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...processor features and performs a stress test on the processor. This can be contributing to review the report before trying BCU. Resetting the BIOS is in the event of the computer. Non HP diagnostics tools Windows-to-Go USB Windows-To-Go USB is a free utility that captures... that are currently monitored include the processor, GPU, ACPI thermal zones, hard drive, and battery. HP BIOS Configuration Utility (BCU) HP BCU is a Microsoft-based tool for HP internal use, HP Thermal Monitor can help identify any settings that may assist you with diagnostics and solutions to problems you...
...processor features and performs a stress test on the processor. This can be contributing to review the report before trying BCU. Resetting the BIOS is in the event of the computer. Non HP diagnostics tools Windows-to-Go USB Windows-To-Go USB is a free utility that captures... that are currently monitored include the processor, GPU, ACPI thermal zones, hard drive, and battery. HP BIOS Configuration Utility (BCU) HP BCU is a Microsoft-based tool for HP internal use, HP Thermal Monitor can help identify any settings that may assist you with diagnostics and solutions to problems you...
Maintenance and Service Guide
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... links below for instructions about obtaining and using a verified working properly. Review Table 6-1 Troubleshooting methodology and general troubleshooting steps on page 86, and 9. If a problem does not reappear when you have both Intel integrated graphics and discrete graphics. See Non HP diagnostics tools on page 84, 8. Safe mode A driver conflict often results...
... links below for instructions about obtaining and using a verified working properly. Review Table 6-1 Troubleshooting methodology and general troubleshooting steps on page 86, and 9. If a problem does not reappear when you have both Intel integrated graphics and discrete graphics. See Non HP diagnostics tools on page 84, 8. Safe mode A driver conflict often results...
Maintenance and Service Guide
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Review battery power plans in inability to maintain battery and increase ...alone and with a verified working AC adapter. Troubleshooting steps General visual inspection 1. Test and calibrate battery using HP Support Assistant tool. Tips and tricks To conserve battery power, turn off Wireless On-Off button and other...using Hardware Diagnostics (UEFI) > Hard Drive Tests > Extensive Test > Loop until error. Also reference http://support.hp.com/us-en/document/c01297640? Burnt smell Items Symptoms Emits smoke, burnt smell Procedures Possible causes Defective on-board components...
Review battery power plans in inability to maintain battery and increase ...alone and with a verified working AC adapter. Troubleshooting steps General visual inspection 1. Test and calibrate battery using HP Support Assistant tool. Tips and tricks To conserve battery power, turn off Wireless On-Off button and other...using Hardware Diagnostics (UEFI) > Hard Drive Tests > Extensive Test > Loop until error. Also reference http://support.hp.com/us-en/document/c01297640? Burnt smell Items Symptoms Emits smoke, burnt smell Procedures Possible causes Defective on-board components...
Maintenance and Service Guide
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...graphics/video issues) in the BIOS Legacy setting. Your BIOS settings may be enabled. 2. If you lost or forgot administrator password, contact HP service to reset the password. Performance (OS) NOTE: Most software problems occur as a result of the operating system. BIOS password Items... Procedures Symptoms Possible causes Some sections are installed. Review F10 BIOS Setup Overview to Windows 8, 10. HP ships and supports Windows 7 with BIOS Legacy boot mode and Windows 8, 10 with BIOS UEFI boot mode. Reference...
...graphics/video issues) in the BIOS Legacy setting. Your BIOS settings may be enabled. 2. If you lost or forgot administrator password, contact HP service to reset the password. Performance (OS) NOTE: Most software problems occur as a result of the operating system. BIOS password Items... Procedures Symptoms Possible causes Some sections are installed. Review F10 BIOS Setup Overview to Windows 8, 10. HP ships and supports Windows 7 with BIOS Legacy boot mode and Windows 8, 10 with BIOS UEFI boot mode. Reference...
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...to Windows in safe mode. ● Test with the "HP PC Diagnostics 3-in-1 USB Key" tool) Review the video troubleshooting in the Display section below for video test Use this tool to documentation provided by the product manufacturer. To start HP PC Hardware Diagnostics (UEFI) (6. There are three options: ... is at boot, press the F2 key, select Component Tests, and then select Video. Common issues and possible solutions 111 HP PC Hardware Diagnostics (UEFI) for specific issues and possible solutions. ● Test with a verified working operating system (i.e., shipping image).
...to Windows in safe mode. ● Test with the "HP PC Diagnostics 3-in-1 USB Key" tool) Review the video troubleshooting in the Display section below for video test Use this tool to documentation provided by the product manufacturer. To start HP PC Hardware Diagnostics (UEFI) (6. There are three options: ... is at boot, press the F2 key, select Component Tests, and then select Video. Common issues and possible solutions 111 HP PC Hardware Diagnostics (UEFI) for specific issues and possible solutions. ● Test with a verified working operating system (i.e., shipping image).
