Maintenance and Service Guide
Page 2
...Development Company, L.P. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP products and services are trademarks or registered trademarks of Microsoft Corporation. Intel, Celeron, and Pentium are set forth in the ...United States and other countries. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries...
...Development Company, L.P. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP products and services are trademarks or registered trademarks of Microsoft Corporation. Intel, Celeron, and Pentium are set forth in the ...United States and other countries. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries...
Maintenance and Service Guide
Page 3
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
Page 4
... I/R PCA...2-37 Figure 2-25. Removing the Heat Sink (with Fan 2-41 Figure 2-27. AMD CPU Module Removal 2-38 Figure 2-31. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Switchboard ... Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Heat Sink (with Fan 2-43 Figure 2-28. AMD CPU Module Release 2-47...
... I/R PCA...2-37 Figure 2-25. Removing the Heat Sink (with Fan 2-41 Figure 2-27. AMD CPU Module Removal 2-38 Figure 2-31. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Switchboard ... Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Heat Sink (with Fan 2-43 Figure 2-28. AMD CPU Module Release 2-47...
Maintenance and Service Guide
Page 5
... Table 1-8. Replacing Small Parts ...2-12 Table 2-5. POST Messages ...3-24 Table 3-6. Accessory Replaceable Parts 4-11 Table 4-3. Replacing the Antennas...2-60 Figure 2-37. Scope of notebook 1-15 Table 1-4. LCD Guidelines ...5-4 Service Manual v Figure 2-36. Removing the Motherboard 2-56 Figure 2-38. Boot-Block Jumper...2-62 Figure 3-1. Basic Troubleshooting Steps ...3-3 Figure 4-1. Sycard PCCtest Commands ...3-26 Table...
... Table 1-8. Replacing Small Parts ...2-12 Table 2-5. POST Messages ...3-24 Table 3-6. Accessory Replaceable Parts 4-11 Table 4-3. Replacing the Antennas...2-60 Figure 2-37. Scope of notebook 1-15 Table 1-4. LCD Guidelines ...5-4 Service Manual v Figure 2-36. Removing the Motherboard 2-56 Figure 2-38. Boot-Block Jumper...2-62 Figure 3-1. Basic Troubleshooting Steps ...3-3 Figure 4-1. Sycard PCCtest Commands ...3-26 Table...
Maintenance and Service Guide
Page 6
... the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. U.S. Source HP Notebook Web site Address or Number http://www.hp.com/notebooks Comments Compaq Notebook Web site HP Business...
... the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. U.S. Source HP Notebook Web site Address or Number http://www.hp.com/notebooks Comments Compaq Notebook Web site HP Business...
Maintenance and Service Guide
Page 7
...GHz) Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256...XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1.
...GHz) Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256...XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1.
Maintenance and Service Guide
Page 8
...capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz)...radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024...
...capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz)...radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024...
Maintenance and Service Guide
Page 9
... Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128...
... Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128...
Maintenance and Service Guide
Page 10
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD Athlon...
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD Athlon...
Maintenance and Service Guide
Page 11
...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least ..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0-
...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least ..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0-
Maintenance and Service Guide
Page 12
... Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB...4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM ... Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
... Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB...4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM ... Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
Maintenance and Service Guide
Page 13
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
Maintenance and Service Guide
Page 14
...Manual PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off 5. Figure 1-1. Touch pad, scroll pad, Select buttons, plus on -off button 6. Wireless on -off button and indicator light* 10. For an exploded view of the notebook, see page 4-2. Infrared port* 9. Front View HP Pavilion ze4x00, HP... Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Main status lights (...
...Manual PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off 5. Figure 1-1. Touch pad, scroll pad, Select buttons, plus on -off button 6. Wireless on -off button and indicator light* 10. For an exploded view of the notebook, see page 4-2. Infrared port* 9. Front View HP Pavilion ze4x00, HP... Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Main status lights (...
Maintenance and Service Guide
Page 15
.... LAN port* 16. Serial port (COM1), use this port for logo. 13. Modem port* 22. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or... other parallel device 18. External monitor port 20. Floppy drive* * on certain models Service Manual Product Information 1-9 Volume ...
