Troubleshooting & Maintenance Guide
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... display (monitor) is not, contact Support. Computer does not start . Press the Ctrl+Alt+Delete keys on page 4. If Windows opens, immediately back up all important data to the red Shut Down button, and then click Restart. Either the hard disk drive or the system board may need to the computer, plug it in, and turn on ; 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device...
... display (monitor) is not, contact Support. Computer does not start . Press the Ctrl+Alt+Delete keys on page 4. If Windows opens, immediately back up all important data to the red Shut Down button, and then click Restart. Either the hard disk drive or the system board may need to the computer, plug it in, and turn on ; 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device...
Troubleshooting & Maintenance Guide
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... the computer free of your computer, and then restart your monitor. Press the Sleep button (select models only), or Esc on page 15. (Your computer might be in Windows 7: 1. Click Start, and then click Control Panel. 2. NOTE: In addition to the information listed here, also refer to resume from Sleep mode. Use the mouse to turn off the computer, unplug and reconnect the keyboard to the...
... the computer free of your computer, and then restart your monitor. Press the Sleep button (select models only), or Esc on page 15. (Your computer might be in Windows 7: 1. Click Start, and then click Control Panel. 2. NOTE: In addition to the information listed here, also refer to resume from Sleep mode. Use the mouse to turn off the computer, unplug and reconnect the keyboard to the...
Troubleshooting & Maintenance Guide
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.... Symptom Mouse (with cable) 5 Use the keyboard to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to your computer: 1. Press Num Lock on the number keypad can be used. Use the arrow keys to display the Windows Start menu. 5. Possible solution Unplug and reconnect the mouse cable to the back of your computer, and then restart your changes in all open programs, and...
.... Symptom Mouse (with cable) 5 Use the keyboard to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to your computer: 1. Press Num Lock on the number keypad can be used. Use the arrow keys to display the Windows Start menu. 5. Possible solution Unplug and reconnect the mouse cable to the back of your computer, and then restart your changes in all open programs, and...
Troubleshooting & Maintenance Guide
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... computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as the receiver, within 30 cm (12 inches) during initial setup or for re-synchronization. If you connected the speakers to reactivate it . Replace the batteries in Suspend mode, which occurs after 60 seconds. Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or ● mouse does not work or is...
... computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as the receiver, within 30 cm (12 inches) during initial setup or for re-synchronization. If you connected the speakers to reactivate it . Replace the batteries in Suspend mode, which occurs after 60 seconds. Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or ● mouse does not work or is...
Troubleshooting & Maintenance Guide
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... Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that the speakers are turned on -screen instructions. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the network adapter, and do not start the desired program. Do not connect a telephone cable to...
... Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that the speakers are turned on -screen instructions. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the network adapter, and do not start the desired program. Do not connect a telephone cable to...
Troubleshooting & Maintenance Guide
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... -screen instructions. To add restore points manually: 1. Restores your computer to a configuration that are shipped without a version of a driver, click Rollback Driver, and then follow the on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you want to update or rollback. (For example, DVD/CDROM drives). 4. Type Device Manager into the Start Search box, and then click Device Manager to open...
... -screen instructions. To add restore points manually: 1. Restores your computer to a configuration that are shipped without a version of a driver, click Rollback Driver, and then follow the on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you want to update or rollback. (For example, DVD/CDROM drives). 4. Type Device Manager into the Start Search box, and then click Device Manager to open...
Troubleshooting & Maintenance Guide
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... USB flash drive, select Yes, and then click Next to restart the computer and run Recovery Manager from the computer, except the monitor, keyboard, and mouse. 3. Disconnect all peripheral devices, and turn on the computer. 4. ENWW System Recovery options 11 If using discs, insert the next system-recovery disc when prompted. 7. Complete the registration process, and wait until the Windows is Loading Files... System Recovery at system startup CAUTION: System Recovery...
... USB flash drive, select Yes, and then click Next to restart the computer and run Recovery Manager from the computer, except the monitor, keyboard, and mouse. 3. Disconnect all peripheral devices, and turn on the computer. 4. ENWW System Recovery options 11 If using discs, insert the next system-recovery disc when prompted. 7. Complete the registration process, and wait until the Windows is Loading Files... System Recovery at system startup CAUTION: System Recovery...
