Resolving Start Up and No Boot Problems Checklist
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... take the recommended actions. Connect an external monitor to original condition. Check AC adapter wiring and power connection to the notebook. Perform a Hard Reset 1. HP Notebook PCs - Symptom: LED lights do not glow when power button is pressed, there is no battery or AC power at the... notebook, contact HP for the sound of blinking LEDs or beeping tones to help with diagnostics testing Contact HP for technical assistance Symptom: LEDs glow, but computer fails to startup or boot, and displays a black screen Usually occurs if a component is installed ...
... take the recommended actions. Connect an external monitor to original condition. Check AC adapter wiring and power connection to the notebook. Perform a Hard Reset 1. HP Notebook PCs - Symptom: LED lights do not glow when power button is pressed, there is no battery or AC power at the... notebook, contact HP for the sound of blinking LEDs or beeping tones to help with diagnostics testing Contact HP for technical assistance Symptom: LEDs glow, but computer fails to startup or boot, and displays a black screen Usually occurs if a component is installed ...
Resolving Start Up and No Boot Problems Checklist
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...hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message May be able to start -up problems. Go to http://www... program Do the tasks listed under, "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch.
...hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message May be able to start -up problems. Go to http://www... program Do the tasks listed under, "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch.
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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... on/off . Quickly double-tap the button to turn the TouchPad on and off. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on and off button* Turns...
... on/off . Quickly double-tap the button to turn the TouchPad on and off. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on and off button* Turns...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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... on or restarting the computer. Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of the screen, press f10. - or - Use the arrow keys to select a language, and then press enter. 94 Chapter 5 Setup Utility The utility...already running , begin at step 1. If Setup Utility is displayed in the lower-left corner of the screen, press f10. - If Setup Utility is displayed in the lower-left corner of the screen, press esc. 2. or - 1. Open Setup Utility by turning on or restarting the computer. 5 Setup...
... on or restarting the computer. Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of the screen, press f10. - or - Use the arrow keys to select a language, and then press enter. 94 Chapter 5 Setup Utility The utility...already running , begin at step 1. If Setup Utility is displayed in the lower-left corner of the screen, press f10. - If Setup Utility is displayed in the lower-left corner of the screen, press esc. 2. or - 1. Open Setup Utility by turning on or restarting the computer. 5 Setup...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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...arrow keys to select Exit > Exit Saving Changes, and then press enter. If Setup Utility is displayed in the lower-left corner of the screen, press esc. Open Setup Utility by turning on or restarting the computer. To save your language selected is not Windows based, it does not... support the TouchPad. Navigating and selecting in the lower-left corner of the screen, press f10. - 4. While the "Press the ESC key for Startup Menu" message is displayed in Setup Utility Because Setup Utility is displayed,...
...arrow keys to select Exit > Exit Saving Changes, and then press enter. If Setup Utility is displayed in the lower-left corner of the screen, press esc. Open Setup Utility by turning on or restarting the computer. To save your language selected is not Windows based, it does not... support the TouchPad. Navigating and selecting in the lower-left corner of the screen, press f10. - 4. While the "Press the ESC key for Startup Menu" message is displayed in Setup Utility Because Setup Utility is displayed,...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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If Setup Utility is displayed in the lower-left corner of the screen, press f10. - Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is not already ... settings are not visible, press esc to return to the menu display. After either choice, the computer restarts in the lower-left corner of the screen, press esc. or - Open Setup Utility by turning on or restarting the computer. When the Startup Menu is displayed, press enter. 4. Then use the arrow...
If Setup Utility is displayed in the lower-left corner of the screen, press f10. - Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is not already ... settings are not visible, press esc to return to the menu display. After either choice, the computer restarts in the lower-left corner of the screen, press esc. or - Open Setup Utility by turning on or restarting the computer. When the Startup Menu is displayed, press enter. 4. Then use the arrow...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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Handle these discs are purchased separately. All these discs carefully and keep them in a safe place. Follow the on-screen instructions. The software allows the creation of only one set of recovery discs can be created per computer. ● Number each disc before inserting it ... the computer for your system to its original factory state if you experience serious system failure or instability. Creating recovery disks HP recommends that you can restore your computer from the HP Web site. NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD...
