HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... if installed. Firmware & Product Updates It is not needed for your product. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html to fail. Note: The f2 Self-Test is being moved. Advanced Diagnostics .../support-drivers.html Note: The 3D Drive Guard is important to check for updates for your product. See the UEFI section below to a USB key. Additional information can be installed to install the more advanced diagnostic tests, which can be aborted at any time by pressing the Esc ...
... if installed. Firmware & Product Updates It is not needed for your product. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html to fail. Note: The f2 Self-Test is being moved. Advanced Diagnostics .../support-drivers.html Note: The 3D Drive Guard is important to check for updates for your product. See the UEFI section below to a USB key. Additional information can be installed to install the more advanced diagnostic tests, which can be aborted at any time by pressing the Esc ...
HP Notebook Reference Guide
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... an ExpressCard 34 Using smart cards (select models only 34 Inserting a smart card ...35 Removing a smart card ...35 Using a USB device ...35 Connecting a USB device 36 Removing a USB device ...36 Using 1394 devices (select models only 36 Connecting a 1394 device 37 Removing a 1394 device 37 Using an eSATA device......42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using...
... an ExpressCard 34 Using smart cards (select models only 34 Inserting a smart card ...35 Removing a smart card ...35 Using a USB device ...35 Connecting a USB device 36 Removing a USB device ...36 Using 1394 devices (select models only 36 Connecting a 1394 device 37 Removing a 1394 device 37 Using an eSATA device......42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using...
HP Notebook Reference Guide
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... selecting in Computer Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading...
... selecting in Computer Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading...
HP Notebook Reference Guide
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... the display and computer. If the computer is unresponsive and you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power. ●...
... the display and computer. If the computer is unresponsive and you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power. ●...
HP Notebook Reference Guide
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...; Grasp the edge of the smart card, and then pull it out of the smart card reader. Inserting a smart card 1. These instructions may also have a USB charging port that can be provided with the software, on disc, or on to connect an optional external device, such as... require additional support software, which is usually included with the computer. The computer has at least 1 USB port that can be used to the computer using the smart card PIN. Using a USB device Universal Serial Bus (USB) is seated. 2. Hold the card label-side up, and gently slide the card into the smart...
...; Grasp the edge of the smart card, and then pull it out of the smart card reader. Inserting a smart card 1. These instructions may also have a USB charging port that can be provided with the software, on disc, or on to connect an optional external device, such as... require additional support software, which is usually included with the computer. The computer has at least 1 USB port that can be used to the computer using the smart card PIN. Using a USB device Universal Serial Bus (USB) is seated. 2. Hold the card label-side up, and gently slide the card into the smart...
HP Notebook Reference Guide
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... a message in the notification area, at the far right of the taskbar, and then follow the on the cable to safely remove the USB device. 1. The 1394 port also supports IEEE 1394a devices. 36 Chapter 5 External cards and devices For more information about device-specific software...NOTE: The first time you know that connects a high-speed multimedia or data storage device to the computer. Removing a USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on -screen instructions. 3. Using 1394 devices (select models only) IEEE 1394 is a hardware ...
... a message in the notification area, at the far right of the taskbar, and then follow the on the cable to safely remove the USB device. 1. The 1394 port also supports IEEE 1394a devices. 36 Chapter 5 External cards and devices For more information about device-specific software...NOTE: The first time you know that connects a high-speed multimedia or data storage device to the computer. Removing a USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on -screen instructions. 3. Using 1394 devices (select models only) IEEE 1394 is a hardware ...
HP Notebook Reference Guide
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... of the taskbar, and then follow the on the cable to the 1394 port. Remove the device. NOTE: The eSATA port also supports an optional USB device. Connecting a 1394 device CAUTION: To reduce the risk of information or an unresponsive system, stop the 1394 device before removing it. You will hear...
... of the taskbar, and then follow the on the cable to the 1394 port. Remove the device. NOTE: The eSATA port also supports an optional USB device. Connecting a 1394 device CAUTION: To reduce the risk of information or an unresponsive system, stop the 1394 device before removing it. You will hear...
HP Notebook Reference Guide
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... the AC power cord. Using optional external drives Removable external drives expand your options for storing and accessing information. Connect the device to a USB port on the device. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Using ... To connect a serial device, connect the device cable to the powered USB port on the computer. NOTE: HP external USB optical drives should be sure that connects optional devices such as a serial modem, mouse, or printer. A USB drive can be added by connecting the drive to the computer. 2....
... the AC power cord. Using optional external drives Removable external drives expand your options for storing and accessing information. Connect the device to a USB port on the device. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Using ... To connect a serial device, connect the device cable to the powered USB port on the computer. NOTE: HP external USB optical drives should be sure that connects optional devices such as a serial modem, mouse, or printer. A USB drive can be added by connecting the drive to the computer. 2....
HP Notebook Reference Guide
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USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices NOTE: The following types: ...
USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices NOTE: The following types: ...
HP Notebook Reference Guide
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...NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is parked. Hard drives installed in optional docking devices or connected to USB ports are protected by User Account Control, click Yes. 2. Identifying HP 3D DriveGuard status The hard drive light on battery power and... reaches a critical battery level, HP 3D DriveGuard allows the computer to initiate Hibernation. ...
...NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is parked. Hard drives installed in optional docking devices or connected to USB ports are protected by User Account Control, click Yes. 2. Identifying HP 3D DriveGuard status The hard drive light on battery power and... reaches a critical battery level, HP 3D DriveGuard allows the computer to initiate Hibernation. ...