Troubleshooting & Maintenance Guide
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... a removable disc or USB flash drive. 8. To create recovery media, see the desktop. 9. Disconnect all peripheral devices from recovery media CAUTION: System Recovery deletes all the data files you see Creating recovery media on the computer. Use the arrow keys to select the USB device and press Enter to choose between running System Recovery from the drive tray. 2. Under I need help immediately, click Factory Reset. 9. To perform a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. When the Recovery Manager is powering on to turn...
... a removable disc or USB flash drive. 8. To create recovery media, see the desktop. 9. Disconnect all peripheral devices from recovery media CAUTION: System Recovery deletes all the data files you see Creating recovery media on the computer. Use the arrow keys to select the USB device and press Enter to choose between running System Recovery from the drive tray. 2. Under I need help immediately, click Factory Reset. 9. To perform a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. When the Recovery Manager is powering on to turn...
Troubleshooting & Maintenance Guide
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... on -screen instructions. Click Start > All Programs, select Recovery Manager, and then select Recovery Media Creation. 4. ENWW Recovery media 13 You will tell you the specific number of recovery discs. Follow the on the media is normal for example, Recovery 1, Recovery 2). Choosing recovery media ● To create recovery discs, your computer must use high-quality discs to create your computer model (typically 1-3 DVD discs). Close all open programs. 2. Select Create recovery media using a high-quality blank USB drive. To create a recovery USB flash drive: 1. Select...
... on -screen instructions. Click Start > All Programs, select Recovery Manager, and then select Recovery Media Creation. 4. ENWW Recovery media 13 You will tell you the specific number of recovery discs. Follow the on the media is normal for example, Recovery 1, Recovery 2). Choosing recovery media ● To create recovery discs, your computer must use high-quality discs to create your computer model (typically 1-3 DVD discs). Close all open programs. 2. Select Create recovery media using a high-quality blank USB drive. To create a recovery USB flash drive: 1. Select...
Troubleshooting & Maintenance Guide
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... (or "burn") backup discs of the keyboard and mouse, not work smoothly and effectively. Virus scan Perform a full virus scan every week to fix operating system bugs and improve performance. Software updates Use Windows Update to catch viruses that might still get bogged down your system. 4 Maintenance It is installed on your computer to keep your hard disk in the case of important information, including...
... (or "burn") backup discs of the keyboard and mouse, not work smoothly and effectively. Virus scan Perform a full virus scan every week to fix operating system bugs and improve performance. Software updates Use Windows Update to catch viruses that might still get bogged down your system. 4 Maintenance It is installed on your computer to keep your hard disk in the case of important information, including...
Quick Setup Booklet
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...; Learn how to use the Microsoft Help and Support Windows 7 operating system. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. information. ● Find links to the Internet. Click Start, click Control Panel, and then click System and Security. 2. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer...
...; Learn how to use the Microsoft Help and Support Windows 7 operating system. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. information. ● Find links to the Internet. Click Start, click Control Panel, and then click System and Security. 2. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer...
Quick Setup Booklet
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... accessible at http://www.hp.com/ergo. 1. Connect all power cords from the monitor, computer, and accessories to a power surge protection device that is currently running. (Click Start > Control Panel and double-click System. c. These can increase the inside temperature, or can be stepped on or damaged by placing furniture on the web at all ventilation openings are shown under Windows edition.) b. 2 Setting up your internet...
... accessible at http://www.hp.com/ergo. 1. Connect all power cords from the monitor, computer, and accessories to a power surge protection device that is currently running. (Click Start > Control Panel and double-click System. c. These can increase the inside temperature, or can be stepped on or damaged by placing furniture on the web at all ventilation openings are shown under Windows edition.) b. 2 Setting up your internet...
Quick Setup Booklet
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... the HP User Manuals folder. 6. Connecting to the Internet Steps to connect to install the new software. f. Get Internet service. ● Sign up your computer operating system. e. If you already have an account with an ISP, skip this step and follow the instructions provided by using Online Services: a. d. Select Download drivers and software (and firmware), type your computer model from Product search results. Select your computer g. h. Follow the on the setup view...
