Limited Warranty and Support Guide
Page 11
Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for help solve your problem. • You either do not identify or help with qualified online support specialists. ...support is obvious damage or a mechanical breakdown with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Click Start, and then click Help and ...
Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for help solve your problem. • You either do not identify or help with qualified online support specialists. ...support is obvious damage or a mechanical breakdown with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Click Start, and then click Help and ...
Limited Warranty and Support Guide - Refurbished
Page 18
...it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. The User Guides are preinstalled on your ...User Guides. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When...
...it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. The User Guides are preinstalled on your ...User Guides. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When...
Warranty - Refurbished
Page 12
...Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. For more . 5 If you have not solved the problem, call , please have your computer. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and ...much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at http://www.hp.com/ergo Support Information Don't Forget to...
...Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. For more . 5 If you have not solved the problem, call , please have your computer. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and ...much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at http://www.hp.com/ergo Support Information Don't Forget to...
User Guide
Page 29
... the model number of your computer by using the previous procedure. 2 Click Manuals. 3 Locate the manual you can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Getting More Information 25 Accessing Support on ...to access the Support Web site address listed in the Limited Warranty and Support Guide, or use the following : Click the title to http://www.hp.com/support in the Help and Support Center. Finding Guides on your computer is not currently installed on your computer). Here, you want to ...
... the model number of your computer by using the previous procedure. 2 Click Manuals. 3 Locate the manual you can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Getting More Information 25 Accessing Support on ...to access the Support Web site address listed in the Limited Warranty and Support Guide, or use the following : Click the title to http://www.hp.com/support in the Help and Support Center. Finding Guides on your computer is not currently installed on your computer). Here, you want to ...
User Guide
Page 42
Ensure the disc is inserted with a disc cleaning kit, available from the menu. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to close it takes too long to determine the type of the tray to open ...disc players cannot play non-standard discs. If you suspect a problem with a vertical drive tray, you must first place the computer on page 46. The driver may be corrupted or outdated. To use a minidisc with the Eject button itself: 1 Click the Start button, and then click Computer. 2 Right-click ...
Ensure the disc is inserted with a disc cleaning kit, available from the menu. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to close it takes too long to determine the type of the tray to open ...disc players cannot play non-standard discs. If you suspect a problem with a vertical drive tray, you must first place the computer on page 46. The driver may be corrupted or outdated. To use a minidisc with the Eject button itself: 1 Click the Start button, and then click Computer. 2 Right-click ...
User Guide
Page 44
... sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model) I cannot play video files...
... sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model) I cannot play video files...
User Guide
Page 45
... Symptom A new device is not recognized as part of the system. A new device does not work. Possible solution Install the device driver from the CD provided with administrative privileges. Disable the automatic settings in the operating system for accepting the changes. You can also reconfigure or... and that does not cause a resource conflict. To install or uninstall a device driver, you need an updated driver for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. You may need to switch ...
... Symptom A new device is not recognized as part of the system. A new device does not work. Possible solution Install the device driver from the CD provided with administrative privileges. Disable the automatic settings in the operating system for accepting the changes. You can also reconfigure or... and that does not cause a resource conflict. To install or uninstall a device driver, you need an updated driver for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. You may need to switch ...
User Guide
Page 46
... a device conflict or problem with the device. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the device, and then select Properties. 6 Click..., ensure other users are multiple users logged in the Device Manager, this may need to disable one of the devices or uninstall an old device driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open or respond. The exclamation ...
... a device conflict or problem with the device. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the device, and then select Properties. 6 Click..., ensure other users are multiple users logged in the Device Manager, this may need to disable one of the devices or uninstall an old device driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open or respond. The exclamation ...
User Guide
Page 49
...as simple as SDHC (Secure Digital High-Capacity) memory cards. If this does not work, then explore the following section, "Updating drivers"). Restores your computer works improperly or stops because of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick ... and others require performing a system recovery from files on page 46) - Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. Software Troubleshooting Your computer...
...as simple as SDHC (Secure Digital High-Capacity) memory cards. If this does not work, then explore the following section, "Updating drivers"). Restores your computer works improperly or stops because of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick ... and others require performing a system recovery from files on page 46) - Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. Software Troubleshooting Your computer...
User Guide
Page 50
...-click Computer, and then click Properties. 3 Choose System protection, System Restore, and then click Next. 4 Follow the onscreen instructions. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that time and date. To manually add ..., right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions.
