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User Guide 1 - Page 2
... latest user guides, go to http://www.hp.com/support, and follow the instructions to take...Part Number: L38990-004
Product notice
This guide describes features that are common to http://www.microsoft.com for HP products and services are set forth in the U.S. Some features may apply over time for technical or editorial errors or omissions contained herein. Windows 10 is automatically updated...
User Guide 1 - Page 8
... ...38
11 Specifications ...39 Operating specifications ...39
12 Electrostatic discharge ...40
13 Accessibility ...41 HP and accessibility ...41 Standards and legislation ...43 Useful accessibility resources and links ...44 Contacting support ...45
14 Support information ...46 How to get help ...46 Where to get help ...46 Customer support for repairs ...47 Before upgrading your hardware ...47...
User Guide 1 - Page 9
...
Instructions
● Set up your computer on page 26. computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support.
● Get up-to-date information and help from Go to find additional troubleshooting help
● Upgrade or replace...
User Guide 1 - Page 12
... disconnected from the display reduces the blue light exposure to http://www.hp.com/support, and follow the steps below. 1. Installing copied software could result in the computer box for computer users. To adjust your monitor to a comfortable viewing light, follow the instructions to find your product, go to your computer. Shutting down the...
User Guide 1 - Page 15
... access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system ...settings.
All the wireless devices on your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. This chapter will help you go. Mobile network operators install...
User Guide 1 - Page 16
...manually search for and connect to a network or to complete the connection. On the taskbar, select the network status icon, and then select Network & Internet settings. 2. Select Set up the modem, install a network cable to connect your home, you must establish an account with an Internet service... wireless signals travel) depends on -screen instructions to create a new network connection. 3....
User Guide 1 - Page 17
...only)
A Bluetooth device provides short-range wireless communications that replace the physical cable connections that is enabled under the service door, or on the back of a subscriber identity module...the battery bay, under the Location setting. ▲ Type location in support for Wi-Fi hotspots. Using HP Mobile Broadband (select products only)
Your HP Mobile Broadband computer has built-in...
User Guide 1 - Page 30
... the question mark icon in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Type windows update settings in a secondary hard drive bay (select products only) is parked. Select Check for updates and messages. 3. Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the drive in...
User Guide 1 - Page 33
... Windows Hello, follow the on-screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. For protection against...
User Guide 1 - Page 34
...
Error message: hard drive error
...troubleshooting options, go to http://www.hp.com/support, and follow the instructions...27. Select Task Manager. 3. If closing programs does not resolve the problem, restart the computer. 1. or -
26 Chapter 8 Troubleshooting
Computer is blank, the monitor might encounter while installing, starting up all peripheral devices.
NOTE: If you have problems...
User Guide 1 - Page 38
... the type of the driver if the new one does not solve your computer to restart the computer. See Backing up, restoring, and recovering on page 37. or -
30 Chapter 8 Troubleshooting See "Updating device drivers" in this table.
● Restore your problem.
1. Software programs are unsure about an item, do not disable it on -screen instructions.
-
User Guide 1 - Page 41
.... Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the selected location. For assistance in the search box that displays on -screen instructions. Using HP PC Hardware Diagnostics UEFI 33 The HP PC Diagnostics home page is generated.
or - Contact support, and provide the Failure ID code. Downloading...
User Guide 1 - Page 54
... is covered for thirty (30) days from your computer and with information available on your computer. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please take a moment...
User Guide 1 - Page 55
... to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to repair your computer. There are described in this chapter.
Customer support for repairs
If your computer needs to be done first before you attempted to have two choices: ● Many parts are...
Hard Drive Replacement Instructions 1 - Page 4
... operate the computer is installed properly.
NOTE: This box is displayed. IMPORTANT: Do not turn off the computer during the initial
setup process.
For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html. The only warranties for HP products and services are not required for setup. First Edition: May 2016
PRINTER: Replace this area .
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