HP Image Manager 5.0: Quick Setup Guide
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Booting the Thin Clients When a Thin Client is initially powered-on, it doesn't attempt the PXE boot process. 1. Ensure that the BIOS settings have a first boot device of the TFTP Server, and Tag 067 set to the boot file name (mPXELdr.bin). ● If your ...firewall or other network traffic blocking device between the DHCP server and the Thin Client. 2. File not found" This error indicates that the Thin Clients MAC address has been added to PXE boot (typically mPXELdr.bin). If your installation is using the HP IM PXE Server and you have a PXEServer.ini file, then the server...
Booting the Thin Clients When a Thin Client is initially powered-on, it doesn't attempt the PXE boot process. 1. Ensure that the BIOS settings have a first boot device of the TFTP Server, and Tag 067 set to the boot file name (mPXELdr.bin). ● If your ...firewall or other network traffic blocking device between the DHCP server and the Thin Client. 2. File not found" This error indicates that the Thin Clients MAC address has been added to PXE boot (typically mPXELdr.bin). If your installation is using the HP IM PXE Server and you have a PXEServer.ini file, then the server...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
... Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...five task headings appears in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, and Power Management Setup. Troubleshooting Guide www.hp.com 3-1 Task Headings: Load Factory Defaults, Set Administrative Password, Set User Password, Save & Exit ... > Shut Down and Restart > OK. 2. To access the Setup Utility menu, complete the following steps: 1. 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to press and hold F10 on the keyboard, then...
...five task headings appears in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, and Power Management Setup. Troubleshooting Guide www.hp.com 3-1 Task Headings: Load Factory Defaults, Set Administrative Password, Set User Password, Save & Exit ... > Shut Down and Restart > OK. 2. To access the Setup Utility menu, complete the following steps: 1. 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to press and hold F10 on the keyboard, then...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... options may vary depending on Allows you enter Setup. xxxMB ATA Flash Indicates ATA Flash settings Halt on your hardware configuration. Advanced BIOS Features MBR Security Choose the Virus warning feature. POST delay (secs) Set a delay that is set the time. First Boot ...Device Select Boot Device Priority. Troubleshooting Guide www.hp.com 3-3 Quick Power On Self Test Allows the system to enter the Setup Utility. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard ...
... options may vary depending on Allows you enter Setup. xxxMB ATA Flash Indicates ATA Flash settings Halt on your hardware configuration. Advanced BIOS Features MBR Security Choose the Virus warning feature. POST delay (secs) Set a delay that is set the time. First Boot ...Device Select Boot Device Priority. Troubleshooting Guide www.hp.com 3-3 Quick Power On Self Test Allows the system to enter the Setup Utility. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...PS2 KB/MS Use PS2 port as mouse or keyboard. Wake on PME Enable/disable system wakeup capability for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options may vary depending... Troubleshooting Guide Power Management Setup Allows you to: PWRON After Power-Fail When power is operated in ECP mode. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard AC97 audio ...
...PS2 KB/MS Use PS2 port as mouse or keyboard. Wake on PME Enable/disable system wakeup capability for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options may vary depending... Troubleshooting Guide Power Management Setup Allows you to: PWRON After Power-Fail When power is operated in ECP mode. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard AC97 audio ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Procedures The checksum of CMOS is running in the BIOS chip is no video errors, the system goes directly to POST messages. For information on replacing the battery, refer to Appendix D, "System BIOS" or call your local HP Call Center for a diagnosis. If there are no... longer functional. To restore a corrupt BIOS, refer to Appendix E, "Replacing the CMOS Battery." One long beep followed by two short...
... Procedures The checksum of CMOS is running in the BIOS chip is no video errors, the system goes directly to POST messages. For information on replacing the battery, refer to Appendix D, "System BIOS" or call your local HP Call Center for a diagnosis. If there are no... longer functional. To restore a corrupt BIOS, refer to Appendix E, "Replacing the CMOS Battery." One long beep followed by two short...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... operations. Be sure no objects are pressed during POST. Defaults loaded If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set the error halt condition in Setup to skip the full memory test. Keyboard error or no...ignores the missing keyboard during the keyboard tests. Keyboard is attached correctly and no keyboard Cannot initialize the keyboard. Troubleshooting Guide www.hp.com 4-5 Memory Test Fail If POST detects an error during a full memory test, counting down the memory areas being tested. ...
