Reference Guide
Page 4
... EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. COPIES AND ADAPTATIONS. For a PC supplied with an HP product so long as the copies and adaptations are valid only if a Certificate of the HP software: USE. Customer may use of Authenticity ("COA") label corresponding to you start ... IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. Customer may not reverse assemble or decompile the software ...
... EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. COPIES AND ADAPTATIONS. For a PC supplied with an HP product so long as the copies and adaptations are valid only if a Certificate of the HP software: USE. Customer may use of Authenticity ("COA") label corresponding to you start ... IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. Customer may not reverse assemble or decompile the software ...
Reference Guide
Page 7
... the notebook 17 To change the boot device 17 To use the TouchPad 18 To use the function hot keys 19 To use the One-Touch buttons 20 To use the Windows and Applications keys 21 To use the ALT GR key 21 Using CDs or DVDs 22 To insert or remove... a CD or DVD 22 To play DVD movies 23 To create or copy CDs 23 Securing Your Notebook 24 To set up password protection 24 To lock your notebook 24 To attach a security cable 25 To protect against viruses 25 To lock the hard drive 26 Reference Guide vii
... the notebook 17 To change the boot device 17 To use the TouchPad 18 To use the function hot keys 19 To use the One-Touch buttons 20 To use the Windows and Applications keys 21 To use the ALT GR key 21 Using CDs or DVDs 22 To insert or remove... a CD or DVD 22 To play DVD movies 23 To create or copy CDs 23 Securing Your Notebook 24 To set up password protection 24 To lock your notebook 24 To attach a security cable 25 To protect against viruses 25 To lock the hard drive 26 Reference Guide vii
Reference Guide
Page 8
Taking Care of Your Notebook 27 To protect your hard drive 27 To maintain your notebook 27 To safeguard your data 28 To extend the life of the display 28 To clean your notebook 28 Batteries and Power Management 29 Managing Power Consumption 30 How the notebook manages power automatically 30 Using Battery Power...off 44 To prepare for Bluetooth connections 45 To send or receive files using Bluetooth 46 Add-On Devices ...47 Connecting PC Cards 48 To insert or remove a PC Card 48 Connecting External Devices 50 To connect an audio device 50 To use an external monitor 52 To connect an...
Taking Care of Your Notebook 27 To protect your hard drive 27 To maintain your notebook 27 To safeguard your data 28 To extend the life of the display 28 To clean your notebook 28 Batteries and Power Management 29 Managing Power Consumption 30 How the notebook manages power automatically 30 Using Battery Power...off 44 To prepare for Bluetooth connections 45 To send or receive files using Bluetooth 46 Add-On Devices ...47 Connecting PC Cards 48 To insert or remove a PC Card 48 Connecting External Devices 50 To connect an audio device 50 To use an external monitor 52 To connect an...
Reference Guide
Page 71
..., if connected. 2. Gently pull the hard drive out of the notebook. If you are installing a new hard drive, you should create a Utility partition on the drive before loading any software. 62 Reference Guide Remove the battery. 3. Reinstall the hard drive screws and plugs. Add-On Devices Replacing the Hard Drive Replacing the Hard Drive To replace the hard drive You will need a small Phillips screwdriver...
..., if connected. 2. Gently pull the hard drive out of the notebook. If you are installing a new hard drive, you should create a Utility partition on the drive before loading any software. 62 Reference Guide Remove the battery. 3. Reinstall the hard drive screws and plugs. Add-On Devices Replacing the Hard Drive Replacing the Hard Drive To replace the hard drive You will need a small Phillips screwdriver...
Reference Guide
Page 72
You will need a small Phillips screwdriver for this connector from the end of the drive. Remove the four screws from the old hard drive. Insert the drive into the holder and drive case. Work alternately at each end so that the connector slides off evenly without bending the connector pins....procedure. 1. Reference Guide 63 Notice that does not have a holder, you can remove the holder parts from the sides of the holder and drive case, then slide the drive out of the new hard drive. Carefully put the pin connector attachment back onto the pins on evenly without bending...