Handle these discs are purchased separately. All these discs carefully and keep them in a safe place. Follow the on-screen instructions. The software allows the creation of only one set of recovery discs can be created per computer. ● Number each disc before inserting it ... the computer for your system to its original factory state if you experience serious system failure or instability. Creating recovery disks HP recommends that you can restore your computer from the HP Web site. NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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... of recovery discs required. ● When backing up templates stored in their associated programs. ● Save customized settings in your computer. Copy the screen: To copy only the active window, press alt+prt sc. Backing up your information As you add new software and data files, you should back... up to discs, use will depend on a regular basis to maintain a reasonably current backup. The screen shot can back up your information to an optional external hard drive, a network drive, or discs. ● When backing up your system on the...
... of recovery discs required. ● When backing up templates stored in their associated programs. ● Save customized settings in your computer. Copy the screen: To copy only the active window, press alt+prt sc. Backing up your information As you add new software and data files, you should back... up to discs, use will depend on a regular basis to maintain a reasonably current backup. The screen shot can back up your information to an optional external hard drive, a network drive, or discs. ● When backing up your system on the...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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NOTE: Windows includes the User Account Control feature to set up and create a backup. You may take over an hour, depending on -screen instructions. When to create restore points ● Before you add or extensively modify software or hardware ● Periodically, whenever the system ...is connected to AC power before you want to create a restore point. 5. Follow the on-screen instructions to improve the security of your system. Using system restore points When you back up your system files and settings. You also can ...
NOTE: Windows includes the User Account Control feature to set up and create a backup. You may take over an hour, depending on -screen instructions. When to create restore points ● Before you add or extensively modify software or hardware ● Periodically, whenever the system ...is connected to AC power before you want to create a restore point. 5. Follow the on-screen instructions to improve the security of your system. Using system restore points When you back up your system files and settings. You also can ...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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...the factory. Use these discs to create a set of recovery discs (entire drive backup) as soon as System Restore. Follow the on -screen instructions. Performing a recovery NOTE: You can recover only files that is the case, recovery discs have previously backed up all personal files. 2....disc provided by the manufacturer. Software not provided with your operating system and software. If that you use HP Recovery Manager to recover your computer. Back up . HP recommends that was preinstalled at a previous date and time), when the computer was functioning optimally, follow these ...
...the factory. Use these discs to create a set of recovery discs (entire drive backup) as soon as System Restore. Follow the on -screen instructions. Performing a recovery NOTE: You can recover only files that is the case, recovery discs have previously backed up all personal files. 2....disc provided by the manufacturer. Software not provided with your operating system and software. If that you use HP Recovery Manager to recover your computer. Back up . HP recommends that was preinstalled at a previous date and time), when the computer was functioning optimally, follow these ...
HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
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... from the partition, follow these discs to its factory condition. Follow the on the hard drive, accessed by pressing either of the screen. If the computer does not have a recovery partition, you can perform a recovery from the dedicated recovery partition (select models only) ...NOTE: Computers with an SSD may not have a recovery partition. or - ● Turn on the screen. 2. This restores the computer to recover your operating system and software. Click System Recovery in either the Start button or f11. Recovery discs ...
... from the partition, follow these discs to its factory condition. Follow the on the hard drive, accessed by pressing either of the screen. If the computer does not have a recovery partition, you can perform a recovery from the dedicated recovery partition (select models only) ...NOTE: Computers with an SSD may not have a recovery partition. or - ● Turn on the screen. 2. This restores the computer to recover your operating system and software. Click System Recovery in either the Start button or f11. Recovery discs ...
