receive a new client, perform updates to the client image, and decide you want the newest available stable image. You can update the...to the "good, known" image. ● An image gets corrupted and the client requires re-imaging. ● Your client image is not updated. System Update The System Update dialog box allows you to ...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... and Side Access Panel 13 Installing Thin Client Options ...14 Installing the USB Device 14 Removing and Replacing the Battery 15 Installing a Secondary Flash Memory Module 17 External Drives ...18 3 BIOS Settings, (F10) Utility ...19 Using the BIOS Settings ...19 Changing BIOS Settings from the repset utility 19 Changing BIOS Settings Using the F10 Utility 20...
... and Side Access Panel 13 Installing Thin Client Options ...14 Installing the USB Device 14 Removing and Replacing the Battery 15 Installing a Secondary Flash Memory Module 17 External Drives ...18 3 BIOS Settings, (F10) Utility ...19 Using the BIOS Settings ...19 Changing BIOS Settings from the repset utility 19 Changing BIOS Settings Using the F10 Utility 20...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... Appendix D FTP Update ...56 Server Requirements ...56 DCHP Server ...56 FTP Server ...56 Description ...57 Host Settings ...57 Select Image to Update ...58 Appendix E System BIOS ...60 Restoring a Corrupt BIOS ...60 Updating a BIOS ...60 Appendix F Electrostatic Discharge ...62 Preventing Electrostatic Damage ...62 Grounding Methods ...62 Index ...63 vii
... Appendix D FTP Update ...56 Server Requirements ...56 DCHP Server ...56 FTP Server ...56 Description ...57 Host Settings ...57 Select Image to Update ...58 Appendix E System BIOS ...60 Restoring a Corrupt BIOS ...60 Updating a BIOS ...60 Appendix F Electrostatic Discharge ...62 Preventing Electrostatic Damage ...62 Grounding Methods ...62 Index ...63 vii
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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This table identifies the items that can be changed locally within the operating system without having to go through the F10 utility1. BIOS Setting 1st Boot Device 2nd Boot Device 3rd Boot Device Boot Up NumLock F12 Boot Integrated Audio Network Controller Serial Port 1 Parallel Port PWRON After ...PWR-Fail Wake-on-PME BIOS Wake Up Asset Tag No Setup Password Power-On Password Parallel Mode ECP Mode Use DMA USB Controller External USB Ports Default Value USB ATA...
This table identifies the items that can be changed locally within the operating system without having to go through the F10 utility1. BIOS Setting 1st Boot Device 2nd Boot Device 3rd Boot Device Boot Up NumLock F12 Boot Integrated Audio Network Controller Serial Port 1 Parallel Port PWRON After ...PWR-Fail Wake-on-PME BIOS Wake Up Asset Tag No Setup Password Power-On Password Parallel Mode ECP Mode Use DMA USB Controller External USB Ports Default Value USB ATA...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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As soon as the thin client is divided into five menu headings and five task actions. The Menu Headings are: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, Power Management Setup The Task Actions are: Load Factory Defaults, Set Administrative Password, Set User...Table Setup Utility-System Information on page 21 Setup Utility-Standard CMOS Features on page 21 Setup Utility-Advanced BIOS Features on or restart the thin client. 2. To return to original factory settings, select Load Factory Defaults. If you have made changes that ...
As soon as the thin client is divided into five menu headings and five task actions. The Menu Headings are: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, Power Management Setup The Task Actions are: Load Factory Defaults, Set Administrative Password, Set User...Table Setup Utility-System Information on page 21 Setup Utility-Standard CMOS Features on page 21 Setup Utility-Advanced BIOS Features on or restart the thin client. 2. To return to original factory settings, select Load Factory Defaults. If you have made changes that ...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... (view only) Chassis Serial # (view only) Asset Tracking Number (view only) Asset Tag Enter asset tracking number. Setup Utility-Advanced BIOS Features Table 3-4 Setup Utility-Advanced BIOS Features Option Description Using the BIOS Settings 21 Setup Utility-Standard CMOS Features Table 3-3 Setup Utility-Standard CMOS Features Option Description Date (mm:dd:yy) Allows...
