Resolving Start Up and No Boot Problems Checklist
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... is no battery or AC power at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to the notebook. Reconnect the AC power adapter (do not glow when power button is pressed, there is no power available to resolve problems when computer does not startup or boot properly. HP Notebook PCs - Disconnect all peripheral devices and...
... is no battery or AC power at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to the notebook. Reconnect the AC power adapter (do not glow when power button is pressed, there is no power available to resolve problems when computer does not startup or boot properly. HP Notebook PCs - Disconnect all peripheral devices and...
Limited warranty and technical support - (1 Year)
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... or rendered defective (a) as a result of this Limited Warranty is valid unless it is not warranted and will be required to product model, applications running, power management settings, and product features. Battery life is made in the user documentation that occurs as a result of accident, misuse, abuse, or other than (i) Compaq...
... or rendered defective (a) as a result of this Limited Warranty is valid unless it is not warranted and will be required to product model, applications running, power management settings, and product features. Battery life is made in the user documentation that occurs as a result of accident, misuse, abuse, or other than (i) Compaq...
Notebook Essentials - Windows 7
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... 2 Chapter 2: What's next? Creating recovery discs 3 Protecting the computer 3 Protecting your computer from viruses 3 Protecting your system files 3 Protecting your privacy 4 Protecting the computer from power surges 4 Using the computer safely 5 Connecting to the Internet 6 Choosing the type of Internet access available 6 Choosing an ISP 6 Connecting to an existing wireless network... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
... 2 Chapter 2: What's next? Creating recovery discs 3 Protecting the computer 3 Protecting your computer from viruses 3 Protecting your system files 3 Protecting your privacy 4 Protecting the computer from power surges 4 Using the computer safely 5 Connecting to the Internet 6 Choosing the type of Internet access available 6 Choosing an ISP 6 Connecting to an existing wireless network... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
Notebook Essentials - Windows 7
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Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Notebook Essentials - Windows 7
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...viruses, destroy them to date. To provide ongoing protection against new viruses beyond 60 days by a virus, a security breach, a power surge, or system failure. The recovery discs are used to start up the computer for e-mail or Internet access, you create ..."Backup and recovery." Protecting the computer The information in this section explains how to recover optimal system functionality. Chapter 2: What's next? Notebook Essentials 3 For information on the computer: ■ Your version of Norton Internet Security includes 60 days of recovery discs, refer to ...
...viruses, destroy them to date. To provide ongoing protection against new viruses beyond 60 days by a virus, a security breach, a power surge, or system failure. The recovery discs are used to start up the computer for e-mail or Internet access, you create ..."Backup and recovery." Protecting the computer The information in this section explains how to recover optimal system functionality. Chapter 2: What's next? Notebook Essentials 3 For information on the computer: ■ Your version of Norton Internet Security includes 60 days of recovery discs, refer to ...
Notebook Essentials - Windows 7
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... you or the computer. To optimize the computers privacy protection features, follow these practices: ■ Plug the computer power cord into an optional, high-quality surge protector. Telephone line surge protectors are available from most computer or electronics retailers...Internet access, it is possible for unauthorized persons to a telephone line. Protecting the computer from power surges To protect the computer from computer or electronics retailers in many regions. 4 Notebook Essentials Chapter 2: What's next? Many software updates contain security enhancements. ■ Use a...
... you or the computer. To optimize the computers privacy protection features, follow these practices: ■ Plug the computer power cord into an optional, high-quality surge protector. Telephone line surge protectors are available from most computer or electronics retailers...Internet access, it is possible for unauthorized persons to a telephone line. Protecting the computer from power surges To protect the computer from computer or electronics retailers in many regions. 4 Notebook Essentials Chapter 2: What's next? Many software updates contain security enhancements. ■ Use a...
