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Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 6
... that the computer does not overheat, Compaq recommends that you can rule out. Quick Troubleshooting Guide 1-1 Troubleshooting Procedures
The flowcharts listed in this book was prepared for the Compaq Deskpro 2000 Series of Personal Computers with MMX technologies and later models as well as Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebooks, and...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 20
..., then check CMOS setting. Error 2xx.
Keyboard Error. See Appendix B for specific definitions. See Appendix B for specific definitions. Unplug, open computer, and check hood lock coil, thermal sensor pigtail, and riser for good connection. Connection Error.
System overheating.
x = Numbers 1 - 9
Quick Troubleshooting Guide 2-11 If error occurs after reboot, unplug...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 49
...board. Quick Troubleshooting Guide A-1 A appendix
FURTHER TROUBLESHOOTING
Preliminary Checklist
This section describes some simple, preliminary tests and guidelines for possible solutions before you encounter some models) connected between the NIC
and the riser/system board? „Are all diskettes from the diskette drives before running any of the necessary device drivers installed? „...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 50
... and time using Computer Setup.
2. Ensure that of the server.
Ensure that has been installed is properly seated (if applicable). 2.
Ensure computer is locked. Smart Lock, featured on some workstations). If the problem persists, the real-time clock (RTC) battery may be replaced. The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 52
...
In Windows 95, 98, or 2000, run Error-checking. 2. Push in the path
statement. ...Disable the MBR validation option.
1. A-4 Further Troubleshooting Possible Solution 1. In
Windows NT, run ...Installation Problems" section. 3. Diskette is not properly connected. Check the Removable Media
write settings... formatting a diskette in Computer Setup.
Diskette is not formatted.
Drive...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 53
... structure is bad or there is identified correctly under Computer Setup. See "Non-Functioning Device" Flowchart. Check drive jumper settings.
Quick Troubleshooting Guide A-5 Hard Drive
The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. In Windows 95, 98, or 2000, run the...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 54
...used, be set to disable it. 6. Display
Problem Screen is being used with energy saver features enabled.
Possible Solution 1. Set the RGB switch (and sync options, if available) to 75 ohms,
with the sync set . Screen save has been initiated. Monitor without the energy saver feature is blank.
Run Computer Setup to External. continued
A-6 Further Troubleshooting
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 55
... ID number must be disabled. Quick Troubleshooting Guide A-7 Leave at least 3 inches (7.6 cm) of the monitor obstructing the air flow.
Printer will not boot from Hard Drive" Flowchart. Make the proper network connections to use the arrow keys.
Problem
System with one other's magnetic field.
3. Under the Computer Setup Advanced menu, disable the primary...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 56
... power to recognize the new device. The third-part adapter is not available. A solution is either not supporting BIOS Boot Specification or the Boot Vector option.
Problem
A new device is not automatically recognized as the primary drive, verify that has just been installed on to deselect the automatic settings for accepting the changes.
3. A Plug and Play...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 57
...
Quick Troubleshooting Guide A-9
CD-ROM or DVD device is not enabled through the Computer Setup utility. ...driver is not properly seated in the drive, then reload.
2. See "Non-Functioning Drive" Flowchart. The CD-ROM boot is not detected; To boot a SCSI drive, the drive ID number must be set... loaded.
1. CD-ROM and DVD-ROM
Problem Cannot read compact disc. Ensure that came ...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 59
... not properly loaded. Problem
The Remote Wakeup feature is disabled. Network controller is not functioning. No active network is not set up properly. Check cabling and network equipment for the board. Reinstall network drivers.
5. Replace the controller or the system board.
4. Network drivers are listed in the following table. Under the Computer Setup Advanced menu, change...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 62
...* L = Long, S = Short
continued
Quick Troubleshooting Guide B-1 Replace the system board.
102-System Board Failure
None
DMA, timers, etc.
103-System Board Failure None
DMA, timers, etc.
1. Clear CMOS. 2. Remove expansion boards. 3. Run Computer Setup (F10 Setup)
Not Set
RTC (real-time clock)
Reset the date and time under
battery may be a problem with code numbers assigned to be...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 63
...DIMM/SIMM Pair(s) X,X,... Run Computer Setup (F10 Setup) or Windows utilities.
2. Replace memory modules with matched sets.
1. continued
B-2 POST Error Messages -
Single Bit ECC error. Verify proper memory module type.
4. If error persists after replacing memory modules, replace the system board. Replace memory module if
problem persists.
Replace the faulty memory module(s).
6.
RAM...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 69
... drive ROM support.) 7. Check cable seating /jumper
settings. 4. Replace the hard drive. 9. Disconnect additional drives. 6. Numbered Run the Drive Protection System test if available. 8. Replace the system board.
1. Run the Drive Protection System test if available. 8. B-8 POST Error Messages - Check cable seating /jumper
settings. 4. Run Computer Setup (F10 Setup).
2. Clear...
Compaq Deskpro Family of Personal Computers, Compaq Deskpro Workstations, Compaq Professional Workstations, Compaq Armada Notebo - Page 70
... Setup).
2. Replace the processor.
4. system is bad;
See "Memory Problems" in Failsafe Boot Block mode.
Recommended Action
1.
Quick Troubleshooting Guide B-9 Run the Drive Protection
System test if available. 7. Refer to proper version. Clear CMOS.
2. Check cable seating /jumper
settings. 4. Replace the system board.
1801
None
Processor not supported by Upgrade Bios...
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