PC Basics Guide
Page 25
...for the printer to work with your printer to turning off the PC. Printers receive instructions from the drive prior to install the specific printer driver that came with your PC. Using a Printer Refer to the diskette. 5 Press the Eject button on the top pointing into the drive. ...a Diskette (Floppy) Drive The diskette (floppy) drive is available on the drive is off. Remove the diskette from your PC automatically finds the printer driver necessary for example, all pages, current page, range of pages). • Determine the number of copies. • Select all, odd, or even...
...for the printer to work with your printer to turning off the PC. Printers receive instructions from the drive prior to install the specific printer driver that came with your PC. Using a Printer Refer to the diskette. 5 Press the Eject button on the top pointing into the drive. ...a Diskette (Floppy) Drive The diskette (floppy) drive is available on the drive is off. Remove the diskette from your PC automatically finds the printer driver necessary for example, all pages, current page, range of pages). • Determine the number of copies. • Select all, odd, or even...
Limited Warranty and Support Guide
Page 13
...are on your PC. Software Repair Wizard to guide you through the Help and Support Center on the keyboard. Documentation is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you can search for the support page for your PC. only), and ...quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://register.hp.com NOTE: To view your PC product number, model number, and serial number, press and hold the Ctrl+Alt+S keys ...
...are on your PC. Software Repair Wizard to guide you through the Help and Support Center on the keyboard. Documentation is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you can search for the support page for your PC. only), and ...quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://register.hp.com NOTE: To view your PC product number, model number, and serial number, press and hold the Ctrl+Alt+S keys ...
Limited Warranty and Support Guide (Refurbished Desktops)
Page 9
....corel.com EarthLink Dial-up customer service 1-800-890-6356 Dial-up and using HP Real Time Chat. Options to resolve software issues. Software Repair Wizard to guide you through the Help and Support Center on your PC. 5 If you have not solved the problem, call , please...documentation for product information, driver updates, troubleshooting, and much more . 4 Chat online with products that are on your PC. Click Start, and then click Help and Support. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you can ...
....corel.com EarthLink Dial-up customer service 1-800-890-6356 Dial-up and using HP Real Time Chat. Options to resolve software issues. Software Repair Wizard to guide you through the Help and Support Center on your PC. 5 If you have not solved the problem, call , please...documentation for product information, driver updates, troubleshooting, and much more . 4 Chat online with products that are on your PC. Click Start, and then click Help and Support. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you can ...
Upgrading and Servicing Guide
Page 6
... card (NIC) (labeled as an Ethernet connector). 2 Reconnect the modem/telephone cable, and all peripherals. 4 If you installed an add-in card, install any software drivers supplied by loosening the screw (D) that secures the panel to the PC chassis. 2 Ensure that the hole for the thumbscrew aligns with the hole in...
... card (NIC) (labeled as an Ethernet connector). 2 Reconnect the modem/telephone cable, and all peripherals. 4 If you installed an add-in card, install any software drivers supplied by loosening the screw (D) that secures the panel to the PC chassis. 2 Ensure that the hole for the thumbscrew aligns with the hole in...
Upgrading and Servicing Guide
Page 7
... drive that you need to run System Recovery using the recovery discs to work with the operating system. Select models have the correct software and drivers for details about the recovery procedure. Removing and Replacing Drives Your PC has several drives that uses a wide data cable. See the preceding topic, "Locating...
... drive that you need to run System Recovery using the recovery discs to work with the operating system. Select models have the correct software and drivers for details about the recovery procedure. Removing and Replacing Drives Your PC has several drives that uses a wide data cable. See the preceding topic, "Locating...
PC Troubleshooting and Maintenance Guide
Page 4
Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 16 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running System Recovery from Recovery Discs 19 Running System Recovery from the Hard Disk Drive 19 iv PC Troubleshooting and Maintenance Guide
Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 16 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running System Recovery from Recovery Discs 19 Running System Recovery from the Hard Disk Drive 19 iv PC Troubleshooting and Maintenance Guide
PC Troubleshooting and Maintenance Guide
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...in this search, and then click the Browse button. 9 Click the plus sign (+) next to each of media. Note that you want to open. 3 Select Eject from Search removable media. 8 Click Include this location in an unsupported format. CD and DVD Drives Symptom The CD or DVD drive...available, the file will play . Clean the disc with the label facing up and centered in order, next to Sound, video and game controllers. 4 Double-click TV tuner (select models only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and then click Next...
...in this search, and then click the Browse button. 9 Click the plus sign (+) next to each of media. Note that you want to open. 3 Select Eject from Search removable media. 8 Click Include this location in an unsupported format. CD and DVD Drives Symptom The CD or DVD drive...available, the file will play . Clean the disc with the label facing up and centered in order, next to Sound, video and game controllers. 4 Double-click TV tuner (select models only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and then click Next...
PC Troubleshooting and Maintenance Guide
Page 12
Hard disk drive error message displays. button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for accepting the changes. Ensure that all cables are properly and securely connected and ..., visit the HP Web site. Then, press the On button. Ensure that the device is properly and securely connected and that is usually the user Owner.) 8 PC Troubleshooting and Maintenance Guide You can also reconfigure or disable devices to resolve the resource conflict. Install the device driver from the CD provided with...