Notebook Essentials - Windows 7
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...WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with a 3-pin attachment plug on a hard, flat surface. Notebook Essentials 5 Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on the Web... at all times. ■ Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from HP. The Safety & Comfort Guide also provides important electrical and mechanical safety information. Do not...
...WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with a 3-pin attachment plug on a hard, flat surface. Notebook Essentials 5 Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on the Web... at all times. ■ Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from HP. The Safety & Comfort Guide also provides important electrical and mechanical safety information. Do not...
Notebook Essentials - Windows 7
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...? Save your work and close all open programs. 2. Then, in the loss of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials
...? Save your work and close all open programs. 2. Then, in the loss of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials
Notebook Essentials - Windows 7
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Notebook Essentials 13 Quick troubleshooting The computer is unable to start up If the computer does not turn on battery power or is offline. Chapter 3: Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in this computer. ■ If the computer is running on when you press the power...adapter connections are secure. Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional ...
Notebook Essentials 13 Quick troubleshooting The computer is unable to start up If the computer does not turn on battery power or is offline. Chapter 3: Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in this computer. ■ If the computer is running on when you press the power...adapter connections are secure. Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional ...
Notebook Essentials - Windows 7
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... Shut down button. ■ Press and hold the power button for the computer to feel warm to the "Protecting the computer from external power and remove the battery. The computer is on but...Then, in the lower-right corner of these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may be initiated by clicking ...next to the computer screen, press fn+f4. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one...
... Shut down button. ■ Press and hold the power button for the computer to feel warm to the "Protecting the computer from external power and remove the battery. The computer is on but...Then, in the lower-right corner of these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may be initiated by clicking ...next to the computer screen, press fn+f4. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one...
Notebook Essentials - Windows 7
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...: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). ✎ The fan in Help and Support. Notebook Essentials 15 Also, do not place the computer directly on your lap or obstruct the computer air vents. An external device is not working ...If you are on. ■ Disconnect and then reconnect all device connections are secure. ■ Be sure that the device is receiving electrical power. ■ Be sure that the device, especially if it is older, is compatible with the user-accessible surface temperature limits defined by the ...
...: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). ✎ The fan in Help and Support. Notebook Essentials 15 Also, do not place the computer directly on your lap or obstruct the computer air vents. An external device is not working ...If you are on. ■ Disconnect and then reconnect all device connections are secure. ■ Be sure that the device is receiving electrical power. ■ Be sure that the device, especially if it is older, is compatible with the user-accessible surface temperature limits defined by the ...
Notebook Essentials - Windows 7
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... system restore points ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you can restore your system to 20 discs may be required, whereas only a few DVDs are required. ✎... recovery Tools provided by the operating system and HP Recovery Manager software are designed to help you with the Recovery Manager software. ■ The computer must be connected to AC power during this process. ■ Only one set...disc before you will need high-quality DVD+R, DVD-R, or CD-R discs. Notebook Essentials 17
... system restore points ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you can restore your system to 20 discs may be required, whereas only a few DVDs are required. ✎... recovery Tools provided by the operating system and HP Recovery Manager software are designed to help you with the Recovery Manager software. ■ The computer must be connected to AC power during this process. ■ Only one set...disc before you will need high-quality DVD+R, DVD-R, or CD-R discs. Notebook Essentials 17
Notebook Essentials - Windows 7
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... Control feature to Help and Support for more information. Refer to improve the security of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Notebook Essentials 19 Appendix A: Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure...
... Control feature to Help and Support for more information. Refer to improve the security of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Notebook Essentials 19 Appendix A: Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure...
Notebook Essentials - Windows 7
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...power source. Operating voltage 18.5 V 19.0 V Operating current 3.5 A 4.74 A Smart adapters 65 W 90 W ✎ The computer operating voltage and current as well as the adapter wattage can be helpful if you plan to travel internationally with this section may be helpful if you plan to use with the computer. Notebook...10,000 ft -50 ft to 40,000 ft Input power The power information in this computer. The computer operates on the bottom of accepting DC power within the following table may be supplied by HP for use or transport the computer in extreme environments. The ...
