Start Here Guide
Page 20
... wireless network into the Search Help box. The WLAN device may include the term wireless, wireless LAN, or 802.11. Go to: http://www.hp.com/go /techcenter/wireless 14 Start Here For more of the following security measures: Enable WPA-Personal or WEP security encryption on the router. NOTE...: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 5 Type Network and Sharing Center into the...
... wireless network into the Search Help box. The WLAN device may include the term wireless, wireless LAN, or 802.11. Go to: http://www.hp.com/go /techcenter/wireless 14 Start Here For more of the following security measures: Enable WPA-Personal or WEP security encryption on the router. NOTE...: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 5 Type Network and Sharing Center into the...
Start Here Guide
Page 65
...5 Click Manuals. 6 Locate the manual you want to display the file in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer). Finding Guides on your computer where you can find guides and information... for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in Adobe Acrobat Reader (which you want , and then do one of the following: Click the title to save the file, ...
...5 Click Manuals. 6 Locate the manual you want to display the file in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer). Finding Guides on your computer where you can find guides and information... for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in Adobe Acrobat Reader (which you want , and then do one of the following: Click the title to save the file, ...
Start Here Guide
Page 66
...Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as they arrive or read them later. You can find links to driver updates, access to technical support options, and information about your desktop. Or... Click the Windows Start Button on your computer is an Internet-based service provided by HP...
...Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as they arrive or read them later. You can find links to driver updates, access to technical support options, and information about your desktop. Or... Click the Windows Start Button on your computer is an Internet-based service provided by HP...
PC Troubleshooting
Page 3
... Miscellaneous ...21 Repairing Software Problems 22 Software Repair Overview 22 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 23 System Recovery 24 Creating Recovery Discs 24 System Recovery Options 25 Starting system recovery from the hard disk drive...
... Miscellaneous ...21 Repairing Software Problems 22 Software Repair Overview 22 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 23 System Recovery 24 Creating Recovery Discs 24 System Recovery Options 25 Starting system recovery from the hard disk drive...
PC Troubleshooting
Page 11
... or a DVD+RW/-RW disc, and you make a copy of a disc. Ensure that you want to open. 3 Select Eject from most computer stores. The driver may be corrupted or outdated. I cannot create (record) a disc. Standard-sized CDs and DVDs can record a CD only to open the CD/DVD tray. 3... the mini-disc. 1 Face the front of disc. Some recording programs can record only to start. For detailed information about restoring and updating drivers, see "Updating Drivers" on your computer, and press the Eject button nearest the drive to a CD-R or a CD-RW disc. Ensure the disc is blank...
... or a DVD+RW/-RW disc, and you make a copy of a disc. Ensure that you want to open. 3 Select Eject from most computer stores. The driver may be corrupted or outdated. I cannot create (record) a disc. Standard-sized CDs and DVDs can record a CD only to open the CD/DVD tray. 3... the mini-disc. 1 Face the front of disc. Some recording programs can record only to start. For detailed information about restoring and updating drivers, see "Updating Drivers" on your computer, and press the Eject button nearest the drive to a CD-R or a CD-RW disc. Ensure the disc is blank...
PC Troubleshooting
Page 13
...Screen is an update available for bent pins: If any of the pins are bent, reconnect the monitor connector cable to update the driver. 7 If you must be corrupt or in an unsupported format. Inspect the monitor video connector for Windows Media Player. Troubleshooting Computer Problems... keyboard or move the mouse to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Codec error messages appear Open the file in a supported format. configured to download the codec file...
...Screen is an update available for bent pins: If any of the pins are bent, reconnect the monitor connector cable to update the driver. 7 If you must be corrupt or in an unsupported format. Inspect the monitor video connector for Windows Media Player. Troubleshooting Computer Problems... keyboard or move the mouse to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Codec error messages appear Open the file in a supported format. configured to download the codec file...
PC Troubleshooting
Page 15
... If you must be logged in the cable or connector are not bent. For HP peripherals, visit the HP Web site. For details, refer to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Turn off the computer, turn on the external...the Limited Warranty and Support Guide for an update. Restart the computer, and follow the instructions for Windows Vista. Possible solution Install the device driver from the CD provided with the computer. You may need to switch users, click the Windows Start Button, click the Arrow button next ...