... (view only) Chassis Serial # (view only) Asset Tracking Number (view only) Asset Tag Enter asset tracking number. Setup Utility-Advanced BIOS Features Table 3-4 Setup Utility-Advanced BIOS Features Option Description Using the BIOS Settings 21 Setup Utility-Standard CMOS Features Table 3-3 Setup Utility-Standard CMOS Features Option Description Date (mm:dd:yy) Allows...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... Mode Use DMA Select DMA channel of USB Mouse under DOS. Default is enabled. F12 Boot Enable/Disable F12 network boot. Default is 3. 22 Chapter 3 BIOS Settings, (F10) Utility USB Mouse Support Allows use of Standard, EPP, ECP, or ECP/EPP. Serial Port 1 Select serial port base IO port address and... Disable Onboard LAN device. Default is None. Enabled/Disabled. Parallel Mode Select parallel port transfer mode of USB keyboard under DOS. Table 3-4 Setup Utility-Advanced BIOS Features (continued) Quick Power-on state for Numlock. Default is enabled.
... Mode Use DMA Select DMA channel of USB Mouse under DOS. Default is enabled. F12 Boot Enable/Disable F12 network boot. Default is 3. 22 Chapter 3 BIOS Settings, (F10) Utility USB Mouse Support Allows use of Standard, EPP, ECP, or ECP/EPP. Serial Port 1 Select serial port base IO port address and... Disable Onboard LAN device. Default is None. Enabled/Disabled. Parallel Mode Select parallel port transfer mode of USB keyboard under DOS. Table 3-4 Setup Utility-Advanced BIOS Features (continued) Quick Power-on state for Numlock. Default is enabled.
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... user's setup. Save & Exit Setup Saves data to set , change , and disable the user password. Using the BIOS Settings 23 Default is disabled. Default is enabled. User password provides read-only access to . BIOS Wake up Enable RTC alarm wakeup. Setup Utility-Power Management Setup Table 3-6 Setup Utility-Power Management Setup Option...
... user's setup. Save & Exit Setup Saves data to set , change , and disable the user password. Using the BIOS Settings 23 Default is disabled. Default is enabled. User password provides read-only access to . BIOS Wake up Enable RTC alarm wakeup. Setup Utility-Power Management Setup Table 3-6 Setup Utility-Power Management Setup Option...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... ignores the missing keyboard during memory testing, additional information appears giving specifics about the type and location of the BIOS code in Setup to display messages hidden by the HP logo. Press TAB to show POST screen Press the Tab key during a full memory test, counting down the...areas being tested. Error: Non-System disk or disk error The BIOS was unable to System BIOS on page 15. For more information, refer to Removing and Replacing the Battery on page 60 or call your local HP Call Center for the most stable, minimal performance system operations. Memory...
... ignores the missing keyboard during memory testing, additional information appears giving specifics about the type and location of the BIOS code in Setup to display messages hidden by the HP logo. Press TAB to show POST screen Press the Tab key during a full memory test, counting down the...areas being tested. Error: Non-System disk or disk error The BIOS was unable to System BIOS on page 15. For more information, refer to Removing and Replacing the Battery on page 60 or call your local HP Call Center for the most stable, minimal performance system operations. Memory...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... DHCP, then click the Refresh Image List button to make the applet query the FTP share for all XPe images whose targeted BIOS families match the one of the current thin client system, and fill in the next system restart, and then restarts the system to continue to update/image the system. Click... phase. You can click the Run Image Update Now button to the following error message is displayed. When ready, you click Yes, the HP FTP Image Update Client confirms that the flash drive has at least 200MB free to enter the FBA phase. 58 Appendix D FTP Update If you can choose any...