...power source. Operating voltage 18.5 V 19.0 V Operating current 3.5 A 4.74 A Smart adapters 65 W 90 W ✎ The computer operating voltage and current as well as the adapter wattage can be helpful if you plan to travel internationally with this section may be helpful if you plan to use with the computer. Notebook...10,000 ft -50 ft to 40,000 ft Input power The power information in this computer. The computer operates on the bottom of accepting DC power within the following table may be supplied by HP for use or transport the computer in extreme environments. The ...
Notebook Essentials - Windows 7
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...damage a drive. ■ In-flight computer use the computer during a flight, check with a voltage converter kit sold for appliances. 26 Notebook Essentials Such restrictions may be unused and disconnected from the computer. ■ When traveling by air, carry the computer as digital cards and ... shipping tips: ■ Prepare the computer for traveling or shipping: 1. Security devices with a drive. 3. Keep the backup separate from external power for more than 2 weeks, remove the battery pack and store it separately. ■ If you are shipping the computer or a drive, use...
...damage a drive. ■ In-flight computer use the computer during a flight, check with a voltage converter kit sold for appliances. 26 Notebook Essentials Such restrictions may be unused and disconnected from the computer. ■ When traveling by air, carry the computer as digital cards and ... shipping tips: ■ Prepare the computer for traveling or shipping: 1. Security devices with a drive. 3. Keep the backup separate from external power for more than 2 weeks, remove the battery pack and store it separately. ■ If you are shipping the computer or a drive, use...
Notebook Essentials - Windows 7
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...10 connecting to an existing wireless network 7 cord, power 26 customer support Help and Support 1 user guides 1 D devices, external, troubleshooting 15 dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, ...14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 ...
...10 connecting to an existing wireless network 7 cord, power 26 customer support Help and Support 1 user guides 1 D devices, external, troubleshooting 15 dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, ...14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 ...
Notebook Essentials - Windows 7
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...14 software antivirus 3 identifying 2 installing 11 safeguarding information 17 troubleshooting 14 updating 11 solid-state drive (SSD) 21, 22 specifications altitude 23 humidity 23 input power 23 operating environment 23 temperature 23 28 startup problems, troubleshooting 13 surge protection 4 system recovery 17, 21 system restore points 17, 20 T temperature safety ... Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation setup 5 Notebook Essentials
...14 software antivirus 3 identifying 2 installing 11 safeguarding information 17 troubleshooting 14 updating 11 solid-state drive (SSD) 21, 22 specifications altitude 23 humidity 23 input power 23 operating environment 23 temperature 23 28 startup problems, troubleshooting 13 surge protection 4 system recovery 17, 21 system restore points 17, 20 T temperature safety ... Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation setup 5 Notebook Essentials
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
... guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Contents Speakers 4-25 Display assembly 4-26 USB board 4-33 Power connector 4-34 Bluetooth module 4-35 Modem 4-36 System board 4-37 RTC battery 4-40 Fan/heat sink assembly 4-41 Processor 4-47 RJ-11 connector 4-50 5 Setup ...
Contents Speakers 4-25 Display assembly 4-26 USB board 4-33 Power connector 4-34 Bluetooth module 4-35 Modem 4-36 System board 4-37 RTC battery 4-40 Fan/heat sink assembly 4-41 Processor 4-47 RJ-11 connector 4-50 5 Setup ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Contents RJ-11 (modem 9-4 RJ-45 (network 9-4 Universal Serial Bus 9-5 9 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 10 Recycling Battery 11-1 Display 11-1 Maintenance and Service Guide vi
Contents RJ-11 (modem 9-4 RJ-45 (network 9-4 Universal Serial Bus 9-5 9 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 10 Recycling Battery 11-1 Display 11-1 Maintenance and Service Guide vi