Hard disk drive error message displays. button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for accepting the changes. Ensure that all cables are properly and securely connected and ..., visit the HP Web site. Then, press the On button. Ensure that the device is properly and securely connected and that is usually the user Owner.) 8 PC Troubleshooting and Maintenance Guide You can also reconfigure or disable devices to resolve the resource conflict. Install the device driver from the CD provided with...
PC Troubleshooting and Maintenance Guide
Page 13
... automatically start the desired program. Verify Internet settings, or contact your PC may need to disable one of the devices or uninstall an old device driver: 1 Click Start, and click Control Panel. 2 Click Performance and Maintenance. 3 Click the System icon, and select the Hardware tab. 4 ... to the Internet. The exclamation point means there is a device conflict. 9 Click the General tab to your ISP. To uninstall the old driver for assistance. Click Start, click Turn Off Computer, and then click Restart. Try to work after installing a new device. I cannot connect to...
... automatically start the desired program. Verify Internet settings, or contact your PC may need to disable one of the devices or uninstall an old device driver: 1 Click Start, and click Control Panel. 2 Click Performance and Maintenance. 3 Click the System icon, and select the Hardware tab. 4 ... to the Internet. The exclamation point means there is a device conflict. 9 Click the General tab to your ISP. To uninstall the old driver for assistance. Click Start, click Turn Off Computer, and then click Restart. Try to work after installing a new device. I cannot connect to...
PC Troubleshooting and Maintenance Guide
Page 19
...you may be able to do so using this chapter, including: • Creating System Recovery discs • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery You can : • Make your own System Recovery discs from the recovery image as restarting your PC, and others require ...a System Recovery from files on page 18. NOTE: It is contained in the System Recovery image on your PC if you to make the HP PC Recovery Tools CD. Additionally, your PC. When you force the PC to access many of System Recovery discs. Some software repairs are as...
...you may be able to do so using this chapter, including: • Creating System Recovery discs • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery You can : • Make your own System Recovery discs from the recovery image as restarting your PC, and others require ...a System Recovery from files on page 18. NOTE: It is contained in the System Recovery image on your PC if you to make the HP PC Recovery Tools CD. Additionally, your PC. When you force the PC to access many of System Recovery discs. Some software repairs are as...
PC Troubleshooting and Maintenance Guide
Page 20
The Help and Support Center displays. 3 Type system restore into the Search box, and then click Search. Application and Driver Recovery If an individual factory-installed driver or software program (also know as a printer, a hard disk drive, a mouse, or a keyboard. Microsoft System Restore Microsoft® Windows®... Restore to return the PC to software on My Computer, and then click Properties. If Compaq Application Recovery is a software program that allows your PC to an earlier version of the driver if the new one does not solve your problem: 1 Click Start, right-click on ...
The Help and Support Center displays. 3 Type system restore into the Search box, and then click Search. Application and Driver Recovery If an individual factory-installed driver or software program (also know as a printer, a hard disk drive, a mouse, or a keyboard. Microsoft System Restore Microsoft® Windows®... Restore to return the PC to software on My Computer, and then click Properties. If Compaq Application Recovery is a software program that allows your PC to an earlier version of the driver if the new one does not solve your problem: 1 Click Start, right-click on ...
PC Troubleshooting and Maintenance Guide
Page 21
...software. Reinstall these programs directly from a recovery image stored on your PC includes an HP Personal Media Drive (select models only), you must restart the PC when you are recovering a driver). 2 Uninstall the damaged application: a Click Start, Control Panel, and then Add or... Change/Remove. 3 Click Start. 4 Choose All Programs. 5 Choose PC Help & Tools. 6 Click Compaq Application Recovery. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Repeat steps 7 and 8 to install other...
...software. Reinstall these programs directly from a recovery image stored on your PC includes an HP Personal Media Drive (select models only), you must restart the PC when you are recovering a driver). 2 Uninstall the damaged application: a Click Start, Control Panel, and then Add or... Change/Remove. 3 Click Start. 4 Choose All Programs. 5 Choose PC Help & Tools. 6 Click Compaq Application Recovery. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Repeat steps 7 and 8 to install other...
PC Troubleshooting and Maintenance Guide
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...to keep onto a removable disc. 4 Complete the PC startup, finish the registration process, and wait until the PC turns off. 2 Remove the HP Personal Media Drive if your PC includes one . Be sure to back up any data or programs that you want to display, and then follow the onscreen... instructions. • If you have performed the Microsoft System Restore and Driver Rollback, click Yes to start the recovery process, and then continue with the Compaq...
...to keep onto a removable disc. 4 Complete the PC startup, finish the registration process, and wait until the PC turns off. 2 Remove the HP Personal Media Drive if your PC includes one . Be sure to back up any data or programs that you want to display, and then follow the onscreen... instructions. • If you have performed the Microsoft System Restore and Driver Rollback, click Yes to start the recovery process, and then continue with the Compaq...
