Maintenance and Service Guide
Page 41
...If the hard disk is running, replace the OS CD with the Driver Recovery CD. When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. Follow the on or restart the notebook. 4. Insert the Restore CD (or the Operating System) disk 1... accept the recommended partition size. select Advanced and then select to display the Boot menu. 5. Service Manual Removal and Replacement 2-11 When the HP logo appears, press esc to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. If autorun...
...If the hard disk is running, replace the OS CD with the Driver Recovery CD. When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. Follow the on or restart the notebook. 4. Insert the Restore CD (or the Operating System) disk 1... accept the recommended partition size. select Advanced and then select to display the Boot menu. 5. Service Manual Removal and Replacement 2-11 When the HP logo appears, press esc to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. If autorun...
Maintenance and Service Guide
Page 103
... problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for AC and battery power are installed properly. When hardware is loading and checking hardware and network connections. Notebook won't suspend if connection to resume if ...Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Blinking cursor appears while system is reinitialized, Windows desktop appears. If notebook is installed. Notebook can take a minute or longer to another computer is turned on and warmed up. Make sure ...
... problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for AC and battery power are installed properly. When hardware is loading and checking hardware and network connections. Notebook won't suspend if connection to resume if ...Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Blinking cursor appears while system is reinitialized, Windows desktop appears. If notebook is installed. Notebook can take a minute or longer to another computer is turned on and warmed up. Make sure ...
Maintenance and Service Guide
Page 107
.... Service Manual Troubleshooting and Diagnostics 3-15 Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate... free space. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Check for use with notebook. Symptom Touch pad General problems Special touch pad features not... (switchboard PCA). Check settings in Windows Help. Check software controls. SDRAM module SDRAM module Increase sound volume. Test audio with e-...
.... Service Manual Troubleshooting and Diagnostics 3-15 Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate... free space. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Check for use with notebook. Symptom Touch pad General problems Special touch pad features not... (switchboard PCA). Check settings in Windows Help. Check software controls. SDRAM module SDRAM module Increase sound volume. Test audio with e-...
Maintenance and Service Guide
Page 108
...Manager. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard Check settings in Windows Help. Open hardware Device Manager. Test ports with e-Diagtools diagnostics. If modem...Diagnostics Service Manual In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Control Panel. Restart notebook.
...Manager. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard Check settings in Windows Help. Open hardware Device Manager. Test ports with e-Diagtools diagnostics. If modem...Diagnostics Service Manual In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Control Panel. Restart notebook.
Maintenance and Service Guide
Page 109
...as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). For fast-IrDA, check for 100Base-TX operation. Check settings in Windows Help. If ...green light next to LAN port does not light, LAN cable may not be connected to network or network may be down. Remove any PC...
...as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). For fast-IrDA, check for 100Base-TX operation. Check settings in Windows Help. If ...green light next to LAN port does not light, LAN cable may not be connected to network or network may be down. Remove any PC...
Maintenance and Service Guide
Page 112
...using individual hardware tests. The results appear when the test is complete. 6. Press F2 to start the basic hardware test. When the HP logo appears, press F10 to open the advanced test screen. 8. Run the basic test. Press F3 to start the diagnostic test....20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of the notebook. If you exit the program so drivers can download the latest version of ...
...using individual hardware tests. The results appear when the test is complete. 6. Press F2 to start the basic hardware test. When the HP logo appears, press F10 to open the advanced test screen. 8. Run the basic test. Press F3 to start the diagnostic test....20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of the notebook. If you exit the program so drivers can download the latest version of ...
Service Manual
Page 144
...Remaining likely shows less time than actually remains. Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is reinitialized, Windows desktop appears. Contact software vendor for AC and battery power are not ...Symptom AC adapter does not power notebook. When hardware is active. Notebook won't suspend if connection to Standby mode as expected. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs...
...Remaining likely shows less time than actually remains. Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is reinitialized, Windows desktop appears. Contact software vendor for AC and battery power are not ...Symptom AC adapter does not power notebook. When hardware is active. Notebook won't suspend if connection to Standby mode as expected. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs...
Service Manual
Page 148
... Comments Check operation using headphones or external speakers (switchboard PCA). Sound does not record. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Use only DDR-266 SDRAM modules. Motherboard. Symptom Touch pad General problems. Special touch pad features ...Click button does not work. Memory Out of memory error. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Check settings in Windows Help. By default, touch pad is disabled if external PS/2 mouse is enabled (mute button and software controls...
... Comments Check operation using headphones or external speakers (switchboard PCA). Sound does not record. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Use only DDR-266 SDRAM modules. Motherboard. Symptom Touch pad General problems. Special touch pad features ...Click button does not work. Memory Out of memory error. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Check settings in Windows Help. By default, touch pad is disabled if external PS/2 mouse is enabled (mute button and software controls...
Service Manual
Page 149
Motherboard. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Open hardware Device Manager. Restart notebook. Check port settings in Control Panel. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Test ports with... Check settings in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Use troubleshooters in Control Panel. Check settings in Windows Help. Test modem with e-Diagtools diagnostics. Try disabling error correction and...
Motherboard. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Open hardware Device Manager. Restart notebook. Check port settings in Control Panel. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Test ports with... Check settings in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Use troubleshooters in Control Panel. Check settings in Windows Help. Test modem with e-Diagtools diagnostics. Try disabling error correction and...
Service Manual
Page 150
.... Infrared is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters (330 feet). If... LAN cable is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Open Hardware Device Manager. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Try to ...
.... Infrared is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters (330 feet). If... LAN cable is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Open Hardware Device Manager. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Try to ...
Service Manual
Page 153
...section describes the following procedure describes how to select the test you exit the program so drivers can download the latest version of testing: • User-level testing using a basic hardware...troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-...versions of e-Diagtools. 1. When the HP logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. The first time you...
...section describes the following procedure describes how to select the test you exit the program so drivers can download the latest version of testing: • User-level testing using a basic hardware...troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-...versions of e-Diagtools. 1. When the HP logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. The first time you...
Hard Drive White Paper
Page 5
... of data to check your hard drive: - Please refer to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain a virus...the chkdsk /p /r commands to the hard drive. Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location...
... of data to check your hard drive: - Please refer to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain a virus...the chkdsk /p /r commands to the hard drive. Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location...