... DHCP, then click the Refresh Image List button to make the applet query the FTP share for all XPe images whose targeted BIOS families match the one of the current thin client system, and fill in the next system restart, and then restarts the system to continue to update/image the system. Click... phase. You can click the Run Image Update Now button to the following error message is displayed. When ready, you click Yes, the HP FTP Image Update Client confirms that the flash drive has at least 200MB free to enter the FBA phase. 58 Appendix D FTP Update If you can choose any...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... floppy diskette. 2. Remove the USB device. To restore a corrupted BIOS, complete the following : ● An external USB diskette drive or USB flash drive connected to the thin client ● HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the restore process to 786R9.ROM for the product being...USB flash drive NOTE: The BIOS recovery procedure works the same from the HP Web site at: http://www.hp.com/, select Software and Driver Downloads, and then enter the model number of your thin client. 60 Appendix E System BIOS Place the latest BIOS image file on the corrupted ...
... floppy diskette. 2. Remove the USB device. To restore a corrupted BIOS, complete the following : ● An external USB diskette drive or USB flash drive connected to the thin client ● HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the restore process to 786R9.ROM for the product being...USB flash drive NOTE: The BIOS recovery procedure works the same from the HP Web site at: http://www.hp.com/, select Software and Driver Downloads, and then enter the model number of your thin client. 60 Appendix E System BIOS Place the latest BIOS image file on the corrupted ...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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...the Linux environment. WARNING! To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process Updating a BIOS 61 Linux-based utility to update the system BIOS. ● WFlash - To update the system BIOS, complete the following Softpaq directories: ●... attempt to run the F10 Setup utility, then select System Information. Download the Softpaq to the thin client. The Softpaq contains utilities for changing or updating the BIOS version on your hard drive. Included in the Softpaq are contained in the following instructions: 1.
...the Linux environment. WARNING! To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process Updating a BIOS 61 Linux-based utility to update the system BIOS. ● WFlash - To update the system BIOS, complete the following Softpaq directories: ●... attempt to run the F10 Setup utility, then select System Information. Download the Softpaq to the thin client. The Softpaq contains utilities for changing or updating the BIOS version on your hard drive. Included in the Softpaq are contained in the following instructions: 1.
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... 52 altitude specifications 51 antenna installing 8 authorizing Remote Installation Services 53 B basic troubleshooting 27 battery, replacing 15 beep codes 26 BIOS restoring 60 updating 60 C cable lock slot location 3 cable routing slot 4 cautions ambient temperature 10 antenna mounting 8 static electricity 6 changing... BIOS settings in the repset utility 19 using the F10 utility 20 components front panel 2 rear panel 4 top 3 configuring a PXE server ...
... 52 altitude specifications 51 antenna installing 8 authorizing Remote Installation Services 53 B basic troubleshooting 27 battery, replacing 15 beep codes 26 BIOS restoring 60 updating 60 C cable lock slot location 3 cable routing slot 4 cautions ambient temperature 10 antenna mounting 8 static electricity 6 changing... BIOS settings in the repset utility 19 using the F10 utility 20 components front panel 2 rear panel 4 top 3 configuring a PXE server ...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... USB devices 14 serial connector location 4 serial number location 2 setting user permissions on the Active Directory Server 54 Setup Utility Advanced BIOS Features 0 Integrated Peripherals 0 Main Menu 0 Power Management Setup 0 Standard CMOS features 0 System Information 0 Utility Task Actions 0...output 51 power supply 51 rated output current 51 relative humidity 50 temperature 50 thin client 50 weight 50 stand installing 9 removing 10 T temperature specifications 50 top components 3 troubleshooting 27 U updating a BIOS 60 USB devices, installing USB drive options 18 10, 14 USB ports ...
... USB devices 14 serial connector location 4 serial number location 2 setting user permissions on the Active Directory Server 54 Setup Utility Advanced BIOS Features 0 Integrated Peripherals 0 Main Menu 0 Power Management Setup 0 Standard CMOS features 0 System Information 0 Utility Task Actions 0...output 51 power supply 51 rated output current 51 relative humidity 50 temperature 50 thin client 50 weight 50 stand installing 9 removing 10 T temperature specifications 50 top components 3 troubleshooting 27 U updating a BIOS 60 USB devices, installing USB drive options 18 10, 14 USB ports ...