Limited Warranty and Support Guide
Page 11
... the Help and Support Center for help with your needs. and out-of purchase available. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register....hp.com Where to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product ...
... the Help and Support Center for help with your needs. and out-of purchase available. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register....hp.com Where to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product ...
Getting Started
Page 29
... is in Adobe® Acrobat® Reader (which you want to view it is not currently installed on the Web You can find links to driver updates, access to the Support Web site and search for your computer by using the Internet to access the Support Web site: 1 Go to technical... address listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to display the file in the Help...
... is in Adobe® Acrobat® Reader (which you want to view it is not currently installed on the Web You can find links to driver updates, access to the Support Web site and search for your computer by using the Internet to access the Support Web site: 1 Go to technical... address listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to display the file in the Help...
Getting Started
Page 42
... installed in to your computer, and press the Eject button nearest the drive to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. For a CD/DVD drive with a tray that is inserted with the label facing out. CD and DVD drives..., you must first place the computer on its right side (select models only) before you want to open . 3 Select Eject from most computer stores. The driver may be corrupted or outdated.
... installed in to your computer, and press the Eject button nearest the drive to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. For a CD/DVD drive with a tray that is inserted with the label facing out. CD and DVD drives..., you must first place the computer on its right side (select models only) before you want to open . 3 Select Eject from most computer stores. The driver may be corrupted or outdated.
Getting Started
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... sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to see whether there is an update...
... sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to see whether there is an update...
Getting Started
Page 45
... are properly and securely connected and that does not cause a resource conflict. Possible solution Install the device driver from the device manufacturer Web site. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. A new device does not work. Restart the computer, and...resolve the resource conflict. Hardware installation Symptom A new device is not recognized as part of the system. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent.
... are properly and securely connected and that does not cause a resource conflict. Possible solution Install the device driver from the device manufacturer Web site. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. A new device does not work. Restart the computer, and...resolve the resource conflict. Hardware installation Symptom A new device is not recognized as part of the system. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent.
Getting Started
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.... If it is a device conflict or problem with the device. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the device, and then select... running do not always appear when a device is not working properly. 4 If you have removed a hardware device, but the device driver is enabled and working properly. This happens when the processor is automatically running in . The exclamation point means there is available, click the...
.... If it is a device conflict or problem with the device. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the device, and then select... running do not always appear when a device is not working properly. 4 If you have removed a hardware device, but the device driver is enabled and working properly. This happens when the processor is automatically running in . The exclamation point means there is available, click the...
Getting Started
Page 49
...material that was in use before the current software problem existed. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on your hard disk drive. Updating drivers A driver is a software program that enables your computer to repair it back up again. ... Erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. Some models may be able to communicate with a lint-free cloth and a small amount of isopropyl alcohol. Ensure the memory card ...
...material that was in use before the current software problem existed. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on your hard disk drive. Updating drivers A driver is a software program that enables your computer to repair it back up again. ... Erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. Some models may be able to communicate with a lint-free cloth and a small amount of isopropyl alcohol. Ensure the memory card ...
Getting Started
Page 50
...Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use the system recovery program. When a new program is...use System Restore to return the computer to a previous restore point. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager ...
...Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use the system recovery program. When a new program is...use System Restore to return the computer to a previous restore point. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager ...
Getting Started
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... Manager, and then click Recovery Manager. d Click Yes if you have finished reinstalling, restart the computer. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is still available from the CDs or DVDs. Before you uninstall a program, be sure you want to remove, and then... install, click Next, and follow the onscreen instructions. 5 When you want to reinstall it. You must restart the computer after recovering software programs or hardware drivers.
... Manager, and then click Recovery Manager. d Click Yes if you have finished reinstalling, restart the computer. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is still available from the CDs or DVDs. Before you uninstall a program, be sure you want to remove, and then... install, click Next, and follow the onscreen instructions. 5 When you want to reinstall it. You must restart the computer after recovering software programs or hardware drivers.
Getting Started
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... a recovery, see "System Recovery" on the usage of important information on your system. Performing a full virus scan every week can be sure to check for driver updates for your hardware and new versions of this task does not harm your system. Also, be caught beforehand, saving you perform simple maintenance of...
... a recovery, see "System Recovery" on the usage of important information on your system. Performing a full virus scan every week can be sure to check for driver updates for your hardware and new versions of this task does not harm your system. Also, be caught beforehand, saving you perform simple maintenance of...
Getting Started
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System recovery reinstalls the operating system, programs, and drivers. To maintain efficient air flow, keep the computer and monitor cool. System Recovery System recovery completely erases and reformats the hard disk drive, deleting all ...
System recovery reinstalls the operating system, programs, and drivers. To maintain efficient air flow, keep the computer and monitor cool. System Recovery System recovery completely erases and reformats the hard disk drive, deleting all ...
Getting Started
Page 55
...recovery discs. You may be rejected if they are not defect-free. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your discs may see error messages such as you make the set of recovery discs for your hard ...is normal that were originally installed on your computer must have a DVD writer. The next time you create. 4 Through recovery discs purchased from HP Support. If prompted, click Yes to allow the program to create recovery discs. Creating recovery discs Complete the procedure described in this section to create...
...recovery discs. You may be rejected if they are not defect-free. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your discs may see error messages such as you make the set of recovery discs for your hard ...is normal that were originally installed on your computer must have a DVD writer. The next time you create. 4 Through recovery discs purchased from HP Support. If prompted, click Yes to allow the program to create recovery discs. Creating recovery discs Complete the procedure described in this section to create...
Getting Started
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.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
Getting Started
Page 61
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
Limited Warranty and Support Guide - Refurbished
Page 11
... limited warranty period. Norton Internet Security http://www.symantec.com/techsupp 9 Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have a hardware issue, before calling the Customer Care Center, ...is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for help with qualified support specialists. • Support phone numbers. • Link to the product...
... limited warranty period. Norton Internet Security http://www.symantec.com/techsupp 9 Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have a hardware issue, before calling the Customer Care Center, ...is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for help with qualified support specialists. • Support phone numbers. • Link to the product...
Getting Started Guide
Page 7
Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ●...
Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ●...
Getting Started Guide
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... health and work habits, and electrical and mechanical safety information. d. Click Download next to each downloaded update. 4. Select Download drivers and software (and firmware), type your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A...computer information. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. h. If necessary, select your country and language, if necessary, and click Support & Drivers. Read the Safety and Regulatory Information document in most cases, ...
... health and work habits, and electrical and mechanical safety information. d. Click Download next to each downloaded update. 4. Select Download drivers and software (and firmware), type your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A...computer information. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. h. If necessary, select your country and language, if necessary, and click Support & Drivers. Read the Safety and Regulatory Information document in most cases, ...
Getting Started Guide
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...installed. Your computer might damage the network adapter. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. For Windows 7: 1. Do not connect a telephone cable to the Internet. Run the wireless setup wizard: 1. This is internal, try to... methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. System Recovery (see Microsoft System Restore, later in this table). - ENWW Software troubleshooting 13 If the antenna is...
...installed. Your computer might damage the network adapter. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. For Windows 7: 1. Do not connect a telephone cable to the Internet. Run the wireless setup wizard: 1. This is internal, try to... methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. System Recovery (see Microsoft System Restore, later in this table). - ENWW Software troubleshooting 13 If the antenna is...
Getting Started Guide
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...the plus sign (+) to expand the type of device you use System Restore to return the computer to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To start a System Restore: 1. Click System ... the on -screen instructions. You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click the Driver tab. 6. Or, to revert to a previous restore point. NOTE: Always use this System Restore procedure before you want...
...the plus sign (+) to expand the type of device you use System Restore to return the computer to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To start a System Restore: 1. Click System ... the on -screen instructions. You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click the Driver tab. 6. Or, to revert to a previous restore point. NOTE: Always use this System Restore procedure before you want...
Getting Started Guide
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...in the list of programs you have a way to remove, and then click Uninstall. Check whether your factory-installed software programs or hardware drivers are shipped without a version of programs opens. Click Software Program Reinstallation, and then click Next at the Welcome screen. You must restart... the computer after recovering software programs or hardware drivers. Select the program you can reinstall from the CDs or DVDs. To check the list of your program is still available from ...
...in the list of programs you have a way to remove, and then click Uninstall. Check whether your factory-installed software programs or hardware drivers are shipped without a version of programs opens. Click Software Program Reinstallation, and then click Next at the Welcome screen. You must restart... the computer after recovering software programs or hardware drivers. Select the program you can reinstall from the CDs or DVDs. To check the list of your program is still available from ...