HP Image Manager 5.0: Quick Setup Guide
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... HP Image Manager User Guide to make sure that the client is trying to provide the TFTP service, then check that the BIOS settings have a first boot device of the TFTP Server, and Tag 067 set correctly, and that there is running on the Thin Client, it doesn't attempt the PXE boot process. 1. Booting the Thin Clients...
... HP Image Manager User Guide to make sure that the client is trying to provide the TFTP service, then check that the BIOS settings have a first boot device of the TFTP Server, and Tag 067 set correctly, and that there is running on the Thin Client, it doesn't attempt the PXE boot process. 1. Booting the Thin Clients...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
... Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...the message is set to zero seconds, it may be accessed only by turning the computer on or restarting the system. Troubleshooting Guide www.hp.com 3-1 When the F10 Post Screen display is displayed, you are using Microsoft Windows CE .NET, click Start > Shut Down > Shut...Setup message displays in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, and Power Management Setup. 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to press and hold F10 ...
...the message is set to zero seconds, it may be accessed only by turning the computer on or restarting the system. Troubleshooting Guide www.hp.com 3-1 When the F10 Post Screen display is displayed, you are using Microsoft Windows CE .NET, click Start > Shut Down > Shut...Setup message displays in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, and Power Management Setup. 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to press and hold F10 ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Setup options may vary depending on Allows you to select system response when POST Error has been detected. Troubleshooting Guide www.hp.com 3-3 xxxMB ATA Flash Indicates ATA Flash settings Halt on your hardware configuration. POST delay (secs) Set a delay ... enter the Setup Utility. F12 Boot Enable/disable network service boot. ✎ Support for NumLock. Advanced BIOS Features MBR Security Choose the Virus warning feature. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard CMOS Features Date...
... Setup options may vary depending on Allows you to select system response when POST Error has been detected. Troubleshooting Guide www.hp.com 3-3 xxxMB ATA Flash Indicates ATA Flash settings Halt on your hardware configuration. POST delay (secs) Set a delay ... enter the Setup Utility. F12 Boot Enable/disable network service boot. ✎ Support for NumLock. Advanced BIOS Features MBR Security Choose the Virus warning feature. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard CMOS Features Date...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Use PS2 port as mouse or keyboard. Wake on PME Enable/disable system wakeup capability for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options ...may vary depending on your hardware configuration. 3-4 www.hp.com Troubleshooting Guide HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard ...
...Use PS2 port as mouse or keyboard. Wake on PME Enable/disable system wakeup capability for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options ...may vary depending on your hardware configuration. 3-4 www.hp.com Troubleshooting Guide HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...battery, refer to Appendix E, "Replacing the CMOS Battery." 4-4 www.hp.com Troubleshooting Guide This beep code consists of CMOS is no video errors, the system goes directly to Appendix D, "System BIOS" or call your local HP Call Center for a diagnosis. Replace the battery if necessary. For... phone numbers of the BIOS code in boot block recovery mode. A weak battery may have caused this error....
...battery, refer to Appendix E, "Replacing the CMOS Battery." 4-4 www.hp.com Troubleshooting Guide This beep code consists of CMOS is no video errors, the system goes directly to Appendix D, "System BIOS" or call your local HP Call Center for a diagnosis. Replace the battery if necessary. For... phone numbers of the BIOS code in boot block recovery mode. A weak battery may have caused this error....
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... tests. Defaults loaded If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set the error halt condition in Setup to skip the full memory test. Troubleshooting Guide www.hp.com 4-5 Unlock The message usually indicates that the key one or more keys have...
... tests. Defaults loaded If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set the error halt condition in Setup to skip the full memory test. Troubleshooting Guide www.hp.com 4-5 Unlock The message usually indicates that the key one or more keys have...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...during POST to Chapter 5, "Restoring the Flash Image." For the phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide Reflash the unit and press any key when ready. For the t5000 ...Error Messages Screen Messages Bad Block Test Error Message: "The internal diagnostics have detected a problem." Error: Non-System disk or disk error The BIOS was unable to find a suitable boot device. Corrective Action Too many bad flash memory blocks. This is turned on, call your local...
...during POST to Chapter 5, "Restoring the Flash Image." For the phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide Reflash the unit and press any key when ready. For the t5000 ...Error Messages Screen Messages Bad Block Test Error Message: "The internal diagnostics have detected a problem." Error: Non-System disk or disk error The BIOS was unable to find a suitable boot device. Corrective Action Too many bad flash memory blocks. This is turned on, call your local...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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.... The screen prompts: Place Destination disk in Chapter 4, "Diagnostics and Troubleshooting"), the BIOS must be restored before the thin client will boot to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will need the following: ■ An external USB diskette drive connected to the...
.... The screen prompts: Place Destination disk in Chapter 4, "Diagnostics and Troubleshooting"), the BIOS must be restored before the thin client will boot to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will need the following: ■ An external USB diskette drive connected to the...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... following Softpaq directories: ■ DOS Flash-DOS utility that can also be used to the thin client. D-2 www.hp.com Troubleshooting Guide The tools and appropriate BIOS images are no other USB devices connected to locally update the system BIOS on your computer. Included in drive A: and press any key to copy the software to...