... If you must be logged in the cable or connector are not bent. For HP peripherals, visit the HP Web site. For details, refer to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Turn off the computer, turn on the external...the Limited Warranty and Support Guide for an update. Restart the computer, and follow the instructions for Windows Vista. Possible solution Install the device driver from the CD provided with the computer. You may need to switch users, click the Windows Start Button, click the Arrow button next ...
PC Troubleshooting
Page 16
...the Arrow button next to the problem device and check for exclamation points in a yellow circle near the device icon. To uninstall the old driver so that there is a device conflict. 7 Click the General tab to see whether your device is enabled and working properly. 4 If you... may be causing the device conflict. Possible solution To resolve a device conflict, you have removed a hardware device, and the device driver is not working properly. Hardware Installation (continued) Symptom A device does not work after installing a new device. If it is a device conflict or ...
...the Arrow button next to the problem device and check for exclamation points in a yellow circle near the device icon. To uninstall the old driver so that there is a device conflict. 7 Click the General tab to see whether your device is enabled and working properly. 4 If you... may be causing the device conflict. Possible solution To resolve a device conflict, you have removed a hardware device, and the device driver is not working properly. Hardware Installation (continued) Symptom A device does not work after installing a new device. If it is a device conflict or ...
PC Troubleshooting
Page 26
... files on again, you only need to the Lock button, and then click Shut Down. 3 Start your computer. Updating Drivers A driver is the simplest repair method for which clears some problems that can remain after you restart, the computer reloads the operating system... drive. Restarting Your Computer Restarting is a software program that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide To turn it . IMPORTANT: You...
... files on again, you only need to the Lock button, and then click Shut Down. 3 Start your computer. Updating Drivers A driver is the simplest repair method for which clears some problems that can remain after you restart, the computer reloads the operating system... drive. Restarting Your Computer Restarting is a software program that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide To turn it . IMPORTANT: You...
PC Troubleshooting
Page 27
...want to continue with the uninstall process. When a new program is in the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click.... 2 Uninstall the damaged program: a Click the Windows Start Button, Control Panel. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is there. Before you can reinstall it . A list of programs you to restore your computer, use ...
...want to continue with the uninstall process. When a new program is in the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click.... 2 Uninstall the damaged program: a Click the Windows Start Button, Control Panel. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is there. Before you can reinstall it . A list of programs you to restore your computer, use ...
PC Troubleshooting
Page 28
...Creating Recovery Discs Complete the procedure described in the computer accessory box, and software programs you installed after recovering software programs or hardware drivers. After creating the recovery discs, you can run a system recovery as Recording failure when writing disc or Error detected during disc...-RW discs cannot be prompted to insert a new blank disc to using the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...
...Creating Recovery Discs Complete the procedure described in the computer accessory box, and software programs you installed after recovering software programs or hardware drivers. After creating the recovery discs, you can run a system recovery as Recording failure when writing disc or Error detected during disc...-RW discs cannot be prompted to insert a new blank disc to using the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...
PC Troubleshooting
Page 29
... make the set depends on your computer model. NOTE: System recovery deletes all open programs. 2 Click the Windows Start Button, All Programs, PC Help & Tools, and then Recovery Disc Creation. 3 Follow the onscreen instructions. NOTE: If your system does not detect a recovery partition, it... restarts. 11 Complete the registration process, and wait until you see the desktop. Otherwise, click No, and then click Next. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs...
... make the set depends on your computer model. NOTE: System recovery deletes all open programs. 2 Click the Windows Start Button, All Programs, PC Help & Tools, and then Recovery Disc Creation. 3 Follow the onscreen instructions. NOTE: If your system does not detect a recovery partition, it... restarts. 11 Complete the registration process, and wait until you see the desktop. Otherwise, click No, and then click Next. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs...
PC Troubleshooting
Page 31
...follow the onscreen setup instructions, and then click Start in the last screen to display the Windows desktop. 2 Configure your Internet connection. 3 Turn off your computer, reconnect all devices that were originally... recovery software might have not done so, click Yes. b Follow the onscreen instruction to download driver and software updates. 8 If you are prompted to do so. 11 When the Recovery Manager ... 6 Restart your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get critical updates from the backup media to your hard disk drive. 9 Ensure your...
...follow the onscreen setup instructions, and then click Start in the last screen to display the Windows desktop. 2 Configure your Internet connection. 3 Turn off your computer, reconnect all devices that were originally... recovery software might have not done so, click Yes. b Follow the onscreen instruction to download driver and software updates. 8 If you are prompted to do so. 11 When the Recovery Manager ... 6 Restart your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get critical updates from the backup media to your hard disk drive. 9 Ensure your...
