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... Positions 6-12 6.8.2 5.25" Drive 6-13 6.8.3 3.5" Drive 6-14 iv 415606-001 Service Reference Guide, dx2200 MT Contents 4.5.1 PATA Device Classes 4-4 4.6 SATA SMART Drives 4-4 4.7 Drive Capacities 4-4 4.8 SATA BIOS 4-5 4.8.1 Legacy Mode 4-5 4.8.2 Native Mode 4-6 5 Identifying the Chassis, Routine Care, and Disassembly Preparation 5.1 Chassis Designations 5-1 5.1.1 Microtower (MT 5-1 5.2 Electrostatic Discharge Information 5-2 5.2.1 Generating Static 5-2 5.2.2 Preventing Electrostatic Damage to Equipment 5-2 5.2.3 Personal Grounding...
... Positions 6-12 6.8.2 5.25" Drive 6-13 6.8.3 3.5" Drive 6-14 iv 415606-001 Service Reference Guide, dx2200 MT Contents 4.5.1 PATA Device Classes 4-4 4.6 SATA SMART Drives 4-4 4.7 Drive Capacities 4-4 4.8 SATA BIOS 4-5 4.8.1 Legacy Mode 4-5 4.8.2 Native Mode 4-6 5 Identifying the Chassis, Routine Care, and Disassembly Preparation 5.1 Chassis Designations 5-1 5.1.1 Microtower (MT 5-1 5.2 Electrostatic Discharge Information 5-2 5.2.1 Generating Static 5-2 5.2.2 Preventing Electrostatic Damage to Equipment 5-2 5.2.3 Personal Grounding...
HP Compaq dx2200 MT Business PC, 1st Edition
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... in this chapter may not be available on all of diagnostic tests that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ Diskette drives ■ All IDE (ATA) mass storage devices ■ Processors ■ Controllers ✎ If the Supervisor...may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is running. Refer to Appendix C, "POST Error Messages." Service Reference Guide, dx2200 MT 415606-001 2-1 For POST error messages and their solutions refer to Chapter 3, ...
... in this chapter may not be available on all of diagnostic tests that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ Diskette drives ■ All IDE (ATA) mass storage devices ■ Processors ■ Controllers ✎ If the Supervisor...may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is running. Refer to Appendix C, "POST Error Messages." Service Reference Guide, dx2200 MT 415606-001 2-1 For POST error messages and their solutions refer to Chapter 3, ...
HP Compaq dx2200 MT Business PC, 1st Edition
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...Power Management Setup, PnP/PCI Configurations, PC Health Status, Load Optimized Defaults, Set Supervisor Password, Set User Password, Save and Exit Setup, and Exit Without Saving. 2-2 415606-001 Service Reference Guide, dx2200 MT Setup Utilities and Diagnostics Features 2.2 ...Computer Setup Utilities Use Computer Setup Utilities (F10) to: ■ Modify or restore factory default settings. ■ Set the system date and time. ■ Set, view, change, or verify the system configuration including settings for processor, graphics, memory...
...Power Management Setup, PnP/PCI Configurations, PC Health Status, Load Optimized Defaults, Set Supervisor Password, Set User Password, Save and Exit Setup, and Exit Without Saving. 2-2 415606-001 Service Reference Guide, dx2200 MT Setup Utilities and Diagnostics Features 2.2 ...Computer Setup Utilities Use Computer Setup Utilities (F10) to: ■ Modify or restore factory default settings. ■ Set the system date and time. ■ Set, view, change, or verify the system configuration including settings for processor, graphics, memory...
HP Compaq dx2200 MT Business PC, 1st Edition
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... Block Addressing) -Large -Auto • view -Firmware version -Capacity -Cylinder -Head -Precomp -Landing Zone -Sector 2-4 415606-001 Service Reference Guide, dx2200 MT Disables/enables PATA controller. • For each, if PATA HDD is used, allows you to set access mode on selected channel to : •...Controller PATA Ch 0 Master PATA Ch 0 Slave Description Lists product name, SKU number, processor type, processor speed, CPU ID, cache size, memory size, system ROM, integrated MAC, UUID, system serial number, asset tracking number, asset tag number, and CPU clock ratio. Start Test ...
... Block Addressing) -Large -Auto • view -Firmware version -Capacity -Cylinder -Head -Precomp -Landing Zone -Sector 2-4 415606-001 Service Reference Guide, dx2200 MT Disables/enables PATA controller. • For each, if PATA HDD is used, allows you to set access mode on selected channel to : •...Controller PATA Ch 0 Master PATA Ch 0 Slave Description Lists product name, SKU number, processor type, processor speed, CPU ID, cache size, memory size, system ROM, integrated MAC, UUID, system serial number, asset tracking number, asset tag number, and CPU clock ratio. Start Test ...
