HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Does Operating...
..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Does Operating...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...ID or Code is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for operational shock is greatest ...when the notebook is important to your product. Note: The diagnostics may be installed to fail. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. ...
...ID or Code is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for operational shock is greatest ...when the notebook is important to your product. Note: The diagnostics may be installed to fail. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for...on computer systems equipped with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver versions address multiple known issues that could affect hard...
... Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for...on computer systems equipped with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver versions address multiple known issues that could affect hard...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... of data to the hard drive. This support is important to have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on how to defragment your HP Business Notebook, refer to optimize performance. With 4-KB sectors, less space is now limiting HDD capacity....to contiguous space. Hard Drive Mounting Bracket Be sure the hard drive is moved to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to...
... of data to the hard drive. This support is important to have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on how to defragment your HP Business Notebook, refer to optimize performance. With 4-KB sectors, less space is now limiting HDD capacity....to contiguous space. Hard Drive Mounting Bracket Be sure the hard drive is moved to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to...
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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...Start > Help and Support. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. This guide is included in the box with your computer, either in this guide, select Start > Help and ...Support > User Guides. To access this guide may not be available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about your computer, including product-specific features, backup and recovery, maintenance, and ...
...Start > Help and Support. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. This guide is included in the box with your computer, either in this guide, select Start > Help and ...Support > User Guides. To access this guide may not be available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about your computer, including product-specific features, backup and recovery, maintenance, and ...
HP Notebook Reference Guide
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... card. 1. Using ExpressCards (select models only) An ExpressCard is inserted into the ExpressCard slot. If you are designed to conform to install device drivers: ● Install only the device drivers for the card. Click the remove hardware icon in on -screen instructions. 3. Like standard PC Cards, ExpressCards are instructed by the ExpressCard...
... card. 1. Using ExpressCards (select models only) An ExpressCard is inserted into the ExpressCard slot. If you are designed to conform to install device drivers: ● Install only the device drivers for the card. Click the remove hardware icon in on -screen instructions. 3. Like standard PC Cards, ExpressCards are instructed by the ExpressCard...
HP Notebook Reference Guide
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... connect an external device to the computer: CAUTION: To reduce the risk of damage to the powered USB port on the computer. NOTE: HP external USB optical drives should be connected to the equipment when connecting a powered device, be added by connecting the drive to use, see.... 2. Turn on the computer. Using a serial device (select models only) 39 Using optional external devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. A USB drive can be sure that connects optional devices such as a serial modem, mouse, or printer. ...
... connect an external device to the computer: CAUTION: To reduce the risk of damage to the powered USB port on the computer. NOTE: HP external USB optical drives should be connected to the equipment when connecting a powered device, be added by connecting the drive to use, see.... 2. Turn on the computer. Using a serial device (select models only) 39 Using optional external devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. A USB drive can be sure that connects optional devices such as a serial modem, mouse, or printer. ...
HP Notebook Reference Guide
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support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For worldwide support, go /contactHP. For U.S. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions.
support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For worldwide support, go /contactHP. For U.S. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions.
HP Notebook Reference Guide
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To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to download any application updates using SoftPaq Download Manager. This tool can also be used to applications that are not already installed on the computer. HP Software Setup utility allows you to install hardware-enabling drivers and optional software applications.
To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to download any application updates using SoftPaq Download Manager. This tool can also be used to applications that are not already installed on the computer. HP Software Setup utility allows you to install hardware-enabling drivers and optional software applications.
HP ProtectTools Getting Started
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...functionality, if Bluetooth has been selected as an authentication credential, and if a Bluetooth phone is connected to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all data on to log on -screen instructions, and then ...an authentication credential, you can no longer be initialized again, unless initialization with HP ProtectTools or any other data is connected to the computer, if the associated driver from the following types of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it very close to ...
...functionality, if Bluetooth has been selected as an authentication credential, and if a Bluetooth phone is connected to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all data on to log on -screen instructions, and then ...an authentication credential, you can no longer be initialized again, unless initialization with HP ProtectTools or any other data is connected to the computer, if the associated driver from the following types of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it very close to ...
HP ProtectTools Getting Started
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... connected to the computer, if the administrator has installed the associated driver from the My Logons 47 Be sure that has been previously formatted and initialized. 2. For more information, see the HP ProtectTools Administrative Console software Help. The number and type of different ... PIN. 3. The following types of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can register it very close...