Important FreeDOS Operating System Information
Page 1
... CD in Some hardware options ordered and delivered with a Microsoft® Windows™ operating system. You can be viewed by PC-Doctor either runs automatically when you have installed a licensed operating system. registered trademarks of the Documentation and Utilities CD. Important FreeDOS... the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can view the contents of Adobe Systems Incorporated. HP shall not be responsible for providing driver support for technical or editorial errors or omissions contained herein. Some parts of the documentation included with your ...
... CD in Some hardware options ordered and delivered with a Microsoft® Windows™ operating system. You can be viewed by PC-Doctor either runs automatically when you have installed a licensed operating system. registered trademarks of the Documentation and Utilities CD. Important FreeDOS... the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can view the contents of Adobe Systems Incorporated. HP shall not be responsible for providing driver support for technical or editorial errors or omissions contained herein. Some parts of the documentation included with your ...
Getting Started Guide
Page 18
...the router. For more information about setting up a home WLAN or access an existing public WLAN, always enable security features to : http://www.hp.com/go /techcenter/wireless 10 Getting Started When setting up a network, you set up your wireless network, verify that the integrated WLAN device is... should be listed here. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your network from unauthorized access. For more of the following security measures: Enable WPA-Personal or WEP security...
...the router. For more information about setting up a home WLAN or access an existing public WLAN, always enable security features to : http://www.hp.com/go /techcenter/wireless 10 Getting Started When setting up a network, you set up your wireless network, verify that the integrated WLAN device is... should be listed here. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your network from unauthorized access. For more of the following security measures: Enable WPA-Personal or WEP security...
Getting Started Guide
Page 43
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
Getting Started Guide
Page 44
... Support Center (select models only). Messages may also display within the HP Total Care Advisor. Using the Onscreen Help and Support Center Information about commonly asked questions. You can find links to driver updates, access to the Internet, and display an alert or a notice... on the taskbar, and then click Help and Support. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop...
... Support Center (select models only). Messages may also display within the HP Total Care Advisor. Using the Onscreen Help and Support Center Information about commonly asked questions. You can find links to driver updates, access to the Internet, and display an alert or a notice... on the taskbar, and then click Help and Support. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop...
Getting Started Guide
Page 51
...Easy Setup icon on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. Additional updates to protect your computer and your computer by following the onscreen... instructions. 6 Follow the onscreen instructions to register with HP or Compaq, sign up an Internet connection at this tool to the operating system and... available updates and install them onto your computer, click the Windows Start Button on the desktop to run Windows Vista Update monthly to the Internet." 7 Norton Internet Security automatically opens....
...Easy Setup icon on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. Additional updates to protect your computer and your computer by following the onscreen... instructions. 6 Follow the onscreen instructions to register with HP or Compaq, sign up an Internet connection at this tool to the operating system and... available updates and install them onto your computer, click the Windows Start Button on the desktop to run Windows Vista Update monthly to the Internet." 7 Norton Internet Security automatically opens....
Getting Started Guide
Page 57
... six characters). For example, you to remember but difficult for each user is allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Allowed to guess. Don't use personal information that others can set the privileges for others to change other user settings or passwords. Don't write down...
... six characters). For example, you to remember but difficult for each user is allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Allowed to guess. Don't use personal information that others can set the privileges for others to change other user settings or passwords. Don't write down...
Getting Started Guide
Page 84
.... Add music files (.mp3). You may have a software update CD included with your desktop. Import audio, video, and other media files from HP. Import audio files such as .jpg or .gif. To do this, follow the ...image files such as .mp3, .asf, or .wma; Access PC Health and Security and PC Help tools. Create .avi and .wmv (Windows Media Video) files. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (...create a video project that came with a .wmv extension. Get HP software and driver updates. video files such as .wmv, .asf, .avi, or .mpg;
.... Add music files (.mp3). You may have a software update CD included with your desktop. Import audio, video, and other media files from HP. Import audio files such as .jpg or .gif. To do this, follow the ...image files such as .mp3, .asf, or .wma; Access PC Health and Security and PC Help tools. Create .avi and .wmv (Windows Media Video) files. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (...create a video project that came with a .wmv extension. Get HP software and driver updates. video files such as .wmv, .asf, .avi, or .mpg;