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Disable/enable PCI clock auto-detection. Disables/enables USB controller. Service Reference Guide, dx2200 MT 415606-001 2-7 Setup Utilities and Diagnostics Features Heading Advanced BIOS Features (continued) Advanced Chipset Features Integrated Peripherals Option Security Option APIC Mode...Disables/enables USB legacy support function (USB keyboard, USB mouse, and USB Drive Key). Enables/disables the primary display device: Select the UMA (Unified Memory Architecture) frame buffer size: • 32MB • 64MB • Auto Allows you to set the MPS table version to Setup or Always so...
Disable/enable PCI clock auto-detection. Disables/enables USB controller. Service Reference Guide, dx2200 MT 415606-001 2-7 Setup Utilities and Diagnostics Features Heading Advanced BIOS Features (continued) Advanced Chipset Features Integrated Peripherals Option Security Option APIC Mode...Disables/enables USB legacy support function (USB keyboard, USB mouse, and USB Drive Key). Enables/disables the primary display device: Select the UMA (Unified Memory Architecture) frame buffer size: • 32MB • 64MB • Auto Allows you to set the MPS table version to Setup or Always so...
HP Compaq dx2200 MT Business PC, 1st Edition
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... the bootable and Plugand-Play-compatible devices. If you choose Auto, you cannot select IRQ, DMA and memory base address fields since BIOS automatically assigns them. Allows you to set TLP payload size for PCI or ...ISA bus architecture. Setup Utilities and Diagnostics Features Heading PC Health Status Option Resources Controlled By IRQ Resources • IRQ-3 assigned to • IRQ-4 assigned to •...detection during POST. Disables/enables smart fan functionality. (view only) Service Reference Guide, dx2200 MT 415606-001 2-9
... the bootable and Plugand-Play-compatible devices. If you choose Auto, you cannot select IRQ, DMA and memory base address fields since BIOS automatically assigns them. Allows you to set TLP payload size for PCI or ...ISA bus architecture. Setup Utilities and Diagnostics Features Heading PC Health Status Option Resources Controlled By IRQ Resources • IRQ-3 assigned to • IRQ-4 assigned to •...detection during POST. Disables/enables smart fan functionality. (view only) Service Reference Guide, dx2200 MT 415606-001 2-9
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... after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2200 MT 415606-001 3-1 The Restore Plus! To recover the system after unbundling the preinstalled software image. The PC Deployment section of the ROM that checks for a valid system ROM flash when power to... the system is stored in a programmable flash ROM (read only memory). Should you need or want to upgrade the BIOS, you can protect the ROM from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure to...
... after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2200 MT 415606-001 3-1 The Restore Plus! To recover the system after unbundling the preinstalled software image. The PC Deployment section of the ROM that checks for a valid system ROM flash when power to... the system is stored in a programmable flash ROM (read only memory). Should you need or want to upgrade the BIOS, you can protect the ROM from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure to...
HP Compaq dx2200 MT Business PC, 1st Edition
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... work on. 4. Lay the computer down on the memory socket. 6-6 415606-001 Service Reference Guide, dx2200 MT Removal and Replacement Procedures- Prepare the computer for disassembly (Section 6.1, "Preparation for more information on the memory in contact with the tab on its side to make...socket 2. Before beginning these procedures, ensure that you are discharged of computers, refer to cool before touching. 3. Microtower (MT) Chassis 6.5 Memory For more information. Ä CAUTION: When handling a memory module, be installed in only one way. Doing so may damage the module. 1.
... work on. 4. Lay the computer down on the memory socket. 6-6 415606-001 Service Reference Guide, dx2200 MT Removal and Replacement Procedures- Prepare the computer for disassembly (Section 6.1, "Preparation for more information on the memory in contact with the tab on its side to make...socket 2. Before beginning these procedures, ensure that you are discharged of computers, refer to cool before touching. 3. Microtower (MT) Chassis 6.5 Memory For more information. Ä CAUTION: When handling a memory module, be installed in only one way. Doing so may damage the module. 1.
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... supply. 6-10 415606-001 Service Reference Guide, dx2200 MT Pulling on top of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to lay properly by themselves. Always position the cables to push cables down into the chassis. Microtower (MT) Chassis 6.7 Cable Management Always follow these are...
... supply. 6-10 415606-001 Service Reference Guide, dx2200 MT Pulling on top of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to lay properly by themselves. Always position the cables to push cables down into the chassis. Microtower (MT) Chassis 6.7 Cable Management Always follow these are...
HP Compaq dx2200 MT Business PC, 1st Edition
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... configure drive A: during POST. Replace the system board. Replace the device. Replace the system board. Replace memory modules. Reseat the device data and power cables. Replace the diskette. Replace the device. Service Reference Guide, dx2200 MT 415606-001 C-1 This test runs when the system is usually followed by information about the specific device...