...-click Computer, and then click Properties. 3 Choose System protection, System Restore, and then click Next. 4 Follow the onscreen instructions. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that time and date. To manually add ..., right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions.
User Guide
Page 51
...Choose the program you have a way to continue with the uninstall process. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is still available from the CDs or DVDs. Troubleshooting and Maintenance 47 Or check that came on... Start button, All Programs, Recovery Manager, and then click Recovery Manager. You must restart the computer after recovering software programs or hardware drivers. Before you uninstall a program, be sure you want to reinstall software programs that the program is there. d Click Yes if you...
...Choose the program you have a way to continue with the uninstall process. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is still available from the CDs or DVDs. Troubleshooting and Maintenance 47 Or check that came on... Start button, All Programs, Recovery Manager, and then click Recovery Manager. You must restart the computer after recovering software programs or hardware drivers. Before you uninstall a program, be sure you want to reinstall software programs that the program is there. d Click Yes if you...
User Guide
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... down your system. Running Disk Defragmenter keeps your Windows operating system installation clean, restoring it works at peak performance. Use System Recovery to check for driver updates for further details. 48 Getting Started (features vary by model) Performing a full virus scan every week can be sure to wipe your hard disk...
... down your system. Running Disk Defragmenter keeps your Windows operating system installation clean, restoring it works at peak performance. Use System Recovery to check for driver updates for further details. 48 Getting Started (features vary by model) Performing a full virus scan every week can be sure to wipe your hard disk...
User Guide
Page 54
... alcohol. 5 After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. System recovery reinstalls the operating system, programs, and drivers. Run the system recovery from the Windows 7 Start Menu" on your hard disk drive. Recovery Discs - This includes software that has accumulated in the computer...
... alcohol. 5 After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. System recovery reinstalls the operating system, programs, and drivers. Run the system recovery from the Windows 7 Start Menu" on your hard disk drive. Recovery Discs - This includes software that has accumulated in the computer...
User Guide
Page 55
... Yes to allow the program to create your system recovery discs. Furthermore, the recovery discs you create. 4 Through recovery discs purchased from HP Support. Choosing recovery discs To create recovery discs, your discs may be prompted to insert a new blank disc to verify that the information...disc verification. The Recovery Disc Creator program tells you the specific number of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is normal that were originally installed on your computer at any time...
... Yes to allow the program to create your system recovery discs. Furthermore, the recovery discs you create. 4 Through recovery discs purchased from HP Support. Choosing recovery discs To create recovery discs, your discs may be prompted to insert a new blank disc to verify that the information...disc verification. The Recovery Disc Creator program tells you the specific number of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is normal that were originally installed on your computer at any time...
User Guide
Page 59
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
User Guide
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... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
In Home Warranty and Support Guide - 2 Year
Page 9
... poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. Safety Information For more . ... grounding plug. be heavy; Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start, All Programs, and then click User Guides. The guide is easily ...
... poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. Safety Information For more . ... grounding plug. be heavy; Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start, All Programs, and then click User Guides. The guide is easily ...
Limited Warranty and Support Guide - 2 Year
Page 11
... questions. and out-of purchase available. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to better handle your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all ...not have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register...
... questions. and out-of purchase available. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to better handle your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all ...not have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register...
Limited Warranty and Support Guide
Page 10
...the Limited Warranty Period and the suggestions in English, Spanish (U.S. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. How to the product(s) you have your limited warranty period. Telephone support ...• E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Check Warranty and Support Entitlement Please check http://www.hp.com/support for help with hardware and software questions. Click the Start button, and then ...
...the Limited Warranty Period and the suggestions in English, Spanish (U.S. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. How to the product(s) you have your limited warranty period. Telephone support ...• E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Check Warranty and Support Entitlement Please check http://www.hp.com/support for help with hardware and software questions. Click the Start button, and then ...
Limited Warranty and Support Guide - 2YR
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.../support for warranty, service and support and product information updates. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Visit us at : 1-866-408-5408 When you need help 1 Check the setup poster ... is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for help with qualified support specialists. • Support phone numbers. • Link to the product(s) you...
.../support for warranty, service and support and product information updates. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Visit us at : 1-866-408-5408 When you need help 1 Check the setup poster ... is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for help with qualified support specialists. • Support phone numbers. • Link to the product(s) you...