Warranty
Page 9
... discretion that can check for the return of warranty service. Once the part arrives, replace the defective part pursuant to the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. Carry-in all shipping and part return costs and determine the courier/carrier to fulfill your...
... discretion that can check for the return of warranty service. Once the part arrives, replace the defective part pursuant to the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. Carry-in all shipping and part return costs and determine the courier/carrier to fulfill your...
Warranty
Page 25
...PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is free during your product model number, serial number, and date of purchase available. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP... help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish...
...PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is free during your product model number, serial number, and date of purchase available. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP... help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish...
Upgrading and Servicing Guide
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... your computer uses, and for DDR DIMMs (double data rate dual in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter the model number of your computer, and then click Search. Removing and Replacing Memory The motherboard contains... gold contacts may damage the module. Memory module WARNING: Using the wrong type of memory module could damage the system. Be careful to http://www.hp.com/support in -line memory modules).
... your computer uses, and for DDR DIMMs (double data rate dual in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter the model number of your computer, and then click Search. Removing and Replacing Memory The motherboard contains... gold contacts may damage the module. Memory module WARNING: Using the wrong type of memory module could damage the system. Be careful to http://www.hp.com/support in -line memory modules).
Upgrading and Servicing Guide
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...the slot on page 7. 6 Install any internal cables attached to the card. 5 Complete the procedures to the card, power supply, keyboard, and monitor. HP recommends that you are installing another PCI card in the card slot. 3 Attach the bracket holder with power consumption of the card, may not fit... properly into the PCI slot. supplied by the card manufacturer if you install a card with the screw to secure the card. 4 Connect any software drivers - or as required. See "Closing the Computer" on the computer, and gently but firmly press the card straight down into the card slot. Not...
...the slot on page 7. 6 Install any internal cables attached to the card. 5 Complete the procedures to the card, power supply, keyboard, and monitor. HP recommends that you are installing another PCI card in the card slot. 3 Attach the bracket holder with power consumption of the card, may not fit... properly into the PCI slot. supplied by the card manufacturer if you install a card with the screw to secure the card. 4 Connect any software drivers - or as required. See "Closing the Computer" on the computer, and gently but firmly press the card straight down into the card slot. Not...
Upgrading and Servicing Guide
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... Align the edge of the add-in the card slot. 3 Attach the bracket holder with the screw to secure the card. 4 Connect any software drivers - Upgrading and Servicing Guide 23 Not all connections, including those to the card, power supply, keyboard, and monitor. supplied by the card manufacturer if... you are installing another PCI-E card in the PCI-E card slot: 1 Complete the procedures to remove the graphics card. HP recommends that you can replace the graphics card with a new graphics card or another PCI-E card - See "Removing a PCI-E Card" on the ...
... Align the edge of the add-in the card slot. 3 Attach the bracket holder with the screw to secure the card. 4 Connect any software drivers - Upgrading and Servicing Guide 23 Not all connections, including those to the card, power supply, keyboard, and monitor. supplied by the card manufacturer if... you are installing another PCI-E card in the PCI-E card slot: 1 Complete the procedures to remove the graphics card. HP recommends that you can replace the graphics card with a new graphics card or another PCI-E card - See "Removing a PCI-E Card" on the ...
Limited Warranty and Support Guide (Refurbished Desktops)
Page 14
... My User Guides? Documentation is free during your computer. Go to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, ... http://netzero.net Symantec - Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is also available at : http://subscription.support.hp.com Where to Get Help Follow these steps when you need help 1...
... My User Guides? Documentation is free during your computer. Go to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, ... http://netzero.net Symantec - Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is also available at : http://subscription.support.hp.com Where to Get Help Follow these steps when you need help 1...
Start Here Guide
Page 20
... is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button... security measures: Enable WPA-Personal or WEP security encryption on the router. Go to: http://www.hp.com/go /techcenter/wireless 14 Start Here Set security on the taskbar. 5 Type Network and Sharing...click Help and Support, and then type Setting up wireless security features, go to: http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. Your WLAN device...
... is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button... security measures: Enable WPA-Personal or WEP security encryption on the router. Go to: http://www.hp.com/go /techcenter/wireless 14 Start Here Set security on the taskbar. 5 Type Network and Sharing...click Help and Support, and then type Setting up wireless security features, go to: http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. Your WLAN device...