... configure drive A: during POST. Replace the system board. Replace the device. Replace the system board. Replace memory modules. Reseat the device data and power cables. Replace the diskette. Replace the device. Service Reference Guide, dx2200 MT 415606-001 C-1 This test runs when the system is usually followed by information about the specific device...
HP Compaq dx2200 MT Business PC, 1st Edition
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.... Replace RTC battery. Replace keyboard. Ensure that none of hard drive. Check drive cable connections. C-4 415606-001 Service Reference Guide, dx2200 MT system halted ROM BIOS may be corrupted. Download the current ROM BIOS from the Web and reflash the system ROM. Replace system board.... Press F1 to isolate faulty module. Download the most current ROM BIOS from the HP Web and reflash the ROM BIOS. Reconnect keyboard with computer turned off . Ensure that none of the memory error. Reconnect keyboard with computer turned off . Replace keyboard. Replace system board. ...
.... Replace RTC battery. Replace keyboard. Ensure that none of hard drive. Check drive cable connections. C-4 415606-001 Service Reference Guide, dx2200 MT system halted ROM BIOS may be corrupted. Download the current ROM BIOS from the Web and reflash the system ROM. Replace system board.... Press F1 to isolate faulty module. Download the most current ROM BIOS from the HP Web and reflash the ROM BIOS. Reconnect keyboard with computer turned off . Ensure that none of the memory error. Reconnect keyboard with computer turned off . Replace keyboard. Replace system board. ...
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... and verify that the computer air vents are not blocked and the processor cooling fan is solved. C-6 415606-001 Service Reference Guide, dx2200 MT This continues until problem is running. Power LED flashes every 4 seconds. Reseat DIMMs. Power on . Replace the system board. Open hood..., press power button, and see if the processor fan spins. Replace third-party memory with HP memory. LEDs continue until the issue has been resolved. Recommended Action None None required. If fan is plugged onto the system board header....
... and verify that the computer air vents are not blocked and the processor cooling fan is solved. C-6 415606-001 Service Reference Guide, dx2200 MT This continues until problem is running. Power LED flashes every 4 seconds. Reseat DIMMs. Power on . Replace the system board. Open hood..., press power button, and see if the processor fan spins. Replace third-party memory with HP memory. LEDs continue until the issue has been resolved. Recommended Action None None required. If fan is plugged onto the system board header....
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To achieve the maximum memory support, you install unsupported DIMMs. Service Reference Guide, dx2200 MT 415606-001 D-1 For proper system operation, the computer supports DDR2-SDRAM DIMMs. The DIMMs must also: ■ support CAS latency 4 (CL = 4) for ...PC2 5300 667 MHz ■ contain the mandatory JEDEC SPD information In addition, the computer supports: ■ 256Mbit, 512Mbit, and 1 Gbit non-ECC memory technologies ...
To achieve the maximum memory support, you install unsupported DIMMs. Service Reference Guide, dx2200 MT 415606-001 D-1 For proper system operation, the computer supports DDR2-SDRAM DIMMs. The DIMMs must also: ■ support CAS latency 4 (CL = 4) for ...PC2 5300 667 MHz ■ contain the mandatory JEDEC SPD information In addition, the computer supports: ■ 256Mbit, 512Mbit, and 1 Gbit non-ECC memory technologies ...
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...connected properly. Reconnect all cables. If the printer works, reload the printer driver. The cables may not be connected properly. Printer memory may be overloaded. Run printer self-test. Printer will not print. Printer prints garbled information. Try printing using the MSDOS command:... port] where [printer port] is empty. 2. Install the correct printer driver for the application. E-14 415606-001 Service Reference Guide, dx2200 MT Printer is online. 1. Reset the printer by turning it off for the application are on . The printer may be out of the...
...connected properly. Reconnect all cables. If the printer works, reload the printer driver. The cables may not be connected properly. Printer memory may be overloaded. Run printer self-test. Printer will not print. Printer prints garbled information. Try printing using the MSDOS command:... port] where [printer port] is empty. 2. Install the correct printer driver for the application. E-14 415606-001 Service Reference Guide, dx2200 MT Printer is online. 1. Reset the printer by turning it off for the application are on . The printer may be out of the...
HP Compaq dx2200 MT Business PC, 1st Edition
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... play board may need to integrate the device with other devices. Wrong memory modules were used in the upgrade or memory modules were installed in the connector are using the correct memory modules and to deselect the automatic settings for accepting the changes. Ensure that...Appendix C, "POST Error Messages" to determine if you did not accept them. E-16 415606-001 Service Reference Guide, dx2200 MT Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system....