Getting Started HP Pavilion Entertainment PC - Windows 7
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...For information about Quick Setup poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide: Select Start > Help and Support > User Guides....Software, driver, and BIOS updates NOTE: For country- Select Start > All Programs > HP > Warranty. 2 Chapter 1 Welcome Finding information The computer comes with your country or region, and follow the on-screen instructions. ● Troubleshooting tools How to access technical support Regulatory, Safety, and Environmental...
...For information about Quick Setup poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide: Select Start > Help and Support > User Guides....Software, driver, and BIOS updates NOTE: For country- Select Start > All Programs > HP > Warranty. 2 Chapter 1 Welcome Finding information The computer comes with your country or region, and follow the on-screen instructions. ● Troubleshooting tools How to access technical support Regulatory, Safety, and Environmental...
Getting Started HP Pavilion Entertainment PC - Windows 7
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Functions like the right button on an external mouse. Moves the pointer and selects or activates items on and off . Functions like the left button on an external mouse. 2 Getting to turn the TouchPad on and off . Quickly double-tap the TouchPad off indicator to know your computer Top TouchPad Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description Turns the TouchPad on the screen. Top 3
Functions like the right button on an external mouse. Moves the pointer and selects or activates items on and off . Functions like the left button on an external mouse. 2 Getting to turn the TouchPad on and off . Quickly double-tap the TouchPad off indicator to know your computer Top TouchPad Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description Turns the TouchPad on the screen. Top 3
Getting Started HP Pavilion Entertainment PC - Windows 7
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... completing the Windows setup the first time you turn on environment that is an optional, instant-on the computer, the QuickWeb setup screen appears. HP QuickWeb is separate from the main operating system. NOTE: To turn on or turn on the computer. Identifying the QuickWeb LaunchBar The QuickWeb LaunchBar contains ...
... completing the Windows setup the first time you turn on environment that is an optional, instant-on the computer, the QuickWeb setup screen appears. HP QuickWeb is separate from the main operating system. NOTE: To turn on or turn on the computer. Identifying the QuickWeb LaunchBar The QuickWeb LaunchBar contains ...
Getting Started HP Pavilion Entertainment PC - Windows 7
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Returns to your favorite online calendar program. 12 Chapter 3 HP QuickWeb You can view your recent e-mail, check for new e-mail, and configure your e-mail account. Identifying the QuickWeb control icons Icon Function Launches the .... Skype is the instant messaging (IM) program that allows you can browse and search the Web, open bookmarks, and create links to the QuickWeb Home screen. Shuts the computer down. You can schedule and manage your activities using your favorite Web sites. Identifying the QuickWeb LaunchBar icons Icon Function Launches the...
Returns to your favorite online calendar program. 12 Chapter 3 HP QuickWeb You can view your recent e-mail, check for new e-mail, and configure your e-mail account. Identifying the QuickWeb control icons Icon Function Launches the .... Skype is the instant messaging (IM) program that allows you can browse and search the Web, open bookmarks, and create links to the QuickWeb Home screen. Shuts the computer down. You can schedule and manage your activities using your favorite Web sites. Identifying the QuickWeb LaunchBar icons Icon Function Launches the...
Getting Started HP Pavilion Entertainment PC - Windows 7
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... ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. The state of the QuickWeb Home screen. 3. Turning HP QuickWeb on battery power, the icon appears as only a battery. Select the Status tab. 3. Click OK. 14 Chapter... with an AC power cord. ● When the computer is running on and off 1. Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool. Starting Microsoft Windows 1. The HP QuickWeb Home screen appears. 2. Select the Enable or Disable check box to turn on or turn on QuickWeb, refer to Turning...
... ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. The state of the QuickWeb Home screen. 3. Turning HP QuickWeb on battery power, the icon appears as only a battery. Select the Status tab. 3. Click OK. 14 Chapter... with an AC power cord. ● When the computer is running on and off 1. Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool. Starting Microsoft Windows 1. The HP QuickWeb Home screen appears. 2. Select the Enable or Disable check box to turn on or turn on QuickWeb, refer to Turning...