You will need a small Phillips screwdriver for this connector from the end of the drive. Remove the four screws from the old hard drive. Insert the drive into the holder and drive case. Work alternately at each end so that the connector slides off evenly without bending the connector pins....procedure. 1. Reference Guide 63 Notice that does not have a holder, you can remove the holder parts from the sides of the holder and drive case, then slide the drive out of the new hard drive. Carefully put the pin connector attachment back onto the pins on evenly without bending...
Reference Guide
Page 78
..., then make sure it is coming from elsewhere, such as from the fan or a PC Card drive. If the hard drive makes a buzzing or whining noise • Back up the drive immediately. • See whether the noise is fully plugged into a power source and into... the System Devices menu. Hard drive problems If the notebook hard drive doesn't spin • Make sure the notebook has power. Select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive. Troubleshooting and Maintenance Troubleshooting Your Notebook If an external display does...
..., then make sure it is coming from elsewhere, such as from the fan or a PC Card drive. If the hard drive makes a buzzing or whining noise • Back up the drive immediately. • See whether the noise is fully plugged into a power source and into... the System Devices menu. Hard drive problems If the notebook hard drive doesn't spin • Make sure the notebook has power. Select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive. Troubleshooting and Maintenance Troubleshooting Your Notebook If an external display does...
Reference Guide
Page 87
...re using a power strip, remove the AC adapter from a ...Notebook If the battery doesn't charge • Make sure the AC adapter is fully plugged into a wall outlet. • Make sure the battery is fully installed and locked in this feature or increase the specified save time to reduce hard drive... access. • If the operating time has gradually become shorter and the battery is more than you really have, since you may need to cool down. Unplug the AC adapter and allow the battery to replace the battery. • Heavy modem use can affect battery operating time. • PC...
...re using a power strip, remove the AC adapter from a ...Notebook If the battery doesn't charge • Make sure the AC adapter is fully plugged into a wall outlet. • Make sure the battery is fully installed and locked in this feature or increase the specified save time to reduce hard drive... access. • If the operating time has gradually become shorter and the battery is more than you really have, since you may need to cool down. Unplug the AC adapter and allow the battery to replace the battery. • Heavy modem use can affect battery operating time. • PC...
Reference Guide
Page 96
If the notebook has more than one device in Setup. Removable Devices 3. Does not affect password, date, or time changes. Restores default settings, and remains in a + category, you can select the one scanned. Does not ...64MB may change video memory settings using BIOS Setup utility The notebook comes with either 32MB or 16MB of memory settings. Default To change the performance of boot devices. CD-ROM Drive 4. Setting Hard Drive +Removable Devices CD-ROM Drive Built-in LAN Troubleshooting and Maintenance Configuring Your Notebook Boot Menu Description Shows the order of your...
If the notebook has more than one device in Setup. Removable Devices 3. Does not affect password, date, or time changes. Restores default settings, and remains in a + category, you can select the one scanned. Does not ...64MB may change video memory settings using BIOS Setup utility The notebook comes with either 32MB or 16MB of memory settings. Default To change the performance of boot devices. CD-ROM Drive 4. Setting Hard Drive +Removable Devices CD-ROM Drive Built-in LAN Troubleshooting and Maintenance Configuring Your Notebook Boot Menu Description Shows the order of your...
Reference Guide
Page 119
...Lock, 9 Cardbus cards, 48 cards, PCMCIA, 48 CD-ROM drive creating or copying CDs, 23 inserting CD, 20, 22 location, 2, 3 removing CD, 20, 22 CDs copying/creating, 23 recommended media, 23 cleaning the notebook, 28 configuring BIOS settings, 84 modem, 38 connecting IEEE 1394... dual display, 53 dual monitor, 53 extending life, 28 memory, 85 port, 5 secondary, 53 troubleshooting, 68 docking port, 6, 7 drives hard drive holder, 63 replacing hard drive, 62 DVD drive location, 2, 3 setting region code, 23 troubleshooting, 67 E encryption, 40 ergonomics, 10 Exit menu (BIOS), 87 extended memory, 85 ...