... connected to the computer, if the administrator has installed the associated driver from the My Logons 47 Be sure that has been previously formatted and initialized. 2. For more information, see the HP ProtectTools Administrative Console software Help. The number and type of different ... PIN. 3. The following types of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can register it very close...
HP ProtectTools Getting Started
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...used to migrate from one of the available tasks from the backup file. Drive Encryption and Embedded Security have independent backup methods. HP ProtectTools Security Manager must be installed on any computer that occurs when you swipe your fingerprint. ◦ Enable sound feedback-Security Manager...2. Verify your data: 1. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is available. Click Browse to include in Windows Control Panel, or disable sound feedback by this feature. You may assign new sounds to ...
...used to migrate from one of the available tasks from the backup file. Drive Encryption and Embedded Security have independent backup methods. HP ProtectTools Security Manager must be installed on any computer that occurs when you swipe your fingerprint. ◦ Enable sound feedback-Security Manager...2. Verify your data: 1. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is available. Click Browse to include in Windows Control Panel, or disable sound feedback by this feature. You may assign new sounds to ...
HP ProtectTools Getting Started
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...Start, click Control Panel, and then click Performance and Maintenance. 2. To start or stop device locking. To determine whether the device driver is running, open a command prompt window, and then type sc query flcdlock. Administrators can view and modify lists of devices or ... the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running, click Stop. To stop the driver. Device Class Configuration Administrators can also start the service, click Start. - In...
...Start, click Control Panel, and then click Performance and Maintenance. 2. To start or stop device locking. To determine whether the device driver is running, open a command prompt window, and then type sc query flcdlock. Administrators can view and modify lists of devices or ... the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running, click Stop. To stop the driver. Device Class Configuration Administrators can also start the service, click Start. - In...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
Getting Started HP Notebook
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...service door 34 Replacing or upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning... the TouchPad and keyboard 40 6 Backup and recovery ...41 Creating recovery media with HP Recovery Disc Creator 42 Creating recovery media ...42 Backing up your information ...42 Performing a system recovery ...43 Using the Windows recovery ...
...service door 34 Replacing or upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning... the TouchPad and keyboard 40 6 Backup and recovery ...41 Creating recovery media with HP Recovery Disc Creator 42 Creating recovery media ...42 Backing up your information ...42 Performing a system recovery ...43 Using the Windows recovery ...
Getting Started HP Notebook
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...go to ● How to http://www.hp.com/ergo. For worldwide support, go to create a wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● ...Troubleshooting tools NOTE: For U.S. Go to access support http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● Support information ● Ordering parts and...
...go to ● How to http://www.hp.com/ergo. For worldwide support, go to create a wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● ...Troubleshooting tools NOTE: For U.S. Go to access support http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● Support information ● Ordering parts and...
Getting Started HP Notebook
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...external devices to engage the hard drive with the latest versions. To install the hard drive for the ProBook: 1. Insert the hard drive into the hard drive bay at an angle (1), and then lay ... (3) toward the center of the computer to the computer. 9. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 38 Chapter 5 Maintenance Replace the service door (see Inserting or removing ...on a regular basis with the connector. 3. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and...
...external devices to engage the hard drive with the latest versions. To install the hard drive for the ProBook: 1. Insert the hard drive into the hard drive bay at an angle (1), and then lay ... (3) toward the center of the computer to the computer. 9. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 38 Chapter 5 Maintenance Replace the service door (see Inserting or removing ...on a regular basis with the connector. 3. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and...
Getting Started HP Notebook
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... drive you to start up your system. Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is as good as follows: ● Windows DVD-Installs the operating system without additional drivers or applications. Choosing this selection creates a DVD that restores the ... and then configures the settings for burning the recovery media. 4. Select Start > All Programs > Security and Protection > HP Recovery Disc Creator. 2. Thereafter, the option to discs, use will not be available. 1. Select Driver DVD or Windows DVD. 3. Backing up to create that the...
... drive you to start up your system. Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is as good as follows: ● Windows DVD-Installs the operating system without additional drivers or applications. Choosing this selection creates a DVD that restores the ... and then configures the settings for burning the recovery media. 4. Select Start > All Programs > Security and Protection > HP Recovery Disc Creator. 2. Thereafter, the option to discs, use will not be available. 1. Select Driver DVD or Windows DVD. 3. Backing up to create that the...