... play board may need to integrate the device with other devices. Wrong memory modules were used in the upgrade or memory modules were installed in the connector are using the correct memory modules and to deselect the automatic settings for accepting the changes. Ensure that...Appendix C, "POST Error Messages" to determine if you did not accept them. E-16 415606-001 Service Reference Guide, dx2200 MT Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system....
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Reseat DIMMs. 2. Service Reference Guide, dx2200 MT 415606-001 E-17 Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two second pause. Replace third-party memory with HP memory. 4. Replace the system board. Replace DIMMs one at a time to isolate the faulty module. 3. Memory is installed incorrectly or is bad. 1.
Reseat DIMMs. 2. Service Reference Guide, dx2200 MT 415606-001 E-17 Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two second pause. Replace third-party memory with HP memory. 4. Replace the system board. Replace DIMMs one at a time to isolate the faulty module. 3. Memory is installed incorrectly or is bad. 1.
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.... Check that the memory modules have been installed correctly and that support ECC memory, HP does not support mixing ECC and non-ECC memory. Insufficient memory error during POST is wrong. Memory is installed incorrectly or...memory requirements. Out of memory for the application or add more memory to check memory configuration. Use the Device Manager to the computer. 1. Replace the system board. Memory configuration may not be set up correctly. Check the memory requirements for the application. E-20 415606-001 Service Reference Guide, dx2200 MT The memory...
.... Check that the memory modules have been installed correctly and that support ECC memory, HP does not support mixing ECC and non-ECC memory. Insufficient memory error during POST is wrong. Memory is installed incorrectly or...memory requirements. Out of memory for the application or add more memory to check memory configuration. Use the Device Manager to the computer. 1. Replace the system board. Memory configuration may not be set up correctly. Check the memory requirements for the application. E-20 415606-001 Service Reference Guide, dx2200 MT The memory...
HP Compaq dx2200 MT Business PC, 1st Edition
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... activated: A fan may occur before or during POST that do not necessarily have an error code or text message associated with HP memory. 4. Reseat processor heatsink and verify that the fan assembly is fully/properly seated or installed. 3. Reseat DIMMs. Power on . None Pre-...to RAM mode (some models) or normal Suspend mode. Contact an authorized reseller or service provider. E-26 415606-001 Service Reference Guide, dx2200 MT None Computer in which they should be blocked or not turning. If fan is plugged in the following table to determine the front panel...
... activated: A fan may occur before or during POST that do not necessarily have an error code or text message associated with HP memory. 4. Reseat processor heatsink and verify that the fan assembly is fully/properly seated or installed. 3. Reseat DIMMs. Power on . None Pre-...to RAM mode (some models) or normal Suspend mode. Contact an authorized reseller or service provider. E-26 415606-001 Service Reference Guide, dx2200 MT None Computer in which they should be blocked or not turning. If fan is plugged in the following table to determine the front panel...
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... configuration 3-1 Internet addresses, See Web sites K keyboard cleaning 5-5 pin assignments A-1 L LEDs blinking PS/2 keyboard C-5 line-in audio pin assignments A-3 line-out audio pin assignments A-3 M memory, removal and replacement 6-6 microphone pin assignments A-2 monitor blank screen E-9 blurry video E-10 checking connections E-1 cleaning 5-5 dim characters E-10 pin assignments A-3 mouse cleaning 5-5 pin assignments A-1 N... audio E-12 CD-ROM and DVD E-22 diskette E-5 display E-9 Drive Key E-23 hard drive E-6 installing hardware E-16 Index-2 415606-001 Service Reference Guide, dx2200 MT
... configuration 3-1 Internet addresses, See Web sites K keyboard cleaning 5-5 pin assignments A-1 L LEDs blinking PS/2 keyboard C-5 line-in audio pin assignments A-3 line-out audio pin assignments A-3 M memory, removal and replacement 6-6 microphone pin assignments A-2 monitor blank screen E-9 blurry video E-10 checking connections E-1 cleaning 5-5 dim characters E-10 pin assignments A-3 mouse cleaning 5-5 pin assignments A-1 N... audio E-12 CD-ROM and DVD E-22 diskette E-5 display E-9 Drive Key E-23 hard drive E-6 installing hardware E-16 Index-2 415606-001 Service Reference Guide, dx2200 MT
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Internet access E-23 keyboard E-15 memory E-20 network E-18 optical drives E-22 power supply E-4 printer E-14 processor removal and replacement 6-22 R recovering system 3-1 recovery, software 3-1 removal and replacement
Internet access E-23 keyboard E-15 memory E-20 network E-18 optical drives E-22 power supply E-4 printer E-14 processor removal and replacement 6-22 R recovering system 3-1 recovery, software 3-1 removal and replacement