HP Image Manager 5.0: Quick Setup Guide
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.... Ensure that the BIOS settings have a PXEServer.ini file that is not empty, check the HP Image Manager User Guide to make sure that the options specified in this sometimes occurs in secure environments), make sure that the DHCP scope serving the Thin Clients has Tag 066 set... boot in order to PXE boot, but the specified file does not exist. Booting the Thin Clients When a Thin Client is initially powered-on, it should be located in the Image Manager server directory (typically C:\Program Files\HP Image Manager\Server). When I receive an error "PXE-E3B: TFTP Error - Check that...
.... Ensure that the BIOS settings have a PXEServer.ini file that is not empty, check the HP Image Manager User Guide to make sure that the options specified in this sometimes occurs in secure environments), make sure that the DHCP scope serving the Thin Clients has Tag 066 set... boot in order to PXE boot, but the specified file does not exist. Booting the Thin Clients When a Thin Client is initially powered-on, it should be located in the Image Manager server directory (typically C:\Program Files\HP Image Manager\Server). When I receive an error "PXE-E3B: TFTP Error - Check that...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Network Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
... Network Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Troubleshooting Guide www.hp.com 3-1 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to access the utility. To access the Setup Utility menu, complete the following steps: 1. ... at the bottom of five menu headings and five task headings appears in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, and Power Management Setup.
Troubleshooting Guide www.hp.com 3-1 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to access the utility. To access the Setup Utility menu, complete the following steps: 1. ... at the bottom of five menu headings and five task headings appears in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals, and Power Management Setup.
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Advanced BIOS Features MBR Security Choose the Virus warning feature. First Boot Device Select Boot Device Priority. The default is set to select ...you enter Setup. Security Option Select whether the Password is added to POST to allow more time to press F10 to set the time. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard CMOS Features Date Allows you to set the ...Power On Self Test Allows the system to skip certain tests while booting so the unit has a faster boot. Troubleshooting Guide www.hp.com 3-3
Advanced BIOS Features MBR Security Choose the Virus warning feature. First Boot Device Select Boot Device Priority. The default is set to select ...you enter Setup. Security Option Select whether the Password is added to POST to allow more time to press F10 to set the time. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard CMOS Features Date Allows you to set the ...Power On Self Test Allows the system to skip certain tests while booting so the unit has a faster boot. Troubleshooting Guide www.hp.com 3-3
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options may vary depending on your hardware configuration. 3-4 www.hp.com Troubleshooting Guide Parallel Port EPP Type ...port as mouse or keyboard. Power Management Setup Allows you to: PWRON After Power-Fail When power is operated in ECP mode. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard AC97...
... for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options may vary depending on your hardware configuration. 3-4 www.hp.com Troubleshooting Guide Parallel Port EPP Type ...port as mouse or keyboard. Power Management Setup Allows you to: PWRON After Power-Fail When power is operated in ECP mode. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard AC97...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... A checksum error may indicate that a video error has occurred and the BIOS cannot initialize the video screen to Appendix D, "System BIOS" or call your local HP Call Center for a diagnosis. This beep code consists of the BIOS code in the BIOS chip is running in boot block recovery mode. POST Messages... BIOS ROM checksum error System halted CMOS battery failed CMOS ...
... A checksum error may indicate that a video error has occurred and the BIOS cannot initialize the video screen to Appendix D, "System BIOS" or call your local HP Call Center for a diagnosis. This beep code consists of the BIOS code in the BIOS chip is running in boot block recovery mode. POST Messages... BIOS ROM checksum error System halted CMOS battery failed CMOS ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... set the error halt condition in Setup to skip the full memory test. Make present sure the keyboard is locked out - The BIOS then ignores the missing keyboard during memory testing, additional information appears giving specifics about the type and location of the memory error. Be... Memory Test Fail If POST detects an error during POST. Keyboard error or no keys are resting on the keyboard. Troubleshooting Guide www.hp.com 4-5 To purposely configure the system without a keyboard, set of the CPU. Keyboard is attached correctly and no keyboard Cannot initialize ...
... set the error halt condition in Setup to skip the full memory test. Make present sure the keyboard is locked out - The BIOS then ignores the missing keyboard during memory testing, additional information appears giving specifics about the type and location of the memory error. Be... Memory Test Fail If POST detects an error during POST. Keyboard error or no keys are resting on the keyboard. Troubleshooting Guide www.hp.com 4-5 To purposely configure the system without a keyboard, set of the CPU. Keyboard is attached correctly and no keyboard Cannot initialize ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Action Too many bad flash memory blocks. For the phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide Diagnostics and Troubleshooting POST Messages Procedures Press TAB to show POST... screen Press the TAB key during POST to Chapter 5, "Restoring the Flash Image." Error: Non-System disk or disk error The BIOS was ...
... Action Too many bad flash memory blocks. For the phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide Diagnostics and Troubleshooting POST Messages Procedures Press TAB to show POST... screen Press the TAB key during POST to Chapter 5, "Restoring the Flash Image." Error: Non-System disk or disk error The BIOS was ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... A: Press any key when you will need the following: ■ An external USB diskette drive connected to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will boot to the operating system. Insert an empty diskette into a diskette drive on a working computer, and...
... A: Press any key when you will need the following: ■ An external USB diskette drive connected to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will boot to the operating system. Insert an empty diskette into a diskette drive on a working computer, and...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... the Softpaq are several methods for restoring or updating the system BIOS on the thin client, check to make sure there are , disconnect them. 9. D-2 www.hp.com Troubleshooting Guide While this procedure is automatically restored from the HP Web site at: http://h18004.www1.hp.com/products/thinclients/software.html The Softpaq contains utilities for changing...
... the Softpaq are several methods for restoring or updating the system BIOS on the thin client, check to make sure there are , disconnect them. 9. D-2 www.hp.com Troubleshooting Guide While this procedure is automatically restored from the HP Web site at: http://h18004.www1.hp.com/products/thinclients/software.html The Softpaq contains utilities for changing...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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From that drive and directory, execute the downloaded file and follow the on your hard drive. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process. Troubleshooting Guide www.hp.com D-3 Download the Softpaq to run the F10 Setup utility, then select System Information. The downloaded...
From that drive and directory, execute the downloaded file and follow the on your hard drive. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process. Troubleshooting Guide www.hp.com D-3 Download the Softpaq to run the F10 Setup utility, then select System Information. The downloaded...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...A-3 audio troubleshooting 4-22 authorizing Remote Installation Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock spare part number 2-5, 2-9 CE.NET pointer Web...1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3 D date 3-3 definition PXE 1-1 Troubleshooting Guide www.hp.com Index-1
...A-3 audio troubleshooting 4-22 authorizing Remote Installation Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock spare part number 2-5, 2-9 CE.NET pointer Web...1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3 D date 3-3 definition PXE 1-1 Troubleshooting Guide www.hp.com Index-1
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash...
Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Services (RIS) authorizing C-2 configuring C-2 installing C-1 prerequisites C-1 removing access panel - t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/... series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide t5000 E-1 chassis cover - t5000 E-2 chassis cover -
...Services (RIS) authorizing C-2 configuring C-2 installing C-1 prerequisites C-1 removing access panel - t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/... series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide t5000 E-1 chassis cover - t5000 E-2 chassis cover -
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client...
... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client...
HP Compaq Thin Client Imaging Tool
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... perform this action remotely, use the BIOS setup. HP recommends that contains the original factory image for obtaining and deploying the restore image. Introduction The HP Compaq Thin Client Imaging Tool is constantly changing. Compatible USB flash devices are available from http://www.hp.com/ products/thinclientsoftware. You can download the HP Compaq Thin Client Boot Order Change Tool at http...
... perform this action remotely, use the BIOS setup. HP recommends that contains the original factory image for obtaining and deploying the restore image. Introduction The HP Compaq Thin Client Imaging Tool is constantly changing. Compatible USB flash devices are available from http://www.hp.com/ products/thinclientsoftware. You can download the HP Compaq Thin Client Boot Order Change Tool at http...
HP Compaq Thin Client Imaging Tool
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... the boot order of the system IPL table priority array after a setting is attempted if the -o option is a BIOS configuration setting you can download the tool from http://www.hp.com/products/thinclientsoftware. USB device (such as follows: • -o[parameters] Set Boot Order: • N=Network ... which you to remotely change to always attempt to the command line. 11 Network 2. Run bootorder.exe . ATA Flash 3. The HP Compaq Thin Client Boot Order Change Tool enables you want to display additional information. • -p Print: Prints the current IPL priority table settings to...
... the boot order of the system IPL table priority array after a setting is attempted if the -o option is a BIOS configuration setting you can download the tool from http://www.hp.com/products/thinclientsoftware. USB device (such as follows: • -o[parameters] Set Boot Order: • N=Network ... which you to remotely change to always attempt to the command line. 11 Network 2. Run bootorder.exe . ATA Flash 3. The HP Compaq Thin Client Boot Order Change Tool enables you want to display additional information. • -p Print: Prints the current IPL priority table settings to...
Administrator's Guide: Microsoft Windows CE Image for HP Compaq Thin Clients
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... must also set up the application server for those systems. To set the terminal up as a line printer (print server). ✎ HP Compaq t5300 thin client models do not have the option of configuring the serial port by clicking Configure and typing the appropriate parameters. 4. Form feeds are necessary...if form feeds are primarily used with older printer technology. ✎ Verify the terminal serial port is enabled in BIOS and in the Control Panel for LPD printing. 4-18 www.hp.com Administrator's Guide If you select a COM port, you to set the terminal up as a print server:...
... must also set up the application server for those systems. To set the terminal up as a line printer (print server). ✎ HP Compaq t5300 thin client models do not have the option of configuring the serial port by clicking Configure and typing the appropriate parameters. 4. Form feeds are necessary...if form feeds are primarily used with older printer technology. ✎ Verify the terminal serial port is enabled in BIOS and in the Control Panel for LPD printing. 4-18 www.hp.com Administrator's Guide If you select a COM port, you to set the terminal up as a print server:...
Administrator's Guide: Microsoft Windows CE Image for HP Compaq Thin Clients
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...take up to five minutes for the file to locate the FTP file server that contains the update. 4-36 www.hp.com Administrator's Guide Configure a thin client to where you update the terminal image. Navigate to your specifications. 2. You can use Altiris or FTP to ...✎ The registry settings file does not include desktop shortcuts. ✎ You can save the file to multiple thin clients. The feature updates only the operating system, The BIOS is not updated. For more information about exporting registry settings, see Chapter 6, "Registry Import/Export." Control Panel ...
...take up to five minutes for the file to locate the FTP file server that contains the update. 4-36 www.hp.com Administrator's Guide Configure a thin client to where you update the terminal image. Navigate to your specifications. 2. You can use Altiris or FTP to ...✎ The registry settings file does not include desktop shortcuts. ✎ You can save the file to multiple thin clients. The feature updates only the operating system, The BIOS is not updated. For more information about exporting registry settings, see Chapter 6, "Registry Import/Export." Control Panel ...