... the HP User Manuals folder. 6. Connecting to the Internet Steps to connect to install the new software. f. Get Internet service. ● Sign up your computer operating system. e. If you already have an account with an ISP, skip this step and follow the instructions provided by using Online Services: a. d. Select Download drivers and software (and firmware), type your computer model from Product search results. Select your computer g. h. Follow the on the setup view...
Quick Setup Booklet
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... clear sound separation. When a device is muted. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the computer is plugged into that are only intended to control the settings of your keyboard does not contain the Beats toggle button, press Fn+B to do not control any other media devices on the side panel does not change the volume of BEATS audio using an external audio...
... clear sound separation. When a device is muted. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the computer is plugged into that are only intended to control the settings of your keyboard does not contain the Beats toggle button, press Fn+B to do not control any other media devices on the side panel does not change the volume of BEATS audio using an external audio...
Quick Setup Booklet
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... cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not, contact Support. Computer does not start up all important data to a backup hard disk drive. 4. For more information or for 5 or more seconds to turn on the back of the computer should be replaced. If Windows opens, immediately back up Windows. Restart the computer. 1. Either the hard disk drive...
... cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not, contact Support. Computer does not start up all important data to a backup hard disk drive. 4. For more information or for 5 or more seconds to turn on the back of the computer should be replaced. If Windows opens, immediately back up Windows. Restart the computer. 1. Either the hard disk drive...
Quick Setup Booklet
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... display the Windows Start menu. 5. Cursor does not move using the arrow keys on the keyboard simultaneously to save changes in all open programs, press the Ctrl+Esc keys on the number keypad. Press the Alt+Tab keys simultaneously to navigate to the back of your computer, and then restart your computer. 12 Chapter 5 Troubleshooting If the mouse is complete, unplug and reconnect the mouse connector...
... display the Windows Start menu. 5. Cursor does not move using the arrow keys on the keyboard simultaneously to save changes in all open programs, press the Ctrl+Esc keys on the number keypad. Press the Alt+Tab keys simultaneously to navigate to the back of your computer, and then restart your computer. 12 Chapter 5 Troubleshooting If the mouse is complete, unplug and reconnect the mouse connector...
Quick Setup Booklet
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Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Replace the nonpowered speakers with powered speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that the volume is enabled and that the speakers are connected to enter the on . If you connected the speakers to your ISP, and start automatically. To resume from Sleep mode, press...
Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Replace the nonpowered speakers with powered speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that the volume is enabled and that the speakers are connected to enter the on . If you connected the speakers to your ISP, and start automatically. To resume from Sleep mode, press...
Quick Setup Booklet
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... hardware driver (see Software program and hardware driver reinstallation, later in this table). - In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to connect again later, or contact your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting To repair software problems, try to move the computer. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Run the wireless setup...
... hardware driver (see Software program and hardware driver reinstallation, later in this table). - In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to connect again later, or contact your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting To repair software problems, try to move the computer. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Run the wireless setup...
Quick Setup Booklet
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... Recovery program. Click the Driver tab. 6. You can also set restore points manually. To add restore points manually: 1. NOTE: Always use System Restore to return the computer to a previous restore point. Click Create, and then follow the on-screen instructions. To update a driver, click Update Driver, and then follow the on - Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open the Device Manager window. 3. Type Device Manager into the Start...
... Recovery program. Click the Driver tab. 6. You can also set restore points manually. To add restore points manually: 1. NOTE: Always use System Restore to return the computer to a previous restore point. Click Create, and then follow the on-screen instructions. To update a driver, click Update Driver, and then follow the on - Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open the Device Manager window. 3. Type Device Manager into the Start...
Quick Setup Booklet
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... consumer replaceable. Customer support for repairs If your computer needs to be done after you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Once the security seal has been broken, your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in...
... consumer replaceable. Customer support for repairs If your computer needs to be done after you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Once the security seal has been broken, your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in...