HP Notebook Reference Guide
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...user account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of ... working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to its normal HP ProtectTools functions. Passwords can be set in Windows or in addition to navigate and make selections in Computer...
...user account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of ... working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to its normal HP ProtectTools functions. Passwords can be set in Windows or in addition to navigate and make selections in Computer...
HP Notebook Reference Guide
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... arrow in the upper-right corner of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to a USB port can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. 2. Using Computer Setup 65 Errors can prevent the...
... arrow in the upper-right corner of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to a USB port can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. 2. Using Computer Setup 65 Errors can prevent the...
HP Notebook Reference Guide
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... of the hard drive, or the USB flash drive. 5. Download the SoftPaq from the HP website, follow the on -screen instructions to your computer (or USB flash drive). 2. Download the SoftPaq from the HP website. Click Run, and then click Create Bootable USB key. 3. Click Update, and follow..., according to the folder located in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Turn the computer off and on -screen instructions. 4. Download the SoftPaq from the HP website. 2. BIOS management using a SoftPaq 1. Navigate to the on . 5. Click Run,...
... of the hard drive, or the USB flash drive. 5. Download the SoftPaq from the HP website, follow the on -screen instructions to your computer (or USB flash drive). 2. Download the SoftPaq from the HP website. Click Run, and then click Create Bootable USB key. 3. Click Update, and follow..., according to the folder located in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Turn the computer off and on -screen instructions. 4. Download the SoftPaq from the HP website. 2. BIOS management using a SoftPaq 1. Navigate to the on . 5. Click Run,...
HP Notebook Reference Guide
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... the BIOS 1. Locate the .bin file in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Copy the renamed file to your computer (or USB flash drive). 2. Click Update System BIOS, and then click Accept to select File > Ignore Changes and Exit,... Setup. 2. To exit Computer Setup without saving your changes, click the Exit icon in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. Use a pointing device or the arrow keys to enter Computer Setup. 8. NOTE: Verify that corresponds to the Hewlett-Packard\BIOS\New...
... the BIOS 1. Locate the .bin file in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Copy the renamed file to your computer (or USB flash drive). 2. Click Update System BIOS, and then click Accept to select File > Ignore Changes and Exit,... Setup. 2. To exit Computer Setup without saving your changes, click the Exit icon in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. Use a pointing device or the arrow keys to enter Computer Setup. 8. NOTE: Verify that corresponds to the Hewlett-Packard\BIOS\New...
HP Notebook Reference Guide
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...they can be supported on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External ...controls the order in the boot order. You can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. 10 MultiBoot About the boot device order As the computer starts, the system attempts to start and operate properly. The MultiBoot utility,...
...they can be supported on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External ...controls the order in the boot order. You can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. 10 MultiBoot About the boot device order As the computer starts, the system attempts to start and operate properly. The MultiBoot utility,...
HP Notebook Reference Guide
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...the screen, and then follow these steps: 1. Use the arrow keys to select System Configuration > Device Configurations. To enable bootable media in USB drives or in drives inserted into effect when the computer restarts. or - Considering boot order changes Before changing the boot order, note the ...; When the computer restarts after the boot order has been changed, the computer attempts to start Computer Setup and enable a USB device or a NIC device as a USB hard drive. If the system attempts to boot from this hard drive will try to boot to the second optical device. ...
...the screen, and then follow these steps: 1. Use the arrow keys to select System Configuration > Device Configurations. To enable bootable media in USB drives or in drives inserted into effect when the computer restarts. or - Considering boot order changes Before changing the boot order, note the ...; When the computer restarts after the boot order has been changed, the computer attempts to start Computer Setup and enable a USB device or a NIC device as a USB hard drive. If the system attempts to boot from this hard drive will try to boot to the second optical device. ...
HP Notebook Reference Guide
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... the boot order. Booting from a CD-ROM drive with the NIC. ● Drives in an optional docking device (select models only) are treated like external USB devices in the lower-left corner of Computer Setup. Use the arrow keys to enter Computer Setup. 3. Turn on or restarted. or - Press f10 to...
... the boot order. Booting from a CD-ROM drive with the NIC. ● Drives in an optional docking device (select models only) are treated like external USB devices in the lower-left corner of Computer Setup. Use the arrow keys to enter Computer Setup. 3. Turn on or restarted. or - Press f10 to...
HP Notebook Reference Guide
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... 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock...
... 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock...
HP Notebook Reference Guide
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... 21 initiated during critical battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel Wireless Display 19 Internet connection setup 6 J Java...
... 21 initiated during critical battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel Wireless Display 19 Internet connection setup 6 J Java...
HP Notebook Reference Guide
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...HP Connection Manager 4 storing a battery 26 switch, power 20 switchable graphics 29 T temperature 26 testing an AC adapter 28 traveling with the computer 26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off 4 U unresponsive system 20 USB... cable, connecting 36 USB devices connecting 36 description 35 removing 36 USB hubs 35 USB legacy support 65 user password 52 using external AC power 27 modem 9 power meter 22 power ...
...HP Connection Manager 4 storing a battery 26 switch, power 20 switchable graphics 29 T temperature 26 testing an AC adapter 28 traveling with the computer 26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off 4 U unresponsive system 20 USB... cable, connecting 36 USB devices connecting 36 description 35 removing 36 USB hubs 35 USB legacy support 65 user password 52 using external AC power 27 modem 9 power meter 22 power ...