... operations. Be sure no objects are pressed during POST. Defaults loaded If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set the error halt condition in Setup to skip the full memory test. Keyboard error or no...ignores the missing keyboard during the keyboard tests. Keyboard is attached correctly and no keyboard Cannot initialize the keyboard. Troubleshooting Guide www.hp.com 4-5 Memory Test Fail If POST detects an error during a full memory test, counting down the memory areas being tested. ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Press the TAB key during POST to find a suitable boot device. Error: Non-System disk or disk error The BIOS was unable to display messages hidden by the HP logo. Reflash the unit and press any key when ready. Corrective Action Too many bad flash memory blocks. For the... phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide For more information, refer to Chapter 5, "Restoring the Flash Image." ...
...Press the TAB key during POST to find a suitable boot device. Error: Non-System disk or disk error The BIOS was unable to display messages hidden by the HP logo. Reflash the unit and press any key when ready. Corrective Action Too many bad flash memory blocks. For the... phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide For more information, refer to Chapter 5, "Restoring the Flash Image." ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Messages in Chapter 4, "Diagnostics and Troubleshooting"), the BIOS must be restored before the thin client will boot to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will need the following HP Web site: http://h18004.www1.hp.com/products/thinclients/software.html 2. Insert an empty diskette...
... Messages in Chapter 4, "Diagnostics and Troubleshooting"), the BIOS must be restored before the thin client will boot to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will need the following HP Web site: http://h18004.www1.hp.com/products/thinclients/software.html 2. Insert an empty diskette...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... to recover systems with a Preboot eXecution Environment (PXE) management application to update the system BIOS. ■ WFlash-Windows-based utility used to locally update a system BIOS. D-2 www.hp.com Troubleshooting Guide Connect the external USB diskette drive to the thin client and insert the newly created Flash diskette into the diskette drive. ✎ Before powering...
... to recover systems with a Preboot eXecution Environment (PXE) management application to update the system BIOS. ■ WFlash-Windows-based utility used to locally update a system BIOS. D-2 www.hp.com Troubleshooting Guide Connect the external USB diskette drive to the thin client and insert the newly created Flash diskette into the diskette drive. ✎ Before powering...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... F10 during the upgrade process. To update the system BIOS, complete the following instructions: 1. The downloaded file is a self-extracting executable. 2. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the ...computer during system power-on to a directory on -screen instructions. 3. Download the Softpaq to run the F10 Setup utility, then select System Information. Troubleshooting Guide www.hp.com D-3 ...
... F10 during the upgrade process. To update the system BIOS, complete the following instructions: 1. The downloaded file is a self-extracting executable. 2. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the ...computer during system power-on to a directory on -screen instructions. 3. Download the Softpaq to run the F10 Setup utility, then select System Information. Troubleshooting Guide www.hp.com D-3 ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...A-3 audio troubleshooting 4-22 authorizing Remote Installation Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock spare part number 2-5, 2-9 CE.NET pointer Web...1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3 D date 3-3 definition PXE 1-1 Troubleshooting Guide www.hp.com Index-1
...A-3 audio troubleshooting 4-22 authorizing Remote Installation Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock spare part number 2-5, 2-9 CE.NET pointer Web...1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3 D date 3-3 definition PXE 1-1 Troubleshooting Guide www.hp.com Index-1
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash...
Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...authorizing C-2 configuring C-2 installing C-1 prerequisites C-1 removing access panel - t5000 E-2 chassis cover - t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/t5700 1-4 ...t5720 2-6 specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide
...authorizing C-2 configuring C-2 installing C-1 prerequisites C-1 removing access panel - t5000 E-2 chassis cover - t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/t5700 1-4 ...t5720 2-6 specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client...
... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client...