...Lock, 9 Cardbus cards, 48 cards, PCMCIA, 48 CD-ROM drive creating or copying CDs, 23 inserting CD, 20, 22 location, 2, 3 removing CD, 20, 22 CDs copying/creating, 23 recommended media, 23 cleaning the notebook, 28 configuring BIOS settings, 84 modem, 38 connecting IEEE 1394... dual display, 53 dual monitor, 53 extending life, 28 memory, 85 port, 5 secondary, 53 troubleshooting, 68 docking port, 6, 7 drives hard drive holder, 63 replacing hard drive, 62 DVD drive location, 2, 3 setting region code, 23 troubleshooting, 67 E encryption, 40 ergonomics, 10 Exit menu (BIOS), 87 extended memory, 85 ...
Reference Guide
Page 121
rebooting boot device, 87 temporary boot device, 17 region code, 23 regulatory information, 101 removing CD, 20, 22 DVD, 20, 22 hard drive, 62 hard drive holder, 63 PC card, 49 reset button, 17 resetting, 17 S safety battery use, 98 infrared port, 99 laser,... 8 S-Video port, 5 T temperature, overheating, 70 1394 devices, connecting, 53 1394 port, 53 timeouts, notebook, 31 TouchPad location, 2, 3 troubleshooting, 71 troubleshooting audio, 66 battery, 77 CD/DVD drive, 67 display, 68 hard drive, 69 infrared communications, 70 keyboard, 71 LAN, 72 memory, 73 modem, 73 overheating, 70 parallel port, ...
rebooting boot device, 87 temporary boot device, 17 region code, 23 regulatory information, 101 removing CD, 20, 22 DVD, 20, 22 hard drive, 62 hard drive holder, 63 PC card, 49 reset button, 17 resetting, 17 S safety battery use, 98 infrared port, 99 laser,... 8 S-Video port, 5 T temperature, overheating, 70 1394 devices, connecting, 53 1394 port, 53 timeouts, notebook, 31 TouchPad location, 2, 3 troubleshooting, 71 troubleshooting audio, 66 battery, 77 CD/DVD drive, 67 display, 68 hard drive, 69 infrared communications, 70 keyboard, 71 LAN, 72 memory, 73 modem, 73 overheating, 70 parallel port, ...
Maintenance and Service Guide
Page 26
... Touch pad with 101/102 key emulation. to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario...
... Touch pad with 101/102 key emulation. to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario...
Maintenance and Service Guide
Page 100
... suggestions in the system function and what roles they play. Remove all but does not boot Make sure at least one SDRAM module and try again. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but one SDRAM module and try again....help determine likely causes of a problem using the above diagnostic tools, use touch pad while booting or resuming. Reinsert any PC cards, press the reset button to turn notebook off , try again. Table 3-3. If you cannot isolate the cause of a problem, determine which replaceable modules are ...
... suggestions in the system function and what roles they play. Remove all but does not boot Make sure at least one SDRAM module and try again. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but one SDRAM module and try again....help determine likely causes of a problem using the above diagnostic tools, use touch pad while booting or resuming. Reinsert any PC cards, press the reset button to turn notebook off , try again. Table 3-3. If you cannot isolate the cause of a problem, determine which replaceable modules are ...
Maintenance and Service Guide
Page 101
... correctly. Symptom Does not boot on battery, but boots on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Check boot order in floppy drive. Password removal is properly installed and fully charged. Make sure floppy disk is bootable. Restart notebook. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow...
... correctly. Symptom Does not boot on battery, but boots on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Check boot order in floppy drive. Password removal is properly installed and fully charged. Make sure floppy disk is bootable. Restart notebook. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow...
Maintenance and Service Guide
Page 104
...power source. Remove and reinstall hard drive. Check hard disk installation. Punctured display Vertical crack near center of dark or light discoloration visible when display is damaged, drive may not ...Hard drive or connector Motherboard Hard drive Depends on page 5-3. See quality statement on noise source If drive case is on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes buzzing or whining noise Check connections. Scratched display glass Local area of display. Was notebook or drive...
...power source. Remove and reinstall hard drive. Check hard disk installation. Punctured display Vertical crack near center of dark or light discoloration visible when display is damaged, drive may not ...Hard drive or connector Motherboard Hard drive Depends on page 5-3. See quality statement on noise source If drive case is on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes buzzing or whining noise Check connections. Scratched display glass Local area of display. Was notebook or drive...