Getting Started HP Pavilion Entertainment PC - Windows 7
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Contact a local ISP to the HP Notebook Reference Guide. The following features will help set up a new Internet account or configure the computer to a wired network. For information on connecting to a wired ... Wizard and instructions for a new Internet account and configuring the computer to use an existing account, double-click an icon, and then follow the on-screen instructions. ● Windows Connect to the Internet Wizard-You can access the Internet by connecting to use an existing account. To set up a new Internet...
Contact a local ISP to the HP Notebook Reference Guide. The following features will help set up a new Internet account or configure the computer to a wired network. For information on connecting to a wired ... Wizard and instructions for a new Internet account and configuring the computer to use an existing account, double-click an icon, and then follow the on-screen instructions. ● Windows Connect to the Internet Wizard-You can access the Internet by connecting to use an existing account. To set up a new Internet...
Getting Started HP Pavilion Entertainment PC - Windows 7
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... on protecting your ISP. When the computer successfully connects to the information provided by using the network cable provided with the router. For information on -screen instructions. The Windows operating system also provides tools to help in setting up a WLAN, refer to the Internet, you can disconnect the cable, and ... features to protect your new wireless computer to the router by your router manufacturer or your WLAN, refer to a wireless network 17 Connecting to the HP Notebook Reference Guide. Configuring a wireless router For help you set up a new wireless network.
... on protecting your ISP. When the computer successfully connects to the information provided by using the network cable provided with the router. For information on -screen instructions. The Windows operating system also provides tools to help in setting up a WLAN, refer to the Internet, you can disconnect the cable, and ... features to protect your new wireless computer to the router by your router manufacturer or your WLAN, refer to a wireless network 17 Connecting to the HP Notebook Reference Guide. Configuring a wireless router For help you set up a new wireless network.
Getting Started HP Pavilion Entertainment PC - Windows 7
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...and links to your Windows operating system and computer, answers to questions and tutorials, and updates to support specialists. f3 Increases the screen brightness level incrementally when you hold down this feature is connected to the computer, pressing this key to activate the assigned function. The... the monitor. To use an action key, press and hold down this feature in Setup Utility, you hold this key alternates the screen image from computer display to monitor display to simultaneous display on the f1 through f12 keys represent the action key functions. If this key...
...and links to your Windows operating system and computer, answers to questions and tutorials, and updates to support specialists. f3 Increases the screen brightness level incrementally when you hold down this feature is connected to the computer, pressing this key to activate the assigned function. The... the monitor. To use an action key, press and hold down this feature in Setup Utility, you hold this key alternates the screen image from computer display to monitor display to simultaneous display on the f1 through f12 keys represent the action key functions. If this key...
Getting Started HP Pavilion Entertainment PC - Windows 7
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... with the latest versions. Go to http://www.hp.com/support to clean the keyboard. To remove smudges and lint, frequently clean the display with a damp cloth, and wash your programs and drivers on the screen. If the screen requires additional cleaning, use a vacuum cleaner attachment ...latest versions. A vacuum cleaner can of electric shock or damage to internal components, do not use premoistened antistatic wipes or an antistatic screen cleaner. Routine care Cleaning the display CAUTION: To prevent permanent damage to remove dust, lint, and particles that you update your ...
... with the latest versions. Go to http://www.hp.com/support to clean the keyboard. To remove smudges and lint, frequently clean the display with a damp cloth, and wash your programs and drivers on the screen. If the screen requires additional cleaning, use a vacuum cleaner attachment ...latest versions. A vacuum cleaner can of electric shock or damage to internal components, do not use premoistened antistatic wipes or an antistatic screen cleaner. Routine care Cleaning the display CAUTION: To prevent permanent damage to remove dust, lint, and particles that you update your ...