PC Basics Guide
Page 25
... printing options: • Select the printer. • Choose the page range (for the printer. In many cases your PC automatically finds the printer driver necessary for the printer to the user manual that the light on the drive is available on the menu bar. 2 Click Print. 3 Select your...Internet sites, if you can use a 3.5-inch diskette (floppy disk) to store files: 1 Insert the diskette with your PC via software called printer drivers. You can print text and graphics from or writing to the diskette can copy files from your printer for instructions on connecting and using the...
... printing options: • Select the printer. • Choose the page range (for the printer. In many cases your PC automatically finds the printer driver necessary for the printer to the user manual that the light on the drive is available on the menu bar. 2 Click Print. 3 Select your...Internet sites, if you can use a 3.5-inch diskette (floppy disk) to store files: 1 Insert the diskette with your PC via software called printer drivers. You can print text and graphics from or writing to the diskette can copy files from your printer for instructions on connecting and using the...
Getting Started Guide
Page 14
... PC User accounts allow you can set the privileges for other users, change passwords, change system-wide settings, and install Windows XP-compatible software and drivers. • Limited Not allowed to password-protected files, folders, and settings. 8 Getting Started Guide Limited account may not be able to change account types. For...
... PC User accounts allow you can set the privileges for other users, change passwords, change system-wide settings, and install Windows XP-compatible software and drivers. • Limited Not allowed to password-protected files, folders, and settings. 8 Getting Started Guide Limited account may not be able to change account types. For...
Getting Started Guide
Page 41
... Test - To configure multichannel audio output for correct configuration. • General - Equalize the audio frequencies. • Speaker Configuration - Select the environment settings. • Equalizer - View driver and audio information. 4 Click the Speaker Configuration tab near the top of the window to open the control screens. (Your speakers may need to be...
... Test - To configure multichannel audio output for correct configuration. • General - Equalize the audio frequencies. • Speaker Configuration - Select the environment settings. • Equalizer - View driver and audio information. 4 Click the Speaker Configuration tab near the top of the window to open the control screens. (Your speakers may need to be...
Getting Started Guide
Page 50
... recording device: 1 Click Start on the taskbar, and increase the volume. • Reconfigure the sound software for surround sound. • Reinstall the sound card drivers by using HP or Compaq Application Recovery. The window opens. 5 In Sound Recording, select a recording device. 6 Click OK. 7 Close the window. Resolving Sound Issues If you don't have...
... recording device: 1 Click Start on the taskbar, and increase the volume. • Reconfigure the sound software for surround sound. • Reinstall the sound card drivers by using HP or Compaq Application Recovery. The window opens. 5 In Sound Recording, select a recording device. 6 Click OK. 7 Close the window. Resolving Sound Issues If you don't have...
Getting Started Guide
Page 81
however, as new media versions are no adhesives to display the Edit Disc Title window. Click New to update the driver software for the title and subtitle,...; LightScribe discs (sold separately) and enhanced disclabeling software. Creating Audio and Data Discs 75 Get driver updates from within DigitalMedia Plus by the LightScribe logo on the retail packaging and on the label...to identify the first track or file (you can open Express Labeler from the HP Support Web site: http://www.hp.com/support NOTE: LightScribe creates a grayscale image similar to burn precise, silk screen...
however, as new media versions are no adhesives to display the Edit Disc Title window. Click New to update the driver software for the title and subtitle,...; LightScribe discs (sold separately) and enhanced disclabeling software. Creating Audio and Data Discs 75 Get driver updates from within DigitalMedia Plus by the LightScribe logo on the retail packaging and on the label...to identify the first track or file (you can open Express Labeler from the HP Support Web site: http://www.hp.com/support NOTE: LightScribe creates a grayscale image similar to burn precise, silk screen...
Getting Started Guide
Page 111
...and then click Save. NOTE: If there are available in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter the model number of the following: • Click the title to display the file in Adobe ...Acrobat Reader (you want to http://www.hp.com/support in the User's Guides folder (select models only). 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose User's Guides. 4...
...and then click Save. NOTE: If there are available in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter the model number of the following: • Click the title to display the file in Adobe ...Acrobat Reader (you want to http://www.hp.com/support in the User's Guides folder (select models only). 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose User's Guides. 4...
Getting Started Guide
Page 112
...notice on your PC model. 106 Getting Started Guide To open the Help and Support Center: • Press the Help button (select models only) on your desktop. Using Updates from HP (or Compaq Connections) Updates from HP (or Compaq Connections) messages are also available to you 're connected to bring you important information ...through the Support Web site under the information for PC owners such as they arrive or read them later. You can find links to driver updates, access to view it or use it. Here you can view messages as support information and programs. To see the items in...
...notice on your PC model. 106 Getting Started Guide To open the Help and Support Center: • Press the Help button (select models only) on your desktop. Using Updates from HP (or Compaq Connections) Updates from HP (or Compaq Connections) messages are also available to you 're connected to bring you important information ...through the Support Web site under the information for PC owners such as they arrive or read them later. You can find links to driver updates, access to view it or use it. Here you can view messages as support information and programs. To see the items in...