Start Here Guide
Page 65
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
Start Here Guide
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...Button on your computer model. 60 Start Here Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop. Most support updates that HP Connections or Compaq Connections messages deliver are also available...-based service provided by HP to bring you 're connected to the Internet, and display an alert or a notice on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to view it or use it. You can find links to driver updates, access to you...
...Button on your computer model. 60 Start Here Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop. Most support updates that HP Connections or Compaq Connections messages deliver are also available...-based service provided by HP to bring you 're connected to the Internet, and display an alert or a notice on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to view it or use it. You can find links to driver updates, access to you...
Getting Started Guide
Page 11
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
Getting Started Guide
Page 12
...Getting Started Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools Folder: 1 Click the Windows Start Button on your desktop. Or Click the Windows Start Button on your keyboard. Using the PC & Help Tools Folder The PC Help & Tools ...). You can find links to driver updates, access to bring you important information for your computer: Product notices Tips Special offers for computer owners, such as they arrive or read them later. Messages may also display within the HP Total Care Advisor. To open the...
...Getting Started Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools Folder: 1 Click the Windows Start Button on your desktop. Or Click the Windows Start Button on your keyboard. Using the PC & Help Tools Folder The PC Help & Tools ...). You can find links to driver updates, access to bring you important information for your computer: Product notices Tips Special offers for computer owners, such as they arrive or read them later. Messages may also display within the HP Total Care Advisor. To open the...
Getting Started Guide
Page 18
To protect your computer, click the Windows Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. To open and access Norton Internet Security: 1 Click the Windows Start Button on the computer, includes a firewall program. Download all critical updates ...
To protect your computer, click the Windows Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. To open and access Norton Internet Security: 1 Click the Windows Start Button on the computer, includes a firewall program. Download all critical updates ...
Getting Started Guide
Page 25
... birthday, child's name, or phone number. Allowed to change the limited account picture, and to change systemwide settings, and install Windows Vista-compatible software and drivers. Guest Not allowed to create, edit, or delete the account password. Users who log on the same computer has certain advantages, as well as some...
... birthday, child's name, or phone number. Allowed to change the limited account picture, and to change systemwide settings, and install Windows Vista-compatible software and drivers. Guest Not allowed to create, edit, or delete the account password. Users who log on the same computer has certain advantages, as well as some...
Getting Started Guide
Page 58
... follow the installation instructions that becomes a Microsoft Windows Media source file with the CD. 48 Getting Started Get HP software and driver updates. Access PC Health and Security and PC Help tools. Record audio and video files to create a video project that came with a .wmv extension. ... before using the convenient shopping search engine. Import audio, video, and other media files from HP. You may have a software update CD included with your desktop. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can...
... follow the installation instructions that becomes a Microsoft Windows Media source file with the CD. 48 Getting Started Get HP software and driver updates. Access PC Health and Security and PC Help tools. Record audio and video files to create a video project that came with a .wmv extension. ... before using the convenient shopping search engine. Import audio, video, and other media files from HP. You may have a software update CD included with your desktop. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can...
Getting Started Guide
Page 63
In many cases your computer automatically finds the necessary printer driver for your particular printer to install the specific printer driver manually. To print: 1 Click File on connecting and using the printer, refer to your computer, and if the computer has the necessary software... work with your printer. Managing Files 53 If it does not, follow instructions that came with your computer by means of software programs called printer drivers. Using a Printer For instructions on the program menu bar, and click Print. 2 Select your printing options: Select the printer. You can print ...
In many cases your computer automatically finds the necessary printer driver for your particular printer to install the specific printer driver manually. To print: 1 Click File on connecting and using the printer, refer to your computer, and if the computer has the necessary software... work with your printer. Managing Files 53 If it does not, follow instructions that came with your computer by means of software programs called printer drivers. Using a Printer For instructions on the program menu bar, and click Print. 2 Select your printing options: Select the printer. You can print ...
Getting Started Guide
Page 80
...new name. NOTE: USB 2.0 uses only one external hard disk drive. Locating the Drive and Assigning a Drive Letter When you have more information. HP recommends renaming a drive if you plug the drive into an USB 2.0 connector or insert it is easier for more than one USB connector. The assigned... letter depends on other devices. USB 1.x systems use both USB connectors. 3 Install the software and drivers. To locate the drive: 1 Click the Windows Start Button on the back of the HP Media Drive. Plug the square end of the USB 2.0 cable (D) into the USB connector on the taskbar. ...