HP Compaq Thin Client Imaging Tool
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... remotely, use the BIOS setup. You can download the HP Compaq Thin Client Boot Order Change Tool at http://www.hp.com/products/thinclientsoftware. 2 Abstract This white paper provides an overview of the HP Compaq Thin Client Imaging Tool for the HP Compaq Thin Client t5000 Series and instructions for the HP Compaq t5000 Series Thin Client. Introduction The HP Compaq Thin Client Imaging Tool is constantly...
... remotely, use the BIOS setup. You can download the HP Compaq Thin Client Boot Order Change Tool at http://www.hp.com/products/thinclientsoftware. 2 Abstract This white paper provides an overview of the HP Compaq Thin Client Imaging Tool for the HP Compaq Thin Client t5000 Series and instructions for the HP Compaq t5000 Series Thin Client. Introduction The HP Compaq Thin Client Imaging Tool is constantly...
HP Compaq Thin Client Imaging Tool
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Appendix C: Changing boot order The default boot order is a BIOS configuration setting you can download the tool from http://www.hp.com/products/thinclientsoftware. Run bootorder.exe . Network 2. You must use the -v option on -LAN boot device: • N=network • H=ATA Flash... • H=ATA Flash • U=USB device Example: bootorder.exe -onhu This command sets the boot order to the command line. 11 The HP Compaq Thin Client Boot Order Change Tool enables you want to display additional information. • -p Print: Prints the current IPL priority table settings to : 1. You...
Appendix C: Changing boot order The default boot order is a BIOS configuration setting you can download the tool from http://www.hp.com/products/thinclientsoftware. Run bootorder.exe . Network 2. You must use the -v option on -LAN boot device: • N=network • H=ATA Flash... • H=ATA Flash • U=USB device Example: bootorder.exe -onhu This command sets the boot order to the command line. 11 The HP Compaq Thin Client Boot Order Change Tool enables you want to display additional information. • -p Print: Prints the current IPL priority table settings to : 1. You...
Administrator's Guide: Linux-based HP Compaq t5125, t5515, t5525 Thin Clients - for image Lxxx3149
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... Connection types 2-13 3 Citrix Introduction 3-1 Citrix (ICA 3-2 ICA Client Settings 3-2 Preferences 3-2 Connection View 3-2 Program Neighborhood Agent (PNAgent 3-2 4 XFce Settings Manager Date/Time 4-3 Enabling Network Time Protocol 4-3 Configuring the system hardware clock from BIOS 4-4 Desktop: backdrop 4-4 Using an image for your background 4-5 Changing background color 4-5 HP Desktop Options 4-5 VNC Shadow 4-6 TouchScreen 4-7 USB Storage 4-7 FTP...
... Connection types 2-13 3 Citrix Introduction 3-1 Citrix (ICA 3-2 ICA Client Settings 3-2 Preferences 3-2 Connection View 3-2 Program Neighborhood Agent (PNAgent 3-2 4 XFce Settings Manager Date/Time 4-3 Enabling Network Time Protocol 4-3 Configuring the system hardware clock from BIOS 4-4 Desktop: backdrop 4-4 Using an image for your background 4-5 Changing background color 4-5 HP Desktop Options 4-5 VNC Shadow 4-6 TouchScreen 4-7 USB Storage 4-7 FTP...
Administrator's Guide: Linux-based HP Compaq t5125, t5515, t5525 Thin Clients - for image Lxxx3149
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... and then press Enter. 4. To save the changes, press F10, and then press Enter. XFce Settings Manager Configuring the system hardware clock from BIOS You can set the system hardware clock to your local date and time using the Page Up and Page Down keys. 5. After the Setup utility... displays, press Esc. 3. Background Settings 4-4 www.hp.com Administrator's Guide Set the date and time using the BIOS setup utility as the desktop's backdrop. ✎ You can use the Background Settings utility to change the background image to...
... and then press Enter. 4. To save the changes, press F10, and then press Enter. XFce Settings Manager Configuring the system hardware clock from BIOS You can set the system hardware clock to your local date and time using the Page Up and Page Down keys. 5. After the Setup utility... displays, press Esc. 3. Background Settings 4-4 www.hp.com Administrator's Guide Set the date and time using the BIOS setup utility as the desktop's backdrop. ✎ You can use the Background Settings utility to change the background image to...