.... LAN port* 16. Serial port (COM1), use this port for logo. 13. Modem port* 22. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or... other parallel device 18. External monitor port 20. Floppy drive* * on certain models Service Manual Product Information 1-9 Volume ...
Maintenance and Service Guide
Page 17
... -off button 6. Battery 11. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Notebook open/close latch 2. Touch pad, scroll pad, Select buttons, plus on and off button and indicator light* 9. CD-ROM, DVD... status lights 4. Infrared port* 8. Main status lights (left to right), power mode, hard disk activity, and battery 7. Wireless on certain models Service Manual Product Information 1-11 Figure 1-4. Audio mute button and audio mute light* 10.
... -off button 6. Battery 11. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Notebook open/close latch 2. Touch pad, scroll pad, Select buttons, plus on and off button and indicator light* 9. CD-ROM, DVD... status lights 4. Infrared port* 8. Main status lights (left to right), power mode, hard disk activity, and battery 7. Wireless on certain models Service Manual Product Information 1-11 Figure 1-4. Audio mute button and audio mute light* 10.
Maintenance and Service Guide
Page 18
LAN port* 18. External monitor port 21. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. PCMCIA card and CardBus slot and button 26. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Floppy drive* * on certain models 1-12 Product Information Service Manual External keyboard/mouse port 19. Kensington lock cable slot (security connector) 23. Modem port* 24. IEEE 1394 port* 25. Figure 1-5. AC adapter jack 16. Two universal Serial Bus (USB) ports 17. S-Video port* 22.
LAN port* 18. External monitor port 21. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. PCMCIA card and CardBus slot and button 26. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Floppy drive* * on certain models 1-12 Product Information Service Manual External keyboard/mouse port 19. Kensington lock cable slot (security connector) 23. Modem port* 24. IEEE 1394 port* 25. Figure 1-5. AC adapter jack 16. Two universal Serial Bus (USB) ports 17. S-Video port* 22.
Maintenance and Service Guide
Page 20
... to resume your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Restores network connections Power mode status light is on power considerations, types of the notebook's operation. Operation This section gives an overview of active connections, and start and... at certain times you might want to use other components Maintains current session in its power button. NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- allow timeout Hibernation...
... to resume your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Restores network connections Power mode status light is on power considerations, types of the notebook's operation. Operation This section gives an overview of active connections, and start and... at certain times you might want to use other components Maintains current session in its power button. NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- allow timeout Hibernation...
Maintenance and Service Guide
Page 21
... Blinking: The AC adapter is connected and the battery is active (Fn+F8). Table 1-4. Num Lock must also be on the front of the notebook report power status, battery status, and hard disk activity. Keypad Lock The embedded keypad is missing or has a fault. otherwise, cursor control is ...connected and the battery is active. Amber: The AC adapter is connected and the battery is not connected. Checking the Status of the Notebook The main status lights on for the numeric keys; Service Manual Product Information 1-15 Off: The AC adapter is charging. Table 1-3.
... Blinking: The AC adapter is connected and the battery is active (Fn+F8). Table 1-4. Num Lock must also be on the front of the notebook report power status, battery status, and hard disk activity. Keypad Lock The embedded keypad is missing or has a fault. otherwise, cursor control is ...connected and the battery is active. Amber: The AC adapter is connected and the battery is not connected. Checking the Status of the Notebook The main status lights on for the numeric keys; Service Manual Product Information 1-15 Off: The AC adapter is charging. Table 1-3.
Maintenance and Service Guide
Page 22
..., and simultaneous display on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Does not affect an external keyboard. If Num Lock is active (as marked on , then the numeric functions are active;
..., and simultaneous display on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Does not affect an external keyboard. If Num Lock is active (as marked on , then the numeric functions are active;
Maintenance and Service Guide
Page 23
... down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD.../DVD drive, then restart. Figure 1-7. Service Manual Product Information 1-17 If this happens, try the following in the order listed. Press...
... down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD.../DVD drive, then restart. Figure 1-7. Service Manual Product Information 1-17 If this happens, try the following in the order listed. Press...