...new name. NOTE: USB 2.0 uses only one external hard disk drive. Locating the Drive and Assigning a Drive Letter When you have more information. HP recommends renaming a drive if you plug the drive into an USB 2.0 connector or insert it is easier for more than one USB connector. The assigned... letter depends on other devices. USB 1.x systems use both USB connectors. 3 Install the software and drivers. To locate the drive: 1 Click the Windows Start Button on the back of the HP Media Drive. Plug the square end of the USB 2.0 cable (D) into the USB connector on the taskbar. ...
Getting Started Guide
Page 83
...slow with your HP Media Drive. Write Cache Enable does not stay enabled For protection of your data, Write Cache Enable is not active, and then click Close. 6 Disconnect the drive from the computer. Refer to the software and drivers installation instructions that the USB 2.0 card drivers are the ...most current available and are using by checking in your system. If you do not have the latest Microsoft operating system service packs and other Windows updates installed on . See the documentation that came with my USB 2.0 adapter card Your HP Media Drive ...
...slow with your HP Media Drive. Write Cache Enable does not stay enabled For protection of your data, Write Cache Enable is not active, and then click Close. 6 Disconnect the drive from the computer. Refer to the software and drivers installation instructions that the USB 2.0 card drivers are the ...most current available and are using by checking in your system. If you do not have the latest Microsoft operating system service packs and other Windows updates installed on . See the documentation that came with my USB 2.0 adapter card Your HP Media Drive ...
Troubleshooting and Maintenance Guide
Page 4
Repairing Software Problems 23 Software Repair Overview 23 Restarting Your Computer 24 Turning Off Your Computer 24 Updating Drivers 24 Microsoft System Restore 25 Software Program and Hardware Driver Reinstallation 26 System Recovery 27 Creating Recovery Discs 27 Choosing Recovery Disc Media 28 System Recovery Options 28 Running System Recovery from the Hard Disk Drive 29 Starting System Recovery from the Windows Vista Start Menu 29 Starting System Recovery from System Startup 29 iv Troubleshooting and Maintenance Guide
Repairing Software Problems 23 Software Repair Overview 23 Restarting Your Computer 24 Turning Off Your Computer 24 Updating Drivers 24 Microsoft System Restore 25 Software Program and Hardware Driver Reinstallation 26 System Recovery 27 Creating Recovery Discs 27 Choosing Recovery Disc Media 28 System Recovery Options 28 Running System Recovery from the Hard Disk Drive 29 Starting System Recovery from the Windows Vista Start Menu 29 Starting System Recovery from System Startup 29 iv Troubleshooting and Maintenance Guide
Troubleshooting and Maintenance Guide
Page 12
...are played. Press the Sleep button (select models only), or press the Esc key on page 24 for detailed information about restoring and updating drivers. 8 Troubleshooting and Maintenance Guide Wait at least 30 seconds to increase the volume. Ensure Windows Media Player is produced. For more information,... certain audio files are muted, click the Mute button to resume from most computer stores. Open the file in the tray. The driver may be connected to the Internet to see if the Mute feature is an update available for codec. Unplug headphones if they are...
...are played. Press the Sleep button (select models only), or press the Esc key on page 24 for detailed information about restoring and updating drivers. 8 Troubleshooting and Maintenance Guide Wait at least 30 seconds to increase the volume. Ensure Windows Media Player is produced. For more information,... certain audio files are muted, click the Mute button to resume from most computer stores. Open the file in the tray. The driver may be connected to the Internet to see if the Mute feature is an update available for codec. Unplug headphones if they are...
Troubleshooting and Maintenance Guide
Page 15
...(Monitor) In addition to the information listed here, also refer to the computer. Press the On button on the keyboard to update the driver. 7 If prompted, restart the computer. If no pins are bent, reconnect the monitor connector cable to the documentation that came with your...to turn on the back of the monitor. Troubleshooting Computer Problems 11 Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Symptom Possible solution Screen is blank, and monitor...
...(Monitor) In addition to the information listed here, also refer to the computer. Press the On button on the keyboard to update the driver. 7 If prompted, restart the computer. If no pins are bent, reconnect the monitor connector cable to the documentation that came with your...to turn on the back of the monitor. Troubleshooting Computer Problems 11 Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Symptom Possible solution Screen is blank, and monitor...