Service Manual
Page 66
...SDRAM using 512 MB modules. Supports wake-on -off , 3 hours when system is on operating system support). External monitors up to 40-GB removable hard drive with integrated scroll pad, on -LAN, fast IP, DMI, dRMON. Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) ...or CD-RW, or CD-RW/DVD drive (or higher). Hardware 3D acceleration, hardware DVD acceleration. ATI Mobility Radeon graphics accelerator with LED charge-level gauge. to 3 (Li ion) or 2 (NiMH) hours typical (varies with 101/102 key emulation. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v,...
...SDRAM using 512 MB modules. Supports wake-on -off , 3 hours when system is on operating system support). External monitors up to 40-GB removable hard drive with integrated scroll pad, on -LAN, fast IP, DMI, dRMON. Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) ...or CD-RW, or CD-RW/DVD drive (or higher). Hardware 3D acceleration, hardware DVD acceleration. ATI Mobility Radeon graphics accelerator with LED charge-level gauge. to 3 (Li ion) or 2 (NiMH) hours typical (varies with 101/102 key emulation. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v,...
Service Manual
Page 141
... correctly. SDRAM module. Floppy disk or floppy drive. Unplug the AC adapter, remove the battery and any other SDRAM module and try external monitor. Does not boot from floppy drive, reload hard drive, replace hard drive. If power status light turns on but display... default boot order. Motherboard. CD/DVD drive. If monitor is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Reinsert any PC cards, press the reset button to turn notebook off , try again. Restart notebook. If you cannot isolate the cause of...
... correctly. SDRAM module. Floppy disk or floppy drive. Unplug the AC adapter, remove the battery and any other SDRAM module and try external monitor. Does not boot from floppy drive, reload hard drive, replace hard drive. If power status light turns on but display... default boot order. Motherboard. CD/DVD drive. If monitor is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Reinsert any PC cards, press the reset button to turn notebook off , try again. Restart notebook. If you cannot isolate the cause of...
Service Manual
Page 142
... Technical Support and provide proof of ownership. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. AC adapter. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Battery. Repair Center: Likely Causes Hard drive. Service Manual Troubleshooting and Diagnostics 3-7 Check for corrupt files on...
... Technical Support and provide proof of ownership. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. AC adapter. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Battery. Repair Center: Likely Causes Hard drive. Service Manual Troubleshooting and Diagnostics 3-7 Check for corrupt files on...
Service Manual
Page 145
...notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is on and warmed up. Adjust display brightness. Display assembly. Hard disk Hard disk never spins. Try display on page 5-2. Remove and reinstall hard drive...glass. External display does not work. Hard disk makes buzzing or whining noise. Back up disk immediately. Was notebook or drive dropped? Check hard disk installation. Hard drive or connector. Hard drive. Depends on page 5-2. Replace SDRAM ...
...notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is on and warmed up. Adjust display brightness. Display assembly. Hard disk Hard disk never spins. Try display on page 5-2. Remove and reinstall hard drive...glass. External display does not work. Hard disk makes buzzing or whining noise. Back up disk immediately. Was notebook or drive dropped? Check hard disk installation. Hard drive or connector. Hard drive. Depends on page 5-2. Replace SDRAM ...
Hard Drive White Paper
Page 3
...connect to download the latest BIOS update. If a failure is detected in conjunction with his or her notebook. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is available as one test option. Note: Either test may be aborted at its... occur, SMART attribute checking automatically runs. 3. HP recommends the latest system BIOS upgrade be undocked or removed from a docking device or external power supply running on an AC-powered notebook having the display lid closed while the notebook is closed. The short and long versions of...
...connect to download the latest BIOS update. If a failure is detected in conjunction with his or her notebook. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is available as one test option. Note: Either test may be aborted at its... occur, SMART attribute checking automatically runs. 3. HP recommends the latest system BIOS upgrade be undocked or removed from a docking device or external power supply running on an AC-powered notebook having the display lid closed while the notebook is closed. The short and long versions of...
Hard Drive White Paper
Page 4
... number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare kit part number 361188-001. Without the hard drive mounting screws, the chance of hard drive failure over time is serviced and one... are removed or when they should contact their local service partner to reliably support the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq ...
... number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare kit part number 361188-001. Without the hard drive mounting screws, the chance of hard drive failure over time is serviced and one... are removed or when they should contact their local service partner to reliably support the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq ...