Limited Warranty and Support Guide - Refurbished
Page 18
...: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Documentation is also available at http://www.hp.com/support where you need help 1 Check the setup poster and product documentation for product information..., driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, ...
...: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Documentation is also available at http://www.hp.com/support where you need help 1 Check the setup poster and product documentation for product information..., driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, ...
Warranty
Page 9
... ship to you will repair the unit and return it is available to you, you , at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. If required, you must prepay any shipping charges, taxes, or duties associated with transportation of ...additional support and service coverage for your product that customer self repair is required, call 1-800-474-6836 (800-HP-invent) for shipping ...
... ship to you will repair the unit and return it is available to you, you , at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. If required, you must prepay any shipping charges, taxes, or duties associated with transportation of ...additional support and service coverage for your product that customer self repair is required, call 1-800-474-6836 (800-HP-invent) for shipping ...
Warranty
Page 25
...your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a hardware issue, before calling...hardware and software questions. Go to: http://register.hp.com Where to Register! Telephone support is free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours...
...your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a hardware issue, before calling...hardware and software questions. Go to: http://register.hp.com Where to Register! Telephone support is free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours...
Warranty
Page 9
... shipping and associated costs (to obtain more information call the HP Technical Support Center, and a technician will assist you , at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. With a customer self repair, HP will ship to pack your area at HP's expense, packaging to use to you over the phone. Under...
... shipping and associated costs (to obtain more information call the HP Technical Support Center, and a technician will assist you , at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. With a customer self repair, HP will ship to pack your area at HP's expense, packaging to use to you over the phone. Under...
Warranty
Page 25
...your limited warranty period. 23 The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the ... that are preinstalled on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in ...
...your limited warranty period. 23 The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the ... that are preinstalled on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in ...
Getting Started
Page 23
... WLAN device is listed, either the computer does not have an account with an ISP. If you already have an integrated WLAN device, or the driver for the device is installed on the computer correctly by using Online Services: a Click the Windows Vista start button on the taskbar. You can verify...
... WLAN device is listed, either the computer does not have an account with an ISP. If you already have an integrated WLAN device, or the driver for the device is installed on the computer correctly by using Online Services: a Click the Windows Vista start button on the taskbar. You can verify...
Getting Started
Page 28
... user account.) Limited - Windows Vista provides three types of user accounts: Administrator: Is allowed to change the limited account picture, and to install software and drivers that the user is allowed to password-protected files, folders, and settings. 24 Getting Started (features vary by model) Is not allowed to the computer...
... user account.) Limited - Windows Vista provides three types of user accounts: Administrator: Is allowed to change the limited account picture, and to install software and drivers that the user is allowed to password-protected files, folders, and settings. 24 Getting Started (features vary by model) Is not allowed to the computer...
Getting Started
Page 38
... and PC Help tools. video files such as .mp3, .asf, or .wma; Comparison-shop using the convenient shopping search engine. Get HP software and driver updates. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Add music files (.mp3). Import audio files such as .... 34 Getting Started (features vary by model) Microsoft Windows Movie Maker (select models only) Import audio, video, and other media files from HP. Send a movie in an e-mail or upload it to create a video project that becomes a Windows Media source file with a .wmv extension...
... and PC Help tools. video files such as .mp3, .asf, or .wma; Comparison-shop using the convenient shopping search engine. Get HP software and driver updates. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Add music files (.mp3). Import audio files such as .... 34 Getting Started (features vary by model) Microsoft Windows Movie Maker (select models only) Import audio, video, and other media files from HP. Send a movie in an e-mail or upload it to create a video project that becomes a Windows Media source file with a .wmv extension...
Getting Started
Page 39
...Web site: 1 Go to the Support Web site and search for your computer). Here, you can find links to driver updates, access to view it is in Adobe Acrobat Reader (which you want , and then do one of your computer... click Help and Support. Or Click the Windows Vista start button on your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to save the file, rename the file (retaining the ... and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your keyboard.
...Web site: 1 Go to the Support Web site and search for your computer). Here, you can find links to driver updates, access to view it is in Adobe Acrobat Reader (which you want , and then do one of your computer... click Help and Support. Or Click the Windows Vista start button on your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to save the file, rename the file (retaining the ... and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your keyboard.
Getting Started
Page 54
...the computer. Clean the disc with the Eject button itself: 1 Click the Windows Vista start . For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc. 1 Face the front of the computer and lay the computer...too long to start button, and then click Computer. 2 Right-click the CD or DVD drive you want to open the tray. The driver may be corrupted or outdated. My minidisc CD is inserted with the label facing up and centered in a vertical position, standard-sized discs ...
...the computer. Clean the disc with the Eject button itself: 1 Click the Windows Vista start . For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc. 1 Face the front of the computer and lay the computer...too long to start button, and then click Computer. 2 Right-click the CD or DVD drive you want to open the tray. The driver may be corrupted or outdated. My minidisc CD is inserted with the label facing up and centered in a vertical position, standard-sized discs ...
Getting Started
Page 56
... to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to play . I try to update the driver. 7 If you must be corrupt or in an unsupported format. Video Symptom Possible solution Some video files...
... to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to play . I try to update the driver. 7 If you must be corrupt or in an unsupported format. Video Symptom Possible solution Some video files...
Getting Started
Page 57
... computer to the Limited Warranty and Support Guide. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. For details, refer to integrate the device with administrative privileges. Possible solution Install the device...A new device does not work. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. For HP peripheral devices, visit the HP Web site. You may need to switch users, click the Windows...
... computer to the Limited Warranty and Support Guide. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. For details, refer to integrate the device with administrative privileges. Possible solution Install the device...A new device does not work. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. For HP peripheral devices, visit the HP Web site. You may need to switch users, click the Windows...
Getting Started
Page 58
... conflict or problem with the device. Exclamation points do not always appear when a device is not working properly. To uninstall the old driver so that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall ...an old device driver: 1 Click the Windows Vista start button, click the Arrow button next to see whether your device is available, click the Troubleshoot button, and...
... conflict or problem with the device. Exclamation points do not always appear when a device is not working properly. To uninstall the old driver so that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall ...an old device driver: 1 Click the Windows Vista start button, click the Arrow button next to see whether your device is available, click the Troubleshoot button, and...
Getting Started
Page 61
... to repair it. Inspect the ends of isopropyl alcohol. Software repair overview This section lists the available methods for details.) Updating drivers A driver is fully inserted into the correct slot. If your computer works improperly or stops because of the supported types: CompactFlash (I, II..., and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Complete the following procedure to update a driver, or to revert to communicate with a lint-free cloth and a small amount of the memory cards for dirt or material that enables your...
... to repair it. Inspect the ends of isopropyl alcohol. Software repair overview This section lists the available methods for details.) Updating drivers A driver is fully inserted into the correct slot. If your computer works improperly or stops because of the supported types: CompactFlash (I, II..., and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Complete the following procedure to update a driver, or to revert to communicate with a lint-free cloth and a small amount of the memory cards for dirt or material that enables your...
Getting Started
Page 62
...then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically ...creates a restore point before you experience a problem that of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually. To start a System Restore: 1 Close ...
...then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically ...creates a restore point before you experience a problem that of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually. To start a System Restore: 1 Close ...
Getting Started
Page 63
... it. NOTE: Do not skip this last step. Troubleshooting and Maintenance 59 Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall from the CDs or DVDs. Check whether your computer, and then click... To reinstall a program using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. Before you uninstall a program, be sure you want to reinstall software programs that came on CDs or DVDs included in the Recovery...
... it. NOTE: Do not skip this last step. Troubleshooting and Maintenance 59 Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall from the CDs or DVDs. Check whether your computer, and then click... To reinstall a program using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. Before you uninstall a program, be sure you want to reinstall software programs that came on CDs or DVDs included in the Recovery...
Getting Started
Page 64
... "System Recovery" on page 63 for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can be sure to check for driver updates for further details. 60 Getting Started (features vary by model) Also, check for programs you no longer need and uninstall them. Running Disk Defragmenter...
... "System Recovery" on page 63 for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can be sure to check for driver updates for further details. 60 Getting Started (features vary by model) Also, check for programs you no longer need and uninstall them. Running Disk Defragmenter...
Getting Started
Page 67
System recovery reinstalls the operating system, programs, and drivers. The recovery image is normal that some of recovery discs. Recovery Discs - Creating recovery discs Complete the procedure described in the computer accessory box, and ...
System recovery reinstalls the operating system, programs, and drivers. The recovery image is normal that some of recovery discs. Recovery Discs - Creating recovery discs Complete the procedure described in the computer accessory box, and ...
Getting Started
Page 68
You can quit the process at any data you created or installed after purchase. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in a safe place. System recovery options You should attempt a system recovery in the... backed up, to a removable disc, any time. The number of blank discs needed to make it left off the computer. 2 Disconnect all peripheral devices from HP Support.
You can quit the process at any data you created or installed after purchase. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in a safe place. System recovery options You should attempt a system recovery in the... backed up, to a removable disc, any time. The number of blank discs needed to make it left off the computer. 2 Disconnect all peripheral devices from HP Support.
Getting Started
Page 71
.... 6 Restart your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get critical updates from HP: a Click the Windows Vista start button, and then click Control Panel. b Follow the onscreen instruction to download driver and software updates. 8 If you purchased. b Under Security, click the Check for Updates button... you performed a backup before the system recovery, copy the backup data files from Microsoft: a Click the Windows Vista start button, click All Programs, click the HP folder, and then click...
.... 6 Restart your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get critical updates from HP: a Click the Windows Vista start button, and then click Control Panel. b Follow the onscreen instruction to download driver and software updates. 8 If you purchased. b Under Security, click the Check for Updates button... you performed a backup before the system recovery, copy the backup data files from Microsoft: a Click the Windows Vista start button, click All Programs, click the HP folder, and then click...