... following Softpaq directories: ■ DOS Flash-DOS utility that can also be used to the thin client. D-2 www.hp.com Troubleshooting Guide The tools and appropriate BIOS images are no other USB devices connected to locally update the system BIOS on your computer. Included in drive A: and press any key to copy the software to...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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The downloaded file is a self-extracting executable. 2. Troubleshooting Guide www.hp.com D-3 System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process. From that drive and directory, execute the downloaded file and follow the on to run... the F10 Setup utility, then select System Information. To update the system BIOS, complete the following instructions: 1. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to a directory on your hard drive...
The downloaded file is a self-extracting executable. 2. Troubleshooting Guide www.hp.com D-3 System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process. From that drive and directory, execute the downloaded file and follow the on to run... the F10 Setup utility, then select System Information. To update the system BIOS, complete the following instructions: 1. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to a directory on your hard drive...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock ... error 4-4 communications specs A-2, A-4 configuring PXE server C-1 Remote Installation Services C-2 connecting USB equipment 1-6 connectors t5300 series 1-3 t5500 series 1-4 t5700 series 1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3...
... C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock ... error 4-4 communications specs A-2, A-4 configuring PXE server C-1 Remote Installation Services C-2 connecting USB equipment 1-6 connectors t5300 series 1-3 t5500 series 1-4 t5700 series 1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash drive...
Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash drive...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...access panel - t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/t5700 1-4 t5720 1-5 serial number location 1-6 serial port test 4-3 server compatibility specs A-2, A-5 setting ...t5720 2-6 specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide
...access panel - t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/t5700 1-4 t5720 1-5 serial number location 1-6 serial port test 4-3 server compatibility specs A-2, A-5 setting ...t5720 2-6 specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client SoftPaqs...
... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client SoftPaqs...
HP Compaq Thin Client Imaging Tool
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...HP Compaq t5000 Series Thin Client. Not all USB flash devices have been tested with all network thin clients to PXE boot as the first device. You can download the HP Compaq Thin Client Boot Order Change Tool at http://www.hp.com/products/thinclientsoftware. 2 HP...8226; A desktop PC and one or more HP Compaq Thin Client t5000 Series • CD-R or CD-...hp.com/ products/thinclientsoftware. The range of the HP Compaq Thin Client Imaging Tool for the HP Compaq Thin Client t5000 Series and instructions for thin client...with the HP Compaq Thin Client Imaging Tool. • USB...
...HP Compaq t5000 Series Thin Client. Not all USB flash devices have been tested with all network thin clients to PXE boot as the first device. You can download the HP Compaq Thin Client Boot Order Change Tool at http://www.hp.com/products/thinclientsoftware. 2 HP...8226; A desktop PC and one or more HP Compaq Thin Client t5000 Series • CD-R or CD-...hp.com/ products/thinclientsoftware. The range of the HP Compaq Thin Client Imaging Tool for the HP Compaq Thin Client t5000 Series and instructions for thin client...with the HP Compaq Thin Client Imaging Tool. • USB...
HP Compaq Thin Client Imaging Tool
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...you want to display additional information. • -p Print: Prints the current IPL priority table settings to the command line. 11 The HP Compaq Thin Client Boot Order Change Tool enables you to remotely change to always attempt to : 1. Network 2. Appendix C: Changing boot order The default ...boot order of the system IPL table priority array after a setting is attempted if the -o option is a BIOS configuration setting you can download the tool from http://www.hp.com/products/thinclientsoftware. ATA Flash 3. USB device (such as drive key) Unspecified devices are as follows: ...
...you want to display additional information. • -p Print: Prints the current IPL priority table settings to the command line. 11 The HP Compaq Thin Client Boot Order Change Tool enables you to remotely change to always attempt to : 1. Network 2. Appendix C: Changing boot order The default ...boot order of the system IPL table priority array after a setting is attempted if the -o option is a BIOS configuration setting you can download the tool from http://www.hp.com/products/thinclientsoftware. ATA Flash 3. USB device (such as drive key) Unspecified devices are as follows: ...
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode
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Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Abstract Introduction Adding a New User Account This paper explains how to configure an HP Compaq t5500 or t5300 thin client for Kiosk mode, a new user account must be added. The administrator can securely lock the thin client and control which reduces training time ... mode. The following advantages: Simplicity: Kiosks are configured to have an Early Evaluation t5500 or t5300 unit, be sure to upgrade the image to at least version 4.20.026 and the BIOS to at least version 1.09 to Shell mode when it has a single or limited...
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Abstract Introduction Adding a New User Account This paper explains how to configure an HP Compaq t5500 or t5300 thin client for Kiosk mode, a new user account must be added. The administrator can securely lock the thin client and control which reduces training time ... mode. The following advantages: Simplicity: Kiosks are configured to have an Early Evaluation t5500 or t5300 unit, be sure to upgrade the image to at least version 4.20.026 and the BIOS to at least version 1.09 to Shell mode when it has a single or limited...